Lucent Technologies MERLIN LEGEND Release 6.0 Network Reference Manual page 88

MERLIN LEGEND Communications System Release 6.0
Network Reference 555-660-150
2 Call-Handling Scenarios
Network Configuration Scenarios
provide fractional point-to-point service; some T1 channels are programmed for
voice and others are programmed for data only. In this company, there is one
system manager, who also acts as Manager of Information Systems for the
company's computer systems. It is designed to put networking in the context of a
complete system. The company conducts catalogue sales with supervised groups
of order-takers and customer service representatives. It also sells to large
corporate customers through a field sales force.
With a view to examining networked systems in a larger context of overall
business needs and system features, this scenario discusses the following topics:
Company Needs. General, group, and individual requirements for
communications system and application functionality
General System Description. A summary of the equipment, features, and
applications that meet company needs overall and specifically help certain
work groups and individuals
Network Planning and Maintenance. A description of how the network is
set up and how calls are handled to fulfill the company's requirements
Company Needs
Company needs and the solutions provided by the system fall into the following
categories:
General. Broad concerns that affect the company as a whole and require
basic decisions about the lines/trunks used in the system
Work Groups. Specific communications needs of groups who work
together
Individuals. Needs of individuals, such as the system manager and off-site
employees
Figure 2–2 illustrates the locations and staffing.
2
Issue 1
February 1998
Page 2-28