HP PROLIANT DL380 User Manual
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HP PROLIANT DL380 User Manual

Generation 3 server
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HP ProLiant DL380 Generation 3 Server

User Guide

July 2003 (Third Edition)
Part Number 303130-003

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Summary of Contents for HP PROLIANT DL380

  • Page 1: Hp Proliant Dl380 Generation 3 Server

    HP ProLiant DL380 Generation 3 Server User Guide July 2003 (Third Edition) Part Number 303130-003...
  • Page 2 The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Server Component Identification Server Features............................. 9 Front Panel Components........................10 Front Panel LEDs and Buttons......................11 Rear Panel Components ........................13 Rear Panel LEDs and Buttons......................15 System Board Components ........................ 17 System Maintenance Switch....................18 NMI Switch ..........................18 Chassis ID Switch........................
  • Page 4 HP ProLiant DL380 Generation 3 Server User Guide Server Setup Optional Installation Services ......................45 Rack Planning Resources........................46 Optimum Environment ........................47 Space and Airflow Requirements ................... 47 Temperature Requirements..................... 48 Power Requirements....................... 49 Electrical Grounding Requirements..................50 Rack Warnings........................... 50 Identifying the Contents of the Server Shipping Carton ..............
  • Page 5 Contents Integrated Simplex SCSI Cabling..................100 Integrated Duplex SCSI Cabling ..................101 PCI Simplex SCSI Cabling....................101 PCI Duplex SCSI Cabling ....................102 Installing the SCSI Terminator Board .................. 103 Removing the SCSI Terminator Board................. 104 CD-ROM Drive Cabling........................105 Diskette Drive Cabling........................
  • Page 6 HP ProLiant DL380 Generation 3 Server User Guide Diagnostic Steps..........................132 Is the System Power LED Amber? ..................134 Is the System Power LED Green? ..................135 Is the External Health LED Green? ..................135 Is the Internal Health LED Green? ..................136 Is the Monitor Displaying Information? ................

  • Page 7: Contents

    Contents Technical Support Related Documents .......................... 155 HP Contact Information ........................155 Before You Contact HP ........................155 Acronyms and Abbreviations Index...

  • Page 9: Server Component Identification

    Battery-Backed Write Cache Enabler LEDs ................34 Battery-Backed Write Cache Enabler LED Statuses.............. 35 Server Features The HP ProLiant DL380 Generation 3 server combines the latest Intel Xeon processors with Hyper-Threading technology, PCI-X expansion slots, PCI Hot Plug, Integrated Lights-Out (iLO), Online Spare Memory support, embedded...

  • Page 10: Front Panel Components

    HP ProLiant DL380 Generation 3 Server User Guide For more information on the server, refer to the Documentation CD or the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/servers/proliantdl380/). Front Panel Components Item Description Hard drive bays Bay for tape drive or hard drive and tape drive blank...

  • Page 11: Front Panel Leds And Buttons

    Server Component Identification Front Panel LEDs and Buttons...
  • Page 12 HP ProLiant DL380 Generation 3 Server User Guide Item Description Status Internal health LED Green = Normal Amber = System degraded. Refer to system board LEDs to identify component in degraded state. Red = System critical. Refer to system board LEDs to identify component in critical state.

  • Page 13: Rear Panel Components

    Server Component Identification Rear Panel Components...
  • Page 14 HP ProLiant DL380 Generation 3 Server User Guide Item Description Connector Color Hot-plug PCI-X expansion slot 3 (bus 6) 64-bit/100-MHz 3.3V Hot-plug PCI-X expansion slot 2 (bus 6) 64-bit/100-MHz 3.3V Non-hot-plug PCI-X expansion slot 1 (bus 3) 64-bit/133-MHz 3.3V Serial connector...

  • Page 15: Rear Panel Leds And Buttons

    Server Component Identification Rear Panel LEDs and Buttons...
  • Page 16 HP ProLiant DL380 Generation 3 Server User Guide Item Description LED Color Status PCI Hot Plug fault LED Amber On = Expansion board failed (slot 3) Off = Normal PCI Hot Plug power LED Green On = Power is applied to the slot...

  • Page 17: System Board Components

    Server Component Identification System Board Components Item Description Item Description Smart Array 5i Plus Diskette drive system Memory Module connector PPM 2 slot DIMM slots (1-6) PCI riser cage connector Power supply signal connector Chassis ID switch Fan 6 connector System maintenance System power connector switch...

  • Page 18: System Maintenance Switch

    HP ProLiant DL380 Generation 3 Server User Guide System Maintenance Switch Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Off = Booting from diskette is controlled by RBSU.

  • Page 19: Chassis Id Switch

    Server Component Identification Systems running Microsoft Windows operating systems experience a blue screen trap when the operating system crashes. When this happens, Microsoft recommends that system administrators perform an NMI event by pressing a dump switch. The NMI event enables a hung system to become responsive again. Chassis ID Switch The chassis ID switch on the system board is reserved for use by authorized technicians only.

