Aastra dialog 4224 Operator User Manual
  1. Manuals
  2. Brands
  3. Aastra Manuals
  4. Telephone
  5. dialog 4224 Operator
  6. User manual
Aastra dialog 4224 Operator User Manual

Aastra dialog 4224 Operator User Manual

Businessphone communication platform
Hide thumbs
Table of Contents

Advertisement

Quick Links

Dialog 4224 Operator / Dialog 3214
Cover Page Graphic
Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:
•
Width: 15,4 cm (Important!)
•
Height: 11,2 cm (May be smaller)
•
Top: 5,3 cm (Important!)
•
Left: -0,3 cm (Important!)
This text should then be hidden.
BusinessPhone Communication Platform

User Guide

Advertisement

Table of Contents
loading

Related Manuals for Aastra dialog 4224 Operator

Summary of Contents for Aastra dialog 4224 Operator

  • Page 1: User Guide

    Dialog 4224 Operator / Dialog 3214 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 EN/LZTBS 170 340 R2A © Aastra Telecom Sweden AB 2008. All rights reserved. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 3: Table Of Contents

    Group Features ..........76 ISDN Facilities ..........81 Other Useful Features ........86 Write Text ............92 Accessories ........... 94 Useful Hints ..........100 Installation ............ 101 Glossary ............112 Index ............116 BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 4: Welcome

    Welcome Welcome Welcome to the User Guide for the Dialog 4224 Operator / Dialog 3214 in the BusinessPhone Communication Platform from Aastra. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform.

  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 6: Description

    Description Description Dialog 4224 Operator BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 7 Calls” on page 23 and “During Calls” on page 35. Notify To reserve an extension or external line when you receive busy extension or external line. See section “Outgoing Calls” on page 23. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 8 Note: Use only optional key panels of type DBY 419 01. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 9 Key for access to secondary key functions (These functions are stated on the second line of the corresponding key). Message To send and receive messages. See section “Messages” on page 62. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 10 Volume control Mute To switch the microphone on or off. See section “During Calls” on page 35. Loudspeaker on/off To switch the loudspeaker on or off. See section “During Calls” on page 35. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 11 DBY 409 02. Loudspeaker Handset with hearing aid function Please note: The handset may retain small metal objects in the earcap region. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 12 Phone keys Dialog 4224 / Dialog 3214 This table gives you an overview of the different key design of the Dialog 4224 Operator and the Dialog 3214. In this user guide you will only find illustrations of the Dialog 4224 keys.

  • Page 13: Lamp Indications

    Ö Ô Slowly flashing lamp The line (or function) is put on hold. Ö Ô Rapidly flashing lamp An incoming call or message waiting. Õ Ô Light with short breaks Ongoing call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 14: Display Info

    During an internal call the third line will show the extension number and traffic state. The fourth line displays the caller’s name. 12 May 10:35 +15°^|| C= 0 I= 0 || 1207 BUSY 0 || SMITH info BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 15 The fourth line displays the caller’s telephone number and call type. 12 May 10:35 +15°^|| C= 0 I= 0 > 701 SPEECH<|| >123456 NEW<|| directory redial BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 16 Speech connection. SPEECH Transferred call. Non assigned number. VACANT, NU Radio Paging waiting. WAIT Indicates outside temperature and tendency (up or down) if your +15°^ telephone system is equipped with optional temperature sensor. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 17 Verification tone (Verification that ordered function is accessed) Intrusion tone (Sent to all parties during Intrusion) - repeated after 15 s Conference tone (Sent to all participants in a Conference) BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 18 Internal ringing signal - repeated after 4 s External ringing signal Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 19: Attendance

    Note: This procedure can only be performed by the last ê active operator. Press to confirm. 12 May 10:35 +15°^|| OFFDUTY ACTIVATED C= 0 I= 0 || ANSW.ADDR: 1210 directory redial temp prog BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 20: Night Switch

    Night Press to activate (pre-programmed) Õ Ô The lamp lights. Night Switch active. Night Press again to deactivate (pre-programmed). The light extinguishes. Night Switch passive. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 21: Incoming Calls

    “ISDN Facilities” on page 81. A trunk line is the same as an external line. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 22: Answer Calls

