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• Question: Can I use the Adapter with my legacy Ultra SCSI, SCSI-2, and SCSI-1
devices?
Answer: Yes, as long as they're single-ended; but the Adapter's SCSI bus will
become limited to (a) the top speed supported by your slowest device and
(b) the maximum length supported by your shortest-distance device. The
Adapter does not work with older differential SCSI devices.
• Question: Can I use the same cables for Ultra2 SCSI devices as I use for regular
Ultra SCSI peripherals?
Answer: We recommend that you use cables specifically designed for Ultra2
devices. The Adapter comes with a terminated Ultra2 Wide cable with
connectors for four internal Ultra2 peripherals.
• Question: Why isn't the banner "!!!Press < Ctrl > < I > to start Configuration
Utility !!!" displayed when I power up the host system?
Answer: Verify that the Adapter is securely seated in its PCI slot, and that its
slot actually supports busmastering.
• Question: At bootup the message "SCSI BIOS Installed" is displayed, but the
system hangs.
Answer: Verify that the CMOS interrupt structure is set to INTA (interrupt A)
and that the CMOS IRQ level matches the jumper setting on the motherboard.
Refer to your PC's user's manual.
• Question: At bootup, not all the peripherals are scanned and recognized.
Answer: Verify that each of the SCSI devices on the bus has its own distinct
SCSI ID number and that all peripherals are receiving power. Refer to your
peripherals' manuals for information about changing SCSI IDs.
Verify that the SCSI termination is set correctly. Make sure that either the
cable itself or the last peripheral on the SCSI bus is terminated. See the
peripherals' manuals for information about proper termination.
After you take the above steps, if the Adapter is still not recognizing all
attached peripherals, configure the Adapter to operate asynchronously by
changing the "Asynchronous Transfer" setting in the Device Setup Menu of
the firmware Setup Utility (see Section 4.6.3).
• Question: At bootup, the message "Missing Operating System" is displayed.
Answer: Is the boot drive larger than 1 GB? If so, verify that the "DOS Space >
1GB" is enabled in the Device Setup Menu of the firmware Setup Utility (see
Section 4.6.3).
CHAPTER 6: Troubleshooting
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