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HP Visualize b1000 - Workstation Handbook

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Service Handbook

®
HP V
B1000/C3000 UNIX
Workstations
ISUALIZE
Manufacturing Part Number: n.a.
Printed in USA May 2001
Edition E0501

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  • Page 1: Service Handbook

    Service Handbook ® HP V B1000/C3000 UNIX Workstations ISUALIZE Manufacturing Part Number: n.a. Printed in USA May 2001 Edition E0501...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. This document contains proprietary information that is protected by copyright. All rights reserved.
  • Page 3 This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.
  • Page 4: Printing History

    Printing History New editions of this manual incorporate all material updated since the previous edition. Update packages may be issued between editions and contain replacement and additional pages to be merged into the manual by the user. The manual part number and printing date indicate its current edition. The manual part number changes when extensive technical changes are incorporated.
  • Page 5: Table Of Contents

    Contents 1. Product Information Product Description ......... .19 System Unit Front Panel Controls .
  • Page 6 Contents Floppy Disk Drive (Optional) Configuration ....42 Memory ..........43 I/O Cards .
  • Page 7 Contents DIMM Cards ..........141 System Unit LCD .
  • Page 8 Contents Stable Storage ..........184 ISL Environment .
  • Page 9 Contents B. SCSI Connections SCSI Bus Differences ........203 SCSI Restrictions.
  • Page 10 Contents...
  • Page 11 Figures Figure 1-1.. System Unit Front Panel Controls ........21 Figure 1-2..
  • Page 12 Figures Figure 4-23.. Front of System Unit with the Front Panel Removed ....118 Figure 4-24.. Removing the CD Drive Bracket and Blank......119 Figure 4-25..
  • Page 13 Figures Figure 4-62.. Installing the System Board........149 Figure 5-1..
  • Page 14 Figures...
  • Page 15 Tables Table 1-1.. CD Drive Controls..........23 Table 1-2..
  • Page 16 Tables...
  • Page 17: Product Information

    Product Information This chapter introduces the HP V B1000/C3000 workstations, including their ISUALIZE controls and indicators. This information is provided to help familiarize you with the main features and components of these workstations.
  • Page 18 Product Information Included in this chapter are the following topics: • Product description • System unit front panel controls • System unit rear panel connectors • Monitor information • Keyboard and Mouse information • Operating System Overview Chapter 1...
  • Page 19: Product Description

    Product Information Product Description Product Description The HP V B1000 and C3000 workstations contain the following key features: ISUALIZE • Processor: — One 300MHz PA8500 processor in the B1000 or one 400MHz PA8500 processor in the C3000 — One 750MHz PA8700 processor in the C3700 —...
  • Page 20 Product Information Product Description Floppy Disk Drive • Standard Network: – RJ45, Twisted Pair 10 BaseT/100 BaseT • Standard I/O Ports: — Ultra2 Wide Low-Voltage Differential (LVD) SCSI, one — Ultra Narrow Single-Ended (NSE) SCSI, one — Parallel port (IEEE 1284), one —...
  • Page 21: System Unit Front Panel Controls

    Product Information System Unit Front Panel Controls System Unit Front Panel Controls Figure 1-1 shows the location of the system unit front panel controls. Figure 1-1. System Unit Front Panel Controls System LCD Display System Power Switch Storage Devices Security Lock System LCD The Liquid Crystal Display (LCD) is located on the left side of the front panel.
  • Page 22: System Power Switch

    Product Information System Unit Front Panel Controls Figure 1-2. LCD Symbols System Power Switch Use the Power switch to power the system unit on and off. When you use the soft power down procedure, the B1000/C3000 workstations’ hardware is designed to produce the proper diagnostic and self test messages, and broadcasts a warning message to remote terminals that it is about to shutdown.
  • Page 23 Product Information System Unit Front Panel Controls Figure 1-3. CD Drive Disk Tray Emergency Busy Indicator Eject Button Eject Table 1-1. CD Drive Controls Control/Feature Purpose Eject Button Press to open the Disc Tray and insert or remove a disc. When the drive is in use, press the eject button for more than one second to open the Disc Tray.
  • Page 24: Security Lock

    Product Information System Unit Front Panel Controls The optional floppy disk drive (Product Number A5009A) is a 3.5-inch form factor device with a PC/AT interface. It connects to the workstation via a 34-pin PC/AT ribbon cable and a 4-pin power cable. The floppy disk drive has up to 1.44 MByte capacity depending on the media and format used.
  • Page 25: System Unit Rear Panel Connectors

    Product Information System Unit Rear Panel Connectors System Unit Rear Panel Connectors This section describes the following connectors on the system unit’s rear panel: • Two serial ports (RS-232) • Two Universal Serial Bus ports (USB) • LAN connector, 10 BaseT/100 BaseT •...
  • Page 26: Audio Connectors

    The audio connectors are standard stereo audio mini-jacks (see Figure 1-6). NOTE Hewlett-Packard recommends using gold-plated plugs available through audio retailers for best quality recording and playback through the external connectors. Figure 1-6. Audio Connectors...
  • Page 27: Usb Connectors

    Product Information System Unit Rear Panel Connectors Table 1-3. Audio Electrical Specifications Frequency Response 25 to 20KHz Input Sensitivity/Impedance Line in 2.0V pk/47kohm Microphone in 22mVpk/1kohm Max Output Level/Impedance Line Out 2.8Vpp/47kohm Headphone 2.75Vpp/50ohm Speaker (internal) 5.88Vpp/48ohm Output Impedance Line Out 619ohm Headphone 118ohm...
  • Page 28: Rs-232 Serial Input/Output Connectors

    Product Information System Unit Rear Panel Connectors an external transceiver. The workstation automatically selects the correct network setting. RS-232 Serial Input/Output Connectors There are a variety of peripheral devices that can attach to the RS-232 Serial Input/Output (SIO) ports on this workstation. Refer to the label on the rear of the workstation to locate serial port 1 and serial port 2.
  • Page 29: Toc Button

    Product Information System Unit Rear Panel Connectors TOC Button The TOC (transfer of control) button interrupts the system and transfers control from the default device to an auxiliary device. A transfer of control saves the state of the processor in Processor Internal Memory (PIM) and begins execution of recovery software at a nonzero location specified by a special location in Page Zero called MEM_TOC.
  • Page 30 Product Information System Unit Rear Panel Connectors Figure 1-7. Security Loop Operation Security Loop Pin Pushed In Place By The Padlock Security Loop Pin Hole Security Loop Pin and Spring Chapter 1...
  • Page 31: Monitor Information

    Product Information Monitor Information Monitor Information The B1000/C3000 workstations support the following monitors: • 19-inch, 1280 1024 color monitor (A4575A) • 19-inch, 1600 1200 color monitor (A4575A) • 21-inch, 1280 1024 color monitor (A4576A) • 21-inch, 1600 1200 color monitor (A4576A) For information on the A4575A monitors, see: •...
  • Page 32: Hp Supported Usb Devices

    To accomplish this, connect the HP USB hub to one of the USB connectors on the rear of the system. The keyboard and mouse are then plugged into the USB hub. This is the only acceptable USB hub configuration currently supported by Hewlett-Packard. Chapter 1...
  • Page 33: Operating System Overview

    B.11.00.49.3 HP-UX General Release Patches, June 2000 Instant Ignition systems (systems with preloaded software) have X-Windows, Hewlett-Packard’s graphical user interface, and HP CDE installed and configured. If the Instant Ignition system does not have the kernel preconfigured with all of the device drivers, you need to refer to the manual Managing Systems and Workgroups to configure...
  • Page 34: Memory

    Product Information Memory Memory The main memory for an HP V B1000/C3000 workstation can vary from a ISUALIZE minimum of 128 MBytes to a maximum of 2 GBytes. The workstation has eight memory card slots. Currently the B1000/C3000 workstations support only 128 MByte and 256 MByte memory DIMM cards in these slots.
  • Page 35: Configuration

    Configuration This chapter provides details about setting up and changing the system configuration for the HP V B1000/C3000 workstations. ISUALIZE...
  • Page 36: Chapter Overview

    Configuration Chapter Overview Chapter Overview This chapter contains the following sections: • Workstation Configurations • Field Replaceable Unit (FRU) Configurations — Internal Storage Devices — Memory — I/O Cards — Monitor-Type Selection Chapter 2...
  • Page 37: Workstation Configurations

