HP ProLiant DL980 G7 Maintenance And Service Manual
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HP ProLiant DL980 G7 Maintenance And Service Manual

HP ProLiant DL980 G7 Maintenance And Service Manual

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See also: Technical White Paper
HP ProLiant DL980 G7 Server Maintenance
and Service Guide
Abstract
This document describes service procedures for the HP ProLiant DL980 G7 Server. This document is intended for experienced
service technicians. HP assumes that you are qualified in the servicing of computer equipment, are trained in recognizing
hazards in products with hazardous energy levels, and are familiar with weight and stability precautions for rack installations.
HP Part Number: AM426-9001H
Published: May 2013
Edition: 8

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Summary of Contents for HP ProLiant DL980 G7

  • Page 1 Service Guide Abstract This document describes service procedures for the HP ProLiant DL980 G7 Server. This document is intended for experienced service technicians. HP assumes that you are qualified in the servicing of computer equipment, are trained in recognizing hazards in products with hazardous energy levels, and are familiar with weight and stability precautions for rack installations.
  • Page 2 Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents 1 Illustrated parts catalog................5 Mechanical Components......................5 System components........................9 2 Removal and replacement procedures............21 Required tools........................21 Safety considerations......................21 Preventing electrostatic discharge..................21 Server warnings and cautions....................21 Power off the server.........................22 SAS hard drive blank......................22 SAS/SATA hard drive......................22 DVD-ROM drive........................23 Power supply blank.........................23 Hot-plug power supply......................24 Fans.............................25 Upper fans........................25...
  • Page 4 SAS backplane........................67 XNC module..........................67 System board.........................68 Re-entering the server serial number and product ID...............70 Power backplane........................70 HP Trusted Platform Module.....................72 3 Upgrading a 4s configuration to an 8s configuration........74 4 Flashing firmware..................75 Flashing firmware requirements....................75 Flashing firmware using Offline Update..................76 Flashing firmware using Smart Components................77...

  • Page 5: Illustrated Parts Catalog

    NOTE: The list of part numbers is current and correct as of the publication of the document. Part numbers change often. Check the HP Partsurfer website (http://partsurfer.hp.com/search.aspx), to ensure you have the latest part numbers associated with this product. Item...
  • Page 6 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 7 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 8 Illustrated parts catalog...

