The system power does not turn on.
The system power is turned on but
no video data is displayed on the
The subject is not clear enough to
The remote control is not working.
The image is not visible.
The sound is not audible
Check the power cable is connected correctly.
Check the input voltage is correct.
Check the main power switch is turned on.
If the system power does not turn on even if the power cable is connected correctly,
please contact the service center.
Check the input mode of the moniter.
Unplug the power cable and plug in again.
Adjust the camera brightness and white balance in User > Video tab
Check the battery.
Make sure that the battery polarity are connected with (+) and (-) matched correctly.
Check the remote control contains two AAA batteries that are in good working condition.
Verify whether objects are obstructing the sensor on the front of the camera.
Check that the Camera cable is connected correctly on device when you use the remote
You can confirm camera connection status as camera icon in main screen
Check that the Camera cable is connected correctly on device.
You can confirm camera connection status as camera icon in main screen.
If you are unable to hear the ringer when an incoming call arrives, adjust the Ring Tone
preference in User > Audio
Muffled audio reception from the far side may be caused
by highly reverberant rooms.
If you are experiencing poor audio reception, add more sound absorbency to the room
and speak in close proximity to the microphone.
Ensure both ends are not muted. Verify that the audio out cables are properly connected
to the monitor and that any external speaker systems are powered and configured
correctly. And Check your Audio Out setting about your audio device(headset, Moniter,
Built in speaker).
Make sure your Audio Out preference in User > Audio about your sound device