Solving Problems; Troubleshooting Checklist; Monitoring Disk Drives Status; Silencing The Alarm - Adaptec 51645 Installation And User Manual

Troubleshooting Checklist

If you encounter difficulties installing or using your Adaptec RAID controller, check these
items first:
With your computer powered off, check the connections to each disk drive, power supply,
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LED connector, and so on.
Try disconnecting and reconnecting disk drives from the Adaptec RAID controller.
Check that your Adaptec RAID controller is installed in a compatible PCIe expansion slot.
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To double-check the bus compatibility of your controller, see
on page 15.
Ensure that your Adaptec RAID controller is firmly seated and secured in the PCIe
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expansion slot.
If your Adaptec RAID controller is not detected during system boot, try installing it in a
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different compatible expansion slot. (See
Did the driver install correctly?
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If you have external disk drives (or other devices), are they powered on?
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Check the Readme on your installation CD for compatibility issues and known problems.
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If you are still unable to resolve a problem, you can find additional troubleshooting
information and direction on the Adaptec Web site at
Knowledgebase at ask.adaptec.com.

Monitoring Disk Drives Status

You can use the 'blink' feature of Adaptec Storage Manager to monitor the status of your SAS
and SATA disk drives. When you blink a specific disk drive or set of disk drives, the LED(s) on
the selected disk drives flash.
This table describes the LED flash states.
Controller Device State
Failed
Rebuilding
Blink
Other
For more information about backplanes, see
information about using Adaptec Storage Manager to monitor your disk drives, refer to the
Adaptec Storage Manager User's Guide or the online Help.

Silencing the Alarm

If your Adaptec RAID controller includes an alarm, the alarm will sound when an error occurs. To
silence the alarm, use Adaptec Storage Manager (see
OR SerialSelect (see
page 36
Slot State
Device is faulty
Device is rebuilding
Identify the device
No error
Backplane Connections on page
Modifying Your Controller's Configuration on page
Chapter 10: Solving Problems
About Your RAID Controller
for instructions.)
www.adaptec.com or the Support
LED Flash State
On
Slow flash
Fast flash
Off
71. For more
Managing Your Storage Space on page
89.)
63
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59.)