  • Page 20: System Board Leds

    HP ProLiant DL380 Generation 3 Server User Guide Item Description DIMM slot 1A DIMM slot 2A DIMM slot 3B DIMM slot 4B DIMM slot 5C DIMM slot 6C System Board LEDs...
  • Page 21 Amber = Memory failed Off = Normal PPM 1 failure Amber = PPM failed Off = Normal iLO diagnostic LEDs Refer to the HP Integrated Lights-Out User Guide on the Documentation CD. Processor 1 failure Amber = Processor failed Off = Normal...

  • Page 22: System Leds And Internal Health Led Combinations

    HP ProLiant DL380 Generation 3 Server User Guide Item LED Description Status Processor 2 failure Amber = Processor failed Off = Normal System LEDs and Internal Health LED Combinations When the internal health LED on the front panel illuminates either amber or red, the server is experiencing a health event.
  • Page 23 Server Component Identification System LED and Internal Health Status Color LED Color Processor failure, One or more of the following conditions may exist: socket X (Amber) • Processor in socket X has failed. • Processor in socket X failed over to the offline spare. •...

  • Page 24: Scsi Backplane Components

    HP ProLiant DL380 Generation 3 Server User Guide System LED and Internal Health Status Color LED Color Fan (Amber) Amber Redundant fan has failed. The minimum fan requirements are not being met. One or more fans have failed or are missing.

  • Page 25: Scsi Backplane Leds

    Server Component Identification Item Description SCSI connector (port 2) CD-ROM drive connector SCSI connector (port 1) Diskette drive connector Power connector CD-ROM drive system connector SCSI connector (used with a jumper or terminator board) Diskette drive system connector SCSI Backplane LEDs...

  • Page 26: Hot-Plug Scsi Hard Drive Leds

    HP ProLiant DL380 Generation 3 Server User Guide Item LED Description Status SCSI configuration On = Simplex Off = Duplex SCSI configuration error On = SCSI cabling or terminator configuration is incorrect Off = SCSI cabling or terminator configuration is correct...
  • Page 27 Server Component Identification Item LED Description Status Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity Online status On = Drive is part of an array and is currently working.

  • Page 28: Hot-Plug Scsi Hard Drive Led Combinations

    HP ProLiant DL380 Generation 3 Server User Guide Hot-Plug SCSI Hard Drive LED Combinations Activity Online Fault Interpretation LED (1) LED (2) LED (3) On, off, On or off Flashing A predictive failure alert has been received for this drive.

  • Page 29: Internal Pci Hot Plug Leds And Button

    Server Component Identification Internal PCI Hot Plug LEDs and Button Item Description Status Fault LED On = Expansion board failed. (Amber) Off = Normal Power LED On = Power is applied to the slot. (Green) Flashing = Power is cycling. Off = Power is not applied to the slot.

  • Page 30: Pci Hot Plug Led Status Combinations

    HP ProLiant DL380 Generation 3 Server User Guide PCI Hot Plug LED Status Combinations Power LED Fault LED OK to Slot Status (Green) (Amber) open? The power to the slot is on and the slot is functioning normally. Do NOT open the slot release lever.

  • Page 31: Pci Riser Cage Led

    Server Component Identification PCI Riser Cage LED CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Status On = AC power connected Off = AC power disconnected Remote Management Connector The 30-pin remote management connector, located on the PCI riser cage, is used...

  • Page 32: Identifying Hot-Plug Fans

    HP ProLiant DL380 Generation 3 Server User Guide Identifying Hot-Plug Fans...

  • Page 33: Hot-Plug Fan Led

    Server Component Identification Item Description Zone Configuration Fan 1 Processor Redundant Fan 2 Processor Primary Fan 3 Redundant Fan 4 I/O and processor Primary (shared) Fan 5 Processor Primary Fan 6 Processor Primary Fan 7 Power supply and Primary (shared) processor Fan 8 Power supply...

  • Page 34: Power Converter Module Led

    HP ProLiant DL380 Generation 3 Server User Guide Power Converter Module LED Status Amber = Failed Off = Operating normally Battery-Backed Write Cache Enabler LEDs...

  • Page 35: Battery-Backed Write Cache Enabler Led Statuses

    Server Component Identification Item LED Color Amber Green For LED status information, refer to "Battery-Backed Write Cache Enabler LED Statuses (on page 35)." Battery-Backed Write Cache Enabler LED Statuses Server Status LED Status Battery Module Status Server is on and has normal run Green = On Fast charging time...

  • Page 37: Server Operations

    Server Operations In This Section Powering Up the Server......................37 Powering Down the Server..................... 37 Extending the Server from the Rack..................38 Removing the Access Panel ....................40 Installing the Access Panel ..................... 40 Removing the PCI Riser Cage....................40 Installing the PCI Riser Cage ....................

