Aastra Venture 3-Line with Answering User Manual
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Aastra Venture 3-Line with Answering User Manual

3 line phone/system with a built-in telephone answering device, multiline communications
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T H R E E – L I N E
T E L E P H O N E
W I T H
A N S W E R I N G
User Guide
Venture
Multiline Communications

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Summary of Contents for Aastra Venture 3-Line with Answering

  • Page 1 T H R E E – L I N E T E L E P H O N E W I T H A N S W E R I N G User Guide Venture Multiline Communications...
  • Page 2 to print a detailed record of all calls, - pick up your messages from elcome to Venture — the 3 Line play music or even answer your door. outside the home or office phone/system with a built-in Telephone Answering Device Whether alone or linked to other - program your phone to call you, (TAD).

  • Page 3: User Guide

    The Venture Display or • When you use your Venture TAD within a linked system, you can: User Guide... - call or page between other phones As you begin to set up and program in your system your Venture TAD, you will notice that the display shows a variety of - transfer calls between other prompts and icons.
  • Page 4 Venture’s Standard Functional Keys — answers Call Waiting calls and activates telephone company Multipurpose Light — flashes or features such as 3 Way Calling* (Flash lights for incoming calls, messages is the same as Link) and features on/off Display — shows incoming caller ˙...
  • Page 5 Venture’s Answering Device and List Keys ¥ — displays the list of 42 options to customize your Venture set (page 25, page 49) — — — — Play/Action key (blue) — plays — enters the list messages, greetings, memos and voice tags; of Public and Private Directory when idle, activates a feature;...

  • Page 6: Unpacking The Phone

    Unpacking the phone When you unpack your new Venture TAD phone, ensure that you have all of the parts shown below as well as a User Guide and the Quick Start Card. Cord Adapter Module (CAM) Venture base phone handset plastic memory key lens and paper labels plastic handset lens and...

  • Page 7: Phone Line Configuration

    separate phone jack. Your local common, lines 2 and 3 may be the lthough there are many possible telephone company can assist you same, different, or some combination installation configurations for your with this determination. You can also on each set. Venture with Telephone Answering review the illustrations on the Device (TAD), you can install the...
  • Page 8 Installation planning worksheet example Phone ID/ Line 1/Jack Line 2/Jack Line 3/Jack Location Name 01– Michael 555-4443/ jack 1 555-4444/ jack 1 555-4445/ jack 1 reception 02– Gord 555-4443/ jack 1 555-4444/ jack 1 555-4446/ jack 1 service 03– Carol 555-4443/ jack 1 555-4447/ jack 2 Installation planning worksheet...

  • Page 9: Installing The Phone

    Installing the phone The cord adapter Only one line cord needs to be module Disconnect all equipment, such as routed to a desktop when the other phones, faxes, or modems CAM is used for line The Cord Adapter Module (CAM) management.
  • Page 10 One or more lines, one phone jack line 1, line 2 & line 3 Optional for 1. Plug one end of a grey 6-wire fax or modem cord into the phone jack; the other end into port 1 of the CAM. 2.
  • Page 11 Two lines, two phone jacks Plug the power adapter cord into the power adapter port on the top of the Plug one end of a grey 6-wire CAM and the power adapter into an electrical outlet. cord to the line 1 phone jack; the line 2 other end to port 1 on the CAM.
  • Page 12 Three lines, three phone Connect the handset cord to the handset. Connect the other end to the jacks back of the base . 1. Connect one end of a grey Route the handset cord through the bottom right channel on the back of 6-wire cord to the line 1 phone the base.

  • Page 13: Attaching The Stand

    Push the stand against the phone Plug one end of the handset cord For additional configurations until the tabs click into the into the handset port on the back see pages 71 through 73. locking holes. of your phone. Attaching the stand Press the cord into the channels Press the cord into the channel With the line cord routed through the...

  • Page 14: Setting Up Your Phone

    Plug the other end of the black 11. Align the slots on the back of the The display now shows: short 8-wire cord into the CAM phone with the studs on the wall- port on the back of your phone. mount plate.

  • Page 15: Your Phone List

    Press s. Your display Press each line key (to which a If you disconnect a Venture phone to shows telephone line is connected) as move it to another location, the . Use the dial pad to enter well as the I/C key—listen for Venture automatically updates the a name.