    Note: For the Dialog 3214 this function requires the release number R5B or higher, see the underside of your telephone. È In idle mode: Press to mute the ringer for incoming calls. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 23: Outgoing Calls

    The status of the extension is displayed. Ô Thomas P Press a pre-programmed key. The status of the extension is displayed. è General handling: Speech Press to call an extension. è Clear Press to end a call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 24: Last External Number Redial

    See also section “Automatic Redial” on page 25. Press to redial the last dialled external number. The display will show the dialled number. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 25: Save External Number

    è Clear Press to finish the procedure. You are called back if the called number finishes the ongoing call or the next time the extension finishes a new call. The display shows: BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 26 Press to pause (pre-programmed). The requests are paused and the key lamps of the Automatic Õ Ô Redial keys are flashing slowly. Pause auto redial Press to resume Automatic Redial (pre-programmed). BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 27: Busy Extension

    Answer within eight seconds by pressing the Ö Ô Loop key, otherwise the call will be placed automatically. Loop 1 Press. The Loop key light extinguishes. è Speech Press to call the extension. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 28: Diverted Extension

    This is useful if you have to place an urgent call with or contact an extension that is diverted. You have called an extension with diversion: bypass Press (see display). è Speech Press to bypass the diversion and call the extension. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 29: Intrusion And Forced Release

    The extension accepts the call: Speech Press again. The person talking to the extension is disconnected. é Speech Press. Speech connection with the caller. Inform the caller. ê Press to place the call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 30 Speech connection with the caller. Inform the caller. ê Press to place the call. The call will be placed automatically when it becomes free. Note: If the Intrusion isn’t allowed, ask the caller to call back. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 31: Busy External Line

    è display. Speech Press to intrude. A warning tone is heard. Inform the external line of the new call. è Speech Press again. The person talking on the external line is disconnected. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 32: Abbreviated Numbers

    Note: Functions that you activate/deactivate via a dial code, e.g. *32* and #32# for reminder, can also be stored as Individual Abbreviated Numbers. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 33: Common Abbreviated Numbers

    Press to make a call or activate a dial code (pre- programmed). Dial-by-Name You can program and activate directory numbers (extensions and Ô Common Abbreviated Numbers) on the programmable keys. Head Office Press to make a call (pre-programmed). BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 34: Phone Book

    Note: How to write text is described in section “Write Text” on page 92. search Press (see display). If the proposal is correct, call the number (see display). If not, use to step through the directory. backward forward BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 35: During Calls

    Press to switch the loudspeaker on. You are now in the Group Listening mode. Replace the handset. é Handsfree conversation. Clear Press to end the call. From handsfree to handset You have an ongoing handsfree conversation. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 36 27. Option 1 Transfer right away: Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section “Useful Hints” on page 100. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 37 (if Camp-on is allowed). Callback You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 38 If you want to connect your Conference partners: extend Press to connect (see display). Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section “Useful Hints” on page 100. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 39: Individual Hold

    The key lamp shows steady light. The call is put on hold. You can Õ Ô answer new incoming calls. Monitor Press again. The monitor key light extinguishes. The call is retaken. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 40: Operator Hold

    Press (pre-programmed). The call is put on hold again. The next call on hold is shown. Repeat until the required call is shown. When all calls are retaken the key lamp extinguishes. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 41: Serial Calls

    Before the last call in the serial call: serial Press (see display). z ê Call the last extension and press to place the call. After the last conversation, the serial call is terminated. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 42: Call Ordering

    Press the digit(s) for external call access. External dial tone. Ô Line out Press a pre-programmed Line key. External dial tone. ê Press. The ordering extension receives the external line with dial tone. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 43: Call Ordering On Line

    Ask the called party to wait. é Speech Press. è Speech Call the extension that ordered the call and press. Announce the call when the extension is answered. ê Press to place the call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 44 Calls” on page 23. Ask the called party to wait. é Speech Press. The ordering extension is called. Announce the call when the extension is answered. ê Press to place the call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 45: Call Metering

    This is useful, when you want to check the accumulated cost of *45# your own counter. Dial. The system shows the accumulated cost since the last reset. è Clear Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 46: Read Out Cost Counter For Others

