Adaptec RAID 2130SLP User Manual
Adaptec raid 2130slp raid controllers: user guide
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- Page 1 Adaptec Storage Manager User’s Guide...
- Page 2 ● Copyright ©2005-2006 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
- Page 3 Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in front of you.
- Page 4 BASED UPON THE SOFTWARE OR ANY PART THEREOF. 3. Ownership of Software. As Licensee, you own the media upon which the software is recorded or fixed, but Adaptec and its licensors retain title and ownership of the Software recorded on the original media and all subsequent copies of the Software, regardless of the form or media in which or on which the original and other copies may exist.
- Page 5 12. General. You acknowledge that you have read this Agreement, understand it, and that by using the Software you agree to be bound by its terms and conditions. You further agree that it is the complete and exclusive statement of the agreement between Adaptec and you, and supersedes any proposal or prior agreement, oral or written, and any other communication between Adaptec and you relating to the subject matter of this Agreement.
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Page 6: Table Of Contents
Getting Started Checklist ... 16 About Adaptec Storage Manager ... 16 About the Adaptec Storage Manager Agent ... 16 Growing Your Storage Space with Adaptec Storage Manager... 17 A Simple Storage Space ... 17 An Advanced Storage Space ... 17 Continuing to Grow Your Storage Space ... - Page 7 Starting the Adaptec Storage Manager Agent Only ... 27 Starting the Agent on Windows... 27 Starting the Agent on Linux ... 28 Starting the Agent on NetWare... 28 Understanding Permission Levels... 28 Administrator Level ... 28 User Level ... 29 Guest Level ...
- Page 8 Sorting Systems in the Enterprise View... 54 Setting the Standard Unit of Measure ... 55 Changing the Main Window Appearance ... 55 Customizing the Adaptec Storage Manager Agent ... 56 Broadcasting Event Alerts from a System... 56 Changing a System’s Event Log Setting ... 56 Changing a System’s Audible Alarm Settings...
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Page 9: Protecting Your Data
Protecting Your Data Creating a Snapshot ... 78 Snapshot Limitations... 78 Creating a Snapshot with Backup ... 78 Creating a Snapshot Without Backup ... 78 Deleting a Snapshot ... 79 Enabling Copyback ... 79 Monitoring Your Storage Space Monitoring Options... 81 Checking Activity in Your Storage Space ... - Page 10 Setting a Disk Drive to ‘Failed’ ... 113 Replacing Disk Drives in a Logical Drive... 114 Solving Problems Troubleshooting Adaptec Storage Manager ... 116 Identifying a Failed or Failing Component ... 116 Recovering from a Disk Drive Failure ... 116 Failed Disk Drive Protected by a Hot Spare...
- Page 11 Set up my storage space?... 131 Open the Configuration wizard?... 131 Turn off the alarm? ... 131 Add a new user to Adaptec Storage Manager? ... 131 Add a remote system? ... 131 Prevent a user from changing my storage space?... 131 Check disk drive or logical drive status?...
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Page 12: About This Guide
Redundant Array of Independent Disks (RAID) technology. If you are using Adaptec Storage Manager as part of a complex storage system, such as a SAN, you should be familiar with network administration terminology and tasks, have knowledge of Local Area Network (LAN) and SAN technology, and be familiar with the input/output (I/O) technology—such as Fibre Channel (FC) or Serial Attached SCSI (SAS)—that you are using on... -
Page 13: Terminology Used In This Guide
DAS to SAN, the generic term “storage space” is used to refer to the controller(s) and disk drives being managed with Adaptec Storage Manager. For efficiency, the term “components” or “component” is used when referring generically to the physical and virtual parts of your storage space, such as systems, disk drives, controllers, and logical drives. -
Page 14: Part I: Getting Started
Part I: Getting Started Step 1: Introduction to Adaptec Storage Manager Step 2: Installing and Starting Adaptec Storage Manager Step 3: Exploring Adaptec Storage Manager Step 4: Building Your Storage Space Step 5: Customizing Adaptec Storage Manager... -
Page 15: Introduction To Adaptec Storage Manager
Growing Your Storage Space with Adaptec Storage Manager... 17 Adding Enhanced Features ... 19 System Requirements ... 20 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager agent, explains the concept of a “storage space” and provides a checklist of getting-started tasks. Getting... -
Page 16: Getting Started Checklist
50). About Adaptec Storage Manager Adaptec Storage Manager is a software application that helps you build a storage space for your online data, using Adaptec RAID controllers and disk drives. With Adaptec Storage Manager, you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance. -
Page 17: Growing Your Storage Space With Adaptec Storage Manager
Getting Started Step 1: Introduction to Adaptec Storage Manager Growing Your Storage Space with Adaptec Storage Manager As your requirements change, Adaptec Storage Manager grows with your storage space as you add more controllers, more disk drives, more logical drives, and more data protection. -
Page 18: Continuing To Grow Your Storage Space
Getting Started Step 1: Introduction to Adaptec Storage Manager Continuing to Grow Your Storage Space As your needs change, Adaptec Storage Manager will help you grow your storage space to include multiple controllers, storage enclosures, and disk drives in multiple locations. -
Page 19: Adding Enhanced Features
Adaptec controller with extra features, then manage these enhanced features with Adaptec Storage Manager. Currently, Adaptec offers the snapshot function as an upgrade feature which can be activated with a feature key (sold separately). A snapshot is a frozen image of a logical drive at a particular point in time. -
Page 20: System Requirements
® Red Hat Linux—Professional, Enterprise, Advanced Server ● SuSE Linux—Personal, Professional, Enterprise ● Note: For the latest on Adaptec’s support of Linux, or to download driver sources, visit www.adaptec.com. ® Novell —NetWare ● Note: Adaptec Storage Manager can also be used before an operating system is installed. -
Page 21: Installing And Starting Adaptec Storage Manager
Logging Out of Adaptec Storage Manager ... 30 Running Adaptec Storage Manager from the CD... 31 Adaptec Storage Manager must be installed on every computer that will be part of your storage space. To use Adaptec Storage Manager to configure a RAID controller before you install your... -
Page 22: Installing Adaptec Storage Manager
