About Passwords; Transfer To Altigen Voice Mail System Feature; Returning To Auto Attendant/Ivr From The Altigen Voice Mail; System - Altigen AltiServ User Manual

About Passwords

A valid password must be 4 to 8 digits (numbers or letters A-Z) in length
and cannot be the same as its extension number. Basic password patterns,
such as repeated digits (1111), consecutive digits strings (1234), or digits
that match the extension (Ext. 101 using 1012, 9101, 10101, etc.) are not
allowed. The letters map to numbers as follows:
Numbers
2 A, B, C, a, b, c
3 D, E, F, d, e, f
4 G, H, I, g, h, i
5 J, K, L, j, k, l

Transfer to AltiGen Voice Mail System Feature

If the Auto Attendant/IVR is not active when you want to login from a
remote phone, you must have the operator or any other internal user transfer
you into AltiGen Voice Mail System. There are two ways to transfer users
into AltiGen Voice Mail System:
• Normally, anyone in the office is able to send an outside user into
AltiGen Voice Mail System by pressing FLASH #40 while connected
to the user.
• If FLASH is disabled
System by pressing * during the voice mail greeting of any extension.
If you're calling your own extension, you then enter your password. If
you're calling someone else's extension, press # to enter your
extension and then your password.
Returning to Auto Attendant/IVR from the AltiGen
Voice Mail System
After a remote login, you can dial 9 from the main menu to return to the
Auto Attendant/IVR, provided the Auto Attendant/IVR is configured and
activated. This allows you to access voice mail and also speak with or leave
messages for others on the same phone call. Even if you decide not to leave
a message, you can press 9 to return to the Auto Attendant/IVR.
2
FLASH may be disabled if the operator or user is using any TAPI third party
application that does not support it.
Letters Numbers
6
7
8
9
2
, you can also login to AltiGen Voice Mail
Letters
M, N, O, m, n, o
P, Q, R, S, p, q, r, s
T, U, V, t, u, v
W, X, Y, Z, w, x, y, z
AltiServ User Guide 25