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LG V5000 Owner's Manual

Video conference system
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Video Conference System
Please read this manual carefully before operating
your set and retain it for future reference.
1212 (V1.5)


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Summary of Contents for LG V5000

  • Page 1 OWNER’S MANUAL Video Conference System Please read this manual carefully before operating your set and retain it for future reference. MODEL V5000 V5500 VR5010H 1212 (V1.5)
  • Page 2 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC LG Electronics hereby declares that this/these Rules. These limits are designed to provide reasonable protection...
  • Page 3: Important Safety Instructions

    Safety Information IMPORTANT SAFETY Disposal of your old appliance INSTRUCTIONS 1. When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC. 2. All electrical and electronic products should be disposed of separately from the municipal 1.
  • Page 4: Safety Warnings And Cautions

    This may cause fire or electric shock. • Do not attempt to disassemble, repair, or modify the system on your own without seeking assistance from LG Electronics. It is extremely dangerous due to the high voltage running through the system.
  • Page 5 In order to maintain stable system performance, have your system checked regularly by the service center. LG Electronics is not held responsible for system breakdown caused by user mishandling. There is a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
  • Page 6: Table Of Contents

    Contents Table of Contents Safety Information IMPORTANT SAFETY INSTRUCTIONS Safety Warnings and Cautions 2 Preparation Introduction What is the VCS? Features Unpacking Codec Unit Overview HD Camera Overview Remote Control Before Using the Remote Control Remote Control Functions 3 Installation Connections Precautions Connection Overview...
  • Page 7 Contents 4 Operation Before Using the System Placing a Call Placing a Call Manually Multipoint Call (V5500 Only) Placing a Call from the Call History Placing a Call from the Directory Placing a Call using the Speed Dial Answering or Rejecting a Call Managing a Call Ending a Call Hiding or Showing User Interface Elements...
  • Page 8: Preparation

    Introduction What is the VCS? The LG VCS (Video Conference System) is designed to be used for video conferencing that enables people in different places to have a meeting by seeing, listening and speaking to each other on a screen.
  • Page 9: Unpacking

    Preparation Unpacking Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product. The illustrations in this manual may differ from the actual product and item. Codec Unit HD Camera Remote Control and Batteries Video Conference System...
  • Page 10: Codec Unit Overview

    Preparation Codec Unit Overview Power indicator: Lights when the unit turns on. If you use the codec unit as stand type, attach the codec unit to the codec unit stand. For more details, refer to 22 page. Power input jack: Connects to a DC 12 V power supply using proper cables. Power button: Turns the unit on or off.
  • Page 11: Hd Camera Overview

    Preparation HD Camera Overview V5000 VR5010H Remote sensor: Point the Remote control here. Camera activation indicator: Lights when the camera is connected to the codec unit and activates correctly. LOCK: Connects the Kensington security system cable between the Camera and a large object such as a desk.
  • Page 12: Remote Control

    Preparation Remote Control This remote control provides wireless control of all video conference system functions and enables you to navigate the user interface, place and receive calls and control the far end of the camera connected to the system. Before Using the Remote Control Open the battery cover, replace batteries (1.5 V AAA) matching 2 and 3 ends to the label inside the compartment and then close the battery cover.
  • Page 13: Remote Control Functions

    Use these buttons to input text Use these buttons to control or numbers. the LG TV. If you want to use this function, the VCS is connected • DEL.: Delete a character with HDMI TV via the HDMI before the cursor position.
  • Page 14: Installation

    Installation 3 Installation Connections Precautions Before setting up the system, ensure that the monitor, the computer system and other attached devices are turned off. Connection Overview The illustration below shows the connections of the system. For specific information of each connection, refer to the next pages. Connection Overview...
  • Page 15: Hdmi Connection

    Installation HDMI Connection Transmit the digital video and audio signals from the system to your monitor with the HDMI cable as shown in the following illustrations. HDMI Cable Connection Optional NOTE • It is recommended to use the monitor with built-in speaker and 1280X720 mode for the best image quality. •...
  • Page 16: Hd Camera Connection

    HD Camera Connection Connects the HD camera to the camera jack of the codec unit with the supplied camera connection cable(RJ-45[with power] to D-sub Cable) as shown in the following illustrations. HD Camera Connection V5000,V5500 Optional DC 12 V VR5010H...
  • Page 17: Pc Connection

    Installation PC Connection Transmits an analog video signal from your PC to codec unit. Connect the PC and the codec unit with the optional D-sub 15-pin signal cable as shown in the following illustrations. You can give a presentation to the far-end user with this connection. PC Connection NOTE •...
  • Page 18: Connecting To A Network