    Press to confirm the Password (see display). Select the type of meter you want to read out. 12 May 10:35 +15°^|| C= 0 I= 0 SELECT TYPE OF METER caller trunk return BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 47 This function is applicable when a printer is connected to the system. You also require a special authority level to initiate a printout. For a detailed description of the printout, see section “Printout” on page 49. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 48 12 May 10:35 +15°^|| C= 0 I= 0 COST 200: EUR next print reset return next Press to step through all the counters (see display). è Clear Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 49 Reason for print out : Read Division : Total system Group : Callers Directory number range : 4736 Currency : EUR Dir. No. Name Pulses Cost Cost/Pulse 4736 Mr.Plattner 38.00 0.50 Total 38.00 BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 50 Shows the accumulated cost for the desired extension/trunk line Cost: since the last reset. Shows the actual price per pulse. Cost/Pulse: Shows the accumulated pulses and cost of all the extensions/trunk Total: lines on the printout. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 51: Integrated System Check

    C= 0 I= 0 50.00 COSTS next cost/pulse reset return next Press to step through the faulty records (see display). cost/pulse Press to toggle between the indication in pulses or cost (see display). BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 52: Operator Supervised Call

    (depending on the configuration). Note the information. 12 May 10:35 +15°^|| C= 0 I= 0 || SMITH RECALL || DURATION 00.00.50 MET || PULSES If you want to register the cost information: BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 53 Press to disconnect the call. Option 2 Ô Registration on a specified Account Number: Account Press (pre-programmed). Dial the Account Number. Õ Ô Account Press again (pre-programmed). Continue setting up the external call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 54: Call Forwarding

    Change and activate Internal Diversion *21* To change and activate a programmed Internal Diversion. Dial. Dial the extension number and press. Enter the new diversion address. Press to activate the Individual Diversion. Verification tone. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 55 Note: Call the extension to check if the External Diversion has been set up correctly. This way you can make sure that the number has been programmed properly and that the calls will not be diverted to another person by mistake. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 56 Re-activate External Diversion *22* To activate a programmed External Diversion. Dial. Dial the extension number and press. è Clear Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 57: Absence Information

    +15°^|| OPERATOR C= 0 I= 0 ABSENCE INFORMATION FOR: leave chnge-no. chnge-no. Press (see display). The info lamp shows a steady light. This function may not be allowed, please ask your system administrator. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 58 Time of return hour (00-23) minute (00-59) Date of return month (01-12) day (01-31) Lunch back at, hour minute Meeting back at, hour minute Vacation back, month day Illness back, month day BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 59 Voice information You have selected the address. voice Press (see display). After a short tone the recording starts. 12 May 10:35 +15°^|| OPERATOR C= 0 I= 0 RECORDING record play-back pause activate BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 60: Change Information

    Press to finish the procedure. Change information Ô Info Press. chnge-no. Press (see display). The info lamp shows a steady light. This function may not be allowed, please ask your system administrator. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 61: Receive Information For Diverted Calls

    || BACK 17:30 > 207 SPEECH<|| >CHAMBERS DIV<|| directory bypass div-info é If there is Voice information, you will hear it. Speech Press. Inform the caller. You can place or disconnect the call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 62: Messages

    The new Password is saved. Message Press to finish the procedure. Continue with any of the Message functions. If you want to change your Password again, see section “Change Password” on page 73. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 63: Common Mailbox System

    Common Mailbox Press the Common Mailbox key (pre-programmed). è Speech Press to connect. During the procedure you will be asked for your extension number and your Password. See section “Security” on page 73. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 64 The time depends upon the category of the message. Ö Ô Please ask your system administrator regarding this. Message Press to view Mailbox. If the Mailbox contains heard messages only, the lamp shows steady light instead. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 65 Press to erase the message (see display). store Press to store the message (see display). Up to 20 messages can be stored. Callback messages cannot be Õ Ô stored. Message Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 66: Send Message

    (if this function is allowed). Please ask your system administrator Õ Ô if you require this function. Message Press to finish the procedure. The message is sent. The Message lamp extinguishes. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 67 Press to send a Text message (see display). Only available on display phones. See section “Write Text” on Õ Ô page 92. Message Press to finish the procedure. The message is sent. The Message lamp extinguishes. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 68: Repeat Message