  • Page 9: System Components

    NOTE: The list of part numbers is current and correct as of the publication of the document. Part numbers change often. Check the HP Partsurfer website (http://partsurfer.hp.com/search.aspx), to ensure you have the latest part numbers associated with this product. Item...
  • Page 10 Intel Xeon X7500 8 core 594893-001 Mandatory processor, 2.27 GHz [2 GB Level-2 cache (256 KB per core), LGA 1567 socket, 130W TDP] — HP DL980 6 Core E7-4807 653055-001 Mandatory 1.86 processor kit — HP DL980 10 Core E7-2850 650016-001 Mandatory 2.0 processor kit...
  • Page 11 10,000 rpm 6.35 cm (2.5 — f) 900 GB, 6G SAS, 10,000 619291-B21 Mandatory rpm 6.35 cm (2.5 in) — HP 300 GB SAS 10K SFF 507127-B21 Mandatory (2.5 in.) dual port enterprise hard drive — HP 72 GB SAS 15K SFF...
  • Page 12 Mandatory quad data rate (QDR) CX-2 PCIe dual port host channel adapter — HP SC08Ge HBA 488765-B21 Mandatory — HP NC1 12T PCIe Gigabit 503746-B21 Mandatory Server Adapter — HP NC360T PCIe Dual Port 412648-B21 Mandatory 1Gb Server Adapter —...
  • Page 13 — HP Smart Array P812/1 487204-B21 Mandatory controller Gb flash, 8-ports internal, 16-ports external, PCIe x8 — HP SC08e 6 Gb SAS HBA 614988-B21 Mandatory — HP Smart Array P812 587224-001 Mandatory controller, 24 ports, 1 Gb, PCIe, SAS, supports up to 108 hard drives —...
  • Page 14 HP Smart Array P400/512 462864-B21 Mandatory rmkt controller — HP Smart Array P410/256 491 195-B21 Mandatory MB BBWC controller — HP Smart Array P410 with 572532-B21 Mandatory 1GB FBWC controller — HP P410 with 512MB 578230-B21 Mandatory FBWC controller —...
  • Page 15 Mandatory G2 Dual Port HCA — HP IB 4X DDR Conn-X PCI-e 448397-B21 Mandatory G2 Dual Port HCA — HP IB 4X DDR PCI-e G2 Dual 409376-B21 Mandatory Port HCA — HP 160Gb SLC PCIe ioDrive 600278-B21 Mandatory accelerator card —...
  • Page 16 Item Description Spare part number Customer self repair Not shown HP 512 MB FBWC module 534915-B21 Mandatory Not shown HP 1 GB FBWC module 534562-B21 Mandatory Not shown FBWC module, 512 MB 578882-001 Mandatory Not shown FBWC capacitor pack 587324-001...
  • Page 17 — SPS-BD,NC1 12T,PCIe 503827-001 Mandatory gigabit ADP — SPS-BD NIC PXIE 4P 539931-001 Mandatory 10/100/1000 — HP NC550SFP 10Gb 2-port 581201-B21 Mandatory PCIe x8 Ethernet Adapter — NC550SFP dual-port 10GbE 586444-001 Mandatory server adapter — SPS-BD mezzanine 4X DDR 593413-001...
  • Page 18 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 19 Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'oeuvre du service vous seront facturés. Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 20 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 21: Removal And Replacement Procedures

    2 Removal and replacement procedures Required tools You need the following items for some procedures: Torx T- 1 5 screwdriver (provided with the server) Phillips screwdriver Flathead screwdriver Diagnostics Utility Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 22: Power Off The Server

    Power off the server WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until the power cord is disconnected.

  • Page 23: Dvd-Rom Drive

    To replace the component, reverse the removal procedure. DVD-ROM drive To remove the component: Power down the server. Extend the server from the rack. Remove the access panel. Disconnect the cable from the rear of the DVD-ROM drive. Remove the DVD-ROM drive. To replace the component, reverse the removal procedure.

  • Page 24: Hot-Plug Power Supply

    The server supports up to eight hot-plug power supplies. Install all power supplies to provide full redundancy. HP recommends installing redundant hot-plug power supplies in pairs. To confirm the redundancy of your configuration, see the HP power advisor at the HP website (http://www.hp.com/go/hppoweradvisor). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.

  • Page 25: Fans

    "OK" (Green); however, the 60-second shutdown is not always aborted as it should be, and the system continues with its graceful shutdown. This issue occurs because HP Integrated Lights-Out 3 (iLO 3) Firmware Version 1.10 detects that when two fans are failed and repaired in quick succession, they may be flagged as "Failed"...

  • Page 26: Remove The Upper Or Lower Processor Memory Drawer Or Processor Memory Drawer Blank

    To replace the component, reverse the removal procedure. Remove the upper or lower processor memory drawer or processor memory drawer blank Power off the server (“Power off the server” (page 22)). Release the latches on the release lever. Lower the handle, and then extend the processor memory drawer from the server until the release latches catch.

  • Page 27: Remove A Processor Memory Drawer Cover

    Remove a processor memory drawer cover Power off the server (“Power off the server” (page 22)). Remove the processor memory drawer. (“Remove the upper or lower processor memory drawer or processor memory drawer blank” (page 26)) Remove the processor memory drawer cover. The procedure is the same for the upper and lower processor memory drawers, and the processor memory drawer blank.
  • Page 28 Open the memory cartridge cover. Remove the DIMMs from the failed memory cartridge: Open the DIMM slot latches. Remove the DIMM. Removal and replacement procedures...
  • Page 29 To replace the component: Install the DIMMs in the replacement memory cartridge: Open the DIMM slot latches. Install the DIMM. Close the memory cartridge cover. Install the memory cartridge. Memory cartridge...