    Installation Connecting to a Network Connects the codec unit’s LAN port to a corresponding port on your router or network using an optional LAN cable with RJ-45 connector. Network Connection NOTE When plugging or unplugging the LAN cable, hold the plug portion of the cable. When unplugging, you should hold the lock of the plug portion.
  • Page 19: Connecting An Audio Device

    Installation Connecting an Audio device Connects an audio device to the AUDIO OUT port of the codec unit as shown in the following illustrations. Audio Device Connection NOTE • You can transport sound by connecting the AUDIO OUT device to the AUDIO IN Port. •...
  • Page 20: Connecting A Microphone

    Installation Connecting a Microphone Connects a microphone to the MIC port or ADUIO IN port of the codec unit as shown in the following illustrations. Microphone Connection Optional NOTE • Refer to QSG (Quick Setup Guide) for details. • The recommended distance between the microphone and the user is about 1 m to 2 m. •...
  • Page 21: Connecting Power

    Installation Connecting Power Connects the power cable as shown in the following illustrations. Power Connection CAUTION You must use a supported adapter. If you connect another adapter not offered with the system, you may cause a malfunction, failure or fire. System Connection Check After all of the connections are completed, follow the steps below to check the system operation.
  • Page 22: Using The Codec Unit Stand

    Installation Using the CODEC UNIT STAND If you use the codec unit as stand type, attach the codec unit to the codec unit stand as shown in the following illustrations. 1. Remove the stand connection cover from the codec unit. 2.
  • Page 23 Installation 4. Tighten the fixing screws in bottom of codec unit stand.
  • Page 24: Initial Settings

    Installation Initial Settings When you access the VCS for the first time, the initial setting screen appears. Select a language and customize the basic settings. 1. Insert two AAA batteries matching 2 and 3 correctly into the remote controller. 2. Turn on the unit. System booting will commence. The logo image will be displayed during the system booting. 3.
  • Page 25 Installation 5-1. Select one of the below options. • Start Wizard: Select this option when you want to set the configuration with wizard. If you select this option, follow next steps. NOTE It is recommended that you use the Start Wizard option rather than the Manual Setting option. •...
  • Page 26 Installation 7-2. Select [Next] and press OK to go to the next step or press • Static: Select this option when you set the network configuration manually. 7-1. Select this option and press 7-2. Set the below options. IP Address: Enter the static IP address of the device. Subnet Mask: Enter the subnet mask IP address.
  • Page 27: Main Screen Overview

    Installation NOTE • Additionally, refer to the on-screen instructions for each option’s setting. If you want to move to the previous option settings, select [Prev] and press OK or press • Main Screen Overview...
  • Page 28: System Configuration Menu

    Installation Current Date and Time: Displays the current date and time. Call History: You can make a call by selecting a number from a list of recently dialed numbers. Speed Dial: You can see a list of recently saved speed dial number. You can make a call by pressing a number button of remote controller and selecting a number from list.
  • Page 29: User Settings

    • Screen Saver: When your system is idle during the selected time, it will be activated and the LG logo will be displayed on the monitor. An incoming call or pressing any button on the remote control automatically invokes the system.
  • Page 30: Camera

    Installation Camera • White balance Mode: Select the Whitebalance activation mode. Adjust the white balance when video color appears to be unbalanced. White balance is affected by the type of light source. Auto: The whitebalance function is activated automatically. ATW: The color temperature range for the proper white balance is approximately 1 700 K to 11 000 K. Manual: Adjust the white balance level on the Whitebalance level menu.
  • Page 31: Date Time

    Installation Date Time • Time Server: Select time setting method. Auto: Set the time server automatically. Manual: Set the time server manually. Usable NTP servers are shown below. NTP Server IP address
  • Page 32: Admin Settings

    Installation Admin Settings If you select this, the password input window is displayed. To change the administrator settings, you should input the password. The default administrator password is “1234”. Enter the password to display the administrator sub-menu options. Call Settings General •...
  • Page 33 Installation • Security: H.235 128-bit AES security in H.323 calls. When enabled, the system automatically encrypts calls to other systems that have AES encryption enabled. When set to AES, calls connect, are encrypted only if the far end supports AES encryption. If the far end user does not support AES encryption, calls are not encrypted.
  • Page 34 Installation SIP Server This part is used when users attempt to use a SIP server. • SIP Name: Enter the name of the device used when making calls with SIP. The SIP name can be used with alphanumeric. If you enter other characters except letters, numbers, “.
  • Page 35 Installation You can specify network Quality of Service (QoS) settings. • Dynamic Bandwidth: Adjusts the bandwidth automatically for the best video bandwidth available. On: Dynamic bandwidth function is used. Off: Not used. • IP QoS Type: Select the type of TCP/IP Quality of Service (QoS) that your network uses. None: Not used.
  • Page 36: Network Settings