    Configuration Workstation Configurations Workstation Configurations Refer to the HP Workstations Website for a complete list of supported accessories, peripherals, and operating system versions for the HP V B1000/C3000 ISUALIZE workstations. The URL for the Website is: http://www.hp.com/workstations/support/ Chapter 2...
  • Page 38: Fru Configurations

    Configuration FRU Configurations FRU Configurations This section provides information for setting up or changing the configuration of the system Field Replaceable Units (FRUs). Internal Storage Configurations Hard Disk Drive Configuration The SCSI IDs for hard disk drives are hard-wired into the SCA Ultra2 Wide LVD SCSI interfaces in the backplane of the two disk bays within the B1000 and C3000 workstations.
  • Page 39 Configuration FRU Configurations Figure 2-1. Hard Drive, 9Gbyte/18Gbyte Ultra2 Low Voltage Differential The hard disk drive in Figure 2-2 is used exclusively for the HP V B1000 ISUALIZE workstation. Figure 2-2. 9Gbyte, 7200 RPM, Hard Disk Drive Chapter 2...
  • Page 40 Configuration FRU Configurations Configuring a Hard Disk Drive This section describes how to add a hard drive to your system as a file system using SAM. For more information about configuring a hard disk drive, refer to the manual Managing Systems and Workgroups.
  • Page 41 Configuration FRU Configurations 6. Double click on the Disk Devices icon. The following screen message is displayed: Scanning the system’s hardware... The Disk and File Systems window opens containing a list of drives currently configured on this system. You need to select one of the appropriate drives that is not in use.
  • Page 42: Cd Drive (Optional) Configuration

    Configuration FRU Configurations CD Drive (Optional) Configuration The optional CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within the B1000/C3000 workstations via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interfacing addressing is required for the CD drive. However, as shown in Figure 2-3.
  • Page 43: Memory

    Configuration FRU Configurations Memory This workstation has 8 memory slots, labeled 0 through 7. Memory can be configured from 128MB to 1.4GB for the B1000 and 256 MB to 2 GB for the C3000. Memory does not have to be configured in pairs for the B1000/C3000, but must be loaded in the order described in Figure 2-4..
  • Page 44 Configuration FRU Configurations The B1000/C3000 workstation supports the 128 MByte DIMMs or the 256 MByte DIMMs. If users install different size memory boards in a single unit, the largest size must be loaded first then the smaller capacity memory boards for maximum performance. For example, load a 256 MByte DIMM in slot 0 and a 128 MByte DIMM in slot 1.
  • Page 45: I/O Cards

    Configuration FRU Configurations I/O Cards There are six I/O slots located on the rear panel of the B1000 and C3000 workstations. Slots 1 through 4 are full-size PCI slots. Slots 5 and 6 are half-size Peripheral Connect Interface (PCI) slots. See Figure 2-5. for a brief description of slot capabilities. Figure 2-5.
  • Page 46: Monitor-Type Selection

    Configuration FRU Configurations Monitor-Type Selection The B1000/C3000 supports the following monitors: • 19-inch, 1280 1024 color monitor, 75 Hz (A4575A) • 19-inch, 1600 1200 color monitor, 75 Hz (A4575A) • 21-inch, 1280 1024 color monitor (stereo capability), 75 Hz (A4576A) •...
  • Page 47: Troubleshooting

    Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the B1000/C3000 workstations.
  • Page 48 Troubleshooting To troubleshoot a HP V B1000/C3000 workstation, you must be familiar with the ISUALIZE HP-UX operating system and be able to start and stop processes. You should also be familiar with the boot ROM diagnostics, and the Mesa (Support Tools Manager) on-line tests, which we describe in this chapter.
  • Page 49: Flow Diagrams For Troubleshooting

    Troubleshooting Flow Diagrams for Troubleshooting Flow Diagrams for Troubleshooting The following four figures contain troubleshooting flowcharts you can follow to isolate a failing Field Replaceable Unit (FRU). Figure 3-1., “Power On LCD, Troubleshooting Flow,” contains the main troubleshooting flowchart. Figures 3-2 through 3-4 then contain flowcharts for console, bootable device, and HP-UX troubleshooting, respectively.
  • Page 50 Troubleshooting Flow Diagrams for Troubleshooting Figure 3-1. Power On LCD, Troubleshooting Flow Chapter 3...
  • Page 51 Troubleshooting Flow Diagrams for Troubleshooting Figure 3-2. Console Troubleshooting Messages Chapter 3...
  • Page 52 Troubleshooting Flow Diagrams for Troubleshooting Figure 3-3. Bootable Device Troubleshooting Chapter 3...
  • Page 53 Troubleshooting Flow Diagrams for Troubleshooting Figure 3-4. Troubleshooting HP-UX Boot Chapter 3...
  • Page 54: Identifying Lcd-Indicated Conditions

    Troubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions This workstation uses an LCD panel to display firmware/OS progress codes. the codes, referred to as chassis codes, consist of one of the mnemonics listed below, followed by a 4-digit hexadecimal number identifying the code module being executed. The mnemonics and their meanings are: A hardware error has been detected Hardware being tested...
  • Page 55: Lcd Fan Failures And Warnings

    Troubleshooting LCD Fan Failures and Warnings LCD Fan Failures and Warnings This section provides the failure and warning messages you will see in the LCD if there is a problem with a fan in the B1000/C3000 workstation. A chassis code which indicates that a fan has failed (FLT D01n) or is running too slowly (WRN D02n) within a B1000 or C3000 workstation specifies the fan number, n.
  • Page 56: Figure 3-5

    Troubleshooting LCD Fan Failures and Warnings Figure 3-5. Fan Locations Turbo Cooler Fan (5) PCI Card Fan (4) Upper System Fan (2) Lower System Fan (3) Memory Fan In the case of a fan problem, you will need to replace: •...
  • Page 57: Dealing With A Boot Failure

    Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure To start this workstation from an operating system stored on a device different from the usual boot device, to boot from a different disk, or to boot from another type of device (such as DDS tape drive, an alternate hard disk or CD), see the following situations and examples that use the Boot Console Handler.
  • Page 58: Searching For Bootable Media

    Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that may contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt: Main Menu: Enter a command or a menu > search ipl The search may turn up more devices than there are lines on the display.
  • Page 59: Boot Command Notations

    Troubleshooting Dealing with a Boot Failure Boot Command Notations The boot command supports the following two notations: • Mnemonic • Path number Type help scsi or help lan for more information on the boot path parameters. Here are examples of mnemonic notation: •...
  • Page 60: Selftest Failures

    Troubleshooting Selftest Failures Selftest Failures Chassis codes are the key to debugging selftest errors. If a failure is found during selftest, chassis codes are displayed in the LCD. The procedure for using these codes to debug a failure is as follows: 1.
  • Page 61: Chassis Codes