  • Page 30: Dimms

    Install the processor memory drawer cover. Install the processor memory drawer. Power up the server. DIMMs To remove the component: Power down the server. Remove the processor memory drawer (“Remove the upper or lower processor memory drawer or processor memory drawer blank” (page 26)).
  • Page 31 Remove the failed DIMM from the memory cartridge: Open the DIMM slot latches. Remove the DIMM. To replace the component: Install the replacement DIMM in the memory cartridge: Open the DIMM slot latches. Install the DIMM. DIMMs...

  • Page 32: Memory Options

    Close the memory cartridge cover. Install the memory cartridge. Install the processor memory drawer cover. Install the processor memory drawer. Power up the server. Memory options This server contains eight memory cartridge connectors in each processor memory drawer. Each memory cartridge can contain eight DIMMs, for a total of 128 DIMMs, for a maximum memory configuration of 4 TB.
  • Page 33 PCI devices, leaving insufficient memory for PCI devices that have not yet been configured.The above message is an indication that the HP ProLiant DL980 G7 server has encountered this MMIO limitation and does not indicate an issue with the server. It can occur when the I/O configuration of the server demands resources beyond those which the platform architecture allows.This message is an indication that the HP ProLiant DL980 G7 server has...

  • Page 34: Dimm Support

    NOTE: When an HP ProLiant DL980 G7 server is configured with a DIMM that has an uninitialized SPD area, and the server is running any version of the System ROM detailed in the Scope section below, the Survey Utility in HP SmartStart will report the "Correctable Error Threshold Count"...

  • Page 35: Dimm Identification

    10600 = 1333-MHz8500 = 1066-MHz DIMM type R = RDIMM (registered) For the latest supported memory information, see the QuickSpecs on the HP website (http:// www.hp.com). DIMM installation guidelines This server supports two memory cartridges per processor. Each memory cartridge can support up to eight DIMMs.

  • Page 36: Memory Cartridge Population Guidelines

    AMP modes Advanced ECC, Online Spare, and Mirrored Memory have further requirements beyond the ones listed here. For additional memory configuration requirements, see the corresponding AMP sections: ◦ Advanced ECC memory population guidelines (“Advanced ECC memory population guidelines” (page 39)) ◦...

  • Page 37: Hemisphere Mode

    system. Each buffer has two DDR3 channels and can support up to four DIMMs for a total of eight DIMMs per cartridge. Memory speed is not affected by number of DIMMs or ranks. All DIMMs run at the highest possible speed for a given processor. DDR3 memory speed is a function of the QPI bus speed supported by the processor: ◦...

  • Page 38: Memory Performance Optimization

    Memory performance optimization The server supports 128 DIMMS across eight Multi-core processors (64 DIMMs across four multi-core processors, in each processor memory drawer). While there are many DIMM population configurations that can support any total memory size, optimal performance is achieved when populated DIMMs can take advantage of the Intel®...

  • Page 39: Advanced Ecc Memory Population Guidelines

    When uncorrectable errors are detected using Advanced ECC, the server notifies the user and shuts down the operating system. NOTE: When attempting to install or boot VMware ESX 4.1 on a ProLiant DL980 G7 server with Advanced Memory Protection (Memory Mirroring) enabled, the following error message will be displayed: The system has found a problem on your machine and cannot continue.The BIOS will report that...

  • Page 40: Mirrored Memory Population Guidelines

    When Online Spare memory is enabled, the first ranks of DIMM pair, 1A/8A, are set aside as the sparing ranks. Therefore, the available memory is reduced by the size of the first ranks of DIMM pair 1A/8A. If a DIMM rank on either of the SMI buses exceeds its correctable ECC threshold, then the contents of the failing DIMM ranks are copied to the spare DIMM ranks.
  • Page 41 NOTE: If all installed memory is configured for a single CPU on a ProLiant DL980 G7 server running Red Hat Enterprise Linux 5, an error message similar to the following may appear when the server is operating under a heavy workload, prior to the server becoming...