    Installation Network Settings You must set the IP address for the call. • Assignment: Set to STATIC or DHCP for your network configuration. DHCP: Select this option when a DHCP server is installed on the network to allow IP address assignment. With this setting, the IP address is assigned automatically.
  • Page 37 Installation Firewall This function is used when users try to bypass the firewall. • NAT Configuration: Disable: Not used with this function. Enable: Select when using the static NAT server to traverse your firewall. If you select this option, the NAT Public Address and Fixed Port options are enabled.
  • Page 38 Installation SNMP • SNMP: Allows administrators to manage the system remotely using SNMP. Disable: Not used with this function. Enable: Selects when SNMP is allowed access to this device. If you select this option, the Trap Host and Community options are enabled.
  • Page 39 Installation IEEE802.1x Specifies whether 802.1X network access is enabled. This systems support the following authentication protocols: • EAP-MD5 • EAP-PEAP • EAP-TTLS • IEEE802.1x: Disable: Not used with this function. Enable: Select this option to 802.1x user authentication. If you select this option, identity, password and EAP method options are enabled.
  • Page 40 Installation NOTE When User Use EAP-MD5 If you use EAP-MD5, you do not need to upload any files in the web service. When User Use EAP-TTLS 1. If you use EAP-TTLS, you must receive ca.pem, client.pem, client.key from the 802.1x network manager. 2.
  • Page 41 Installation Speed/Duplex • Assignment: Select the Auto or Manual mode to set the value of Speed/Duplex. When Assignment is set to Auto, the highest priority is 100 Mbps. If you set to the Manual mode, the Speed and Duplex options are enabled. •...
  • Page 42: System Settings

    Installation System Settings Audio Adjust settings for audio input and output devices connected to the system. • Audio In: Select the audio input to use for the active microphone. Microphone: Audio is input via the connected microphone. Line in: Audio is input via the connected Audio device. •...
  • Page 43 Installation Management • Admin Password: Change the password of the administrator if you want. The password is case-sensitive. • System Restart: To restart the system, do the below steps. 1. Select Restart and press OK. The warning window is displayed. 2.
  • Page 44: System Information

    Installation System Information After the configuration setup, you can view the condition of the system. Press (INFO) to display the system information. System Status You can view the information of the current system status and configuration. Video You can check the video condition.
  • Page 45: Audio

    Installation Audio You can check the audio condition. How to Test the Audio Output 1. Select the Audio Out Test option using the arrow button. 2. Press OK and select the audio output option between the HDMI and Line Out option. 3.
  • Page 46: Server Status

    Installation Server Status You can view the server status.
  • Page 47: Before Using The System

    4 Operation Before Using the System • Before using the LG VCS device, make sure the connections are correct and verify that a proper power supply is used. • Check the connections of the LG VCS device for the correct conditions.
  • Page 48: Multipoint Call (V5500 Only

    Operation NOTE If you cancel the call, press OK during the dialing. • • If the system does not answer the call within about 120 seconds, your system will be disconnected automatically. • Check the IP address of the system before you place a call. If you do not set the IP address correctly or set the wrong IP address, you can not make a call.
  • Page 49: Placing A Call From The Directory 2

    Operation Placing a Call from the Directory The directory stores a list of names and numbers from which you can place calls. To place a call from the directory, follow these steps: 1. From the main screen, press DIRECTORY on the remote control or select [Directory] on the main screen and press OK to access the directory.
  • Page 50: Managing Audio

    Operation Managing Audio You can adjust the volume of the audio and mute the active microphone. Adjusting Volume To adjust the volume in a call, use [VOL + / -] on the remote control. If the volume is set to “0”, audio output is muted and Mute icon appears in the main screen.
  • Page 51: Managing Video Contents

    1. Connect the PC to the system with D-sub cable (see page 16). 2. Let out the video out correctly on your PC (e.g. Fn(Function) + F7 (LG laptop only) or Dual monitor setting) 3. Select the near end video and press VIDEO SOURCE. The Video Source Setting window is displayed.
  • Page 52 Operation Sharing Content If you want to share contents and camera video to far end site device by the real time during a call, the far end site have to support H.239. And you should set to H.323 on the [Setup>User>General>Outgoing Protocol]. 1.
  • Page 53: Viewing Call Information 4

    Operation 4. During a call, press LAYOUT button to display the layout with presentation select window. • The single point call with presentation layout window. • The multi-point call with presentation layout window. Viewing Call Information You can view the call information. 1.
  • Page 54: Managing The Directory