Windows. See System Requirements on page 20 If a previous version of Adaptec Storage Manager is installed on your computer, you must remove it before beginning this installation. To uninstall Adaptec Storage Manager, use the Add/Remove Programs option in your Windows Control Panel. -
Page 23: Completing A Silent Windows Installation (Advanced)
Install Adaptec Storage Manager, Readme, and SNMP support, and default to reboot: ● setup.exe /s /v" /qn INSTALLDIR=\"C:\Program Files\Adaptec\Adaptec Storage Manager\"ADDLOCAL=Manager,SNMPSupport,ASMReadme" After a minute or two, the silent installation should be complete and the Adaptec Storage Manager icon should be accessible. ●... -
Page 24: Installing On Linux
If a previous version of Adaptec Storage Manager is installed on your computer, you must remove it before beginning this installation. Any customization files you created with the previous version are saved and used in the upgrade. To remove Adaptec Storage Manager, type the rpm --erase StorMan command. -
Page 25: Installing On Netware
The installation program starts. Follow the on-screen instructions to complete the installation. Repeat these steps to install Adaptec Storage Manager on every NetWare computer that will be part of your storage space. Continue with Starting Adaptec Storage Manager on NetWare on page for a list of supported operating systems. -
Page 26: Starting Adaptec Storage Manager
Normally, you only need to run Adaptec Storage Manager in a browser window if you’re working on a computer that isn’t part of your storage space (does not have a controller installed). If the computer you’re working on is part of your storage space, run Adaptec Storage Manager as a standalone application. -
Page 27: Starting Adaptec Storage Manager On Linux
Open the Windows Control Panel. Double-click Administrative Tools, then double-click Services. In the list of services, check that the Adaptec Storage Manager agent is installed and running. If it’s not, you can choose to restart it. Manage and monitor the system by logging into it as a remote system (see The Adaptec Storage Manager agent’s default settings are suitable for most storage spaces. -
Page 28: Starting The Agent On Linux
Understanding Permission Levels When you log in to Adaptec Storage Manager, your permission level is identical to your operating system permission level. For example, if you have Administrator permissions on your operating system, you also have Administrator permissions in Adaptec Storage Manager. -
Page 29: User Level
Out-of-box Authentication Administrative Access—Granted exclusively to the Admin user account, which must be ● defined within the NetWare Bindery context of the server running the Adaptec Storage Manager agent. User Access—Granted to all Bindery and NetWare Directory Services (NDS) user ●... -
Page 30: Logging Out Of Adaptec Storage Manager
To set up NDS group membership: Create and populate an NDS group for storage administration. Note: The group must reside within the same NDS tree as the server running the Adaptec Storage Manager agent. Install Adaptec Storage Manager (see Restrict authentication to the new group by adding this entry to the SYS:\RAIDMAN\RaidAgent.pps file:... -
Page 31: Running Adaptec Storage Manager From The Cd
Bootable-CD Mode Limitations Running Adaptec Storage Manager from the CD is not an alternative to running it as an installed software application. Most of the features and functions described in this User’s Guide are not available when you are running Adaptec Storage Manager from the CD. Bootable-CD mode is only for configuring your controller before you install an operating system. -
Page 32: Running Adaptec Storage Manager From The Cd
Getting Started Step 2: Installing and Starting Adaptec Storage Manager Running Adaptec Storage Manager from the CD Note: Before you begin, ensure that your system is set up to boot from a CD. Check the system BIOS to see if the CD drive is listed first in the boot order. For more information, refer to your computer’s documentation. -
Page 33: Exploring Adaptec Storage Manager
Checking System Status ... 37 Working in Adaptec Storage Manager ... 38 Getting Help ... 38 Before you build your storage space, familiarize yourself with the main features of Adaptec Storage Manager and learn to navigate to the information you need. Getting... -
Page 34: Navigating The Main Window
Navigating the Main Window The main window of Adaptec Storage Manager has three main panels, or views, in addition to the other features shown in this figure. Enterprise View Menu Bar Tool Bar Status Bar Resize the panels and scroll horizontally or vertically as required, to view more or less information. -
Page 35: Using Physical Devices View
Hold your cursor over any logical drive to see its name, status, and size. You can also click the arrow, shown at right, to view this same information for all the logical drives at once. Getting Started Step 3: Exploring Adaptec Storage Manager ...eight disk drives. -
Page 36: Revealing More Disk Drive Information
Getting Started Step 3: Exploring Adaptec Storage Manager ● Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View. Three disk drives (plus one hot spare) comprise the selected RAID 5 logical drive. -
Page 37: Checking System Status
A full length bar is displayed for the largest disk drive. Proportionally shorter bars are displayed for other disk drives. Checking System Status Adaptec Storage Manager includes an Event Viewer and a status bar for at-a-glance system and event status information. The status bar provides at-a-glance information about a selected controller. -
Page 38: Working In Adaptec Storage Manager
For simplicity, the tasks in this Guide are explained mainly using menu bar options. About the Actions Menu Most of the main tasks in Adaptec Storage Manager are part of the Actions menu on the menu bar. Options on the Actions menu vary, depending on which type of component is selected in the main window. -
Page 39: Building Your Storage Space
Building a RAID Volume ... 46 RAID Controller Support ... 48 Managing Your Storage Space ... 49 Once you have logged in to Adaptec Storage Manager, you can begin to build your storage space by creating logical drives. (For more information, see page 61.) -
Page 40: Selecting A Configuration Method
Selecting a Configuration Method Adaptec Storage Manager has a wizard to help you build (or configure) logical drives, and offers two configuration methods to choose from, depending on your needs: Express configuration (basic)—Automatically creates logical drives by grouping together ●... - Page 41 When the wizard opens, select Express configuration..., then click Next. Review the information that is displayed. In this example, Adaptec Storage Manager has used three equal-sized disk drives to automatically create one logical drive with RAID 5 and a hot spare.