  • Page 42: Heatsink

    Heatsink To remove the component: Power off the server (“Power off the server” (page 22)). Remove the processor memory drawer (“Remove the upper or lower processor memory drawer or processor memory drawer blank” (page 26)). Remove the processor memory drawer cover (“Remove a processor memory drawer cover”...
  • Page 43 To replace the component: Clean the old thermal grease from the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the heatsink protective cover. Install the heatsink. Close and lock the processor retaining bracket. Heatsink...

  • Page 44: Processor

    Install the processor memory drawer cover. Install the processor memory drawer. Power up the server. To replace the component, reverse the removal procedure. Processor WARNING! Use caution when installing the processor memory module or removing the processor memory module. The processor memory module is very heavy when fully populated. CAUTION: XNC cabling (“XNC cabling”...
  • Page 45 Remove the heatsink (“Heatsink” (page 42)). Open the processor locking lever and the processor socket retaining bracket. Using the processor tool, remove the processor from the system board: Line up the processor tool, ensuring the locking lever graphic on the tool is oriented correctly.
  • Page 46 CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. To replace the component: Carefully insert the processor into the processor installation tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area. Be sure the tool is oriented correctly.
  • Page 47 CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: Never install or remove a processor without using the processor installation tool. Do not touch the processor socket contacts. Do not tilt or slide the processor when lowering the processor into the socket. Press and hold the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
  • Page 48 Close the processor socket retaining bracket and the processor locking lever. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement. Clean the old thermal grease from the heatsink with the alcohol swab.

  • Page 49: Expansion Slot Cover

    Install the heatsink. Close and lock the processor retaining bracket. Install the processor memory drawer cover. Install the processor memory drawer. 1 1. Power up the server. Expansion slot cover CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.

  • Page 50: Low Profile I/O Expander

    Check for the shipping screw, and remove if present. Open the latch, and remove the expansion slot cover. To replace the component, reverse the removal procedure. Low profile I/O expander Power off the server (“Power off the server” (page 22)). Press the release button, and open the lever.
  • Page 51 Press the side buttons to remove the component cover. To open the I/O card lock, push the blue tab, flip it back, then open the hinge forward. Low profile I/O expander...

  • Page 52: Non-Hot-Plug Expansion Board

    Remove expansion slot covers as necessary. To replace the component, reverse the removal procedure. Non-hot-plug expansion board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To remove the component: Power down the server.

  • Page 53: Battery-Backed Write Cache Procedures

    Remove the retaining screw, if installed. Remove the expansion board. To replace the component, reverse the removal procedure. Battery-backed write cache procedures Two types of procedures are provided for the BBWC option: Removal and replacement of failed components: ◦ Removing the cache module (“Removing the BBWC cache module”...

  • Page 54: Removing The Bbwc Battery Pack

    If the existing cache is connected to a battery, observe the BBWC Status LED (“Battery pack LEDs” (page 99)). If the LED is flashing every 2 seconds, data is still trapped in the cache. Restore system power, and then repeat the previous steps. If the LED is not illuminated, disconnect the battery cable from the cache.

  • Page 55: Bbwc Low Profile I/O Expander Location

    To replace the component, reverse the removal procedure. BBWC low profile I/O expander location BBWC procedures are the same for a BBWC located in the low profile I/O expander. Recovering data from the battery-backed write cache If the server fails, you can recover any data temporarily trapped in the BBWC by using the following procedure.

  • Page 56: Remove The Spi Board

    Perform one of the following: Set up a recovery server station using an identical server model. Do not install any internal drives or BBWC in this server. (This is the preferred option.) Find a server that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration.

  • Page 57: Systems Insight Display Assembly

    Remove all components from the failed SPI board. To replace the component, reverse the removal procedure. Systems Insight Display assembly CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. To remove the component: Power off the server (“Power off the server”...

