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Dell 942 All In One Inkjet Printer User Manual

Dell™ photo all-in-one printer 942 user's guide.
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Dell™ Photo All-In-One Printer 942 User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see
To order ink or supplies from Dell:
1.
Double-click the icon on your desktop.
2.
Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, make sure you have the Dell printer Service Tag available. See
Code and Service
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Pentium is a registered trademark of Intel
Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 942
March 2004 SRV Y5112 Rev. A00
Tag.
Finding
Information.
Express Service

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  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Pentium is a registered trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 2: Finding Information

    My User's Guide Documentation and drivers are already installed on your computer when purchased from Dell at the same time as your printer. You can use the CD to uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.
  • Page 3 The Express Service Code is not available in all countries. Latest drivers for my Dell Support website - support.dell.com printer Answers to technical The Dell Support website provides several online tools, including: service and support questions Solutions - Troubleshooting hints and tips, articles from Documentation for my...
  • Page 4: About Your Printer

    About Your Printer Understanding the Printer Parts Setting Up Your Printer Replacing the Operator Panel Using the Operator Panel Print Media Guidelines Loading Paper Understanding the Automatic Paper Type Sensor Placing Your Document on the Scanner Glass Understanding the Printer Parts...
  • Page 5: Setting Up Your Printer

    Setting Up Your Printer NOTE: The Dell Photo AIO Printer 942 supports Microsoft® Windows® 2000 and Windows XP. Follow the instructions on your Setting Up Your Printer poster to install the hardware and software. If you encounter problems during setup, see Setup Problems.
  • Page 6: Replacing The Operator Panel

    You can use the Dell Photo AIO Printer 942 to do a variety of things. A few important things to note: If your printer is connected to a computer, you can use either the printer operator panel or the printer software to create your projects.
  • Page 7: Using The Operator Panel

    Snap the non-English operator panel into place. Close the top cover. Using the Operator Panel...
  • Page 8 Scroll through a list on the display. Preview Scans the document in the Copy or Scan mode and displays a preview. Save to PC Scans the document and sends it to the Dell All-In-One Center. For more information, see Using the Dell All-In-One Center.
  • Page 9: Operator Panel Functionality

    Error Flashes when the printer is experiencing an error. For more information, see Error message LED Messages and Lights. Mode Scroll through the available modes: Photo, Copy, Scan, and Fax. 10 Mode lights Displays next to the current printer mode. 11 Black Make a black and white copy.
  • Page 10: Operator Panel Menus

    To launch Memory Card Manager from your computer, click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Memory Card Manager. NOTE: The Operator Panel only displays JPGs. Memory Card Manager displays all other file types on your computer.
  • Page 11 Hagaki 3 1/2 x 5 in. Print Quality Automatic* Draft Normal Photo Brightness (Press Select.) Crop (Press Select.) Rotate 90 degrees (Press Select.) Print All Photos (Press Select.) Slide Show (Press Select.) Print Index Page (Press Select.) View Photos or Print (Press Select.) Save to Computer (Press Select.) Maintenance Ink Levels (Press Select.) Change Cartridges (Press Select.)
  • Page 12: Fax Mode

    Preview before Print Off* Language English* French German Spanish Italian Russian Japanese Simplified Chinese Clear Settings When After 2 minutes* Never Power Save (the screen saver shown below appears on screen until 10 minutes* the printer enters Power Save) 20 minutes 30 minutes Immediate * Factory default setting...
  • Page 13: Copy Mode

    Clear Settings When After 2 minutes* Never Power Save (the screen saver shown below appears on screen until 10 minutes* the printer enters Power Save) 20 minutes 30 minutes Immediate * Factory default setting Copy mode Menu Sub-menu item Settings Copy Copy Quality Automatic*...
  • Page 14: Scan Mode

    Hagaki Maintenance Ink Levels (Press Select.) Change Cartridges (Press Select.) Align Cartridges (Press Select.) Clean Cartridges (Press Select.) Print Test Page (Press Select.) Defaults Restore Defaults (Press Select.) Paper Type Auto-detect* Plain Coated Glossy Transparency Language English* French German Spanish Italian Russian Japanese...
  • Page 15: Print Media Guidelines