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Page 42: Partitioning And Formatting Your Logical Drives
Refer to your operating system documentation for more information. Next Steps If you have installed Adaptec RAID controllers on more than one computer, to continue building your storage space: From each computer, log in to Adaptec Storage Manager and repeat Steps ●... - Page 43 Getting Started Step 4: Building Your Storage Space When the wizard opens, select Custom configuration..., then click Next. Select a RAID level. The most common RAID levels are listed first; advanced RAID levels are available by clicking Advanced settings. Note: To build a RAID Volume, see for more information about RAID levels.
- Page 44 In the Physical Devices panel, select the disk drives you want to use in the logical drive. Adaptec Storage Manager prompts you to select the correct number of disk drives, as shown in the next figure. By default, Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select.
- Page 45 For more information, refer to your operating system documentation. Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive(s). The configuration is saved on the Adaptec controller and on the physical drives. ●...
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Page 46: Including More Systems In Your Storage Space
If your storage space comprises one or more Adaptec RAID controllers on a single computer, building is complete. Continue with If you have installed Adaptec RAID controllers on more than one computer and wish to add them to your storage space, continue with the next section, Storage Space. - Page 47 Click Advanced settings, select RAID Volume, then click Next. In the Logical Devices panel, select the logical drives you want to use in the RAID Volume. Adaptec Storage Manager prompts you to select the correct number of logical drives. Number of disk drives required Modify the Advanced Settings, if required.
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Page 48: Raid Controller Support
To make changes, click Back. Click Apply, then click Yes. Adaptec Storage Manager builds the RAID Volume. The configuration is saved on the Adaptec controller and on the physical drives. Adaptec Storage Manager replaces the individual logical drives with a single RAID Volume in the Logical Devices View. -
Page 49: Managing Your Storage Space
Once your storage space is built, you can add systems, controllers, and disk drives to meet your changing needs, then create logical drives by repeating the steps in this chapter. To customize Adaptec Storage Manager and make managing your storage space easier and more effective, continue with... -
Page 50: Customizing Adaptec Storage Manager
Setting Preferences and Changing Views ... 54 Customizing the Adaptec Storage Manager Agent ... 56 You can customize Adaptec Storage Manager to make managing your storage space easier and more effective: Log in to other systems on your network to view and manage all your controllers, disk ●... -
Page 51: Logging In To Remote Systems
Adaptec Storage Manager agent (see and before you can log in to it. When you log in to a remote system, you add that system to the Enterprise View of Adaptec Storage Manager, as shown in this example. -
Page 52: Removing A Remote System
To save this user name and password, click inside the Save user name/password box. Click Connect. Adaptec Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View. To manage the remote system, select it in the Enterprise View and enter your user name and password if prompted. -
Page 53: Creating Display Groups
Getting Started Step 5: Customizing Adaptec Storage Manager Creating Display Groups You can organize related local and remote systems into display groups to make managing your storage space easier and more effective. Systems in a display group appear together in the Enterprise View under the group name. -
Page 54: Setting Preferences And Changing Views
55). Sorting Systems in the Enterprise View You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or chronologically. By default, systems are listed in alphabetical order. The local system always appears first when you sort objects alphabetically. -
Page 55: Setting The Standard Unit Of Measure
Click OK. Changing the Main Window Appearance You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager window to save space on-screen. You can also choose to turn off the Tool Tips that automatically appear when you place your cursor over on-screen items. -
Page 56: Customizing The Adaptec Storage Manager Agent
Broadcasting Event Alerts from a System You can set the Adaptec Storage Manager agent to send event alerts about a specific system to all users who are logged into your storage space network. You might want to do this if your storage space isn’t managed by a dedicated person, or if that particular system is off-site or isn’t... -
Page 57: Changing A System's Audible Alarm Settings
To change alarm settings on a system: Click the Configure button, select the system you want, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for that system. Edit the alarm settings as required. (Select or deselect Sound alarm; change the alarm interval time.) -
Page 58: Changing A System's Agent Base Port Number
The Adaptec Storage Manager Agent General Settings window opens for that system. (See Step 1 on page 57.) Enter a new agent system base port number. Click Save changes. Restart Adaptec Storage Manager and the Adaptec Storage Manager agent to apply the new setting. ●... -
Page 59: Part Ii: Using Adaptec Storage Manager