  • Page 58: Front Bezel

    To replace the component, reverse the removal procedure. Front bezel CAUTION: Removal of the bezel will most likely destroy the component. Have a replacement bezel on hand for immediate replacement before removing the bezel. Power down the server. Extend the server from the rack. Remove the access panel.

  • Page 59: Solid State Drive

    Disengage the three bezel catches between the processor memory drawers, the three catches on the lower part of the bezel, and remove the bezel. To replace the component, reverse the removal procedure., inserting the left side tab as the bezel is placed into position.

  • Page 60: Battery

    To replace the component, reverse the removal procedure. Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING! The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 61: I/O Expansion Board

    To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. I/O expansion board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.
  • Page 62 Lower the handle, and then extend the processor memory drawer from the server until the release latches catch. Remove any expansion boards from the failed I/O expansion board (“Non-hot-plug expansion board” (page 52)). Remove the I/O expansion board: PCI-X/PCIe Express I/O expansion board PCIe Express I/O expansion board Removal and replacement procedures...

  • Page 63: Expansion Board Options

    To replace the component, reverse the removal procedure. Expansion board options In the main I/O tray the server supports up to 1 1 expansion slots. The server ships with 5 PCI Express expansion slots. I/O expansion board...
  • Page 64 HP ProLiant DL980 G7 server has encountered this MMIO limitation and does not indicate an issue with the server. It can occur when the I/O configuration of the server demands resources beyond those which the platform architecture allows.If some PCI devices are not...
  • Page 65 NOTE: When multiple LAN-On-Motherboard (LOM) ports on an NC375i Network Adapter configured in a ProLiant DL980 G7 server are connected to a DHCP and a PXE server, booting from the PXE server may not succeed with the following error message: No filename or root path specified(There is no F12 key option available to boot from a PXE server.)This occurs due to the PXE implementation in the adapter firmware, which is not...
  • Page 66 Upgrade the System ROM to a version dated January 27, 201 1 (1/27/201 1) or later. NOTE: When the HP ProLiant DL980 G7 server is configured with the Low-profile PCI Express I/O expansion kit (Option Part Number AM434A) and no additional I/O backplane...

  • Page 67: Sas Backplane

    NOTE: On an HP ProLiant DL980 G7 server with a 128 logical CPU configuration, if an HP NC382T PCI Express Dual Port Multifunction Gigabit Server Adapter is located in any Low Profile IO slot, the network connection may drop or the NIC may stop responding. This can occur while running Windows Server 2008 R2 and HP Network Configuration Utility for Windows Server 2008 R2 Version 10.10 or Version 10.20.

  • Page 68: System Board

    Before starting this procedure, read the information about protecting against electrostatic discharge (“Preventing electrostatic discharge” (page 21)). CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support before proceeding. Removal and replacement procedures...
  • Page 69 Power off the server (“Power off the server” (page 22)). Remove the server from the rack. Remove the access panel. Remove the processor memory drawer (“Remove the upper or lower processor memory drawer or processor memory drawer blank” (page 26)). Disconnect all cables from all installed expansion boards.

  • Page 70: Re-Entering The Server Serial Number And Product Id

    Slide the server back into the rack. Power up the server. After you replace the system board, you must re-enter the server serial number and the product ID. During the server startup sequence, press the F9 key to access RBSU. Select the Advanced Options menu.
  • Page 71 Remove the SPI board (“SPI board components” (page 96)). Remove the processor memory drawers (“Remove the upper or lower processor memory drawer or processor memory drawer blank” (page 26)). Remove the system board (“System board” (page 68)). Disconnect the upper cables from the power supply backplane: Disconnect the upper fan power cable.

  • Page 72: Hp Trusted Platform Module

    Remove the two screws (if present), slide the plastic retainer to the rear of the server, and then remove the backplane. To replace the component, reverse the removal procedure. HP Trusted Platform Module The TPM is not a customer-removable part. CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet.
  • Page 73 If you suspect a TPM board failure, leave the TPM installed and remove the system board (“System board” (page 68)). Contact an HP authorized service provider for a replacement system board and TPM board. HP Trusted Platform Module...