  • Page 38: Extending The Server From The Rack

    HP ProLiant DL380 Generation 3 Server User Guide 4. Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber. 5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button.
  • Page 39 Server Operations WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 40: Removing The Access Panel

    HP ProLiant DL380 Generation 3 Server User Guide Removing the Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods without the access panel.
  • Page 41 Server Operations 4. Disconnect any internal or external cables connected to any existing expansion boards. 5. Lift the PCI riser cage thumbscrews (1) and turn them counter-clockwise (2). 6. Remove the PCI riser cage (3).

  • Page 42: Installing The Pci Riser Cage

    HP ProLiant DL380 Generation 3 Server User Guide Installing the PCI Riser Cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.
  • Page 43 Server Operations c. Turn the thumbscrews counterclockwise to lower thumbscrew knobs (3).

  • Page 45: Server Setup

    Registering the Server ......................63 Optional Installation Services You may choose to have HP install the system. The installation service can be purchased as a Care Pack packaged service or as a customized service agreement to meet your specific requirements. Some of the Care Pack services are as follows: •...

  • Page 46: Rack Planning Resources

    HP ProLiant DL380 Generation 3 Server User Guide For a list of operating systems, supported by the server, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf). Rack Planning Resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks.

  • Page 47: Optimum Environment

    Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 48: Temperature Requirements

    HP ProLiant DL380 Generation 3 Server User Guide CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling.

  • Page 49: Power Requirements

    Server Setup Power Requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).

  • Page 50: Electrical Grounding Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a power distribution unit (PDU) that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.

  • Page 51: Identifying The Contents Of The Server Shipping Carton

    Server Setup WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.

  • Page 52: Installing Hardware Options

    HP ProLiant DL380 Generation 3 Server User Guide • Options to be installed Item Description Server rails Left and right standard rack rail assemblies Cable management arm Rack template Installing Hardware Options Install any hardware options before initializing the server. For options installation information, refer to the option documentation.
  • Page 53 If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets. After installing the brackets, follow the steps in this section.
  • Page 54 HP ProLiant DL380 Generation 3 Server User Guide NOTE: Rack components are removed for clarity. 2. Secure each server rail to the server. 3. Secure the left and right standard rack rails to the appropriate side of the rack. 4. Extend the slides from the standard rack rails, and then slide the server rails...
  • Page 55 Server Setup WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before sliding the server rails into the rack rails. CAUTION: Be sure to keep the server parallel to the floor when sliding the server rails into the rack rails.
  • Page 56 HP ProLiant DL380 Generation 3 Server User Guide WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 6. Secure the server to the rack.
  • Page 57 Server Setup 7. Secure the cable management arm bracket to the server. NOTE: Cable management arm is removed for clarity. 8. Secure the cable management bracket to the rail. 9. Connect peripheral devices to the server.
  • Page 58 RILOE II board. The standard video connector on the server rear panel is not used when the RILOE II board is installed. For more information, refer to the HP Remote Insight Lights-Out Edition II User Guide on the Documentation CD.
  • Page 59 Server Setup Item Description Connector Color Hot-plug PCI-X expansion slot 3 (bus 6) 64-bit/100-MHz 3.3V Hot-plug PCI-X expansion slot 2 (bus 6) 64-bit/100-MHz 3.3V Non-hot-plug PCI-X expansion slot 1 (bus 3) 64-bit/133-MHz 3.3V Serial connector Teal iLO connector Mouse connector Green Power cord connector Keyboard connector...
  • Page 60 HP ProLiant DL380 Generation 3 Server User Guide a. Secure the power cord anchor to the server, and then insert the tie wrap into the groove on the power cord anchor. NOTE: Peripheral device cables are removed for clarity. b. Place the power cord across the tie wrap at the following locations: 21.59 cm (8.5 inches) from the end of the redundant power supply cord...
  • Page 61 Server Setup NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply. c. Secure the tie wrap around the power cord to prevent accidental disengagement.

  • Page 62: Powering Up And Configuring The Server

    RBSU. The system is set up by default for the English language and a Microsoft Windows 2000 installation. For more information on the automatic configuration, refer to the HP ROM- Based Setup Utility User Guide located on the Documentation CD.

  • Page 63: Installing The Operating System

    Installing the Operating System To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf). Two methods are available to install an operating system on the server: •...

  • Page 65: Hardware Options Installation

    Hardware Options Installation In This Section Introduction ..........................65 Processor Option ........................65 Memory Options........................69 Hot-Plug SCSI Hard Drive Options ..................72 Hot-Plug Tape Drive Option ....................75 Battery-Backed Write Cache Enabler Option................. 77 Redundant Hot-Plug Fans....................... 79 Redundant Hot-Plug AC Power Supply Option ..............84 DC Power Supply Option .......................
  • Page 66 HP ProLiant DL380 Generation 3 Server User Guide The server uses PPMs as DC-to-DC converters to provide the proper power to each processor. Each PPM must be installed in the slot adjacent to its processor. CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink.
  • Page 67 Hardware Options Installation 5. Release the processor locking lever. CAUTION: Failure to open the processor locking lever completely prevents the processor from seating during installation, leading to hardware damage. 6. Install the processor.
  • Page 68 HP ProLiant DL380 Generation 3 Server User Guide CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever. IMPORTANT: Processor 2 is oriented 180 degrees from processor 1. 7. Close the processor retaining bracket.