    Menu Sub-menu item Settings Maintenance Ink Levels (Press Select.) Change Cartridges (Press Select.) Align Cartridges (Press Select.) Clean Cartridges (Press Select.) Print Test Page (Press Select.) Defaults Restore Defaults (Press Select.) Language English* French German Spanish Italian Russian Japanese Simplified Chinese Clear Settings When After 2...
  • Page 16 NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up. You select Draft (select Photo if a photo cartridge is installed), Normal, or Photo print quality. 20 sheets of banner paper You remove any paper from the paper support before inserting banner paper.
  • Page 17: Loading Paper

    The paper guide rests against the left edge of the envelopes. You print the envelopes with Landscape orientation. You select the correct envelope size. Select the next biggest size if the exact envelope size is not listed, and set the left and right margins so that your envelope text will be correctly positioned.
  • Page 18: Understanding The Automatic Paper Type Sensor

    NOTE: Do not force paper into the printer. The paper should be flat against the paper support surface and the right edge should be flush against the right paper guide. Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types: Plain Transparency Glossy/photo...
  • Page 19 To choose paper size: With your document open, click File Print. In the Print dialog box, click Preferences or Properties (depending on your program or operating system). The Printing Preferences screen appears. On the Paper Setup tab, select the paper size. Click OK.
  • Page 20: Placing Your Document On The Scanner Glass

    Placing Your Document on the Scanner Glass Open the top cover. Place your document face down on the scanner glass in the lower right corner. NOTE: Make sure the upper left corner of the front of the item aligns with the arrow on the printer. Close the top cover.
  • Page 22: Using The Printer

    Using the Printer Printing Copying Scanning Faxing Using Your Printer in Photo Mode Printing Printing a Document Turn on your computer and printer, and make sure they are connected. Load the paper with the print side facing up. For more information, see Loading Paper.
  • Page 23: Printing Borderless Photos

    With your document open, click File Print. Customize your print settings: Click Preferences, Properties, Options, or Setup (depending on the program or operating system). The Printing Preferences dialog box appears. On the Quality/Copies tab, select Photo and the paper type. Photo/glossy or coated paper is recommended for printing photos.
  • Page 24: Printing Other Projects

    With your document open, click File Print. To customize your print settings, click Preferences, Properties, Options, or Setup (depending on the program or operating system). The Printing Preferences dialog box appears. On the Print Layout tab, click Borderless. When finished customizing your photo, click OK. Click OK or Print (depending on the program or operating system).
  • Page 25: Copying Documents Using Your Computer

    Placing Your Document on the Scanner Glass. Close the top cover. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell All-In-One Center. The Dell All-In-One Center appears. Select a copy quantity (1–99) and color. Click See More Copy Settings to: Choose a copy quality.
  • Page 26: Copying Photos Using Your Computer

    NOTE: For best results, install a photo cartridge before copying photos. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell All-In-One Center. The Dell All-In-One Center appears. Click Preview Now. Adjust the dotted lines to fit around the portion of the image you want to print.
  • Page 27: Changing Copy Settings

    If you are using your printer with a computer, you can enlarge or reduce your document between 25–400 percent using the Dell All-In-One Center. Enlarging Images Using Your Operator Panel Load the paper with the print side facing up. For more information, see Loading Paper.
  • Page 28: Scanning Documents

    Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell All-In-One Center. The Dell All-In-One Center appears. Select a copy quantity and color. Click See More Copy Settings to: Choose a copy quality. Select the blank paper size.
  • Page 29: Scanning Photos

    Glass. Close the top cover. Press Scan on the operator panel. The Dell All-In-One Center appears. In the Send scanned image to: drop-down menu, select a program as your scan destination. Customize your scan settings. When you finish customizing your image, click Scan Now.
  • Page 30 Close the top cover. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell All- In-One Center. The Dell All-In-One Center appears. In the Send scanned image to: drop-down menu, select the program you want to use. For example, you might want to fax or e-mail multiple pages to someone.
  • Page 31: Saving An Image On Your Computer

    Close the top cover. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell All- In-One Center. The Dell All-In-One Center appears. In the Send scanned images to: drop-down menu, select a word processing or text-editing program.
  • Page 32: Installing Microsoft Fax Console In Windows Xp

    In the What is being scanned? menu, make a selection. Follow the instructions on the screen to prepare the photograph for e-mail. Click Next. Open your e-mail program, write a note to accompany the attached photo, and then send it. NOTE: If you have questions about how to do this, consult the Help for your e-mail program.
  • Page 33 On the Routing Options screen, click to select the Print it on check box if you want each received fax to be automatically printed. When you select this check box, select the Dell Photo AIO Printer 942 to print the received fax.
  • Page 34: Faxing A Paper Document