  • Page 74: Upgrading A 4S Configuration To An 8S Configuration

    (“Remove a processor memory drawer cover” (page 27)). Install processors 5 through 8 in the lower processor memory drawer. For instructions on installing a processor, see the HP ProLiant DL980 G7 Server User Guide. Install DIMMs in the lower processor memory drawer (“DIMMs” (page 30)).

  • Page 75: Flashing Firmware

    Flashing firmware using Smart Components. This method may be used for Windows and Linux operating systems. Before contacting HP, always attempt to resolve problems by completing the procedures in this guide. NOTE: Collect the appropriate server information and operating system information before contacting HP for support.

  • Page 76: Flashing Firmware Using Offline Update

    1-800-633-3600. For more information about Care Packs, see the HP website (http:// pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225- 1 21.html). In other locations, see the Contact HP worldwide (in English) (http://welcome.hp.com/country/ us/en/contact_us.html) webpage. CAUTION: If replacing a SPI board, main I/O board, upper CPU board, lower CPU board, or XNC assembly with a new part, all component firmware must be updated before replacing any other component.

  • Page 77: Flashing Firmware Using Smart Components

    44)), install them now. Connect the power cables to the server. Power up the server. HP recommends verifying post by watching POST codes through iLO IRC (bottom banner). Flashing firmware using Smart Components CAUTION: Physical access to the server is required for updating these components. This procedure cannot be performed remotely or with automated deployment.
  • Page 78 Click Stop to stop the service. Click yes to stop the services indicated. For Linux operating systems, enter service hp-snmp-agents stop Flash the FPGA using the FPGA Smart Component. NOTE: When updating the individual components, the Smart Components will detect if the component is already at the correct revision by displaying the message pictured below.
  • Page 79 Download the Smart Component to a directory on the hard drive and change to that directory. Download the FPGA firmware for the Windows operating system (ftp://ftp.hp.com/ pub/softlib2/software1/sc-windows-fw/p2013128495/v68025). Download the FPGA firmware for the Linux operating system (ftp://ftp.hp.com/pub/ softlib2/software1/sc-linux-fw/p1486976799/v68026). From that drive and directory, execute the downloaded file. Linux users can execute "sh CPxxxxxx.scexe"...
  • Page 80 The estimated time for this update is approximately one hour. Download the Smart Component to a directory on the hard drive and change to that directory. Download the CPLD firmware for the Windows operating system (ftp://ftp.hp.com/ pub/softlib2/software1/sc-windows-fw/p350928355/v6891 Download the CPLD firmware for the Linux operating system (ftp://ftp.hp.com/pub/ softlib2/software1/sc-linux-fw/p290132142/v68931).
  • Page 81 The estimated time for this update is approximately one hour. Download the Smart Component to a directory on the hard drive and change to that directory. Download the FMP firmware for the Windows operating system (ftp://ftp.hp.com/ pub/softlib2/software1/sc-windows-fw/p2062200202/v68009). Download the FMP firmware for the Linux operating system (ftp://ftp.hp.com/pub/ softlib2/software1/sc-linux-fw/p1438027470/v68004).

  • Page 82: Procedure For Solaris And Vmware Operating Systems

    Procedure for Solaris and VMware operating systems For Solaris and VMware operating systems use the Flashing firmware using Offline Update Method. Flashing firmware...

  • Page 83: Component Identification

    5 Component identification Front panel components Item Description Hard drive bay 1 Hard drive bay 2 Hard drive bay 3 Hard drive bay 4 Hard drive bay 5 Hard drive bay 6 Hard drive bay 7 Hard drive bay 8 Optical drive bay UID button and LED Health LED...

