Lexmark E330 Service Manual page 105

Problem
The media skews or buckles.
The paper sticks together/printer
feeds multiple sheets of paper.
The paper fails to feed from
Tray 1.
The paper fails to feed from the
optional Tray 2.
The Load Paper light is on even
though there is paper loaded in
the optional Tray 2.
Action
• Don't overfill Tray 1 or the optional
Tray 2 (see media capacities in
the media types and sizes table in
the User's Reference).
• Make sure the paper guides are
flush against the edges of the
media.
• Remove the paper from Tray 1 or
the optional Tray 2 and fan it.
• Don't overfill Tray 1 or the optional
Tray 2 (see media capacities in
the media types and sizes chart in
the User's Reference).
• Remove the paper from Tray 1
and fan the paper.
• Make sure Tray 1 is selected from
the printer driver.
• Do not overfill the tray.
• Check the condition of the rubber
on the paper feed rolls.
• Verify clutch for ACM is not
slipping.
• Make sure the optional Tray 2 is
selected from the printer driver.
• Make sure the tray is pushed all
the way in.
• Remove the paper from the
optional Tray 2 and fan it.
• Check the rubber on the paper
feed tires.
• Check the paper path in the tray
for burrs or debris that may hinder
paper movement.
• Make sure the paper does not
exceed the stack height indicator.
• Make sure the tray is pushed all
the way in.
• Press .
Diagnostic information
4505
2-77