    You are now ready to send or receive faxes. Faxing a Paper Document To fax a single or multiple page paper document, use the Dell All-In-One Center. Turn on your printer and computer, and make sure they are connected. Make sure your computer modem is connected to an active analog phone line.
  • Page 35: Receiving A Fax Using Fax Console Or Fax Service Management

    Click Print, and then follow the instructions on the screen. Receiving a Fax Using Fax Console or Fax Service Management Make sure that an active telephone line is connected to the wall jack connector on the computer modem. Click Start Programs or All Programs Accessories Communications...
  • Page 36: Changing The Fax Configuration

    In Fax Console, click Configure Fax on the Tools menu to start the Fax Configuration Wizard. Using Your Printer in Photo Mode You can use your Dell Photo AIO Printer 942 to perform many photo-printing functions, even if it is not connected to a computer:...
  • Page 37 SmartMedia Secure Digital MultiMediaCard xD-Picture Card NOTE: Memory Keys and other USB storage devices are not supported. The card reader has two slots to accommodate these media and a small light that blinks indicating the card is being read or is transmitting data. NOTE: Do not remove the card while it is being read.
  • Page 38: Working With Digital Photos

    Turn on your digital camera. Refer to the instructions included with your camera for selection of the appropriate camera USB settings and PictBridge connection and usage information. NOTE: For many digital cameras, there are two USB mode selections: computer and printer (or PTP). For PictBridge printing, the printer (or PTP) USB selection should be used.
  • Page 39: Saving Photos To Your Computer

    To resize the photo: Press the Resize button on the operator panel. Press the left or right arrow on the navigation button to specify the photo size. Press the Select button. To rotate the photo: Press the Menu button. Press the down arrow on the navigation button to scroll to Rotate 90 degrees. Press the Select button.
  • Page 40: Printing All Photos On Media Card

    Printing All Photos on Media Card From the I Want To... menu on the display, scroll to Print All x Photos, and then press the Select button on the operator panel. The printer prints all the photos on the media card or digital camera.
  • Page 41: Understanding The Printer Software

    Printing Preferences - Allows you to adjust printer settings. Dell Picture Studio v2.0 - Allows you to manage, edit, display, print, and convert photos and other types of images. Memory Card Manager - Allows you to display, manage, edit, print, and save photos to your computer.
  • Page 42 Customer Support - Directs you to Dell's customer support website, support.dell.com. Contact Dell by Phone - Lists the "Contacting Dell" phone number by country. Advanced tab Printing Status button - Click this button to see your options for displaying printing status information on your screen.
  • Page 43 Manage photos (copy them to folders, print them, perform creative copying). To access the Dell All-In-One Center: Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell All-In- One Center. The Dell All-In-One Center includes four main sections: Scan or Fax, Copy, Creative Tasks, and Preview.
  • Page 44: Using Printing Preferences

    Select a portion of the preview image to scan. View an image of what will be printed or copied. For more information about the Dell All-In-One Center, click Help in the Dell All-In-One Center. Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer...
  • Page 45: Printing Preferences Tabs

    settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences: With your document open, click File Print. The Print dialog box appears. In the Print dialog box, click Preferences, Properties, Options, or Setup (depending on the program or operating system).
  • Page 46: Using The Memory Card Manager

    Duplexing - Select this to print on both sides of the paper. Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you can explore digital photography and learn how to organize, create, or print photos. There are four components to the Dell Picture Studio:...
  • Page 47: Ink Management

    You can also launch MCM from your computer by clicking Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Memory Card Manager. For more information on using Memory Card Manager, see Using Your Printer in Photo Mode.
  • Page 48 Continue Printing, Process Black will be used for all black printing until the black cartridge is replaced or the option is deselected from Maintenance tab in the Dell Printer Solution Center. The Reserve Tank dialog will not be displayed again until after the low ink cartridge has been replaced. The Complete-A-...
  • Page 49: Ink Cartridge Maintenance

    To order by phone, see "Ordering Supplies" in your Owner's Manual. Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 50 Remove the old ink cartridges. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge (sold separately), or dispose of them properly. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
  • Page 51 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier. Snap each lid closed.
  • Page 52: Aligning Ink Cartridges