    Troubleshooting Selftest Failures Chassis Codes Table 3-2. lists all of the chassis codes for the B1000 and C3000 workstations. Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description 1n01 CPU n detected an unexpected HPMC. SYS BD HPMC occurred CPU n detected an unexpected power fail 1n02 SYS BD...
  • Page 62 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description CPU n detected an unexpected data 1n13 SYS BD data mem brk trp memory break trap. CPU n detected an unexpected TLB dirty 1n14 SYS BD TLB dirty bit tr bit trap.
  • Page 63 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description CPU n is starting its interval timer 1n27 SYS BD CPU n itimer test self-test. CPU n is starting its multi-media 1n28 SYS BD CPU n multi-media instructions self-test.
  • Page 64 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description The monarch CPU failed. 1nBA SYS BD monarch CPU fail The CPU identifier was out of range. 1nBB SYS BD bad CPU n number Bootstrap failure--machine halted. 1nBF SYS BD CPU n halt boot...
  • Page 65 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description CPU n is starting its data cache ECC 2n90 SYS BD CPU n dcache ECC self-test. A firmware assertion failed. 2BAD SYS BD assertion fail Monarch CPU n is testing the boot ROM 3n00 SYS BD ROM checksum tst...
  • Page 66 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description CPU n detected an unsupported system 3n09 SYS BD bad sys mde byte mode. Stable store hardware version doesn’t 3n1A SYS BD hversion mismtch match system. Check model string with version in stable 3n1B SYS BD...
  • Page 67 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description CPU n is bypassing its late self-tests to 4n01 SYS BD CPU n skip lst save time. CPU n finished its late self-tests. 4n0E SYS BD CPU n exit lst CPU n is re-executing some of its early CPU n lst erly st...
  • Page 68 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description CPU n is starting its data cache miss 4n60 SYS BD CPU n dcache miss self-test. CPU n detected an unknown error on the 5n00 SYS BD unknown bus err system bus (Runway).
  • Page 69 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Try to find a single memory bank to use 7020 SYS BD search for IMM for the initial memory module. DIMM s was the initial memory module 703s DIMM DIMM s IMM vrfy...
  • Page 70 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description The DIMM table is full--cannot add new 7207 DIMM DIMM table full type. SPD didn’t find any memory DIMMs. 7208 DIMM no DIMMs found SPD is checking memory slot s. is DIMM s inst? 721s DIMM...
  • Page 71 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Memory interleave generation failed. 730C SYS BD mem intrlv fail Main memory configuration complete. 730F SYS BD mem config done Starting non-destructive memory test. 7400 DIMM non-dest mem tst Non-destructive memory test complete.
  • Page 72 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Memory ECC test failed to detect 7612 DIMM ECC single ECC single-bit ECC error. Memory ECC test failed to detect 7613 DIMM ECC multipl data multiple-bit data error. Memory ECC test failed to signal 7614 DIMM...
  • Page 73 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Memory address outside configured 7848 SYS BD addr not mapped memory space. Destructive memory test detected an 785s DIMM MBE in DIMM s uncorrectable memory error in DIMM s. Destructive memory test detected both an 786s DIMM...
  • Page 74: Table 3-2

    Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Invalid boot device class; bad IODC? 80F8 EXT IO invalid boot dev Unexpected error; bad IODC? 80FC EXT IO invalid boot dev Starting PCI bus and device discovery. 8800 IOCARD PCI BusWlk start...
  • Page 75 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description PCI device requested invalid memory 8C0A EXT IO PCI mem type err type. PCI bus depth exceeded maximum 8C0B IO BD PCI max bus dpth supported depth. Unable to configure PCI device.
  • Page 76 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Graphics in PCI slot s failed to initialize 9C6s EXT IO bad PCI slot s as a console device. Set graphics console to monitor type t. 9C8t EXT IO cnfg mon type t...
  • Page 77 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Autoboot is trying to boot from primary C540 EXT IO init pri path boot device. Loading IPL from primary boot device. C580 EXT IO load IPL pri pth Error loading IPL from primary boot C5F0 EXT IO...
  • Page 78 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Cannot load IPL from non-primary boot C7F1 EXT IO bad alt IPL read device--load address invalid. Cannot load IPL from non-primary boot C7F2 EXT IO bad alt IPL read device--file is not IPL image.
  • Page 79 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description A Low-Priority Machine Check entered CB10 SYS BD LPMC initiated the firmware LPMC handler. The handler should log the error and return to normal operation. An instruction cache parity error caused CB11 SYS BD icache LPMC err...
  • Page 80 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Rope-to-PCI bridge timed out. Could be a CBA6 IO BD R2PCI resp tmout failure of the PCI card, rope, or R2PCI bridge. Unknown I/O controller error. CBA7 IO BD Unknown AIOC err...
  • Page 81 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Rope-to-PCI bridge signalled multiple CBD0 IO BD R2PCI T-Abort;OV Target Aborts. PCI address/command parity error. CBD2 IO BD PCI parity err Multiple PCI address/command parity CBD4 IO BD PCI par err;...
  • Page 82 Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description The size of the operating system HPMC CBF2 SYS BD bad OS HPMC len handler is invalid. Firmware will halt the CPU, requiring a power cycle to recover. The operating system HPMC handler CBF3 SYS BD...
  • Page 83: Memory Failures

    Troubleshooting Selftest Failures Table 3-2. Chassis Codes for B1000/C3000 Workstations Ostat Code Message Description Slave CPU n entering memory CC4n SYS BD CPU n mem rendez rendezvous, waiting for the monarch CPU to select a boot device. Firmware is initializing communications D000 SYS BD micro controller...
  • Page 84: Running System Verification Tests

    Troubleshooting Running System Verification Tests Running System Verification Tests HP-UX uses an on-line diagnostics product named Mesa (Support Tools Manager) that allows system operation verification. Three interfaces are available with the Support Tools Manager: • a command line interface (accessed through the cstm command) •...
  • Page 85 Troubleshooting Running System Verification Tests 5. To exit the Support Tools Manager, enter the following: CSTM> exit Enter If any tests failed, run Self Test and ISL diagnostics to isolate the problem. Chapter 3...
  • Page 86: Running Ode-Based Diagnostics

    Troubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests. ODE is an ISL utility.
  • Page 87: Field Replaceable Units

    Field Replaceable Units This chapter lists the HP V B1000/C3000 Workstation Field Replaceable Units ISUALIZE (FRUs) and provides procedures and illustrations showing their removal and replacement.
  • Page 88 Field Replaceable Units WARNING For all removal and replacement procedures in this chapter, you must power off the workstation and unplug the workstation power cord from the AC power outlet. NOTE To maintain FCC/EMI compliance, verify that all covers are replaced and that all screws are properly seated.
  • Page 89 Field Replaceable Units Figure 4-1. B1000/C3000 Workstation Main Components Fan/Speaker PCI Retainer System Fans Chassis LCD/ Power Switch Air Divider Power Supply Side Panel System Board Memory CD Drive Cards Carrier Hard Disk Drive Fan Assembly Floppy Hard Disk Disk Drive Drive Carrier Carrier...
  • Page 90 Field Replaceable Units Figure 4-2. CD Drive Bracket Assembly CD Drive Bracket Blank Filler Plate Blank Filler Screws (T-10 Torx Screws) Bracket Screws (T-15 Torx Screws) Figure 4-2. shows the CD Drive Bracket FRUs for the B1000/C3000 workstation. Chapter 4...
  • Page 91 Field Replaceable Units Figure 4-3. Floppy Drive Bracket Assembly Floppy Drive Bracket Bracket Screw Blank Filler Screws (T-10 Torx) Bracket Screw (T-15 Torx) Blank Figure 4-3. shows the Floppy Disk Drive Bracket Assembly for the B1000/C3000 workstation. Chapter 4...
  • Page 92 Field Replaceable Units Figure 4-4. Hard Disk Drive Bracket Assembly 6-32 Shoulder Screws Drive Mounting Bracket Figure 4-4 shows the Hard Disk Drive Bracket Assembly FRUs for the B1000/C3000 workstation. Chapter 4...
  • Page 93: Exchange And Non-Exchange Part Numbers

    Field Replaceable Units Exchange and Non-exchange Part Numbers Exchange and Non-exchange Part Numbers In this chapter we refer to exchange and non-exchange part numbers. You must return FRUs with exchange part numbers in exchange for a replacement FRU. Do not return FRUs with non-exchange part numbers—you may discard them. Each of the B1000/C3000 workstation exploded views show field replaceable units.
  • Page 94: Frus Part Numbers

    Field Replaceable Units Exchange and Non-exchange Part Numbers FRUs Part Numbers Table 4-1. Exchange Parts FRU List Part Number Description A4986-69012 300MHz B1000 CPU Assembly A4986-69014 400MHz C3000 CPU Assembly A6057-69010 750MHz C3700 CPU Assembly A3862-69501 256 MByte SDRAM DIMM A3860-69501 128 MByte SDRAM DIMM A1658-69028...
  • Page 95 Field Replaceable Units Exchange and Non-exchange Part Numbers Table 4-2. Non-exchange Parts FRU List Part Number Description A4986-66530 SCA Disk Backplane D2035-60282 Floppy Drive D4385-60001 32x ATAPI CD Drive A4978-62005 SCA - drive bracket A4978-62006 CD Drive bracket assembly A4986-62006 Floppy Disk Drive bracket assembly 5063-4513 Speaker...
  • Page 96 Field Replaceable Units Exchange and Non-exchange Part Numbers Table 4-2. Non-exchange Parts FRU List Part Number Description 0624-0727 Screw - T-15 w/ slot 1826-4269 Real Time Clock Module (internal battery) Chapter 4...
  • Page 97: Fru Removal And Replacement