    Operation Managing the Directory If you have access to the local directory, you can add, remove or edit entries. Adding an Entry to the Directory You can create up to 1 000 entries in the directory. To add an entry in the directory, follow these steps: 1.
  • Page 55: Editing Or Deleting An Entry From The Directory

    Operation 6. You can confirm saved entry in Speed Dial. If you want to remove a saved Speed Dial number, you can remove by selecting in the Edit to directory. 6-1. From the main screen, press DIRECTORY on the remote control or select [Directory] on the main screen and press OK to access the directory.
  • Page 56: Deleting An Entry From The Call History

    Operation Deleting an Entry from the Call History 1. Enter the Call History. 2. Select the entry you wish to delete and press or [DEL.]. llll 3. The Delete History window is displayed. 4. Select [OK] and press OK on the remote control. Sorting and Searching Basically, directories are sorted in the following order: special characters, numbers, characters.
  • Page 57: Using The Camera Control

    Operation Using the Camera Control If the far/near site camera has the PTZ function, you can control the camera. Idle condition of the near site camera 1. Press on the remote control. The control icon is displayed on the screen. 2.
  • Page 58: Using Snapshot

    Operation Using SnapShot You can save entry on directory with the far site user screen picture. 1. Connect to the far site. 2. Press on the remote control. “Snapshot of Far side is saved” is displayed on the screen. NOTE •...
  • Page 59: Using The Web Service

    You can use the Host Name that you entered in the DDNS setup menu of the VCS. 3. Press ENTER on the keyboard and then the LG VCS Web service login page will be displayed. 4. Select the ID and enter the password. The default password is "lge123" for Administrator and "lge456" for User 01 to User 04.
  • Page 60: Using The Web Monitoring Function

    Operation Using the web monitoring function 1. Follow steps 1-4 described in “Login the web service”. 2. Select the [Call Manager] tab. You can show the far end camera video during the call. NOTE • If you find this message “Please Click here to install Active-X component to avail monitoring and refresh. " , click the [Click here] and install the ActiveX program on your computer.
  • Page 61: Using The Web Recording Function

    CAUTION • LG Electronics is not held responsible for recording failure caused by web recording function. • The system may have a problem as VCS or network condition. So you should use the safe recording server for the important conference session.
  • Page 62: Upgrading Your System Software

    Operation Upgrading your System Software To upgrade the software for your system, follow these steps: 1. Follow steps 1-4 described in “Login the web service”. 2. Select the [Setup] tab. 3. Select the [Administrator] > [System] > [Management] option. 4. Click [Upgrade] of the [System Update] option. 5.
  • Page 63: Importing Or Exporting The Address Book

    Operation Importing or Exporting the Address Book Exporting the Address Book 1. Follow steps 1-4 described in “Login the web service”. 2. Select the [Directory] tab. 3. Click the [Export File] menu. The exporting window is displayed. 4. Click [Save]. 5.
  • Page 64: Troubleshooting

    Appendix 5 Appendix Troubleshooting Symptoms Resolutions Check the power cable is connected correctly. Check the input voltage is correct. The system power does not turn on. Check the main power switch is turned on. If the system power does not turn on even if the power cable is connected correctly, please contact the service center.
  • Page 65 Appendix Video or audio are poor. After connecting to a call, if audio or video do not display normally, users can attempt to connect after the codec box is set to low bandwidth. If You Use HDMI TV or Monitor You hear a distinct echo.
  • Page 66: Open Source Software Notice

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon email request to
  • Page 67: Specifications

    V5000, V5500 VR5010H Communication Signal Protocol H.323, SIP Multi way call 1 to 3 (inner MCU)(V5500), 1 to 1 (VR5010H) 1 to 1 (V5000) Video Video standard H.263, H.264BP, H.264 HiP Resolution All resolutions progressive Scan All resolutions at 30fps CIF/SIF...
  • Page 68 Appendix Network IPv4 NAT / Firewall Client (H.460.18/19) IP Precedence for QoS Intserv (Integrated Service), DiffServ (Differeniated Service) for QoS Adaptive QoS, bitrate control(frame rate, resolution control) Lost Packet Recovery for QoS Dynamic bandwidth allocation for QoS Directory & Address Book Up to 1 000 local directory entries Save, Remove Redial List features Missed call notification...
  • Page 69 Appendix Dimensions Width 400 mm (Codec) Depth 187 mm Height 42 mm Weight 3.0 kg (Without Stand: 2.35 kg) Interface Audio Input (2 x MicPod, 1x RCA) Audio Output 1x RCA Camera Input (1 x HDMI) D-Sub Video In (1 x VGA ) HDMI Video Out (2 x HDMI 480p, 720p), 2nd Video Out supports the contents only LAN Port :1 x RJ-45, 10/100/1000 Mbps...

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