Gateway C-140S Reference Manual
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Gateway C-140S Reference Manual

Gateway C-140S Reference Manual

Convertible notebook
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CONVERTIBLE NOTEBOOK
REFERENCEGUIDE
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Summary of Contents for Gateway C-140S

  • Page 1 CONVERTIBLE NOTEBOOK REFERENCEGUIDE ®...

  • Page 3: Table Of Contents

    Contents Chapter 1: About This Reference... . 1 About this guide ........2 Accessing your online User Guide .
  • Page 4 Contents Programming the Windows Journal button ..32 Using the optional fingerprint reader ....35 Running the TouchStrip Tutorial .
  • Page 5 www.gateway.com Ordering accessories ....... 64 Chapter 5: Managing Power ....67 Monitoring the battery charge .
  • Page 6 Contents Cleaning CDs or DVDs ......91 Recovering your system ......91 Recovering pre-installed software and drivers .
  • Page 7 www.gateway.com PC Cards ........137 Pointing device .
  • Page 8 Contents...

  • Page 9: Chapter 1: About This Reference

    CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information Important The color of your notebook may vary from the pictures in this reference guide.

  • Page 10: About This Guide

    CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway convertible notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive.

  • Page 11: Gateway Contact Information

    www.gateway.com Gateway contact information Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model and serial number The label on the bottom of your convertible notebook contains information that identifies your convertible notebook model and its features.

  • Page 12: For More Information

    CHAPTER 1: About This Reference For more information For more information about your convertible notebook, visit Gateway’s Support page at www.gateway.com or the Web address shown on your convertible notebook’s label. The Support page also has links to additional Gateway documentation and detailed specifications.

  • Page 13: Chapter 2: Checking Out Your Notebook

    CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Bottom • Keyboard area...

  • Page 14: Front

    CHAPTER 2: Checking Out Your Notebook Front Speaker Speaker LCD panel release latch Memory card reader Microphone jack Digital pen Headphone jack Component Icon Description Speakers Provide audio output when headphones or amplified speakers are not plugged in. LCD panel release Press to open the LCD panel.

  • Page 15: Left

    www.gateway.com Left Monitor Power IEEE 1394 PC Card Ethernet port connector Docking port slot jack ports port Component Icon Description Power connector Plug the AC adapter cable into this connector. Docking port Connect the optional port replicator to this port. Warning: Power is passed through this port.

  • Page 16: Right

    CHAPTER 2: Checking Out Your Notebook Right Modular bay Ventilation fan Modem jack Kensington lock slot Component Icon Description Modular bay Insert a module such as a CD drive, combination DVD/CD-RW drive, multi-format DVD±RW drive, or a multibay battery into this bay. For more information, see “Changing modules”...

  • Page 17: Bottom

    www.gateway.com Bottom Battery latch Main battery Battery lock Memory Modular bay latch Hard drive Modular bay Customer latch care label Digital pen Component Icon Description Customer Includes the Customer Care contact information. For Care label more information, see “Gateway contact information” on page Modular bay Insert a module such as a CD drive, combination...

  • Page 18: Keyboard Area

    CHAPTER 2: Checking Out Your Notebook Component Icon Description Battery latch Slide to release the main battery. For more information, see “Changing batteries” on page Main battery Provides power when the convertible notebook is not plugged into AC power. Battery lock Slide to unlock the battery.
  • Page 19 www.gateway.com Component Icon Description Fingerprint Provides enhanced security. For more information, see reader “Using the optional fingerprint reader” on page (optional) Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see “Using the keyboard” on page Microphone Record audio through this microphone.
  • Page 20 CHAPTER 2: Checking Out Your Notebook...

  • Page 21: Chapter 3: Setting Up And Getting Started

    CHAPTER3 Setting Up and Getting Started • Working safely and comfortably • Connecting the AC adapter • Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your convertible notebook • Turning off your convertible notebook •...

  • Page 22: Working Safely And Comfortably

    CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your convertible notebook, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. •...

  • Page 23: Setting Up Your Computer Desk And Chair

    www.gateway.com • Avoid focusing your eyes on your screen for long periods of time. Every 10 or 15 minutes, look around the room, and try to focus on distant objects. • Where feasible, keep your head vertical while looking at the screen. If you use an external keyboard, raise the convertible notebook so the top of its screen is no higher than eye level.