Part II: Using Adaptec Storage Manager Managing Logical Drives and Hot Spares Protecting Your Data Monitoring Your Storage Space Managing Tasks Working with Display Groups Managing Controllers and Disk Drives Solving Problems Configuring SNMP Support... -
Page 60: Managing Logical Drives And Hot Spares
Changing the RAID Level of a Logical Drive... 72 Deleting a Logical Drive... 73 Working with Hot Spares... 74 This chapter explains how to manage logical drives and hot spares associated with Adaptec RAID controllers. To create a logical drive, see... -
Page 61: Understanding Logical Drives
Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data. A logical drive can comprise one or more disk drives and can use part or all of each disk drive’s capacity. -
Page 62: Creating Logical Drives
Click Next. Review the logical drive settings, click Apply, then click Yes. Adaptec Storage Manager builds the logical drive. The configuration is saved in the Adaptec controller and in the physical drives. If the disk drives you used to create this logical drive have available space left over, you can... -
Page 63: Including Different-Sized Disk Drives In A Logical Drive
Chapter 6: Managing Logical Drives and Hot Spares ● Including Different-sized Disk Drives in a Logical Drive You can combine disk drives of different sizes in the same logical drive. If the logical drive includes redundancy, however, the size of each segment can be no larger than the size of the smallest disk drive. -
Page 64: Creating A Logical Drive Using Available Space
1 logical drive. Click Next. Review the logical drive settings. Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive. The configuration is saved in the Adaptec controller and in the physical drives. ● Free segments and available disk drives are... -
Page 65: Fine-Tuning Logical Drives
(Not all options are available for all controllers or all RAID levels.) Note: The default settings in Adaptec Storage Manager are optimal for most users and storage spaces. Only advanced users should change the settings described in this section. To fine-tune a logical drive: Open the list of Advanced settings. -
Page 66: Changing The Write Cache Setting
Chapter 6: Managing Logical Drives and Hot Spares Changing the Write Cache Setting The write cache setting determines when data is stored on a disk drive and when the controller communicates with the operating system. Disabled (write-through)—The controller sends (or writes) the data to a disk drive, then ●... -
Page 67: Changing The Initialize Method
To ensure that there are no data problems on your logical drives, it is important to verify them. When you verify a logical drive, Adaptec Storage Manager checks it for inconsistent or bad data and then fixes any problems. (You can also choose to verify a logical drive without fixing it.) Logical drives with no redundancy (for instance, RAID 0 logical drives) do not need to be verified. -
Page 68: Verifying And Fixing A Logical Drive
To verify a logical drive without fixing it, see While Adaptec Storage Manager verifies and fixes a logical drive, you can’t complete any other tasks on the controller. Because the verification can take a long time to complete, you may want to schedule it as a task to be completed overnight or on a weekend. -
Page 69: Verifying A Logical Drive (Without Fix)
Note: To verify and fix a logical drive, see While Adaptec Storage Manager verifies a logical drive, you can’t complete any other tasks on the controller associated with that logical drive. Because verification takes a long time to complete, you may want to schedule it as a task to be completed overnight or on a weekend. -
Page 70: Increasing The Capacity Of A Logical Drive
Increasing the Capacity of a Logical Drive You can add more disk drive space to a logical drive to increase its capacity (or expand it). Note: The maximum size of a logical drive varies by controller. Refer to your controller’s documentation for more information. -
Page 71: Extending A Partition On A Logical Drive
Chapter 6: Managing Logical Drives and Hot Spares An X indicates that the selected disk drive will be removed from the logical drive, and you are prompted to select another disk drive (of greater or equal size) to replace it. Flashing arrow prompts you to replace the deselected disk drive... -
Page 72: Changing The Raid Level Of A Logical Drive
Changing the RAID level normally requires one or more disk drives to be added to or removed from the logical drive. Adaptec Storage Manager won’t allow you to continue unless you have the right number of disk drives available. -
Page 73: Deleting A Logical Drive
Modify the Advanced Settings, if required. (See Click Next. Review the new logical drive settings. To make changes, click Back. Note: Some operating systems have size limitations for logical drives. Before you save the configuration, verify that the size of the logical drive is appropriate for your operating system. -
Page 74: Working With Hot Spares
Working with Hot Spares A hot spare is a disk drive that automatically replaces any failed drive in a logical drive, and can subsequently be used to rebuild that logical drive. (For more information on recovering from a disk drive failure, see page Hot Spare Limitations You can’t create a hot spare for RAID 0 logical drives, simple volumes, or spanned volumes. -
Page 75: Assigning A Dedicated Hot Spare
Chapter 6: Managing Logical Drives and Hot Spares Assigning a Dedicated Hot Spare A dedicated hot spare is assigned to one or more specific logical drives. To assign a dedicated hot spare: In the Enterprise View, click the controller on which you want a dedicated hot spare. In the Physical Devices View, click the disk drive you want to designate as a hot spare. -
