Using Other Services; Purchasing Additional Services; Lenovo Product Service - Lenovo RD220 - ThinkServer - 3798 User Manual

Using other services

If you travel with a Lenovo notebook computer or relocate your computer to a
country where your desktop, notebook, or server machine type is sold, your
computer might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service
will be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in
the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and
restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
http://www.lenovo.com/support, click Warranty, and follow the instructions on
the screen.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft
Product Support Services Web site at http://www.support.microsoft.com/
directory/, or you can contact the Customer Support Center. Some fees might
apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such
as support for hardware, operating systems, and application programs; network
setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country
or region. For more information about these services, go to the Lenovo Web site at
http://www.lenovo.com/.

Lenovo product service

Appendix A. Getting help and technical assistance
97