    C= 0 I= 0 FROM NUMBER: TO NUMBER: send chnge-no. chnge-no. chnge-no. Press (see display). The second Function key from the left (F2). Enter the new extension number. Continue sending the message. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 69: Check Sent Messages

    Enter the receiving number that you want to check. All messages will be presented with senders name. You can check and erase the Õ Ô messages (see display). Message Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 70: Forward A Voice Message

    Dial the Mailbox number to which you want to forward the message. forward Press (see display). The message is forwarded. Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 71: Returned Messages

    Press (see display). Use the menu keys to check returned messages (see display). Õ Ô You can erase or re-send the message. Message Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 72: Dictaphone Function

    Press to pause the recording (see display). play-back Press to play-back (see display). record Press and speak to re-record (see display). activate Press to stop the recording and save the message (see display). BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 73: Security

    Dial your present Password. The Default Password is 0000. Press. Dial your new Password. Press. Verification tone. 12 May 10:35 +15°^|| C= 0 I= 0 #*72*----*1234# è Clear Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 74: Bypass Blocked Extension

    This makes it possible to make a call on another, blocked *72* extension, by using your Password. Dial. Dial your Password. Press. Dial your extension number. Press. Dial tone. You can make one call from the blocked extension. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 75 è Clear Press to finish the procedure. #72* Un-block extension Dial. Dial your Password. Press to re-open. Verification tone. Your extension is open for use. è Clear Press to finish the procedure. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 76: Group Features

    External Line Press a free Line key (pre-programmed). Dial the desired number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 77 A flashing lamp beside the key indicates an incoming call. Ô Call a group-member Michael Press to make a call (pre-programmed). Note: If the key is flashing, you will automatically pick-up your colleague’s ongoing call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 78: Loudspeaker Paging

    Bell. This will also happen if you dial the Common Bell pick-up code and there are no calls waiting at the Common Bell extension. Note: You can also program the Common Bell code on a Function key. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 79: Group Hunting

    *28* To log into one hunt group: Dial. Dial the hunt group code. Please ask your system administrator for the configured number. Press. *28* To log into all hunt groups: Dial. Press. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 80 12 May 10:35 +15°^|| C= 0 I= 0 LOGGED OUT FROM AT LEAST ONE PBX GROUP directory redial temp prog #28* To log out from all hunt groups: Dial. Press. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 81: Isdn Facilities

    When you answer an incoming external call on your phone (or from another phone), you will see the caller’s number on the display. Your public number will be sent to the caller. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 82 The public net cannot provide the calling number, in this case the normal number of the external line will be shown. 12 May 10:35 +15°^|| C= 0 I= 0 NEWCALL || EXTERNAL NEW || directory redial serial BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 83 When the connected party has activated Number Secrecy (number suppression), your display shows the following information. 12 May 10:35 +15°^|| C= 0 I= 0 ||> 738 SPEECH< ||>DISPLAY REST < save meter BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 84: Malicious Call Identification

    If you cannot identify the connected party, your display shows the following information. 12 May 10:35 +15°^|| C= 0 I= 0 > 701 SPEECH<|| >MCID REJECT NEW<|| directory save serial After 3 seconds the display will revert to the previous state. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 85: Number Secrecy

    Press a pre-programmed key to suppress your complete number to the public net. The lamp beside the key shows a steady light and the function remains activated until the key is pressed again. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 86: Other Useful Features

    Note: If you receive busy tone, your extension does not ì have the authority to set a reminder. In case of a typing error, press the Volume Down key to delete the latest entered digit. activate Press to activate (see display). BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 87: Background Music

    Press to activate the music (pre-programmed). The music automatically switches off when you make or receive À calls and switches on again when the call is finished. Press to cancel the music. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 88: Intercom Line

    A two-way direct call function between two extensions, for instance Ô in executive-secretary communication. Intercom Press (pre-programmed). Secretary è Speech Press to establish an Intercom call. è Clear Press to cancel the Intercom call. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 89 Note: If want to register the call on an Account Number, you should use the Account Number procedure before you enter the external number, see section “Account Number” on page 90. Dial the external number. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 90: Account Number

    Voice instructions lead the callers step by step to the desired destination. Dial the Automated Attendant directory number. Please ask your system administrator for the Automated Attendant directory number. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 91: Least Cost Routing

    Please ask your system administrator for the LCR code. Dial the digit(s) for external call access and the external number. Note: You can also program the LCR code on a function key. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 92: Write Text

    This sequence - numbers always followed by the Volume Up key - gives the word IN_ . Note: You can also write the following characters: ? -., !: /# * Press repeatedly. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 93 Write Text BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 94: Accessories

    Your telephone can be expanded with up to four key panels. Note: For the Dialog 4224 Operator, you need the optional key panel DBY 419 01. Dialog 3214 Operator’s Console...