Page 76: What Do The Hot Spare Icons Mean
Chapter 6: Managing Logical Drives and Hot Spares What Do the Hot Spare Icons Mean? Icon Explanation Healthy global or dedicated hot spare Error on hot spare: Hot spare is not assigned to any logical ● drives Hot spare is too small to protect the ●... -
Page 77: Protecting Your Data
Protecting Your Data In this chapter... Creating a Snapshot ... 78 Enabling Copyback ... 79 This chapter describes two additional methods of protecting the data on your storage space, snapshot and copyback. -
Page 78: Creating A Snapshot
Select Create snapshot, click with backup to, then click the name of the target logical drive. The snapshot is created on the target logical drive. The snapshot appears in Adaptec Storage Manager with a camera icon beside it, as shown at right. -
Page 79: Deleting A Snapshot
Deleting a Snapshot When a snapshot is no longer needed, you can delete it from Adaptec Storage Manager. To delete a snapshot: In the Logical Devices View, right-click the snapshot you want to delete. Click Remove snapshot. The snapshot is deleted. -
Page 80: Monitoring Your Storage Space
What Do the Status Icons Mean?... 82 Using Event Notifications to Monitor Status... 83 Broadcasting Event Alerts to Users... 95 Silencing and Testing the Audible Alarm ... 96 Viewing Component Properties ... 97 This chapter describes how Adaptec Storage Manager helps you monitor your storage space. -
Page 81: Monitoring Options
Monitoring Options Adaptec Storage Manager provides many ways to monitor the status of your storage space: Event Viewer—The main window of Adaptec Storage Manager includes an Event Viewer ● that provides at-a-glance status information about activity occurring in your storage space. -
Page 82: Viewing The Full List Of Events
Clearing the Event Log To clear the event log of all recorded activity: In the menu bar of the main Adaptec Storage Manager window, click Actions, select Agent actions, then click Clear the configuration event log. Click Yes to clear the log. -
Page 83: Using Event Notifications To Monitor Status
Using Event Notifications to Monitor Status You can set up Adaptec Storage Manager to broadcast messages (or notifications) to selected remote systems and users when an event, such as the creation of a logical drive or the failure of a disk drive, occurs on the local system. (For more information about event types, see You can set up one or both of these types of notifications for any system in your storage space: Event notifications—Messages about a system are sent to the Event Viewer of other... - Page 84 In the Adaptec Storage Manager tool bar, click Configure, select the system you want, then click Notifications. The Notification Manager opens on the Notifications tab of a new window. The local system is automatically included on the Notification List—by default, all local events are listed in the local Event Viewer.
- Page 85 If the test is successful, the receiving system beeps once, and its Event Viewer shows that a test event was received. If the test fails: Ensure that the receiving system is powered on and running Adaptec Storage Manager. Open the receiving system’s System Properties window (see double-check the TCP/IP address and port number.
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Page 86: Managing The Event Notification List
Managing the Event Notification List This section describes how to manage systems in the Notification List: To add a system to the Notification List, see ● To modify a system’s connection information, see the following section. ● To remove a system from the Notification List, see ●... -
Page 87: Monitoring And Managing The Notification Log
In addition to appearing in the Notification Log, notifications are saved in a log file named raidnot.log, which can be found in the top-level Adaptec Storage Manager folder. The raidnot.log file has a maximum capacity of 200 kilobytes (KBs). When the capacity is exceeded, old events are copied into a file named raidnot.old, and a new raidnot.log file is... -
Page 88: Disabling Event Notifications
Clearing the Notification Log To make it easier to monitor recent events, you can clear the Notification Log. Note: Clearing the Notification Log doesn’t erase the existing raidnot.log file (see To clear the Notification Log: Open the Notification Manager. (See In the menu bar, click File, select Clear the event log, then click Notifications. -
Page 89: Setting Up Email Notifications
Email notifications can help you monitor activity on your entire storage space from any location, and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager agent only. Only the users you specify receive email notifications. (See of events generate email messages to which recipients to ensure that errors receive immediate attention from the right people. - Page 90 Entering the SMTP Server Settings The first time you are opening the Email Notification Manager, the SMTP Server Settings window opens automatically. In the SMTP Server Settings window: Enter the address of your SMTP server. Enter the “From” address to appear in email notifications. If email recipients will be replying to email notifications, be sure that the “From”...
- Page 91 Click Cancel to close the Add Email Recipient window. The email recipients you added appear in the Email List. Although you can’t sort the list, you can reorganize the columns by clicking and dragging the column heads (see the figure on Close the Email Notifications window when you’re done.