  • Page 69: Memory Options

    Hardware Options Installation 9. Install the PPM. NOTE: The appearance of compatible PPMs may vary. 10. Install the access panel ("Installing the Access Panel" on page 40). Memory Options You can expand server memory by installing PC2100 Registered DDR SDRAM DIMMs.

  • Page 70: Online Spare Memory Configuration

    HP ProLiant DL380 Generation 3 Server User Guide − 2.4-GHz and 2.8 GHz models— up to 4 GB active memory and 2 GB online spare memory − 3.06-GHz or greater models—up to 8 GB of active memory and 4 GB of online spare memory Refer to "DIMM Slots (on page 19)"...

  • Page 71: Installing Dimms

    Hardware Options Installation • Install only PC2100 Registered DDR SDRAM DIMMs, 2.5 volts, 72 bits wide, and ECC. • Install DIMMs with the same speed. • Install DIMMs into both slots within a single bank. Install DIMMs in order. • Upgrade memory by installing DIMM pairs into banks in sequential bank order, starting with bank B.

  • Page 72: Hot-Plug Scsi Hard Drive Options

    HP ProLiant DL380 Generation 3 Server User Guide 7. If you are installing DIMMs in an online spare configuration, use RBSU to configure this feature ("Configuring Online Spare Memory" on page 118). Hot-Plug SCSI Hard Drive Options When adding SCSI hard drives to the server, observe the following general guidelines: •...

  • Page 73: Removing A Hard Drive Blank

    Hardware Options Installation The SCSI IDs for both simplex and duplex configurations are illustrated. Always populate hard drive bays starting with the lowest SCSI ID. Removing a Hard Drive Blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 74: Removing A Hot-Plug Scsi Hard Drive

    HP ProLiant DL380 Generation 3 Server User Guide Removing a Hot-Plug SCSI Hard Drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-Plug SCSI Hard Drive LEDs"...

  • Page 75: Hot-Plug Tape Drive Option

    Hardware Options Installation 2. Install the hard drive. 3. Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-Plug SCSI Hard Drive LEDs" on page 26). 4. Resume normal server operations. Hot-Plug Tape Drive Option 1. Remove the existing hard drive blank or hard drive from the upper-left drive bay ("Removing a Hard Drive Blank"...
  • Page 76 HP ProLiant DL380 Generation 3 Server User Guide 2. Remove the tape drive blank. 3. Install the tape drive.

  • Page 77: Battery-Backed Write Cache Enabler Option

    Hardware Options Installation Battery-Backed Write Cache Enabler Option The Battery-Backed Write Cache Enabler, also known as the battery module, provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours. The NiMH batteries in the battery module are continuously recharged through a trickle-charging process whenever the system power is on.
  • Page 78 HP ProLiant DL380 Generation 3 Server User Guide 3. Remove the access panel ("Removing the Access Panel" on page 40). 4. Remove the battery module bracket from the server. 5. Install the battery module into the bracket.

  • Page 79: Redundant Hot-Plug Fans

    Hardware Options Installation 6. Connect the cable and install the battery module assembly into the server. 7. Install the access panel ("Installing the Access Panel" on page 40). 8. Power up the server ("Powering Up the Server" on page 37). Refer to the option documentation for more information.
  • Page 80 HP ProLiant DL380 Generation 3 Server User Guide − The BIOS suspends the server for 5 minutes if it detects a cautionary temperature level. If the cautionary temperature level is still detected after 5 minutes, the BIOS performs an orderly shutdown and then restarts.

  • Page 81: Installation Requirements

    Hardware Options Installation Installation Requirements WARNING: To reduce the risk of electric shock, personal injury, and damage to the equipment: • Do not attempt to service any parts of the equipment other than those specified in the following procedure. Any other activities may require that you shut down the server and remove the power cord.

  • Page 82: Installing Redundant Hot-Plug Fans

    HP ProLiant DL380 Generation 3 Server User Guide Item Description Zone Configuration Fan 1 Processor Redundant Fan 2 Processor Primary Fan 3 Redundant Fan 4 I/O and processor Primary (shared) Fan 5 Processor Primary Fan 6 Processor Primary Fan 7...
  • Page 83 Hardware Options Installation WARNING: The potential for personal injury exists if a hot surface is contacted. Use caution while performing hot-plug procedures. 3. Install the fan. 4. Be sure that the fan LED is green ("Hot-Plug Fan LED" on page 33). 5.

