Network Controller Problems - HP ProLiant DL985 Troubleshooting Manual

You are unable to connect at 56 Kbps
Action:
Find out the maximum baud rate at which the ISP connects, and change the settings to reflect this.
1.
Reattempt to connect at a lower baud rate.
Be sure no line interference exists. Retry the connection by dialing the number several times. If
2.
conditions remain poor, contact the telephone company to have the line tested.

Network controller problems

Network controller is installed but not working
Action:
Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
1.
information, refer to the network controller documentation.
Be sure no loose connections (on page 19) exist.
2.
Be sure the network cable is working by replacing it with a known functional cable.
3.
Be sure a software problem has not caused the failure. Refer to the operating system documentation for
4.
guidelines on adding or replacing PCI Hot Plug devices, if applicable.
Be sure the server and operating system support the controller. Refer to the server and operating system
5.
documentation.
Be sure the controller is enabled in RBSU.
6.
Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
7.
Be sure the server ROM is up to date.
8.
Be sure the controller drivers are up to date.
9.
Be sure a valid IP address is assigned to the controller and that the configuration settings are correct.
10.
Run Insight Diagnostics
11.
indicated.
Network controller has stopped working
Action:
Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
1.
information, refer to the network controller documentation.
Be sure the correct network driver is installed for the controller and that the driver file is not corrupted.
2.
Reinstall the driver.
Be sure no loose connections (on page 19) exist.
3.
Be sure the network cable is working by replacing it with a known functional cable.
4.
Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
5.
Be sure the network controller is not damaged.
6.
Run Insight Diagnostics
7.
indicated.
("HP Insight Diagnostics" on page 76) and replace failed components as
("HP Insight Diagnostics" on page 76) and replace failed components as
Hardware problems 59