    Field Replaceable Units FRU Removal and Replacement FRU Removal and Replacement The procedures in this section describe how to remove field replaceable units (FRUs). Observe any notices and prerequisites before removing a FRU. Replacement is the reverse of removal, unless noted. Before performing these procedures, observe the following precautions: Step 1.
  • Page 98: System Unit Front Panel

    Field Replaceable Units FRU Removal and Replacement System Unit Front Panel This section describes how to open and close the workstation front panel. Opening the System Unit Front Panel Perform the following steps to open the system unit. 1. Power off the workstation, and unplug the power cord from the electrical outlet. 2.
  • Page 99 Field Replaceable Units FRU Removal and Replacement 3. Plug in the system unit power cord, and power on the system. Left Side Panel of the System Unit This section explains how to open and close the left side panel of the system unit. This side panel will have to be opened whenever you need access to the internal components of the workstation.
  • Page 100 Field Replaceable Units FRU Removal and Replacement Figure 4-6. Opening the Left Side Panel of the System Unit Hinge Slot T-15 Torx Thumbscrew EMI gasket Safety Safety Interlock Interlock Release Switch NOTE The EMI gasket, as shown in Figure 4-6, must not be removed from the side panel.
  • Page 101 Field Replaceable Units FRU Removal and Replacement Closing the Left Side Panel of the System Unit Perform these steps to close the left side panel. NOTE Power supply thumbscrews must be fully tightened before closing the left side panel. Failure to tighten thumbscrews may damage the left side panel. 1.
  • Page 102: System Power Supply

    Field Replaceable Units FRU Removal and Replacement System Power Supply This section will prove important to you as you begin to service the system. For example, you may need to install memory in the system unit. To do this, you need to position the power supply so you can access the memory slots.
  • Page 103 Field Replaceable Units FRU Removal and Replacement the power supply is propped in the upright position as shown in Figure 4-8. Note that the bail automatically springs into the bail lock to secure the power supply. Figure 4-8. Propping Up the Power Supply Bail Lock Bail Bail...
  • Page 104 Field Replaceable Units FRU Removal and Replacement Figure 4-9. Disconnecting the Power Supply Cables Power Control Cable Cable Connector Connectors 3. Remove the bail from the bail lock. See Figure 4-10. 4. Grasp the power supply by the handle and slide the spring hinge lever to the right and rotate it downward to lock it in place.
  • Page 105: Figure 4-10

    Field Replaceable Units FRU Removal and Replacement Figure 4-10. Removing the Power Supply Power Supply Right Hinge Spring Lever Spring Hinge Bail Lock Bail Closing the System Once you have completed the task you set out to perform, you are ready to close the system.
  • Page 106: I/O Cards

    Field Replaceable Units FRU Removal and Replacement I/O Cards The B1000 and C3000 computer’s PCI assembly has six slots. Slots 5 and 6 are half-size Peripheral Connect Interface (PCI) slots. Slots 1 through 4 are full-size PCI slots. See Figure 4-11 for a brief description of slot capabilities. Figure 4-11.
  • Page 107: Figure 4-13

    Field Replaceable Units FRU Removal and Replacement Removing I/O Cards This section assumes that you already have I/O cards loaded in the system unit, and you would like to remove them. You will need a T-15 Torx driver or a flat blade screw driver to remove the I/O slot bulkhead screws.
  • Page 108 Field Replaceable Units FRU Removal and Replacement Installing I/O Cards To install a new I/O card, do the following: NOTE Slots two and four are the graphics card slots. The primary graphics card slot is slot number two and the secondary graphics card slot is slot number four. 1.
  • Page 109: System Unit Fans

    Field Replaceable Units FRU Removal and Replacement System Unit Fans The B1000/C3000 has five fans that are used to cool various areas within the unit. If one of these fans is not working, you will need to replace it to ensure no heat damage is caused to the system unit.
  • Page 110 Field Replaceable Units FRU Removal and Replacement Removing the Fan from the Hard Disk Drive Area This section provides the procedure for removing the cooling fan from the back of the hard disk drive chassis. You will need to remove this fan when it needs replacement and when you need to access or remove the: •...
  • Page 111: Figure 4-16

    Field Replaceable Units FRU Removal and Replacement Figure 4-16. Removing the Fan from the Hard Disk Drive Chassis Fan Bracket Handle Alignment Fan Bracket Memory Fan Bottom Alignment Tab DIMM Card Fan Bracket Guide Bottom Alignment Hole DIMM Card Connector Removing the Fans from the CPU Area This section provides the procedure for removing the cooling fans from the CPU area of the system unit’s chassis.
  • Page 112: Figure 4-17

    Field Replaceable Units FRU Removal and Replacement Figure 4-17. Removing the Fan Rivets Plastic Rivet(s) Plastic Rivet(s) Plastic Rivet(s) Plastic Rivet(s) 4. Remove the plastic mounting rivets that hold the fans in place. See Figure 4-17. To remove the rivets, press in on the backside of the rivet to release the fastener. If the rivet backside is inaccessible, use a sharp edged device to remove the rivet from the face of the rear panel.
  • Page 113: Figure 4-18

    Field Replaceable Units FRU Removal and Replacement Figure 4-18. Removing CPU Area Fans Top of Workstation (Upper) System Fan 2 Front of Workstatio (Lower) System Fan 3 Note that you can replace the fans using the original rivets; however, the plastic rivets will be slightly deformed.
  • Page 114: Figure 4-19

    Field Replaceable Units FRU Removal and Replacement Removing the Fan and Speaker from the I/O Card Area The I/O area of the system unit has its own cooling fan. Note that there is a speaker attached to the same mounting bracket as the fan. This section explains how to remove the fan and speaker if they are defective.
  • Page 115: Figure 4-20

    Field Replaceable Units FRU Removal and Replacement Figure 4-20. Removing the Fan and Speaker from the I/O Area Speaker Bracket Mounting Clip Speaker Cable Clips Fan Power Cable Bracket CD Drive Chassis Bracket Stop Mounting Clip Retainer Hole 5. To remove the speaker from the mounting bracket, push a finger through the access hole and spread the two retaining clips.
  • Page 116 Field Replaceable Units FRU Removal and Replacement 6. Remove the fan from the bracket by slightly pulling the left and right fan mounting clips away from the fan, and then pulling outward in the direction of the arrow. See Figure 4-21. Installing a Fan or Speaker in the I/O Card Area If you are replacing a fan or speaker in the I/O card area, follow the steps covered in this section.
  • Page 117: Removable Media Devices

    Field Replaceable Units FRU Removal and Replacement Removable Media Devices There are only two removable media devices allowed in a B1000/C3000 computer: • CD Drive • 3.5-inch floppy disk drive. The procedures provided in the subsequent sections explain how to install and remove media devices.
  • Page 118: Figure 4-22

    Field Replaceable Units FRU Removal and Replacement Figure 4-22. Removing the CD Drive Rear Cover Rear Cover Rear Cover Handle T-15 Torx/slotted Audio Screw Cable ATAPI Cable Power Cable 3. Rotate the system unit around until you see the front of the unit as shown in Figure 4-23.
  • Page 119: Figure 4-24

    Field Replaceable Units FRU Removal and Replacement Figure 4-24. Removing the CD Drive Bracket and Blank CD Drive Bracket Blank Bracket Blank Filler Screws (T-10 Torx Screws) Bracket Screws 5. Read the CAUTION statement at the beginning of this section. Next remove the CD Drive from its shipping container, and using the four T-10 screws mount the disk drive to the bracket as shown in Figure 4-24.
  • Page 120: Figure 4-25

    Field Replaceable Units FRU Removal and Replacement Figure 4-25. Installing the CD Drive CD Drive Bracket Guide CD Drive Blank Filler Screws CD Drive Bracket Runner Bracket Screws 6. Slide the CD Drive and its bracket into the system unit chassis as shown in Figure 4-25. There are runners on the side of each bracket and guides inside the CD Drive chassis that will help the assembly to slide into place.
  • Page 121: Figure 4-27

    Field Replaceable Units FRU Removal and Replacement Figure 4-27. Plugging in the ATAPI and Power Cables Audio Cable ATAPI Cable Power Cable 9. Make sure that the ATAPI and power cables are positioned so that they come out of the bottom edge of the rear CD Drive cover.
  • Page 122: Figure 4-29

