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Troubleshooting Checklist
If you encounter difficulties installing or using your HostRAID controller, check these items
first:
With your computer powered off, check the connections to each disk drive, the power
●
supply, the LED connector, and so on.
Try disconnecting and reconnecting disk drives from the HostRAID controller.
●
Check that your HostRAID controller is installed in a compatible expansion slot (PCI-X).
●
To double-check the bus compatibility of your controller, see
Controller on page
Ensure that your HostRAID controller is firmly seated and secured in the PCI-X expansion
●
slot.
If your HostRAID controller is not detected during system boot, try installing it in a
●
different PCI-X expansion slot. (See
Did the driver install correctly?
●
If you are still unable to resolve a problem, you can find additional troubleshooting
information and direction on the Adaptec Web site at www.adaptec.com and the Adaptec
Support Knowledgebase at ask.adaptec.com.
Recovering from a Disk Drive Failure
This section explains how to recover when a disk drive fails:
If the array was protected by a hot spare (see next section).
●
If the array was not protected by a hot spare (see
●
If there is a disk drive failure in more than one array simultaneously (see
●
If it is a RAID 0 array (see
●
If multiple disk drives fail within the same array (see
●
Note:
(see
page
Failed Disk Drive Protected by a Hot Spare
When an array is protected by a hot spare, if a disk drive in that array fails the hot spare is
automatically incorporated into the array and takes over for the failed drive.
To recover from the failure:
Remove and replace the failed disk drive (following manufacturer's instructions).
●
13.
page 25
page
50).
Adaptec Storage Manager uses the term logical drives when referring to arrays
12).
Chapter 11: Solving Problems
About Your HostRAID
for instructions.)
page
50).
page
50).
49
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page
50).
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