Troubleshooting; Video And Audio; Remote Control; General - Dynex DX-L32-10A User Manual

Troubleshooting

Troubleshooting
Before calling for service, check the following information for possible
solutions to problems you may experience. If none of these solutions
work, turn off the TV, then turn it on again.
Caution: Do not try to repair the TV yourself. Refer all servicing to
qualified repair personnel.

Video and audio

Problem
No picture (screen is not lit)
and no sound.
Dark, poor, or no picture
(screen is lit), but sound is
good.
No color, dark picture, or
color is not correct.
Only snow (noise) appears
on the screen.
Dotted lines or stripes
appear on the screen.
Double images.
Good picture, but no
sound.
Audio noise.
Solution
• Make sure that the power cord is
plugged in.
• Press POWER on the TV or the

remote control.

• Make sure that the correct video
input source is selected. For more
information, see "Selecting the
video input source" on page 14.
• Try another channel. The station
may be experiencing problems.
• Adjust the brightness. For more
information, see "Adjusting the
TV picture" on page 16.
• Make sure that the correct picture
mode is selected. For more
information, see "Adjusting the
TV picture" on page 16.
• Make sure that the antenna or
cable TV is connected correctly
and securely. For more
information, see "Connecting an
antenna, cable TV, or satellite TV
box" on page 10.
• Adjust the color saturation. For
more information, see "Adjusting
the TV picture" on page 16.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. For more
information, see "Connecting an
antenna, cable TV, or satellite TV
box" on page 10.
• Adjust the antenna.
• Move the TV away from noise
sources such as cars, neon signs,
or hair dryers.
• Use a highly directional outdoor
antenna or cable TV.
• Make sure that the sound is not
muted.
• Make sure that the sound mode is
set to Stereo or Mono. For more
information, see "Selecting the
audio mode" on page 18.
• Make sure that there is no
interference with infrared
equipment such as a cordless
telephone or headphones. Move
the infrared equipment away
from the TV to eliminate the
noise.
Remote control
Problem
Remote control does not
work.

General

Problem
One or more channels do
not display.
Password has been
forgotten.
Some settings cannot be
accessed.
TV cabinet creaks.
Control buttons on the TV
do not work.
Solution
• Make sure that the power cord is
plugged in.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensor on the front of the TV.
• Make sure that the batteries are
installed correctly. For more
information, see "Installing
remote control batteries" on
page 8.
• Replace the batteries. For more
information, see "Installing
remote control batteries" on
page 8.
Solution
• Make sure that the channels are
not blocked. For more
information, see "Setting parental
control levels" on page 24.
• Make sure that the channels are
not hidden. For more information,
see "Hiding channels" on page 20.
• Enter 9999 to access parental
controls, then set a new
password.
• If a setting is grayed, the setting is
not available in the current video
input mode.
• When the TV is in use, the
temperature rises naturally and
may cause the cabinet to expand
or contract which can cause a
creaking noise. This is not a
malfunction.
• Disconnect the power cord, wait a
few seconds, then reconnect the
power cord and turn on the TV.
31