    Field Replaceable Units FRU Removal and Replacement 1. Perform the procedures in the sections “Opening the System Unit Front Panel” and “Opening the Left Side Panel of the System Unit.” The front panel must be open to remove the CD Drive from the system chassis. The left side panel needs to be opened so you can get to the CD Drive’s ATAPI connector and its power connector.
  • Page 123: Figure 4-31

    Field Replaceable Units FRU Removal and Replacement mounting screws (T-10 Torx screws) as shown in Figure 4-31 and remove the CD Drive from the bracket. You are now ready to attach the CD Drive blank to the CD Drive bracket. Figure 4-31.
  • Page 124: Figure 4-32

    Field Replaceable Units FRU Removal and Replacement Figure 4-32. Installing the CD Drive Blank Bracket Guide Blank Bracket Runner CD Drive Mounting Screws CD Drive Bracket Bracket Screws 6. Tighten the two CD Drive bracket screws as shown in Figure 4-33. Figure 4-33.
  • Page 125: Figure 4-34

    Field Replaceable Units FRU Removal and Replacement cover’s edge is rounded to keep you from cutting the cables. Figure 4-34. Next, place the end opposite the rear cover handle into the cover slot and tighten the T-15 Torx screw to secure the rear cover.
  • Page 126: Figure 4-35

    Field Replaceable Units FRU Removal and Replacement Figure 4-35. Removing the Floppy Disk’s Rear Cover Rear Cover Rear Cover Handle Power Cable T-15 Torx/slotted Screw Floppy Data Cable 3. Rotate the system unit around until you see the front of the workstation as shown in Figure 4-36.
  • Page 127: Figure 4-37

    Field Replaceable Units FRU Removal and Replacement Figure 4-37. Removing the Floppy Disk Bracket and Blank Bracket Bracket Screw Blank Filler Screws Bracket Screw Blank 5. Read the CAUTION statement at the beginning of this section. Next remove the floppy disk drive from its shipping container, and using the four T-10 blank screws mount the disk drive to the bracket as shown in Figure 4-38.
  • Page 128: Figure 4-38

    Field Replaceable Units FRU Removal and Replacement Figure 4-38. Installing the Floppy Disk Drive Floppy Disk Drive Front Panel Floppy Disk Drive Mounting Screws (T-10 Torx Screws) Floppy Disk Drive Bracket Bracket Screws 6. Slide the floppy disk and its bracket into the system unit chassis as shown in Figure 4-38.
  • Page 129: Figure 4-40

    Field Replaceable Units FRU Removal and Replacement Figure 4-40. Plugging in the Data and Power Cables Power Cable Data Cable 9. Verify that the data and power cables are positioned to come out of the top edge of the rear floppy cover. This edge is rounded to prevent cutting of the cables. See Figure 4-41. Next tighten the T-15 rear cover screw.
  • Page 130: Figure 4-42

    Field Replaceable Units FRU Removal and Replacement 2. Remove the floppy rear disk cover by unscrewing the T-15 Torx screw as shown in Figure 4-42. Note that the floppy’s rear cover is located on the rear of the removable media chassis inside the system unit. Push the cover handle away from the rear of the removable media chassis approximately one inch.
  • Page 131: Figure 4-44

    Field Replaceable Units FRU Removal and Replacement Figure 4-44. Removing the Floppy Disk Drive Floppy Disk Mounting Screw (four, T-10) Bracket Screw Floppy Disk Drive Floppy Disk Bracket 5. Place the floppy disk blank in the floppy disk bracket and insert the four floppy disk mounting screws into the bracket and tighten them.
  • Page 132: Figure 4-45

    Field Replaceable Units FRU Removal and Replacement Figure 4-45. Installing the Floppy Disk Blank and Bracket Floppy Disk Bracket Bracket Screw Floppy Disk Mounting Screws (four, T-10) Floppy Disk Blank 6. Slide the floppy disk blank and its bracket into the system unit chassis as shown in Figure 4-45.
  • Page 133: Figure 4-47

    Field Replaceable Units FRU Removal and Replacement 8. Inspect and verify that the data and power cables are positioned to come out of the top edge of the rear floppy cover. This edge is rounded to prevent cutting of the cables. See Figure 4-47.
  • Page 134: Hard Disk Drive

    Field Replaceable Units FRU Removal and Replacement Hard Disk Drive This section describes installation and removal of hard disk drives in the B1000/C3000 workstation.The first subsection details how to install a hard drive, the second subsection details how to remove a hard disk drive and the final subsection describes how to configure the hard disk after it is installed.
  • Page 135: Figure 4-48

    Field Replaceable Units FRU Removal and Replacement Figure 4-48. The Hard Drive Slots Hard Disk Drive Slots SCSI ID 5 SCSI ID 6 (Boot Disk) 2. Open the hard drive slot by pressing the plastic release hook upward and pulling outward on the release lever as shown in Figure 4-49.
  • Page 136: Figure 4-49

    Field Replaceable Units FRU Removal and Replacement Figure 4-49. Removing the Hard Drive Bracket Hard Disk Drive Bracket Two T-15 Torx Hard Disk Drive Mounting Screws (hidden) Plastic Release Hook Release Lever Two T-15 Torx Hard Disk Drive Mounting Screws 3.
  • Page 137: Figure 4-50

    Field Replaceable Units FRU Removal and Replacement Figure 4-50. Inserting the Hard Disk Drive Mounting Grommet (do not remove) T-15 Torx Shoulder Screw Hard Drive Bracket Plastic Release Hook Hard Disk Release Lever Drive Removing a Hard Disk Drive This procedure explains how to remove the hard disk drive. Note that there are no cables for you to worry about when removing a hard disk drive.
  • Page 138: Figure 4-51

    Field Replaceable Units FRU Removal and Replacement Figure 4-51. The Hard Drive Slots Hard Disk Drive Slots SCSI ID 5 SCSI ID 6 2. Open the hard drive slot by pressing the plastic release hook upward and pulling outward on the release lever as shown in Figure 4-52.. As you pull outward on the release lever, the hard drive bracket will slide out of its slot.
  • Page 139: Figure 4-53

    Field Replaceable Units FRU Removal and Replacement 3. Remove the four T-15 Torx screws from the hard disk drive bracket. See Figure 4-53.. Figure 4-53. Removing the Hard Disk Drive from the Bracket Mounting Grommet (do not remove) T-15 Torx Shoulder Screw Hard Disk Drive Bracket...
  • Page 140: Figure 4-54

    Field Replaceable Units FRU Removal and Replacement Figure 4-54. Replacing the Hard Disk Drive Bracket Hard Disk Drive Bracket Plastic Release Hook Release Lever Storage Location for the Four T-15 Shoulder Screws Chapter 4...
  • Page 141: Dimm Cards

    Field Replaceable Units FRU Removal and Replacement DIMM Cards This section contains information regarding the installation and removal of memory (DIMM cards). Before continuing with this section, carefully read the following list of considerations: • Use the procedure described in “Displaying the Current Memory Configuration” on page 175 before attempting to install additional memory DIMMs in the workstation.
  • Page 142: Figure 4-5

    Field Replaceable Units FRU Removal and Replacement 4. For ease in installation of additional memory the hard disk drive fan may need to be removed. See the section “Removing the Fan from the Hard Disk Drive Area” on page 110 in this chapter. 5.
  • Page 143: Figure 4-57

    Field Replaceable Units FRU Removal and Replacement Figure 4-57. Installing Memory Cards Press down on ejector tabs to open Step 1 them and place the DIMM card in the connector so that your fingers are on the edge of the DIMM card. Notches Step 2 Black...
  • Page 144: Figure 4-58

    Field Replaceable Units FRU Removal and Replacement Figure 4-58. Propping Up the Power Supply Power Supply Disk/Memory Bracket DIMM Connectors 3. Prop up the system unit power supply as explained in the section “Propping Up the System Unit Power Supply” in this chapter. 4.
  • Page 145: System Unit Lcd

    Field Replaceable Units FRU Removal and Replacement System Unit LCD This section describes how to remove and replace the B1000/C3000 workstation power switch/LCD assembly, which is located on the front panel. Removing the System Unit LCD To remove the LCD assembly, perform the following steps: 1.
  • Page 146 Field Replaceable Units FRU Removal and Replacement 4. Replace the system unit’s front panel. This completes the installation of the system LCD assembly. Chapter 4...
  • Page 147: The System Board