  • Page 16: Checking The Installation

    Checking the You can also press J and enter 00 using the dial pad—all installation phones in your system should ring. Single phone check At each phone, check the following: To check the installation of a single When idle, press to review ’...

  • Page 17: Entering Numbers, Letters And Symbols

    Entering numbers, What’s next? Most symbols are not labelled letters and symbols At this point you may… on the dial pad; numbers and letters are. Each dial pad key has a variety of • begin making calls (see “To make symbols, as well as the labelled a phone call”...

  • Page 18: Making Calls

    When you hear the dial tone, use To cancel a reserved line, press ith your Venture phone you can the dial pad to enter the phone the line key you reserved and make and receive calls using several number you want to call. then press #.

  • Page 19: Answering Calls

    Other ways to make a call Incoming call icons If more then one incoming call Any number stored in a Venture list If you subscribe to Caller ID you will is ringing, your Venture selects or to a memory key can also be used see the following icons.

  • Page 20: Answering Call Waiting Calls

    Another call—another line Answering Call Waiting calls Adjusting the receiver When you are on a call and a second When you subscribe to Call Waiting, and speaker volume call comes in on another line: you can answer a second incoming While making or receiving calls, you call on a line that is already in use.

  • Page 21: Adjusting The Ringer Volume

    Adjusting the ringer Using the Handsfree To activate Handsfree Press the Handsfree/Mute key to volume and Mute features answer an incoming call or to during calls When the phone is idle or ringing, obtain a dial tone. The you can adjust the volume of the When making or receiving calls you Handsfree light turns on and you ringer.

  • Page 22: Transferring Calls

    Transferring calls Making conference When you hang up or press You can answer a call and then send calls g, all calls are (transfer) it to another phone in your disconnected. You can make a conference call that Venture system. includes any two phone lines or one To place a conference call on phone line and another phone in your...

  • Page 23: Paging All Phones

    To consult privately during a To answer a page Speak into the handset or conference call handsfree microphone. When all phones in the system are Press the line key for the person paged, you will hear two short tones Hang up or press g to with whom you want to speak before the person paging you begins end the page.

  • Page 24: Memory Key

    Setting up Room Saving Room monitor to a Setting the Room monitor memory key option monitor On the set you wish to listen to, you Press O. The Room monitor feature is used to must set Option “07 Room monitor” remotely listen to sounds in a room, Press ’...

  • Page 25: Using A Headset

    Using a headset 3. Press the Room monitor memory key, you programmed You can connect a headset and previously, in the room which amplifier for your Venture phone. you wish to listen from. The This enables you to make and answer light next to your Handsfree key calls without using the handset.

  • Page 26: To Set An Option

    our Venture phone comes equipped with the most commonly used options already set for you (default settings). As you begin using your phone you may decide to change the way your phone operates. You can do this by customizing any of the 42 available options to suit your individual needs. To set an option Press ¥.
  • Page 27 Options chart Number and Settings Option function Option (*=default) Allows you to answer a page automatically, without lifting the handset or pressing the Handsfree/Mute key. You will hear a page tone every 15 seconds. Allows you to answer the page by lifting the handset or by pressing the Handsfree/Mute key or I/C key.
  • Page 28 Options chart Number and Settings Option function Option (*=default) When you secure a number, passwords such as PINs and access codes are replaced with asterisks (*) so the password will not be visible on your display. You can secure up to five 12-digit numbers. For example, your bank PIN is 3333 and your bank phone number is 555-4444.
  • Page 29 Options chart Number and Settings Option function Option (*=default) Numbers entered using the dial pad are automatically dialed out on the defined Prime line. If no Prime line is set in option 11, you are prompted to press a line key Numbers entered using the dial pad are displayed before dialing.
  • Page 30 Options chart Number and Settings Option function Option (*=default) Blocks specific numbers or numbers beginning with certain digits (such as long- distance calls starting with 0 or 1) from being dialed from your phone. You can restrict up to five 12-digit numbers. Allows numbers that have been restricted (Option 18) to be dialed from your phone.
  • Page 31 Options chart Number and Settings Option function Option (*=default) Enables you to erase all items in either the Public Directory or one of the three Private Directories. This can be done even when Option 22, Lock lists is on. Resets all the options on your phone to the default factory settings. Enables you to manually set the time and date.
  • Page 32 Options chart Number and Settings Option function Option (*=default) Creates an auto-attendant service (see “Setting up Auto Attendant” on page 40). Allows normal Answering Device functionality. Sends incoming calls, with blocked names and/or numbers, directly to the Private mailbox after the first ring. You need to record a greeting, indicating that you do not accept calls from blocked numbers and to leave a message if they want the call returned.
  • Page 33 Options chart Number and Settings Option function Option (*=default) Sets the number of times your phone rings before the telephone answering device answers a call. When a message is received, your phone calls you (at the number you specify in Option 40) to indicate you have new messages.
  • Page 34 Mailboxes memos - recordings you make for he Venture 3-Line Telephone someone to play back on the Venture with Answering Device (TAD) Mailboxes are predefined areas set you recorded the message on. answers calls that you are unable or where messages can be stored. choose not to answer.