  • Page 24: Avoiding Discomfort And Injury From Repetitive Strain

    CHAPTER 3: Setting Up and Getting Started Avoiding discomfort and injury from repetitive strain • Vary your activities to avoid excessive repetition. • Take breaks to change your position, stretch your muscles, and relieve your eyes. • Find ways to break up the work day, and schedule a variety of tasks.
  • Page 25 www.gateway.com To connect the AC adapter: Connect the power cord to the AC adapter. Connect the AC adapter to your convertible notebook’s power connector. Plug the power cord into a wall outlet. The battery charge indicator turns on (see “Using the status indicators”...

  • Page 26: Protecting From Power Source Problems

    CHAPTER 3: Setting Up and Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your convertible notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your convertible notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your convertible...

  • Page 27: Connecting To A Broadband Modem Or Network

    www.gateway.com Connecting to a broadband modem or network Your convertible notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network. To connect to a cable or DSL modem or to a wired Ethernet network: Insert one end of the network cable into the network jack...
  • Page 28 CHAPTER 3: Setting Up and Getting Started To start your convertible notebook: Press the latch on the front of your convertible notebook, then lift the LCD panel. Press the power button located above the keyboard. Important If your convertible notebook does not turn on, make sure the Power Button Lock is in the unlocked position.

  • Page 29: Waking Up Your Convertible Notebook

    www.gateway.com Waking up your convertible notebook When you have not used your convertible notebook for several minutes or if you close the LCD panel without turning off your convertible notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator flashes.

  • Page 30: Restarting (Rebooting) Your Convertible Notebook

    CHAPTER 3: Setting Up and Getting Started To put your convertible notebook into hibernation: • Click or tap (Start), click or tap the arrow next to the lock icon, then click or tap Hibernate. The convertible notebook saves your session and shuts down to save power.

  • Page 31: Using The Status Indicators

    www.gateway.com To restart your convertible notebook: • Click or tap (Start), click or tap the arrow next to the lock icon, then click or tap Restart. The convertible notebook turns off, then turns on again. Important If your convertible notebook does not turn off immediately, complete the following steps until the convertible notebook turns off: 1.
  • Page 32 CHAPTER 3: Setting Up and Getting Started Indicator Icon Description Wireless LED on - Wireless IEEE 802.11 radio is ■ network turned on. (optional) LED off - Wireless IEEE 802.11 radio is ■ turned off. Drive LED blinking - The hard drive, CD drive, ■...

  • Page 33: Using The Keyboard

    www.gateway.com Using the keyboard Your convertible notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad. Function keys/ System...

  • Page 34: Key Types

    CHAPTER 3: Setting Up and Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Icon Description Function keys Press these keys labeled F1 to F12 to perform actions in programs.

  • Page 35: System Key Combinations

    www.gateway.com System key combinations When you press the F key and a system key at the same time, your convertible notebook performs the action identified by the text or icon on the key. Press and hold To... , then press this system key...
  • Page 36 CHAPTER 3: Setting Up and Getting Started Press and hold To... , then press this system key... Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane.
  • Page 37 www.gateway.com Press and hold To... , then press this system key... Decrease the brightness of the display. Mute the sound. Press the key combination again to restore the sound. For more information, see “Adjusting the volume” on page Increase volume. For more information, see “Adjusting the volume”...

  • Page 38: Using The Tablet Control Buttons

    CHAPTER 3: Setting Up and Getting Started Using the tablet control buttons Important Tablet control buttons vary by model and features ordered. Tablet control buttons for select models Press the tablet control buttons to control the convertible notebook while it is in tablet mode. Windows Mode Five-way...
  • Page 39 www.gateway.com Key type Icon Description Mode Select the mode for the five-way switch. Five-way switch Mode 1 (Default mode) - Controls scrolling in ■ documents and in your Internet browser as follows: Up/Down - Scrolling ■ Right/Left - Forward/Back (browser) ■...

