Operator Off-Line; Outside Call Blocking - Altigen AltiServ User Manual

For altiware open edition (oe) release 4.6 and alticontact manager (acm) release 4.6
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Operator Off-line

When the Operator Off-line feature is activated, all calls are directed to the
Auto Attendant/IVR. When callers dial 0 in the Auto Attendant/IVR, the
system transfers the call to the next extension in the workgroup if one is
configured. If there is no operator extension available, the system informs
the caller that the Operator is not available and to leave a message in the
Operator's mailbox.
To activate this feature, press #39. When it's active, you can deactivate it
also by pressing #39.

Outside Call Blocking

You can block access to all outside lines by pressing #38. Pressing #38 a
second time restores the system to its normal outside calling status.
22 AltiServ User Guide

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