    Field Replaceable Units FRU Removal and Replacement The System Board The system board contains the I/O section, computer main memory, CPU, and all of the circuitry and connections that control how the workstation’s hardware and operating system interact with each other. If any of the components on the system board are defective, you must remove the system board from the workstation chassis.
  • Page 148: Figure 4-61

    Field Replaceable Units FRU Removal and Replacement Figure 4-61. Removing the System Board System Board Left Edge Right Edge 8. Fold back the workstation cables to avoid interference or damage. 9. Grasp the system board tray handle and slide the system board to the front of the workstation.
  • Page 149 Field Replaceable Units FRU Removal and Replacement Figure 4-62. Installing the System Board Fan Power Connector Speaker Connector LCD Display Connector CD Power CD Drive Connector Connector Floppy Drive Connector Power Connector Power Connector Ultra2 Wide LVD SCSI Connector 2. Re-attach the cables described in step 7 of “Removing the System Board” on page 147 and replace the two T-15 Torx screws on the rear of the chassis.
  • Page 150: Replacing The Battery

    Field Replaceable Units FRU Removal and Replacement Replacing the Battery The battery in the B1000/C3000 workstation is contained within the real time clock module, part number 1826-4269, on the system board. The component reference designation is U33 on the system board. Follow the steps below to replace the battery: 1.
  • Page 151: Diagrams

    Diagrams This chapter provides functional information about the B1000/C3000 workstations. The following block diagrams are intended as a guide to understanding the overall power distribution and the functional overview of the workstations.
  • Page 152: System Power

    Diagrams System Power System Power Figure 5–1 shows the system power distribution. Figure 5-1. Power Distribution Diagram Chapter 5...
  • Page 153 Diagrams Figure 5–2 shows the system unit block diagram. Figure 5-2. System Unit Functional Block Diagram Chapter 5...
  • Page 154 Diagrams Chapter 5...
  • Page 155: Boot Console Handler

    Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in HP Visualize B1000/C3000 workstations.
  • Page 156 Boot Console Handler Here are the topics covered in this chapter: • Boot Console Handler Features • Accessing the Boot Console Handler • Booting the Workstation • Searching for Bootable Media • Resetting the Workstation • Displaying and Setting Paths •...
  • Page 157: Boot Console Handler Features

    Boot Console Handler Boot Console Handler Features Boot Console Handler Features There are times when you want to interact directly with the hardware of your computer before it boots the operating system. The workstation provides a menu-driven boot console handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
  • Page 158: Accessing The Boot Console Handler

    Boot Console Handler Accessing the Boot Console Handler Accessing the Boot Console Handler If the workstation has crashed or power was turned off for some reason, press the power switch and proceed to step 3. Otherwise, to access the boot console handler, follow these steps: 1.
  • Page 159: Boot Console Menus

    Boot Console Handler Boot Console Menus Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the available information. The shortened version of all commands is indicated by the uppercase letters. Help is available for all the menus and commands by typing either help, he or ? and the menu or command for which you want help.
  • Page 160 Boot Console Handler Boot Console Menus Here are the menus: ---------------- Main Menu ------------------------------------------------ Command Description ----------- ---------------------------------- BOot [PRI|ALT|<path>] Boot from specified path PAth [PRI|ALT|CON|KEY|[<path>] Display or modify a path SEArch [DIsplay|IPL] [<path>] Search for boot devices COnfiguration [<command>] Access Configuration menu/commands INformation [<command>] Access Information menu/commands...
  • Page 161 Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------- Command Description ------- ----------- AUto [BOot|SEArch][ON|OFF] Display or set specified auto flag BootID [<proc>] [<boot ID>] Display or modify processor boot ID BootINfo Display boot-related information BootTimer [0 - 200] Seconds allowed for boot attempt CPUconfig [<proc>] [ON|OFF] Config/deconfig processor...
  • Page 162 Boot Console Handler Boot Console Menus ------------- Information Menu -------------------------------------- Command Description ------- ----------------------------- Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of VLSI and firmware COprocessor Display coprocessor information FwrVersion Display firmware version Display I/O interface information LanAddress Display built-in system LAN address...
  • Page 163 Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------- Command Description ------- ------------------------------------ ChassisCodes [<proc>] Display/enable/disable chassis codes CLEARPIM Clear (zero) the contents of PIM EepromRead [<addr>] {<len>} Read EEPROM locations MemRead <addr> [<len>] [a] Read memory locations PCIDelay [<value>] Display or set PCI delay value [CLEAR] Display or clear the Page Deallocation Table...
  • Page 164: Booting The Workstation

    Boot Console Handler Booting The Workstation Booting The Workstation In general the B1000/C3000 workstation is started by the power switch and HP-UX boots automatically. However, you may not always want the usual sequence to occur. For example, you may want to start the workstation from an operating system that is stored on a device that is different from the usual boot device.
  • Page 165 Boot Console Handler Booting The Workstation Answering yes (Y) causes the ISL to be loaded from the specified device. After a short time, the following prompt appears on your screen: ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system.
  • Page 166: Searching For Bootable Media

    Boot Console Handler Searching for Bootable Media Searching for Bootable Media To list devices that contain bootable media, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter, and then type the following at the prompt and press Enter Main Menu: Enter command >...
  • Page 167: Resetting The Workstation

    Boot Console Handler Resetting the Workstation Resetting the Workstation To reset your workstation to its predefined values, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter, and then type the following at the prompt and press Enter Main Menu: Enter command >...
  • Page 168: Displaying And Setting Paths

    Boot Console Handler Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of your workstation. The path command sets the system paths shown in Table 6-1. The path command sets and displays the hardware address of a specified device attached to the I/O bus of your workstation.
  • Page 169 Boot Console Handler Displaying and Setting Paths Handler” earlier in this chapter, and then type the following at the prompt and press Enter Main Menu: Enter command > path path_type path where path_type is one of the path types listed in Table 6-1. and path is the specification of the path in Mnemonic Style Notation (as described in Table 6-2.).
  • Page 170: Displaying And Setting The Monitor Type

    Boot Console Handler Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a specific resolution and frequency. If you replace your workstation’s monitor with a different type of monitor, you must reconfigure your workstation to support the new monitor.
  • Page 171: Displaying The Current Monitor Configuration

    Boot Console Handler Displaying and Setting the Monitor Type Displaying the Current Monitor Configuration To display the current monitor configuration for your system from the Configuration Menu of the Boot Console Handler, follow the directions in “Accessing the Boot Console Handler” on page 158 in this chapter.
  • Page 172: Setting The Monitor Type

    Boot Console Handler Displaying and Setting the Monitor Type Setting the Monitor Type You can set the monitor type for a graphics adapter by typing the following at the prompt and pressing Enter Configuration Menu: Enter command> monitor graphics( n ) tt Where n is the number of the graphics adapter and tt is the monitor type.
  • Page 173: Setting The Monitor Type At Power On

    Boot Console Handler Displaying and Setting the Monitor Type The boot console may display a message that tells you that your new monitor selection will take effect the next time you reboot your workstation. The boot console also displays the new monitor information.
  • Page 174: Troubleshooting Monitor Problems

    Boot Console Handler Displaying and Setting the Monitor Type At this point, the new monitor type is active, but not saved. Because you didn’t save the monitor type, the next time you reboot the system the original monitor type will be used. Next, the following message is displayed: To select a new Graphics Monitor Type press the <TAB>...
  • Page 175: Displaying The Current Memory Configuration

    Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory. To display the current memory configuration for you system, from the Information Menu of the boot console handler, follow the directions in “Accessing the Boot Console Handler”...
  • Page 176: Memory Information Sample

    Boot Console Handler Displaying the Current Memory Configuration Memory Information Sample The following sample shows the memory information when memory modules are properly installed and configured: MEMORY INFORMATION MEMORY STATUS TABLE Slot Size Status ----- -------- ------ 256MB Active 256MB Active 128MB Active...
  • Page 177: Displaying The Status Of The I/O Slots

    Boot Console Handler Displaying the Status of the I/O slots Displaying the Status of the I/O slots The I/O command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the boot console, type the following command at the prompt and press Enter...
  • Page 178: Setting The Auto Boot And Auto Search Flags

