Avaya PARTNER Advanced Communications System System Planner Manual page 12

Advanced communications system
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PARTNER
Advanced Communications System
Form B: Instructions for System Configuration: Lines
COLUMN 2: D
T
ESIRED
ELEPHONE
Write in the telephone numbers assigned to each line. Please list the lines that will be used by multiple extensions first, then list dedicated and/
or personal lines.
COLUMN 3: A
O
NSWERING
PTION
In this space, write in the abbreviation from the list below that indicates how incoming calls to each line will be answered. In most cases, some
form of automated answering option will be selected. NOTE: To avoid confusing caller, it is recommended that only one type of
automated answer option be used to handle incoming calls throughout the system.
Automated Answer Options:
AA
Automated Attendant
DXD
Direct Extension Dialing
ASA
Automatic System Answer
Hunt
Hunt Group
Calling
Calling Group
VMS-AA
Automated Attendant Service
of PARTNER Messaging,
PARTNER Voice Messaging,
PARTNER MAIL, or
PARTNER MAIL VS
VMS-MAIL
Voice mail on a personal line
Other Options:
LIVE
Human Operator
AUX
Auxiliary Equipment
DID
Direct Inward Dialing on a T1
channel
Form B: Instructions for System Configuration: Lines
4
N
:
UMBERS
Automated system answers and routes calls. Must be purchased separately.
Allows caller to dial extensions without waiting for the receptionist. Available with ACS
R2.0 or later. DXD is not used on T1 lines with DID service.
Plays a recorded message then either places the call on hold, disconnects the call or
continues to ring available extensions. Available with ACS R2.0 or later. ASA is not
used on T1 lines with DID service.
Allows incoming calls to search or "hunt" for the first available extension in a group. Up
to 8 hunt groups can be programmed in the system.
Sends calls simultaneously to a group of extensions. Up to 4 calling groups can be
programmed in the system.
This is system-wide voice mail service. If the receptionist does not answer an incoming
call, VMS-AA lets the caller select an extension or route.
PARTNER Messaging, PARTNER MAIL, PARTNER MAIL VS, or PARTNER Voice
Messaging PC Card must be purchased separately.
If all calls to a specific line will always be answered by a human operator, write in LIVE.
If all calls will always be answered by a piece of auxiliary equipment, such as a fax
machine, write in AUX.
Routes the incoming call on a T1 channel directly to the appropriate extension based on
the DID mapping table you program. Requires a T1 line and Direct Inward Dialing with
E&M signaling from your Service Provider. Available with ACS R6.0 or later.
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