  • Page 84: Redundant Hot-Plug Ac Power Supply Option

    HP ProLiant DL380 Generation 3 Server User Guide Redundant Hot-Plug AC Power Supply Option CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Unlock the hinge on the cable management arm and swing the arm away from the server.
  • Page 85 Hardware Options Installation WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. 3. Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed.
  • Page 86 HP ProLiant DL380 Generation 3 Server User Guide 5. Connect the power cord to the power supply. 6. Route the power cord through the cable management arm or power cord anchor. NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply.

  • Page 87: Dc Power Supply Option

    • This power supply is intended only for installation in HP servers located in a restricted access location. • This power supply is not intended for direct connection to the DC supply branch circuit.
  • Page 88 HP ProLiant DL380 Generation 3 Server User Guide 1. Unlock the hinge on the cable management arm and swing the arm away from the server. 2. Identify the power supply configuration: − If AC power supplies are installed, power down the server, disconnect power cables from the back of the server, and continue with the next step.
  • Page 89 Hardware Options Installation b. Route the power cord through the cable management arm, or power cord anchor, to a PDU or other suitable DC power source. Do not plug the DC power cord into the power source. NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply.
  • Page 90 HP ProLiant DL380 Generation 3 Server User Guide Item Description -48 V DC cable from facility power source -48 V return cable from facility power source Blue cable from power supply Black cable from power supply Green/yellow cable from power supply connecting to rack chassis terminal block 6.

  • Page 91: Expansion Board Options

    Hardware Options Installation 8. Slide the power supply into the power supply bay. 9. Connect the DC power cord to the power supply. 10. Lock the cable management arm into the operating position. 11. Power up the server if it was previously powered down ("Powering Up the Server"...

  • Page 92: Removing Expansion Slot Covers 2 And 3

    HP ProLiant DL380 Generation 3 Server User Guide 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 38). 3. Remove the access panel ("Removing the Access Panel" on page 40). 4. Remove the PCI riser cage ("Removing the PCI Riser Cage" on page 40).
  • Page 93 Hardware Options Installation 3. Open the PCI riser cage door. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. 4. Remove the expansion slot cover. To replace the component, reverse the removal procedure.

  • Page 94: Installing A Non-Hot-Plug Expansion Board

    HP ProLiant DL380 Generation 3 Server User Guide Installing a Non-Hot-Plug Expansion Board 1. Power down the server ("Powering Down the Server" on page 37). 2. Extend the server from the rack, if applicable ("Extending the Server from the Rack" on page 38).

  • Page 95: Installing Pci Hot Plug Expansion Boards

    Hardware Options Installation 7. Install the expansion board. 8. Lock the PCI retaining clip. 9. Install the PCI riser cage ("Installing the PCI Riser Cage" on page 42). 10. Connect any required internal or external cables to the expansion board. Refer to the documentation that ships with the expansion board.
  • Page 96 HP ProLiant DL380 Generation 3 Server User Guide To install a hot-plug expansion board: 1. Extend the server from the rack, if applicable ("Extending the Server from the Rack" on page 38). 2. Remove the access panel ("Removing the Access Panel" on page 40).
  • Page 97 Hardware Options Installation 6. Unlock the PCI retaining clip. 7. Install the expansion board. 8. Lock the PCI retaining clip. 9. Connect any required internal or external cables to the expansion board. Refer to the documentation that ships with the expansion board. 10.
  • Page 98 HP ProLiant DL380 Generation 3 Server User Guide 12. Close the PCI riser cage door. 13. Install the access panel ("Installing the Access Panel" on page 40).

  • Page 99: Server Cabling

    This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). Hot-Plug SCSI Hard Drive Cabling IMPORTANT: If a simplex or duplex cabling configuration is not cabled correctly, the SCSI configuration error LED will illuminate.

  • Page 100: Integrated Simplex Scsi Cabling

    HP ProLiant DL380 Generation 3 Server User Guide • PCI simplex • PCI duplex Integrated Simplex SCSI Cabling In the integrated simplex cabling configuration, the embedded Smart Array 5i Plus Controller controls up to six hard drives through one SCSI bus. The server ships standard with this configuration.

  • Page 101: Integrated Duplex Scsi Cabling

    Server Cabling Integrated Duplex SCSI Cabling In the integrated duplex cabling configuration, the embedded Smart Array 5i Plus Controller controls up to six hard drives through two SCSI buses: one bus with up to two drives and the other bus with up to four drives. NOTE: The server ships with the required cables and terminator board.

  • Page 102: Pci Duplex Scsi Cabling

    HP ProLiant DL380 Generation 3 Server User Guide NOTE: The server ships with the required cables. Item Component description SCSI IDs managed Long SCSI cable 0, 1, 2, 3, 4, 5 Short SCSI cable used to jumper the two SCSI buses...

  • Page 103: Installing The Scsi Terminator Board

    Server Cabling NOTE: The server ships with the required cables and terminator board. Item Component description SCSI IDs managed Short SCSI cable 0, 1 Long SCSI cable 2, 3, 4, 5 Terminator board Refer to "Installing the SCSI Terminator Board (on page 103)" for SCSI terminator board installation procedures.

