When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
The battery must be removed to gain access to the service tag. See the "Battery" section in Chapter 4
("Removal and replacement procedures") for battery removal and replacement instructions.
Serial number (s/n)
Part number/Product number (p/n)
Maintenance and Service Guide
This is an alphanumeric identifier that is unique to each product.
This is the product name affixed to the front of the computer.
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
This number describes the duration (in years) of the warranty
period for the computer.
This number provides specific information about the product's
hardware components. The part number helps a service
technician determine what components and parts are needed.
Removal and replacement procedures