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Troubleshooting
If the server blade does not start:
1. Be sure that the server blade is fully seated in the enclosure.
2. Be sure that power is applied to the blade:
a. Check the status using the system power LED. For the location and
explanation of the system power LED, refer to the "Server Blade Front
Panel" section in Appendix E, "LEDs and Switches."
b. Check the server blade management modules and power management
modules for proper cabling and power configuration switch settings.
c. The server blade is configured to power up upon insertion. However, if you
changed that setting, be sure that the Power On/Standby button was pressed
firmly.
3. If the system does not complete POST or start loading an operating system:
a. Use the iLO remote console or the iLO system status page to identify POST
messages. Refer to the Compaq Integrated Lights-Out User Guide.
b. Refer to the section on loose connections in the Compaq Servers
Troubleshooting Guide.
4. Ensure the server blade is not rebooting repeatedly:
a. Be sure that the system is not rebooting due to a problem that initiates an
ASR-2 reboot.
ASR-2 is defaulted to restart the server blade automatically, loading the
operating system. If a critical error occurs, ASR-2 logs the error in the IML
and restarts the server blade.
For more information, refer to the Compaq Servers Troubleshooting Guide.
b. Use the iLO remote console to identify a possible thermal event.
5. Restart the server blade. If the server blade does not restart, proceed to the
"Server Blade Diagnostic Steps" section in this appendix.
D-2
Compaq ProLiant BL20p Server Blade Setup and Installation Guide
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