    Load plain paper. For more information, see Loading Paper. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell Printer Solution Center. Click the Maintenance tab. Click Align to fix blurry edges. Click Print. The ink cartridges align when the page prints.
  • Page 53 Load plain paper. For more information, see Loading Paper. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Dell Printer Solution Center. Click the Maintenance tab. Click Clean to fix horizontal streaks. Click Print. When the page prints, it forces ink through the clogged nozzles to clean them.
  • Page 54: Troubleshooting

    Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942. If the Dell Photo AIO Printer 942 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see...
  • Page 55: Removing And Reinstalling Software

    USB cable back into the same USB port that was originally used for the Dell printer. Also, do not install the Dell printer drivers multiple times from your printer CD.
  • Page 56: Printer Problems

    Windows XP Click Start Settings Printers and Faxes. Double-click Dell Photo AIO Printer 942, and then click Printer. Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click it to deselect the option.
  • Page 57: Paper Problems

    Make sure you turned on both your printer and your computer and the usb cable is properly connected Ensure the computer is connected to an active analog phone line - Using the fax function requires a phone connection to the fax modem in your computer. When using a phone line with DSL broadband service, make sure you have a DSL filter installed to your fax modem.
  • Page 58: Error Messages And Lights

    25 percent, 15 percent, and 5 percent remaining. Reserve An ink cartridge's available ink dot count Order a new ink cartridge from Dell and replace tank is zero. the old ink cartridge. To order a new ink cartridge, go to www.dell.com/supplies.
  • Page 59: Improving Print Quality

    Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. Use paper that is a heavier weight, bright white, or coated. Use Dell Premium Photo Paper if you are printing photos.
  • Page 60: Printer Specifications

    Printer Specifications Overview Environmental Specifications Power Consumption And Requirements Fax Mode Capabilities Print and Scan Mode Capabilities Operating System Support Memory Specifications and Requirements Print Media Guidelines Cables Overview Memory 32MB SDRAM Connectivity Duty cycle (average) 80 pages/month Duty cycle (maximum) 3,000 pages/month Printer life 18,000 pages...
  • Page 61: Operating System Support

    You cannot fax with a DSL (digital subscribe line), ISDN (integrated signature digital network), or cable modem. Print and Scan Mode Capabilities Your Dell Photo AIO Printer 942 can scan from 50 to 19,200 dpi. Although your printer has this capability, Dell recommends using the preset resolutions. Print and scan resolution...
  • Page 62 The Dell Photo AIO Printer 942 supports: Windows XP Windows 2000 Memory Specifications and Requirements Your operating system must meet the minimum system requirements. Operating system Processor speed (Mhz) RAM (MB) Hard disk (MB) Virtual memory (MB) Windows XP Pentium 300...
  • Page 63 You can load a single transparency into the paper support without removing plain paper. You select Normal or Photo print quality. The transparencies are loaded vertically against the right side of the paper support. Cables Your Dell Photo AIO Printer 942 uses a Universal Serial Bus (USB) cable (sold separately).
  • Page 65: Regulatory Information

    EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp? category_id=4117.
  • Page 66 Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 67 Marking by the symbol indicates compliance of this Dell device to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Dell device meets the following technical standards: EN 55022 - "Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurement."...
  • Page 68 EN 55022 Compliance (Czech Republic Only) VCCI Notice (Japan Only) Most Dell devices are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A.
  • Page 69 If the regulatory label includes the following marking, your device is a Class B product: MIC Notice (Republic of Korea Only) To determine which classification (Class A or B) applies to your device (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your device.
  • Page 70 Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a 3-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
  • Page 71 BSMI Notice (Taiwan Only) If you find a mark on the regulatory label on the bottom, side, or back panel of your device, the following section is applicable:...
  • Page 72 NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):...
  • Page 73 NOTE: Any Dell device bearing the ENERGY STAR® Emblem is certified to comply with EPA ENERGY STAR® requirements as configured when shipped by Dell. Any changes you make to this configuration (such as installing additional expansion cards or drives) may increase the device's power consumption beyond the limits set by the EPA's ENERGY STAR®...
  • Page 74 Mercury Statement This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance: www.eiae.org.
  • Page 75: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 76: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Owner's Manual.
  • Page 77: Licensing Notice

    The Dell modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Dell- or third- party-copyrighted software in this printer.

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