  • Page 104: Removing The Scsi Terminator Board

    HP ProLiant DL380 Generation 3 Server User Guide IMPORTANT: For this procedure, you do not need to remove the hot- plug fans from the front fan bracket. When reinstalling the front fan bracket, press the top of each fan to be sure it seats securely.

  • Page 105: Cd-Rom Drive Cabling

    Server Cabling IMPORTANT: For this procedure, you do not need to remove the hot- plug fans from the front fan bracket. When reinstalling the front fan bracket, press the top of each fan to be sure it seats securely. NOTE: For more information on preparing the server for installation or removal procedures, refer to the Documentation CD.

  • Page 106: Diskette Drive Cabling

    HP ProLiant DL380 Generation 3 Server User Guide Item Cable Description CD-ROM drive cable CD-ROM drive system cable Diskette Drive Cabling Item Cable Description Diskette drive cable Diskette drive system cable Power Button/LED Cabling The power button/LED cable connects the power button/LED board to the SCSI...

  • Page 107: Pci Hot Plug Backplane Cabling

    Server Cabling PCI Hot Plug Backplane Cabling The server contains a PCI Hot Plug backplane that is part of the PCI riser cage. The PCI Hot Plug backplane provides hot-plug capability to two expansion slots. A ribbon cable connects the PCI Hot Plug backplane to the riser board.

  • Page 108: Riloe Ii Cabling

    HP ProLiant DL380 Generation 3 Server User Guide RILOE II Cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD.

  • Page 109: External Storage Cabling

    Server Cabling Item Description System power cable Power supply signal cable SCSI power cable External Storage Cabling The external VHDCI SCSI connector (port 1) can only be used in the following SCSI configurations: • Integrated simplex • PCI simplex • PCI duplex After cabling external storage options, use the following software utilities: •...
  • Page 110 HP ProLiant DL380 Generation 3 Server User Guide For more information, refer to the Smart Array 5i Plus Controller and Battery-Backed Write Cache Enabler User Guide on the Documentation CD. For more information on external cabling, refer to the HP website (http://www.hp.com/products/servers/platforms).

  • Page 111: Server Configuration And Utilities

    Selecting the operating system • Selecting the primary boot controller • Configuring online spare memory For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the white paper on the HP website (ftp://ftp.compaq.com/pub/products/servers/management/rbsu-whitepaper.pdf).

  • Page 112: Using Rbsu

    HP ProLiant DL380 Generation 3 Server User Guide Using RBSU The first time you power up the server, the system prompts you to enter RBSU, select an operating system, and select a language. Default configuration settings are made at this time and can be changed later. Most of the features in RBSU are not required to set up the server.
  • Page 113 Server Configuration and Utilities NOTE: You can enable PXE support for only one NIC at a time. • Diskette Write Control sets the write controls for the diskette drive. By default, this setting is Read and Write. • Diskette Boot Control enables the diskette drive to be used as a boot device. By default, this setting is Enabled.
  • Page 114 HP ProLiant DL380 Generation 3 Server User Guide • ASR Timeout sets a timeout limit for resetting a server that is not responding. The default timeout limit is 10 minutes. • Thermal Shutdown determines when the server automatically powers down due to dangerous temperatures.
  • Page 115 Server Configuration and Utilities • Set Service Contact Text defines reference information for the service contact of the server. Advanced Options Menu The Advanced Options menu enables you to configure advanced options of the system. The following selections are available on this menu: •...

  • Page 116: Auto-Configuration Process

    HP ProLiant DL380 Generation 3 Server User Guide • Custom POST Message allows you to input a message that can be viewed during POST. • Processor Hyper-Threading allows Intel Hyper-Threading technology to be enabled or disabled. Processor Hyper-Threading delivers two logical processors that can execute multiple tasks simultaneously using shared hardware resources of a single processor.

  • Page 117: Boot Options

    F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information, refer to the HP ROM-Based Setup Utility Guide on the Documentation CD or the white paper on the HP website (ftp://ftp.compaq.com/pub/products/servers/management/rbsu-whitepaper.pdf).

  • Page 118: Configuring Online Spare Memory

    6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on online spare memory, refer to the white paper on the HP website (http://www.compaq.com/support/techpubs/whitepapers/tm010301wp.html).

  • Page 119: Redundant Rom Support

    Server Configuration and Utilities 7. Press the Escape key to exit RBSU. 8. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Redundant ROM Support The server enables you to upgrade or configure the ROM safely with redundant ROM support.

  • Page 120: Rompaq Utility

    The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions. This procedure is the same for both system and option ROMPaq utilities. For more information about the ROMPaq utility, refer to the HP website (http://www.hp.com/servers/manage).

  • Page 121: System Online Rom Flash Component Utility

    • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, refer to the HP website (http://www.compaq.com/support/files/server/us/webdoc/rom/RemoteROMUser- 001.pdf). USB Support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers.