  • Page 35: Mailbox Types

    • have your phone notify you when Ring through - attempts to reach a Mailboxes are not password you are at a remote location that person by ringing 4 more times. If the protected. Messages are you have messages call is not answered, the caller is accessible to all Venture system See “Mailbox greetings and mailbox directed to a mailbox to leave a...
  • Page 36 Setting up your Viewing the Greetings list Recording a General greeting Press the ¤ key to view the Answering device Venture’s list of greetings. They If you do not record specific mailbox To set the number of rings appear in the list as follows: greetings or Directory greetings, the You can set your Venture TAD to General greeting will be heard for all...
  • Page 37 Press œ. The display A mailbox tag is what you hear when shows: ’ you call your Venture set from a remote site. Mailbox tags are The names of the General, prerecorded for all available remote Special and Private greetings functions.
  • Page 38 To select a mailbox type Press — (Play). The display Lift the handset. The display shows: shows: Press ¤. The display shows: ”, ’ Press œ. The display Press . Your display shows: shows: Press ’ until the display shows press .
  • Page 39 Deleting or changing a You hear... recorded greeting. A greeting is mailbox greeting or tag therefore always available. • A voice tag, such as “It’s Peter calling” over the speaker each time Press ¤. See “To Save to a Directory” on the person calls.
  • Page 40 To delete a personalized Press ¤. The display Lift the handset. greeting or voice tag The display shows: shows: Press D. Press ‘ or “ until the display shows the sub-directory you Press œ. Press want. The display shows: The display shows: Press ’...

  • Page 41: Setting Up Auto Attendant

    Setting up Auto You would also record a specific Record each mailbox greeting, greeting for each mailbox specified ensuring the mailbox numbers and Attendant in the General greeting (mailbox 1, 2 subjects match those stated in the When Option 32, Auto Attend is set and 3) and set each mailbox type as General greeting.

  • Page 42: Receiving A Voice Message

    Receiving a voice Ensure that you make note of each Record a greeting. mailbox number and its subject. You See“Recording a General message greeting” on page 35. will need this information when When the Telephone Answering recording the individual mailbox Set the mailbox type to Device (TAD) answers a call, the greetings.

  • Page 43: Listening To Your Messages

    Knowing when you have a Listening to your To listen to your new message messages messages After the TAD has answered a call, Press — (Play). You can listen to new messages or the telephone indicator light will The display shows: old messages.

  • Page 44: Deleting Messages

    To listen to mailbox To make a message new To delete messages one messages at a time Once you have listened to a message, Access mailbox and individual you can make it appear “new” again You must delete the Callers list entry messages through the Callers list.

  • Page 45: To Delete All Messages

    To delete all messages Press ß. The display • 0 for the Private mailbox shows: When you delete the Callers list, you • # for the Special mailbox. not only delete all of your voice The display shows: messages but all entries in the THEN Callers list as well.

  • Page 46: Remote Notification

    Remote notification Setting Remote notify for You can turn Remote individual mailboxes You can program your Venture notification on or off from a You can set individual mailboxes to remote phone. See “Remote phone to call you at a different access”...