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Page 92: Managing The Email List
Managing the Email List This section describes how to: Add an email recipient, see page ● Modify an email recipient’s information, see the following section. ● Remove an email recipient, see page ● Modifying a Recipient’s Information If a recipient’s email address changes, or if you need to change the types of event notifications the recipient receives, you can update the recipient’s information in the Email List. -
Page 93: Monitoring And Managing The Email Log
In addition to appearing in the Email Log, event notifications are saved in a log file named raidsmtp.log, which can be found in the top-level Adaptec Storage Manager folder. The raidsmtp.log file has a maximum capacity of 200 KB. When the capacity is exceeded, old events are copied into a file named raidsmtp.old, and a new raidsmtp.log file is created. -
Page 94: Changing The Email Notification Manager Settings
Clearing the Email Log To make it easier to monitor recent events, you can clear the Email Log. Note: Clearing the Email Log doesn’t erase the existing raidsmtp.log file (see To clear the Email Log: Open the Email Notification Manager. (See In the menu bar, select Clear the event log, then click Email Notifications. -
Page 95: Disabling Email Notifications
Broadcasting Event Alerts to Users You can set the Adaptec Storage Manager agent to send event alerts about a specific system to all users who are logged into your storage space. You might want to do this if your storage space isn’t managed by a dedicated person, or if that particular system is off-site or not connected to... -
Page 96: Silencing And Testing The Audible Alarm
The Adaptec Storage Manager Agent General Settings window opens for that system. Select Broadcast events to logged-in users, then click Save changes. Restart Adaptec Storage Manager to apply the change. Silencing and Testing the Audible Alarm By default, when a Warning- or Error-level event (see Enterprise View, an audible alarm is triggered on the local system. -
Page 97: Silencing The Alarm
When a Warning- or Error-level event occurs, you can silence the alarm on your local system while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Disabling a Controller’s Alarm You can disable the alarm for a selected controller, if required. -
Page 98: Managing Tasks
Deleting a Task... 103 Disabling the Task Manager... 103 Adaptec Storage Manager allows you to schedule some types of jobs (or tasks) to complete at convenient times. Additionally, you can schedule some tasks to recur at preset times. A Task Manager utility helps you manage the tasks you schedule. -
Page 99: Scheduling A Task
If a task must be performed regularly, you can schedule it to recur at preset times. You can schedule these Adaptec Storage Manager tasks: Expanding a logical drive ●... -
Page 100: Opening The Task Manager
Set the date and time for the task. Note: Keep geography in mind—If you are scheduling tasks on remote systems located in other geographical areas, remember that the time you set for a scheduled task is that system’s time, which may be different from local time. You will be prompted to select a new time if the one you’ve set occurs in the past on the remote system. -
Page 101: Monitoring Tasks
Monitoring Tasks Use the two main panels of the Task Manager—the Task List and the Task Event Log—to monitor your tasks. Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation, and includes basic information about each task. -
Page 102: Modifying A Task
The task and Task List are updated with the new information. What if a task misses its start time? Tasks scheduled in Adaptec Storage Manager include an automatic 30-minute grace period following their start time, to accommodate temporary interruptions. For instance, if there’s a brief power outage a task will run once normal conditions resume, if the interruption lasts no longer than 30 minutes past the scheduled start time. -
Page 103: Deleting A Task
Note: When the Task Manager is disabled, a brief three-tone alert sounds each time you open and log in to Adaptec Storage Manager. Scheduled tasks in the Task List will not run while the Task Manager is disabled. Chapter 9: Managing Tasks page 100). -
Page 104: Re-Enabling The Task Manager
Chapter 9: Managing Tasks ● Re-enabling the Task Manager To re-enable the Task Manager, repeat the steps in Disabling the Task Manager on page 103, selecting Enable Task Scheduler during Step Scheduled tasks that have missed their start times must be rescheduled if you want them to run. -
Page 105: Working With Display Groups
Moving a System from One Display Group to Another... 107 Renaming a Display Group... 107 Deleting a Display Group... 108 This chapter describes how to work with and manage display groups in Adaptec Storage Manager. To create display groups, see Creating Display Groups on page... -
Page 106: Adding A System To A Display Group
Adding a System to a Display Group As your storage space grows and changes, you can add new systems to your display groups. To add a system to a display group: Right-click on the system in the Enterprise View. Select Change display group, then click the display group name. The system is added to the display group. -
Page 107: Removing A System From A Display Group
Removing a System from a Display Group To remove a system from a display group: In the Enterprise View, right-click the system you want to remove. Select Change display group, then click None. The system is removed from the display group. Note: Systems that are not part of display groups are listed at the top of the Enterprise View, above any display groups. -
Page 108: Deleting A Display Group
Deleting a Display Group If required, you can delete a display group. When you delete the display group, the systems that belonged to it are listed at the top of the Enterprise View, above any remaining display groups. To delete a display group: In the Enterprise View, right-click on the display group. -
Page 109: Managing Controllers And Disk Drives
Saving Your Controller Configuration... 111 Updating Controller BIOS and Firmware... 112 Setting a Disk Drive to ‘Failed’ ... 113 Replacing Disk Drives in a Logical Drive... 114 This chapter describes how to manage the RAID controllers in your storage space. -
Page 110: Rescanning A Controller
Click Done after you have reviewed the scan report. Registering New Controllers When you log in to Adaptec Storage Manager, it searches for new controllers in your storage space. If it detects a new controller, you are prompted to register it. -
Page 111: Viewing Controller Properties
Click the X in the upper-right corner to close the window. Saving Your Controller Configuration If you require a record of your controller configurations, you can use Adaptec Storage Manager to create a text file with this information about all controllers on a selected system: Controllers ●... -
Page 112: Updating Controller Bios And Firmware
Note: This task is recommended for advanced users only. Adaptec Storage Manager provides a wizard to help you update the BIOS and firmware for the controllers in your storage space. The ROM Update wizard updates the BIOS and firmware for all controllers of the same type on local and remote systems. -