  • Page 122: Smartstart Software

    Diagnostics • • Environments which do not support USB natively For more information on ProLiant USB support, refer to the HP website (http://www.compaq.com/products/servers/platforms/usb-support.html). SmartStart Software SmartStart software is a CD-based, single-server method for installing system software, thereby achieving a well-integrated server and ensuring maximum dependability and supportability.

  • Page 123: Smartstart Scripting Toolkit

    • Browse the SmartStart CD and select software for creating diskettes. The SmartStart autorun menu mimics the support software download pages from the HP website (http://www.hp.com), and enables access to the following software, depending on the ProLiant server supported: •...

  • Page 124: Enterprise Diagnostics Lx32 Utility

    SmartStart CD to install an operating system, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded from the HP website (http://www.hp.com/support). For more information on drivers, refer to the Servers Troubleshooting Guide on the Documentation CD.

  • Page 125: Management Agents

    For more information about array controller configuration, refer to the Smart Array 5i Plus Controller and Battery-Backed Write Cache Enabler User Guide, or the HP ROM-Based Setup Utility User Guide on the Documentation CD. Management Agents The server is equipped with the latest Management Agents, allowing easy manageability of the server through Insight Manager 7 software, and third-party SNMP management platforms.

  • Page 126: Automatic Server Recovery-2

    HP ProLiant DL380 Generation 3 Server User Guide Automatic Server Recovery-2 ASR-2 is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (abnormal end), or panic. A system fail-safe timer, the ASR-2 timer, starts when the System Management driver, also known as the Health Driver, is loaded.
  • Page 127 For Windows: Event Viewer or IML Viewer − For Linux: IML Viewer Application • From within Enterprise Diagnostics LX32 Utility For more information, refer to the HP Servers Troubleshooting Guide on the Documentation CD, or the Management CD in the ProLiant Essentials Foundation Pack.

  • Page 129: Server Specific Troubleshooting

    Server Specific Troubleshooting In This Section Minimum Hardware Configuration ..................129 Server Error Messages......................130 When the Server Does Not Start................... 130 Diagnostic Steps ........................132 Problems After Initial Boot ....................137 ROMPaq Disaster Recovery....................139 Other Information Resources....................140 Minimum Hardware Configuration Be sure that the server meets the requirements for a minimum hardware configuration.

  • Page 130: Server Error Messages

    HP ProLiant DL380 Generation 3 Server User Guide Server Error Messages The following POST error messages are new to some ProLiant servers. For a complete listing of error messages, refer to the Servers Troubleshooting Guide on the Documentation CD. Error Code...
  • Page 131 Server Specific Troubleshooting 1. Be sure that the server and monitor are plugged into a working outlet. 2. Be sure that the power source is working properly: − Check the status using the system power LED on the front panel. −...

  • Page 132: Diagnostic Steps

    HP ProLiant DL380 Generation 3 Server User Guide − Memory test − ROM information − Copyright information − Processor initialization − Array controller initialization − SCSI devices − PXE initialization The operating system loads to complete the boot process. If the server completes POST and attempts to load the operating system, refer to "Problems After Initial Boot (on page 137)."...
  • Page 133 Server Specific Troubleshooting Question Action Question 1: Is the system power If yes, press the Power On/Standby LED amber? button and then continue to question 2. If no, refer to "Is the System Power LED Amber? (on page 134)." Question 2: Is the system power If yes, continue to question 3.

  • Page 134: Is The System Power Led Amber

    HP ProLiant DL380 Generation 3 Server User Guide Is the System Power LED Amber? Answer Possible Reasons Possible Solutions The server is not connected to AC Be sure that the power cord is connected to the power or no AC power is available.

  • Page 135: Is The System Power Led Green

    Server Specific Troubleshooting Is the System Power LED Green? Answer Possible Reasons Possible Solutions Power On/Standby button has not been Firmly press the Power On/Standby button. pressed firmly. Be sure that the power supply is undamaged The power supply may not be inserted and is fully seated.

  • Page 136: Is The Internal Health Led Green

    HP ProLiant DL380 Generation 3 Server User Guide Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it is A processor or DIMM is in pre-failure Use amber failure LEDs to identify: amber condition. • Missing components One memory bank is valid, but another bank •...

  • Page 137: Is The Monitor Displaying Information

    Server Specific Troubleshooting Is the Monitor Displaying Information? Answer Possible Reasons Possible Solutions The monitor may not have power. Be sure that the monitor power cord is plugged in and that the monitor power switch has been Video may not be connected pressed.

  • Page 138: System Cannot Load Smartstart

    HP ProLiant DL380 Generation 3 Server User Guide System Cannot Load SmartStart Possible Cause Possible Solution A SmartStart requirement is Check the SmartStart Release Notes provided not met. in the SmartStart Online Reference Information on the SmartStart CD. A CD-ROM drive cable is not Be sure the CD-ROM drive cables are connected to CD-ROM drive.

