Appendix A: Troubleshooting - Cisco QuickVPN - PC Administration Manual

Troubleshooting
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
Cisco RVS4000 4-Port Gigabit Security Router with VPN Administration Guide
This appendix provides solutions to problems that may occur during the
installation and operation of the router. Read the descriptions below to help solve
your problems. If you can't find an answer here, check the Cisco website at
www.cisco.com.
I need to set a static IP address on a PC.
The router, by default, assigns an IP address range of 192. 1 68. 1 . 1 00 to
192. 1 68. 1 . 1 49 using the DHCP server on the router. To set a static IP address, you
can only use the ranges 192. 1 68. 1 .2 to 192. 1 68. 1 .99 and 192. 1 68. 1 . 1 50 to
192. 1 68. 1 .254. Each PC or network device that uses TCP/IP must have a unique
address to identify itself in a network. If the IP address is not unique to a network,
Windows will generate an IP conflict error message. You can assign a static IP
address to a PC by performing the following steps:
Windows 2000
Click Start, Settings, and Control Panel. Double-click Network and Dial-Up
Connections.
Right-click the Local Area Connection that is associated with the Ethernet
adapter you are using, and click Properties.
In the Components checked are used by this connection box, select Internet
Protocol (TCP/IP), and click Properties. Select Use the following IP address.
Enter a unique IP address that is not used by any other computer on the network
connected to the router. You can only use an IP address in the ranges 192. 1 68. 1 .2
to 192. 1 68. 1 .99 and 192. 1 68. 1 . 1 51 to 192. 1 68. 1 .254.
Enter the Subnet Mask, 255.255.255.0.
Enter the Default Gateway, 192.168.1.1 (Router's default IP address).
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