  • Page 47: Remote Access

    Remote access Changing your Remote To access your Venture from access password a remote location You can access your Callers list, Press ¥. Dial the telephone number of Directory, Greetings list, Options list your Venture phone. and record memos remotely. Once Enter 39 for the remote you’ve called your Venture set, password.
  • Page 48 Once in the Options list: • Press # to play time/date for voice messages or calls • Press to turn the following Options on or off: Answering • Press 4 to delete device, Toll saver, Remote • Press to scroll through the notification, Remote notification list of available mailboxes (act as number...
  • Page 49 Enter a number using the dial our Venture phone has eight Telephone numbers and pad. memory keys which you can features are dialed; options are customize for easy dialing or option activated. To insert a two-second pause in activation. Saving to memory keys the dialing sequence press Store any telephone number you ˙.
  • Page 50 To Save a Number from a Saving a Phone ID to a Once saved to a memory key, press list to a memory key memory key the... You can save a number from your Press ’ to locate the list of phone Don’t disturb memory key - Callers list (incoming call log), IDs.

  • Page 51: Memory Keys

    To Save an option to a To change a memory key Making calls using memory key memory keys Press the memory key. Press ¥. Press ¡. Lift the handset or press the Enter 08 using the dial pad. Handsfree key or a line key. If your display shows The display shows: Press the memory key for the...
  • Page 52 Reminder Light-telephone Use the dial pad to enter the company service telephone company service code to turn the feature on or off.* You can program a memory key to remind you when you have a Press ß. telephone company service activated The display shows: by turning on the multipurpose light.

  • Page 53: List Descriptions

    The Redial list... our Venture has a variety of If a message is recorded, it will stores the last 10 numbers you dialed. lists. Lists such as Callers and Redial not be combined. It also stores the time each call was log and track incoming and outgoing The Callers list consists of a main made and the duration of the call.

  • Page 54: The Directory

    The Directory... The Services list... You can save information directly to stores any 200 numbers and names any of your Directories and view can store the feature codes and names you choose. The Directory includes information in either one of your of up to 20 telephone company five sections: a main list, which Directories or the main list.

  • Page 55: Using The Lists

    Using the lists To make a call or activate a Changing list entries feature in a list To view a list item Phone list Locate the number in one of Press D, †, You can only change Phone list Venture’s list. ç, £...
  • Page 56 Directory Saving to the Services You can press ™ at any Press D and locate the list or Directory time to exit a list without ending item you wish to change using g will a call. Pressing g Any information on your display can ”...
  • Page 57 Programming Directory Example: To insert a two-second pause in information the dialing sequence, press Enter the name and telephone ˙. number of each member of your You can not only store the name and telephone number of a specific baseball team into your Directory. Press ß.
  • Page 58 To assign a mailbox to an Press ß. 10. Record your greeting and press existing Directory entry The display shows: ß. The display shows: Press D. Press ‘ or “ until the display If you do not want to assign calls 11.

  • Page 59: To Name A Private Directory

    To name a Private Directory Saving information Press ’ to until the item you The default names for Venture’s wish to change appears on the from another list or a directories are Public, A, B and C. first line of the display: memory key You may change A, B and C as you Information can be saved from other...

  • Page 60: To Turn A Feature And Light On Or Off

    To turn a feature on or off in To save each code If your display shows the Services list Press ß. , see option “22 Some telephone company services Lock lists” beginning on Press £. The display have two codes — one to turn the page 29.
  • Page 61 To save a code and a light To set up the Callers list The second line shows the type of setting call and the phone number of the To customize the type of call Press ß. caller. If you have returned the call, information you want to store and the way it appears in your Callers list, set Press...
  • Page 62 Icons on the third line To delete a single Callers list entry The third line indicates if the call displayed is new, the date and time of Press ç. the most recent call, whether there is Press ” or ’ to move to the a voice message, whether the call Callers list entry you wish to was long distance, and how many...

  • Page 63: Status Messages

    he following status messages may be displayed when your Venture When you program Feature On to Indicates the number of calls that set is idle. your Services list or to a memory have been dropped from your Callers key, this message reminds you that a list.

  • Page 64: Blank Display

    The message “Check line If you have dial tone on the roubleshooting is designed to cord” appears on the Handsfree speaker but not when help you overcome difficulties that display you are using the handset, ensure may occur when installing and using Check for dial tone on line 1.

  • Page 65: Telephone Jacks

    In order to communicate, all Venture • — the phone is not in use • If you have disconnected and then • — the phone is in use phones must share line 1. reconnected all Venture phones • — this is the phone you are and still have problems, call To ensure that the same using...

