Integrated Management Log; Array Diagnostic Software; Remote Support And Analysis Tools; Hp Insight Remote Support Software - HP ProLiant DL985 Troubleshooting Manual

Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be
installed through the HP PSP
NOTE:
To download the latest version, see the HP website (http://www.hp.com/support).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
From within HP SIM
•
From within Survey Utility
•
From within operating system-specific IML viewers
For NetWare: IML Viewer
o
For Windows®: IML Viewer
o
For Linux: IML Viewer Application
o
•
From within the iLO 3 user interface
•
From within HP Insight Diagnostics (on page 76)
For more information, see the Management CD in the HP Insight Foundation suite for ProLiant.

Array diagnostic software

Determine the version of SmartStart supported by the server and choose one of the following array diagnostic
methods:
•
For servers that support SmartStart 8.25 or later, array diagnostic capability is part of the ACU
software. For more information, see "Array configuration utility (on page 71)."
•
For servers that support SmartStart 8.2 or earlier, the Array Diagnostic Utility is a separate utility.
The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or
conditions that may require attention. ADU can be accessed from the SmartStart CD
software" on page 68) or downloaded from the HP website (http://www.hp.com).

Remote support and analysis tools

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or
upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or
HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure
maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of
hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product's
("ProLiant Support
The current version of SmartStart provides the memory spare part numbers for the server.
Packs" on page 79).
("SmartStart
Software tools and solutions 77