  • Page 139: Smartstart Cannot Load Operating System

    (where available). Be sure you are following the instructions provided in the HP Factory-Installed Operating System Software Installation Guide. Remove the new hardware and complete the software installation. Then, reinstall the new hardware.

  • Page 140: Other Information Resources

    HP ProLiant DL380 Generation 3 Server User Guide 4. Power up the server ("Powering Up the Server" on page 37). a. The server generates one long beep and two short beeps to indicate that you are in disaster recovery mode. If the diskette is not in place, the system continues to beep until a valid ROMPaq diskette is inserted.

  • Page 141: Battery Replacement

    Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 142 HP ProLiant DL380 Generation 3 Server User Guide IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact your...

  • Page 143: Regulatory Compliance Notices

    Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers ..............143 Federal Communications Commission Notice ..............144 Declaration of Conformity for Products Marked with the FCC Logo, United States Only . 145 Modifications........................146 Cables ........................... 146 Mouse Compliance Statement ....................146 Canadian Notice (Avis Canadien) ..................

  • Page 144: Federal Communications Commission Notice

    HP ProLiant DL380 Generation 3 Server User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.

  • Page 145: Class B Equipment

    Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 146: Modifications

    HP ProLiant DL380 Generation 3 Server User Guide • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 • 1-281-514-3333 To identify this product, refer to the part, series, or model number found on the product. Modifications...

  • Page 147: European Union Notice

    Regulatory Compliance Notices Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 148: Japanese Notice

    Japanese Notice BSMI Notice Laser Device Notices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light;...

  • Page 149: Laser Safety Warnings

    1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. Compliance with International Regulations All HP systems equipped with laser devices comply with appropriate safety standards including IEC 825. Laser Product Label The following label or equivalent is located on the surface of the laser product.

  • Page 150: Laser Information

    To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an...

  • Page 151: Electrostatic Discharge

    Electrostatic Discharge In This Section Preventing Electrostatic Discharge..................151 Grounding Methods to Prevent Electrostatic Discharge............152 Preventing Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices.

  • Page 152: Grounding Methods To Prevent Electrostatic Discharge

    HP ProLiant DL380 Generation 3 Server User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.

  • Page 153: Server Specifications

    Server Specifications In This Section Server Specifications ......................153 Environmental Specifications....................154 Server Specifications Dimensions Height 8.59 cm (3.38 in) Depth 65.45 cm (25.75 in) Width 44.45 cm (17.50 in) Weight (maximum) 27.22 kg (60 lb) Weight (no drives installed) 20.41 kg (47.18 lb) Input requirements Rated input voltage...

  • Page 154: Environmental Specifications

    HP ProLiant DL380 Generation 3 Server User Guide Environmental Specifications Temperature range Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb 28°C (82.4°F) temperature NOTE: All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft to...

  • Page 155: Technical Support

    For HP technical support: • In North America, call the HP Technical Support Phone Center at 1-800-652- 6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.
  • Page 156 HP ProLiant DL380 Generation 3 Server User Guide • Product serial number • Product model name and number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level...

  • Page 157: Acronyms And Abbreviations

    Acronyms and Abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery double data rate DIMM dual inline memory module error checking and correcting International Electrotechnical Commission Integrated Lights-Out...
  • Page 158 HP ProLiant DL380 Generation 3 Server User Guide Integrated Management Log initial program load interrupt request multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays...
  • Page 159 Acronyms and Abbreviations PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self-Test Processor Power Module preboot execution environment RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II SDRAM synchronous dynamic RAM TMRA recommended ambient operating temperature unit identification...
  • Page 160 HP ProLiant DL380 Generation 3 Server User Guide VHDCI very high density cable interconnect Wake on LAN...

  • Page 161: Index

    CD-ROM drive connectors 17, 24 Index chassis ID switch 17, 19 components 9 configuration of system 62, 63, 111, 116 configuration utilities 111 connectors 9 crash dump analysis 18 AC power supply 15, 84 access panel 40 additional information 140, 155 date and time 113 administrator information 114 DC power supply 15, 87...
  • Page 162 HP ProLiant DL380 Generation 3 Server User Guide F1 prompt 115 Japanese notice 148 fan connectors 17 fan LED 22, 33 fans 32, 79, 82, 129 keyboard connector 13 features 9 Federal Communications Commission (FCC) Notice 144, 145, 146 flash ROM 120...
  • Page 163 Index options installation 52, 65 ORCA (Option ROM Configuration for Quicklock 114 Arrays) 109, 116, 124 overtemperature LED 20, 22 Rack Builder Pro Configuration Tool 46 rack installation 45, 46, 50, 52 PCI array controllers, cabling 101, 102 Rack Products Documentation CD 46 PCI Hot Plug backplane cabling 107 rack resources 46 PCI Hot Plug features 95...
  • Page 164 HP ProLiant DL380 Generation 3 Server User Guide server features and options 65 server reference information 114 ventilation 47 server setup 45 VHDCI SCSI connector 13, 109 service contact information 114 video connector 13 shipping carton contents 51 video problems 137...

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