  • Page 84: Front Panel Leds

    Item Description Processor memory tray (upper) Processor memory tray (lower) Front panel LEDs Item Description Status UID button and LED Blue—Activated Blue (flashing)—Server being managed remotely Off—Deactivated Health LED Green—Normal (system on) Amber (flashing)—Internal system health degraded Red (flashing)—Internal system health critical Off—Normal (system off) NIC 1 LED...

  • Page 85: System Insight Display Leds

    Item Description Status Green (flashing)—Linked with activity on the network Off—No network connection Power on/Standby button and LED Amber—System has AC power and is in standby mode. Green—System has AC power and is powered on. Off—System has no AC power. System Insight Display LEDs Component Description...
  • Page 86 Component Description EXT HEALTH External component health Green—Normal (system on) Amber (flashing)—Internal system health degraded Red (flashing)—Internal system health critical Off—Normal (system off) POWER CAP Powering capping Green—System on or requesting power Flashing amber—Power on denied Off—Standby OVER TEMP Over temperature Off—Normal Amber—Failed or missing component Advanced memory protection...

  • Page 87: Processor And Memory Board Configuration / Logical (Physical) Location

    Processor and memory board configuration / logical (physical) location Upper processor memory board is shown on the left. Lower processor memory board is shown on the right. Hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) Hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation...

  • Page 88: Rear Panel Components

    Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing regularly (1 Hz) Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or stripe migration.
  • Page 89 Item Description Serial connector NIC connector 2 NIC connector 4 NIC connector 3 NIC connector 1 Video connector Keyboard connector USB connectors I/O expansion slots Small form factor I/O expansion slots (optional) XNC connectors XNC management connector Power supply 8 Power supply 7 Power supply 6 Power supply 5...

  • Page 90: Rear Panel Leds

    Rear panel LEDs Item Description LED color Status iLO3 NIC Activity LED Green On or flashing—Network activity Off—No network activity iLO3 NIC Link LED Green On—Linked to network Off—Not linked to network NIC 2 Activity LED Green On or flashing—Network activity Off—No network activity NIC 2 Link LED...

  • Page 91: Power Supply Led

    Item Description LED color Status UID LED Blue On—UID active Off—UID inactive NIC 3 Link LED Green On—Linked to network Off—Not linked to network NIC 3 Activity LED Green On or flashing—Network activity Off—No network activity NIC 1 Link LED Green On—Linked to network Off—Not linked to network...

  • Page 92: Fan Location

    Fan location Component identification...
  • Page 93 Item Description Fan 4 Fan 3 Fan 2 Fan 1 Fan module 6 Fan module 5 Fan location...

  • Page 94: System Board Components

    System board components Item Description Optional I/O expansion board connectors: PCI-X/PCI Express I/O expansion board PCI Express I/O expansion board Slot 7 PCIe2 x8 (4, 2, 1) Slot 8 PCIe2 x8 (4, 2, 1) Slot 9 PCIe2 x16 (8, 4, 2, 1) Slot 10 PCIe2 x8 (4, 2, 1) Slot 1 1 PCIe2 x8 (8, 4, 2, 1) SPI board connector...

  • Page 95: System Maintenance Switch

    System maintenance switch The system maintenance switch (SW1) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off. Position Description Function iLO3 security Off = iLO3 security is enabled. On = iLO3 security is disabled. Configuration lock Off = System configuration can be changed.

  • Page 96: Spi Board Components

    SPI board components Item Description Mini SAS connectors (2) SAS cache connector TPM connector Fan data connector RMII connector SD card slot Battery 10Gb NIC connector NIC cache connector NIC 3 connector NIC 1 connector Video connector Keyboard connector USB connectors (2) iLO 3 connector Mouse connector Serial connector...
  • Page 97 Item Description Slot 6 PCIe2 x16 (16, 8, 4, 2, 1) Slot 4 PCIe2 x8 (4, 2, 1) Slot 3 PCIe2 x16 (16, 8, 4, 2, 1) Slot 2 PCI-X Slot 1 PCI-X Slot 4 is physically a x8 slot but operates electrically as a x4 slot. PCI Express I/O expansion board Item Description...