  • Page 66: Duplicate Id Is Displayed For Unexplained Reason

    Duplicate ID is displayed for You forgot your password Your caller can’t hear you unexplained reason You can’t enter the Options list If you are using the handset, Press ¥. because you have forgotten the check the handset cord password. connections.
  • Page 67 You can’t turn off the After entering your Remote message waiting light access password you hear nothing Your message waiting light cannot Enter the last digit of your password be turned off using Option, “10 again. If you still hear nothing, hang Clear Msg.

  • Page 68: Warranty And Repairs

    They may damage the coating. General inquiries If you have read this guide and consulted the Troubleshooting section and still have questions, visit our web site http://www.aastra.com or call 1-800-574-1611. Venture 3-Line Telephone with Answering Device User Guide 67...
  • Page 69 Play/Action key This key (—) is Conference calling A three-way Flash This Venture feature works located in the center of the arrow call between you and callers on two like a break in the phone line keys on the right side of your Venture other lines.
  • Page 70 Phone list The name and Termination module An pressing the memory key twice. identification number of all phones in Aastra solution to problems that Memory keys can also be used to a Venture system are automatically sometimes occur when analog activate telephone company services stored in this list.
  • Page 71 Two jack examples • Running cable from the his appendix is intended for use connecting blocks to each The following two examples explain by installers or individuals with telephone (a home run how to connect three telephone system wiring experience. It provides configuration) is recommended.
  • Page 72 Line 1 on a separate jack and lines 2 and 3 on one jack connecting block Connect line 1 to the red and green pins of the first teledapt line 1 jack. line 2 Connect one end of a 6-wire cord to the first teledapt jack and line 3 the other end to port 1 on the...
  • Page 73 Lines 1 and 2 on one jack and line 3 on a separate jack connecting block Connect phone line 1 to the red and green pins of the first line 1 teledapt jack line 2 Connect phone line 2 to the black and yellow pins of the first line 3 teledapt jack.
  • Page 74 Connecting an ISDN line to a single Venture set to your computer Connect your line to your phone box. ISDN Analog Adapter From the phone box, connect your lines to the ISDN Adapter. Run a line jack to either Port 2 or Port 3 on the CAM.

  • Page 75: Canadian Regulatory Information

    Canadian regulatory indicates that either desk or wall to request the user to disconnect the mounting is approved. In some cases, equipment. information the company’s inside wiring Users should ensure for their own Industry Canada Notice associated with a single line protection that the electrical ground The Industry Canada label identifies individual service may be extended...
  • Page 76 This symbol on the product is also 100. Substitution of non approved used to identify the following equipment will void the Aastra This telephone has been tested and important information: warranty. found to comply with the limits for a...

  • Page 77: Radio/Tv Interference

    U.S. regulatory Note: FCC registration does not If your terminal causes interference, one of the following measures may constitute an expressed or implied information correct the problem: guarantee of performance. Radio/TV interference Reorient or relocate the receiving TV Your connection to the telephone line Terminals equipped with electronic or radio antenna, where this may be must comply with these FCC rules:...

  • Page 78: Ringer Equivalence Number

    Ringer Equivalence Number: Your telephone may not be The telephone company may make connected to a party line or coin changes in its facilities, equipment, The FCC Registration label (on telephone line. Connection to Party operations or procedures that could bottom of phone), includes a Ringer Line Service is subject to state tariffs.

  • Page 79: Important Safety Instructions

    1. Check with local authorities before been disconnected at the Do not use this product near making any test calls to emergency network interface. water, for example, near a bath numbers. tub, wash bowl, kitchen sink, or Use caution when installing or laundry tub, in a wet basement, 2.
  • Page 80 Never spill liquid of any kind on 12. Avoid using a telephone during 16. Save these instructions. the product. an electrical storm. There may The exclamation point within be a remote risk of electric shock 10. To reduce the risk of electric an equilateral triangle is from lightning.

  • Page 81: Warranty And Repair

    Repair to this equipment can only be company repair service listed in the If it is necessary to replace the made by Aastra Telecom Inc. and its front of your phone book. terminal, it may be replaced with a authorized agents, and by others who...
  • Page 82 necessary to repair or replace a indirectly arising from the State law provisions: This warranty defective or malfunctioning terminal customer’s use or inability to use this gives you specific legal rights and set under this warranty, the product, either separately or in you may have other rights which vary provisions of this warranty shall combination with other equipment.

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