  • Page 95: Option Unit

    The following devices can be installed via the Option unit: • Tape recorder • Extra bell or busy indication outside your door • Enhanced Headset functionality BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 96: Extra Handset

    Headset - Dialog 4224 Operator The following headset functions are available. Ì Activate/Deactivate the headset Press the Headset key to activate/deactivate. ê Answer calls Press to have speech connection with the caller. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 97 Headset with Group Listening Press to toggle between headset with or without Group Listening. À Headset to handsfree Press. Ì Press the Headset key. Ì Handsfree to headset Press the Headset key. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 98 Clear Press to terminate a Headset call. Make calls Dial the number. Clear Press to terminate the call. Headset to handset Lift the handset. Handset to headset Headset Press the Headset key. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 99 Accessories Headset with Group Listening Press to toggle between headset with or without Group Listening. Headset to handsfree Press. Headset Press the Headset key. Handsfree to headset Headset Press the Headset key. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 100: Useful Hints

    You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 101: Installation

    The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET. Change cables To remove a cable, use a screwdriver to unlock the stop. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 102: Install Stands And Adapt Telephone

    Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 103 Secure with screws and install stand. Note: All key panels must be of type DBY 419 01 (three or four key panels can only be used in newer versions of the exchange). BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 104 Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Enterprise Telephone Toolbox CD. For questions regarding the product, please contact your Aastra Certified Sales Partner. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 105 Install pullout leaf Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pullout leaf. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 106 Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure. Mount screws according to measures and attach the phone. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 107: Install Card

    Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 108: Dialog 3214 Operator

    The cable to the exchange has to be plugged in LINE. Change cables To remove a cable, push down the plug stop. Use a screwdriver to unlock the stop. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 109: Install Stand And Adjust Telephone

    Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Pull to increase angle Press to decrease angle Tiltable display Adjustable angle BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 110 DBY 409 02 optional key panel must be used for all key panels connected to your telephone. Whereby, a 24 V a.c. power cable must be attached to the first key panel connected to your telephone to provide power to all key panels. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 111 Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 112: Glossary

    An indication to a busy extension, to inform the for the call to your company. See section person that you want to speak to him/her. See “Other Useful Features” on page 86. section “Messages” on page 62. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 113 If an extension is busy, the operator can identify loudspeaker followed by a Voice message from the other conversation party. the sender. See section “Group Features” on page 76. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 114 Notification Allows the operator to notify a busy extension of a new call. The operator will be recalled when the extension becomes free. See section “Outgoing Calls” on page 23. BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 115 Trunk line The connection can be internal or external. See A trunk line is the same as an external line. Can section “During Calls” on page 35. be either digital or analog BusinessPhone – Dialog 4224 Operator / Dialog 3214...

  • Page 116: Index

    Operator supervised call 52 Conference 38 Printout 49 From handset to handsfree 35 Read out cost counter for others 46 From handsfree to handset 35 Read out your own cost counter 45 BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 117 Cleaning 111 Send Message 66 Key panel 110 Mute 36 Placing 111 Stand 109 Wall mounting handset hook 109 Number Identification 81 Installation Dialog 4224 101 Number Secrecy 85 Adapt 102 Cables 101 BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 118 Make external calls 24 Transfer 36 Make internal calls 23 Save external number 25 Supervise long distance calls 32 Useful Hints 100 Phone Book 34 Welcome 4 Printout 49 Write Text 92 BusinessPhone – Dialog 4224 Operator / Dialog 3214...
  • Page 119 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 120 Subject to alteration without prior notice. © Aastra Telecom Sweden AB 2008. For questions regarding the product, All rights reserved. please contact your Aastra Certified Sales Partner. EN/LZTBS 170 340 R2A Also visit us on www.aastra.com...

This manual is also suitable for:

Dialog 3214

Table of Contents