Page 113: Setting A Disk Drive To 'Failed
Select the controllers you want to update, then click Next. Review the update summary, then click Apply. When prompted, click Yes to begin the update. Caution: Do not power down the controller(s) during the update. When the update is complete, click OK. Then, restart the server(s) to activate the new firmware images. -
Page 114: Replacing Disk Drives In A Logical Drive
Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive. You may want to do this to upgrade to larger disk drives, or to make disk drive size uniform across the logical drive. Caution: If another disk drive in the logical drive fails during rebuild (see may lose data. -
Page 115: Solving Problems
Solving Problems In this chapter... Troubleshooting Adaptec Storage Manager... 116 Identifying a Failed or Failing Component... 116 Recovering from a Disk Drive Failure ... 116 Rebuilding Logical Drives ... 119 Solving Notification Problems... 119 Creating an Archive File... 119 Understanding Error and Warning Messages ... 120... -
Page 116: Troubleshooting Adaptec Storage Manager
Troubleshooting Adaptec Storage Manager If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: Ensure that you are logged in to Adaptec Storage Manager at the permission level you need ● to perform the tasks you want. (See Ensure that all managed systems are powered on and that you are logged in to any remote ●... -
Page 117: Failed Disk Drive Protected By A Hot Spare
Failed Disk Drive Protected by a Hot Spare When a logical drive is protected by a hot spare, if a disk drive in that logical drive fails the hot spare is automatically incorporated into the logical drive and takes over for the failed drive. For instance, when a disk drive fails in the RAID 5 logical drive shown in the next example, the logical drive is automatically rebuilt (its data is reconstructed) using the hot spare in place of the failed drive. -
Page 118: Failure In Multiple Logical Drives Simultaneously
You can only complete this task on disk drives that are not included in any logical drive. When a disk drive fails, it may still appear in Adaptec Storage Manager although it is no longer available. To see an accurate representation of your storage space and make it easier to monitor your disk drives, you can remove a failed disk drive from the Physical Devices View. -
Page 119: Rebuilding Logical Drives
To test notifications on your storage space, you can send test events or emails to ensure that they’re being received properly. If your test event fails: Ensure that the remote system is powered on and running Adaptec Storage Manager. Open the remote system’s System Properties window (see check the TCP/IP address and port number. -
Page 120: Understanding Error And Warning Messages
Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager. Warning Messages Warning Message Text Explanation ArrayCritical Ready disk drives are still available HotSpareTooSmall The hot spare is too small to protect the specified array... - Page 121 Clear failed to start for the specified disk drive CommFailure You must re-establish communication with specified system CommFailure1 Restart the Adaptec Storage Manager agent to establish communication with the local system ControllerRescan Could not rescan for the specified controller ControllerRestart...
- Page 122 Error Message Text Explanation DDDHardwareError Failed drive—Internal hardware error DDDInternalHW Failed drive—Internal hardware error DDDIOSubSystem1 Failed drive—I/O subsystem error DDDIOSubSystem2 Failed drive—I/O subsystem error DDDIOSubSystem3 Failed drive—I/O subsystem error DDDSCSI1 Failed drive—SCSI error DDDSCSI2 Failed drive—SCSI error DDDSCSI3 Failed drive—SCSI error DDDSCSIBusParity Failed drive—SCSI bus parity error DDDSCSIBusTest...
- Page 123 Could not restore the configuration to the factory-default settings FailbackDiskSet Could not move diskset FailedAtPort Adaptec Storage Manager failed to start at specified port number FailedSelfTest Specified self-test problem code was returned from specified controller, channel, SCSI ID, S/N FailedSelfTestStart One or more of the selected disk drives failed to execute the self-test.
- Page 124 Error Message Text Explanation LogOut The user could not be logged out MaybeReadCache Could not set read cache mode to 'enabled when protected by battery' MaybeWriteCache Could not set write cache mode to 'enabled when protected by battery' MergeOwnNS Could not copy the configuration from the non-shared logical drives Rebuild Could not set the drive to the specified rebuild state RemoveAHS...
- Page 125 Error Message Text Explanation TargetInfo Could not write the logical drive target information Unblock Could not unblock the specified logical drive UnkillOtherController Could not unkill other controller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to start VerifyHardDrive...
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Page 126: Configuring Snmp Support
Configuring SNMP Support on Linux... 128 Configuring SNMP Support on NetWare... 128 This appendix describes how to configure SNMP support for the Adaptec Storage Manager software. Adaptec Storage Manager supports SNMP “gets” and “traps” through the use of an SNMP agent. -
Page 127: Configuring Snmp Support On Windows
Windows XP do not install SNMP . To install and configure SNMP support: Run the Adaptec Storage Manager installation program (see When prompted, select Yes, install SNMP support. Follow the on-screen instructions to complete the installation, then restart your computer. -
Page 128: Configuring Snmp Support On Linux
Configuring SNMP Support on Linux For the Linux operating system, the Adaptec Storage Manager SNMP agent is a sub-agent that interfaces with the UCD-SNMP agentx architecture. UCD-SNMP is a third-party package for Linux; for information, documentation, and downloads, see www.net-snmp.org. -
Page 129: Part Iii: Quick Reference
Part III: Quick Reference Quick Answers to Common Questions... Buttons and Icons At-a-Glance Selecting the Best RAID Level... -
Page 130: Quick Answers To Common Questions
Quick Answers to Common Questions... In this chapter... How do I...?... 131 What’s the difference between...?... 132 This chapter provides quick references to frequently requested information about basic tasks and concepts in Adaptec Storage Manager. Note: For troubleshooting tips, see Chapter 12, Solving Problems. -
Page 131: How Do I
See page Add a new user to Adaptec Storage Manager? Any user with a valid network user name and password can log into Adaptec Storage Manager. page Add a remote system? Click the Add button, shown at right. See... -
Page 132: Find The Task Manager
What’s the difference between...? Adaptec Storage Manager and the agent? Adaptec Storage Manager is the full software application, including the user interface (windows, menus) described in this Guide. It helps you build and maintain the logical drives, controllers, and disk drives that make up your storage space. -
Page 133: Buttons And Icons At-A-Glance
Icons in the Logical Devices View ... 134 Buttons in the Physical/Logical Devices Views... 135 Buttons on the Main Window Tool Bar ... 135 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager. -
