Lucent Technologies MERLIN LEGEND Release 6.1 Pocket Reference page 8

MERLIN LEGEND Communications System Release 6.1
Pocket Reference 555-661-116
Release 6.1 Enhancements (August, 1998)
Night Service. Night Service coverage can be provided
—
across a private network to a centralized Automated
Attendant, a non-local calling group, a QCC queue, a
DLC, or any individual extension on the remote system,
such as a night bell.
Group Coverage. Group Coverage can be provided
—
across a private network to a VMS, a non-local calling
group, a QCC queue, a DLC, or any individual extension
on the remote system.
Calling group overflow coverage. Calling group
—
overflow coverage can be provided by a centralized VMS,
a non-local calling group, a QCC queue, a DLC, or any
individual extension on the remote system.
Calls directed to another system. Lines connected to
—
remote systems can be answered by any extension
programmed to answer the call, such as a centralized
Automated Attendant or a system operator (QCC or DLC).
Transfer Redirect
—
When an Automated Attendant transfers a call to a non-local
extension, the transferring MERLIN LEGEND system
monitors the call to ensure that it is answered. If the non-local
extension is not available or the call is not answered within
the transfer redirect timeout period (fixed at 32 seconds), the
call stops ringing at the non-local destination and is
redirected to the extension on the same system as the
Automated Attendant that is programmed to receive
redirected calls. This redirect extension can be a QCC
queue, a calling group, or an individual extension.
Direct Station Selector
—
Now users can press a Direct Station Selector (DSS) button
for a non-local extension to make or transfer calls to that
extension. However, no busy indication is displayed by the
DSS for non-local extensions.
Call Forwarding
—
The Forward feature now can be used to send calls to non-
local extensions across the private network.
SMDR
—
In addition to SMDR options for non-network calls placed to
and from the local system, system managers now can
program SMDR to log incoming and outgoing UDP calls, or
they can choose to log no UDP calls. The factory setting is to
record all UDP calls.
Customers who use a call accounting system may not want
to fill the database with calls coming and going across the
private network. These customers may choose not to log
UDP calls.
Decrease in Call Set-Up Time
—
The set-up time for a call across a private network has been
reduced by programming the number of UDP digits
expected.
Issue 1
August 1998
Page 2