While On An Active Call; Making A New Call - Avaya 1200 Series User Manual

While on an active call

You can use the following features during an active call:
• "Making a new call" on page 131
• "Call Waiting" on page 132
• "Placing a call On Hold" on page 133
• "Using call conferencing" on page 139
• "Transferring a call" on page 141
• "Using the Call Park feature" on page 144
• "Using account codes" on page 146
• "Recording a call" on page 147
You can use the
following actions with an active call:
1. New Call-to begin a new call while other calls are on hold.
2. Transfer Call-to transfer the call to another phone number or SIP
address.

Making a new call

You can initiate a new call during a current call. If you do not place the
current call on hold first, the IP Deskphone automatically places the
current call on hold when you initiate a new call. You can initiate a new
call by using any of the following methods:
• "Initiating a call using the active call context-sensitive soft key menu"
on page 132
• "Initiating a call from the Address Book" on page 107
• "Initiating a call from the Call Inbox" on page 128
Action context-sensitive soft key to perform the
While on an active call
131