Page 134: Icons In The Physical Devices View
Icons in the Physical Devices View Icon Description Ready disk drive Disk drive with free space Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare Hot spare with error (see page 76 Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure Locked upgrade feature that can be activated with a feature key (see Icons in the Logical Devices View... -
Page 135: Buttons In The Physical/Logical Devices Views
...silence the audible alarm ...check status and other properties of a controller, disk drive, or other component ...view the full Event log ...configure the Adaptec Storage Manager agent settings ...configure notification settings ...configure email notification settings ...check the status of scheduled tasks; monitor and modify scheduled tasks ...open the online Help... -
Page 136: Selecting The Best Raid Level
RAID 6 Logical Drives... 144 RAID 60 Logical Drives... 144 When you create logical drives in Adaptec Storage Manager, you can assign a RAID level to protect your data. Each RAID level offers a unique combination of performance and redundancy. RAID levels also vary by the number of disk drives they support. -
Page 137: Comparing Raid Levels
Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability. RAID Level Redundancy RAID 0 RAID 1... -
Page 138: Raid 0 (Non-Raid Logical Drives)
RAID 0 (Non-RAID Logical Drives) A logical drive with RAID 0 includes two or more disk drives (maximum twelve) and provides data striping, where data is distributed evenly across the disk drives in equal-sized sections. RAID 0 logical drives do not maintain redundant data, so they offer no data protection. However, compared to an equal-sized group of independent disks, a RAID 0 logical drive provides improved I/O performance. -
Page 139: Raid 1 Logical Drives
RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved performance, with twice the read rate and an equal write rate of single disks. -
Page 140: Raid 10 Logical Drives
RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Adaptec RAID controllers support a maximum number of 128 disk drives in a RAID 10 logical drive. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. -
Page 141: Raid 5 Logical Drives
RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three and a maximum of sixteen disk drives, and uses data striping and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-correcting redundancy that’s used to re-create data if a disk drive fails. -
Page 142: Raid 5Ee Logical Drives
RAID 5EE Logical Drives A RAID 5EE logical drive—also referred to as a hot space—is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives. -
Page 143: Raid 50 Logical Drives
RAID 50 Logical Drives A RAID 50 logical drive is built from six to forty-eight disk drives configured as two or more RAID 5 logical drives, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more information, see The parity data provides data protection, and striping improves performance. -
Page 144: Raid 6 Logical Drives
RAID 6 Logical Drives A RAID 6 logical drive—also referred to as dual drive failure protection—is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two independent sets of parity data instead of one. Both sets of parity data are striped separately across all disk drives in the logical drive. -
Page 145: Glossary
A hardware device that interprets signals between a host and a disk drive. Also known as an adapter or card. See also I/O. copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller detects that the failed drive has been replaced. - Page 146 See segment. dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive. Email Notification Manager A utility within Adaptec Storage Manager that emails event messages to selected recipients. See also notifications, Notification Manager. email notifications Event messages about remote systems that are emailed to selected recipients.
- Page 147 See also remote system. logged notifications Event messages about remote systems that appear in the Event Viewer of Adaptec Storage Manager. See also Notification Manager. logical drive One or more disk drives grouped together to appear as a single device to a computer. Also known as a logical device or array.
- Page 148 The capability of preventing data loss if a disk drive fails. See also mirroring, parity. remote system In Adaptec Storage Manager, all other computers in your storage space besides your local system are remote systems. ‘Local’ and ‘remote’ are relative terms. See also local system.
- Page 149 A method of enhancing performance by spreading data evenly over multiple disk drives. Provides no data protection. Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity, such as expanding a logical drive, for a time that’s convenient. See also scheduled...
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Page 150: Index
Send test message Set drive state to failed SMTP server settings Update controller images Verify Verify with fix activity on storage space Adaptec customer support Adaptec Storage Manager Actions menu agent agent port number beginning steps bootable-CD mode display options... - Page 151 agent, continued port number Windows alarm changing settings disabling disabling (controller-level) duration frequency silencing testing archive file audible alarm. See alarm automatic verification background consistency check background verification base port number boards. See controllers bootable-CD mode broadcasting event alerts Build (initialize method) building storage space bootable-CD mode custom configuration...
- Page 152 Email Log clearing Email Log files Email Notification Manager clearing the Email Log disabling Email List Email Log email notifications failed test emails log files modifying settings opening re-enabling test emails email notifications "from" address adding users changing "from" address changing SMTP server Email List Email Log...
- Page 153 Linux NetWare Windows Windows silent installation INSTALLDIR jobs. See tasks Linux controller support installing Adaptec Storage Manager SNMP support starting Adaptec Storage Manager starting agent local systems locked features unlocking log files clearing Email Notification Manager Notification Manager logged notifications.
- Page 154 Notification Manager status icons tasks NetWare controller support installing Adaptec Storage Manager SNMP support starting Adaptec Storage Manager starting agent non-RAID logical drives Notification event detail window Notification List adding systems modifying systems...
- Page 155 Relative Size Capacity View remote systems logging in removing startup port number rescanning controllers ROM Update wizard running Adaptec Storage Manager Linux NetWare Windows scheduling tasks rescheduling supported tasks changing RAID level expanding logical drives...
- Page 156 View buttons Views Full Size Capacity Relative Size Capacity Text Description Windows controller support installation silent installation SNMP support starting Adaptec Storage Manager starting agent write cache battery-backup cache setting write-back write-through Index ●...
- Page 157 Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA ©2005-2006 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: CDP-00030-01-A, Rev. B LB 03/06...