    Boot Console Handler Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in your workstation’s nonvolatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset these flags to a new value, the change takes effect the next time you reboot the workstation.
  • Page 179: Displaying And Setting The Security Mode

    Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes effect the next time you reboot the computer.
  • Page 180: Displaying And Setting Fastboot Mode

    Boot Console Handler Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor self tests during the power-on self tests. This enables the workstation to complete its boot process quicker.
  • Page 181: Displaying And Setting The Lan Station Address

    Boot Console Handler Displaying and Setting the LAN Station Address Displaying and Setting the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know your LAN station address in order to add your workstation to the cluster.
  • Page 182: Displaying System Information

    Boot Console Handler Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display system information from the Information Menu, type the following at the prompt and press Enter Information Menu: Enter command>...
  • Page 183: Displaying Pim Information

    Boot Console Handler Displaying PIM Information Displaying PIM Information The pim command allows you to display the most recent PIM information for the specified fault type. To display PIM information for a specific fault, from the Service Menu, type the following at the prompt and press Enter Service Menu: Enter command >...
  • Page 184: Stable Storage

    Boot Console Handler Stable Storage Stable Storage Stable storage is non-volatile memory associated with the PA-RISC processor module. Stable storage is used by the processor (CPU) to store: • Device path information • The state of the boot flags • HPMC error information •...
  • Page 185: Isl Environment

    Boot Console Handler ISL Environment ISL Environment The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an offline platform to execute optional diagnostic and utility programs from a boot device when HP-UX does not load. The ISL program is the first program loaded into main memory from an external medium (LAN, disk, or tape) and launched by the initial program loader (IPL) routine from the Boot Administration environment.
  • Page 186 Boot Console Handler ISL Environment • display - displays the boot and console paths in Stable Storage and the current setting of the ISL Boot Flags. • primpath - modifies the primary boot path entry in Stable Storage. The entry in Stable Storage for the primary boot device begins at byte address 0 and ends at byte address •...
  • Page 187: Obtaining And Updating System Firmware

    Boot Console Handler Obtaining and Updating System Firmware Obtaining and Updating System Firmware To update a system’s firmware, the firmware patch must be obtained from the patch server website at http://us-external_support.hp.com or http://europe-external_support.hp.com. The patch file is a combined shar’ed file that contains an ASCII cataloging file, a readme type ASCII file, and the firmware LIF binary file.
  • Page 188: Firmware Update Example

    Boot Console Handler Obtaining and Updating System Firmware NOTE This process is automatic and requires no interaction until directed to do so. Please do not interrupt the process. The load process will take about 2 minutes. Step 5. A warning message will be issued, followed by "Continue ([y]/n)?” type y and press if you wish to continue.
  • Page 189 ISL_CMD> fupdate; update pdc *************************************************************************** ****** ****** ****** FUPDATE ****** ****** ****** ****** Copyright (C) 1996-1998 by Hewlett-Packard Company ****** ****** All Rights Reserved ****** ****** ****** ****** HP shall not be liable for any damages resulting from the ****** ****** use of this program.
  • Page 190 Boot Console Handler Obtaining and Updating System Firmware Cannot get module’s product string. Continuing Please wait while I examine the LIF for F/W files: Done. Type HELP for command information. File Name | Intended Product | Version ------------+--------------------------------+---------- | Forte/Allegro Firmware (PDC) | 1.1 ************************************************************** WARNING!
  • Page 191: Product Specifications

    Product Specifications This appendix lists the regulatory specifications, safety requirements, environmental specifications, and electrical specifications for the HP V B1000/C3000 ISUALIZE workstations.
  • Page 192: Regulatory And Safety Statements

    Product Specifications Regulatory and Safety Statements Regulatory and Safety Statements This section lists the regulatory and safety statements for the B1000 and the C3000 workstations. Appendix A...
  • Page 193 Product Specifications Regulatory and Safety Statements Appendix A...
  • Page 194: Emissions Regulations

    Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your computer. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment. Operation of this device is subject to the following conditions: •...
  • Page 195: Emissions Regulations Compliance

    Product Specifications Regulatory and Safety Statements Figure A-1. VCCI Class B ITE (Japan) Figure A-2. RRL Class A EMI (Korea) Figure A-3. EMI Class A (Taiwan) Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements: In the event that a third-party noncompliant I/O device is installed, the customer assumes all Appendix A...
  • Page 196: Acoustics

    Product Specifications Regulatory and Safety Statements responsibility and liability arising therefrom. Acoustics Regulation On Noise Declaration For Machines -3. GSGV Lpa <70dB Lpa <70dB operator position am Arbeitsplatz normal operation normaler Betrieb per ISO 7779 nach DIN 45635 T.19 Laser Safety Statement (U.S.A.) (For workstations that have a CD drive installed.) The CD-ROM mass-storage system is certified as a Class 1 laser product under the U.S.
  • Page 197: Warnings

    Product Specifications Regulatory and Safety Statements Warnings Appendix A...
  • Page 198: Environmental Specifications

    Product Specifications Environmental Specifications Environmental Specifications Acoustics Deskside: 4.7 bels typical @ 25˚ C 4.9 bels typical @ 30˚ C Altitude Operating: 0-10,000 ft. above sea level (0-3000m) Non-operating (storage or shipping): 0-15,000 ft. above sea level (0-4500m) DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 mGauss @ 7 feet Electromagnetic Compatibility (EMC)
  • Page 199: Vibration

    Product Specifications Environmental Specifications Vibration Operating random: 0.21 Grms, 5-500 Hz Swept sine survival (shipping): 0.5 G (0-peak), 5-500 Hz Random survival (shipping): 2.09 Grms, 5-500 Hz Appendix A...
  • Page 200: Electrical Specifications

    Product Specifications Electrical Specifications Electrical Specifications Input Power For B1000 and C3000 workstations: 7.4 Amps RMS max @ 100V 6.2 Amps RMS max @ 120V 3.8 Amps RMS max @ 200V 3.2 Amps RMS max @ 230V Line Power AC Frequency: 48-66 Hz AC Voltage: 90-264V Maximum Power Input: 805 Watts Maximum Current Load: 10 Amps...
  • Page 201: Scsi Connections

    SCSI Connections This appendix provides information about connecting Small Computer System Interface (SCSI) devices to an HP V B1000/C3000 workstation. ISUALIZE...
  • Page 202 SCSI Connections The following topics are covered within this section: • SCSI bus differences • SCSI restrictions • Determining SCSI bus length • Assigning SCSI device IDs • Connecting to the SCSI ports If you are on a B1000/C3000 workstation, the instructions in this chapter assume you are using HP-UX 10.20 operating system and Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) with HP CDE (Common Desktop Environment).
  • Page 203: Scsi Bus Differences

    (LVD SCSI). The following table shows the specification differences between these SCSI buses. CAUTION Currently Hewlett-Packard does not support mixing Ultra Narrow Single-Ended and Ultra2 Wide LVD devices on any one bus type. Table B-1. SCSI Bus Differences Type...
  • Page 204: Scsi Restrictions

    SCSI Connections SCSI Restrictions SCSI Restrictions This section describes the SCSI restrictions that apply to your workstation in the following areas: • Cables • Terminators • Number of Devices Per SCSI Bus • Considerations for Selecting SCSI Devices NOTE The Ultra Narrow, single-ended SCSI bus supports only 7 devices because address 7 is reserved by the system.
  • Page 205 SCSI Connections SCSI Restrictions HP offers the following SCSI cables for connecting externally connected devices to the system Ultra2 Wide Low-Voltage Differential port: Table B-3. Ultra2 Wide Low-Voltage Differential SCSI Cables Cable Number Cable Description Length C2978A 0.5m 68-pin HDTS to 68-pin HDTS C2979A 1.5m...
  • Page 206: Terminators

    • Ultra2 Wide Low-Voltage Differential SCSI bus Considerations for Selecting SCSI Devices SCSI devices supported by the Hewlett-Packard Company for the Ultra Narrow Single-Ended (NSE) and Ultra2 Wide Low-Voltage Differential (LVD) SCSI buses have been qualified as SCSI devices which meet NSE and LVD specifications. Contact the local HP sales representative for a current list of SCSI devices supported by HP for use on the Ultra Narrow Single-Ended and Ultra2 Wide Low-Voltage Differential SCSI buses.
  • Page 207 SCSI Connections SCSI Restrictions higher performance SCSI bus than previous SCSI buses and is more sensitive to adherence to the electrical specifications. Low-voltage differential signaling specifications are described in the SCSI Parallel Interface-2 (SPI-2) document and in the Electrical Characteristics of Low Voltage Differential Signaling (LVDS) Interface Circuits TIA/EIA-644 document.
  • Page 208: Scsi Bus Length Constraints

    SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus length constraints for the Ultra Narrow Single-Ended SCSI bus and the Ultra2 Wide Low-Voltage Differential SCSI bus. Ultra Narrow Single-Ended SCSI Bus Length The maximum cable length for a Ultra Narrow Single-Ended SCSI bus is 3 meters. The HP V B1000/C3000 system uses a negligible amount of this maximum cable ISUALIZE...
  • Page 209 SCSI Connections SCSI Bus Length Constraints NOTE When calculating the total Ultra2 Wide Low-Voltage Differential SCSI cable/bus/trace length used externally, remember to account for cables connecting external devices together as well as the bus length internal to those devices. Appendix B...
  • Page 210: Assigning Scsi Device Ids

    SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to your drive, you need to check the existing SCSI device IDs. To determine which SCSI device IDs are available for your device, use the ioscan command in a terminal window: 1.
  • Page 211: Assigning Ultra Narrow Single-Ended Scsi Device Ids

    SCSI Connections Assigning SCSI Device IDs Assigning Ultra Narrow Single-Ended SCSI Device IDs You can determine which Ultra Narrow Single-Ended SCSI (NSE SCSI) devices are currently in use by reviewing the output from the ioscan command discussed above and looking under the “H/W Path” heading. The entry 10/0/15/0 is the built-in Ultra Narrow Single-Ended SCSI bus.
  • Page 212: Connecting To The Scsi Ports

    SCSI Connections Connecting to the SCSI Ports Connecting to the SCSI Ports This section describes how to connect to the system SCSI ports (Ultra Narrow Single-Ended and Ultra2 Wide Low-Voltage Differential). System SCSI Port Connection The system contains two SCSI connectors: •...
  • Page 213 SCSI Connections Connecting to the SCSI Ports NOTE It is necessary to put a terminator on unused SCSI connectors on the rear panel, or the last device connected to the SCSI bus. Terminators are shipped with the system. Only use a NSE SCSI terminator for the NSE SCSI bus and a FW LVD terminator for the FW LVD SCSI bus.
  • Page 214 SCSI Connections Connecting to the SCSI Ports Appendix B...
  • Page 215: Related Documentation

    Related Documentation This appendix provides part numbers and titles to related documentation.
  • Page 216: Installation Manual

    Related Documentation Installation Manual • A4985-90010 - HP V B1000/C3000 Installation Card ISUALIZE Service Manuals • B2355-90040 - System Administration Tasks Manual HP 9000 Series 700 • B3782-90176 - Support Media User’s Manual • A4033-90099 - HP A4032/A4033 Color Monitors CE Handbook Reference Manuals •...
  • Page 217: Glossary

    Glossary attachment unit interface (AUI) A transceiver cable that conforms to IEEE 802.3 absolute pathname The full specifications. pathname of a file, including all the directories leading to it, starting with the root directory (“/”) and ending with the filename itself See also file, filename, back up v.
  • Page 218 Glossary diskless workstations. See also read from and written to these boot ROM. disks. CD-RAM disks are 120 mm (4.7 inches) in diameter, use one boot console handler The data surface, and have a capacity interactive firmware that enables of about 650 MB. The data surface you to interact with the hardware contains pits and flat spots of your workstation before the...
  • Page 219 Glossary uses removable CD-ROM disks. group of workstations connected The drive contains a via a Local Area Network (LAN). semiconductor laser for reading One workstation, the cluster data optically and an embedded server, acts as a file server to the controller.
  • Page 220 Glossary command interpreter A commands. To enter a control key program that reads lines of text sequence, hold down the “Ctrl” key from standard input (typed at the while pressing another key. keyboard or read from a file) and interprets them as requests to See Central Processing execute commands or programs.
  • Page 221 Glossary daisy-chaining A method of allows for a wider data path as connecting devices in which the more modules can be accessed at signal passes from one device to the same time. the next in serial fashion along a bus. directory A special type of “container”...
  • Page 222 Glossary hence the pointer on the screen) system operations. The EEPROM while holding down one or more of is used for storing configuration its buttons. This process specifies information that will be two separate locations on the “remembered” after a reboot and screen for those operations that AC power loss.
  • Page 223 Glossary that runs at 20 Mbytes/second, file server via a LAN in order to which allows a cable length of up use the file server to access data. to 3 meters and a transfer rate of up to 20MB per second See also file system The hierarchically Ultra2 Wide Low-Voltage organized set of files and...
  • Page 224 $HOME The environment HP-UX. This is Hewlett-Packard’s variable that contains the name of version of the UNIX® operating a user’s home directory. This is the system.
  • Page 225 Glossary into an icon See also icon. three-digit decimal integer between 0 and 255, inclusive, in Initial System Loader The which leading zeroes are optional. program that actually controls the The internet protocol address is loading of the operating system. also referred to as the “IP address.”...
  • Page 226 Glossary the system substitutes the login directory The directory in pathname that the link contains. which you are placed when you log in, usually your home directory link, v. To establish a relationship See also home directory. between two objects such that one of the objects contains only the Login Manager The program information required to associate it...
  • Page 227 Glossary mouse pointer See pointer. node name A unique identifying name given to a workstation in a cluster See also cluster, node. nonvolatile memory System name A character string memory that retains its contents associated with a file, directory, or even after workstation power is link.
  • Page 228 Glossary command. object. permissions A set of rights (read, write, execute) associated with an object in the file system. parent directory A directory Determines who may use the that contains other directories, object and how. each of which is then called a subdirectory See also PID Process Identifier.
  • Page 229 Glossary execute programs; a program currently running in the system. RAM Random-access memory. process ID A unique identification number assigned to ROM Read-only memory. all processes by the operating system. Also referred to as a PID root See superuser. See also PID. scroll bar A vertical or horizontal bar located on the side or bottom of processor internal memory.
  • Page 230 Glossary shell command An instruction soft physical address. This is a you give the system to execute a location in system memory utility program or shell script associated with the DIMM cards. See also shell script, utility standalone A workstation that is program.
  • Page 231 Glossary as user root, or by typing su the window frame, that contains (switch user) at a command-line the title of the window object. prompt. You must know the root password to become root. TOC. See transfer of control. system administrator The transceiver A device that person responsible for system and transmits and receives signals.
  • Page 232 Glossary organization is authorized use computing environment in which you may execute programs, edit See also user ID, password. text, display graphical images, etc See also Workspace Manager. user ID The name the computer uses to identify you. Your system Window Manager The HP CDE administrator assigns you a user program that controls the size,...
  • Page 233 Glossary capacity. A workstation usually includes a keyboard, a monitor, and a system unit See also node, disked workstation, diskless workstation.
  • Page 235 Index Symbols fastboot mode features $HOME firmware help I/O slot statu, absolute pathname information menu active window ANSI LAN station address argument main menu attachment unit interface (AUI) memory configuration menus monitor problems B1000/C3000 monitor type acoustics declaration of conformity security mode electrical specifications service menu...
  • Page 236 Index CD Drive floppy disk drive EISA Electrostatic Discharge hard disk drive ESD precautions environment variables hard disk drive ETHERNET I/O cards memory workstation fast, differential SCSI configuration fast-wide SCSI control key sequence file access permissions File Manager CRX color graphics file server current working directory file system...
  • Page 237 Index removable media removal and replacement kernel speaker system board installation system board LAN station address system fans location hard disk drive symbols hard disk drive left side panel hard disk line power HCRX color graphics link home directory local area network system address host name local area network host...
  • Page 238 Index nonvolatile memory security loop serial Reference documentation object Operating System root overview operating system option output device safety interlock switch output window left side panel location warning scroll bar parent directory SCSI partner node bus differences path bus lengths pathname cables connecting to ports...
  • Page 239 Index Small Computer System Interface (SCSI) standalone Storage Device controls and features Storage device CD drive floppy disk drive Style Manager subdirectory superuser system administrator system board system call system name terminal window title bar troubleshooting boot failure bootable device bootable media chassis codes console...