  • Page 98: Dimm Slot Locations

    Item Description Slot 1 PCIe1 x8 (4, 2, 1) Slots 2, 3, 5 and 6 are physically x16 slots but operate electrically as x8 slots. Slots 2, 3, 5 and 6 are physically x16 slots but operate electrically as x8 slots. Slots 1 and 4 are physically x8 slots but operate electrically as x4 slots.

  • Page 99: Device Numbers

    Device numbers Battery pack LEDs Item Color Description Green System Power LED. This LED is on when the system is powered up and 12 V system power is available. This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller.
  • Page 100 2 days. The battery lifetime also depends on the cache module size. For more information, see the controller QuickSpecs on the HP website (http:// www.hp.com). Double flash, then pause The cache microcontroller is waiting for the host controller to communicate.
  • Page 101 LED3 pattern LED4 pattern Interpretation battery pack is replaced. The life expectancy of a battery pack is typically more than 3 years. Battery pack LEDs 101...

  • Page 102: Cabling

    6 Cabling XNC cabling CAUTION: XNC cabling (“XNC cabling” (page 102)) is required for eight processor systems. Failure to cable the XNC will result in the lower processor memory drawer not being recognized by the server. For best cable management, follow the recommend connection order. 102 Cabling...

  • Page 103: Dvd-Rom Drive Cabling

    Make connections labeled 1 through 8 in the illustration. Refer to cabling illustrations and table to make connections 9 though 16. For example, to make the ninth connection, to upper board 1, use the cable connected to lower board 4. Connection Board Number...

  • Page 104: Specifications

    7 Specifications Environmental Specifications Specification Value System inlet temperature — Operating 10° to 35°C (50° to 95°F) at sea level with an altitude derating of 1.0°C per every 305 m (1.8°F per every 1000 ft) above sea level to a maximum of 3050 m (10,000 ft), no direct sustained sunlight.

  • Page 105: Server Specifications

    If a you wish to operate a server in this configuration when utilizing low-line power, the power supply solution should be verified as sufficient using the HP Power Advisor (http://www.hp.com/ go/hppoweradvisor). If the power solution is not deemed sufficient, the server may not have...
  • Page 106 If the HP Power Advisor has determined that the server can be reliably powered at low-line power in this configuration, perform the following steps to override the Power Supply Requirements setting in ROM-Based Setup Utility (RBSU): When the server halts, access RBSU.

  • Page 107: Acronyms And Abbreviations

    8 Acronyms and abbreviations ABEND abnormal end Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache FBWC flash-backed write cache graphics processing unit International Electrotechnical Commission iLO 3 Integrated Lights-Out 3 Integrated Management Log NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express PCI-X...
  • Page 108 serial attached SCSI Secure Digital small form factor Systems Insight Manager system peripheral interface support software diskette Trusted Platform Module unit identification universal serial bus 108 Acronyms and abbreviations...

  • Page 109: Documentation Feedback

    9 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback. Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 110: Index

    Index connector, video, Symbols 4s to 8s upgrade, device numbers, DIMM installation guidelines battery DIMM installation guidelines, Battery, Hemisphere mode, SPI board components, DIMM slot locations, battery pack LEDs, DIMMs battery-backed write cache (BBWC) DIMM identification, Battery pack LEDs, Single-, dual-, and quad-rank DIMMs, Battery-backed write cache procedures, drives, BBWC low profile I/O expander location,...
  • Page 111 Removal and replacement procedures, Required tools, keyboard connector, safety considerations, LED, health, safety information, LED, iLO 3 link SAS backplane, Rear panel components, SAS hard drive LEDs Rear panel LEDs, Hard drive LED combinations, LED, UID Hard drive LEDs, Front panel LEDs, serial connector, Rear panel LEDs, serial number,...
  • Page 112 video connector, VMware ESX Server, configuring, XNC Module, 1 12 Index...

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