  • Page 40: Programming The Windows Journal Button

    CHAPTER 3: Setting Up and Getting Started Key type Icon Description Windows Journal Opens Windows Journal. You can reprogram this button to open another program or perform another task. For more information, see “Programming the Windows Journal button” on page Mode Select the mode for the five-way switch.
  • Page 41 www.gateway.com Click or tap the Buttons tab.
  • Page 42 CHAPTER 3: Setting Up and Getting Started Click or tap Journal Button, then click or tap Change. The Tablet Button Actions dialog box opens. Click or tap the arrow button to open the Press or Press and Hold list, select an action, then, if applicable, select a program.

  • Page 43: Using The Optional Fingerprint Reader

    www.gateway.com Using the optional fingerprint reader Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located below the keyboard. Features include: • Secure logon to Windows and fast user switching between user accounts •...

  • Page 44: Enrolling Your Fingerprints

    CHAPTER 3: Setting Up and Getting Started Enrolling your fingerprints Before you can use the features of the fingerprint reader, you must enroll your fingerprints so your convertible notebook can identify you. To enroll your fingerprints: Click or tap (Start), , Protector Suite All Programs QL, then click or tap User Enrollment.
  • Page 45 www.gateway.com If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then click or tap Next. The TouchStrip Tutorial runs. After you have completed the tutorial, the Enrollment screen appears. -OR- If you do not want to run the TouchStrip Tutorial, click or tap to uncheck the Run interactive tutorial check box, then click or tap Next.

  • Page 46: Using The Fingerprint Control Center

    CHAPTER 3: Setting Up and Getting Started Swipe your finger. A sample is created and is indicated by a fingerprint icon in one of the circles. Repeat Step 6 two more times, then click or tap Next. The Advanced Security screen appears. Type a password in the Backup password box, type the same password in the Retype password box, then click or tap Next.

  • Page 47: Using The Fingerprint Reader Features

    www.gateway.com To use the Fingerprint Control Center: Click or tap (Start), , Protector Suite All Programs QL, then click or tap Control Center. The Fingerprint Control Center opens. If you are logged into the notebook with administrator privileges, click or tap Elevate administrative privileges for user so you can make changes to the settings.

  • Page 48: Using The Ez Pad Touchpad

    CHAPTER 3: Setting Up and Getting Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Touchpad Scroll zone Right button Left button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction.
  • Page 49 www.gateway.com You can use the EZ-Pad left and right buttons below the touchpad to select objects. You can attach a mouse to the convertible notebook or optional port replicator using a USB port. You do not need to shut down the convertible notebook to connect a USB mouse.

  • Page 50: Using The Display

    CHAPTER 3: Setting Up and Getting Started To... Do this... Access a Position the shortcut pointer over the menu or find object. Quickly more press and release information the right button about an once. This action object on the is called screen.

  • Page 51: Converting From Notebook To Tablet Mode

    www.gateway.com Converting from notebook to tablet mode You can convert the display from notebook to tablet mode with the convertible notebook turned on or off. Important Although you can use the digital pen to write on the screen when the convertible notebook is in notebook mode, for best results and maximum stability, only write on the screen while the convertible notebook is in tablet mode.

  • Page 52: Changing Display Orientation

    CHAPTER 3: Setting Up and Getting Started Slide the power button lock into the locked position to prevent the convertible notebook from being accidently turned off. Changing display orientation You can change the display orientation from the default, landscape (horizontal), to portrait (vertical) or secondary landscape (180 degrees from the default) using the Screen Rotation button.

  • Page 53: Using The Digital Pen

    www.gateway.com Using the digital pen Your convertible notebook’s digital pen is the only device that can write, tap, and input directly on your convertible notebook’s display. Caution A finger-tap or PDA stylus has no effect on your convertible notebook’s display, and ink pens and other pointed objects could damage the surface. Always use the digital pen that came with your convertible notebook.

  • Page 54: Pen Lost Alarm

    CHAPTER 3: Setting Up and Getting Started To remove the digital pen from your convertible notebook: Locate the pen latch on the bottom of your convertible notebook. For more information, see “Bottom” on page Slide the pen latch until the digital pen is released from the pen holder.

  • Page 55: Adjusting The Volume

    www.gateway.com Adjusting the volume You can use the volume control to adjust the overall volume of your convertible notebook. To adjust the overall volume level using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers.

  • Page 56: Turning Your Wireless Radio On Or Off

    CHAPTER 3: Setting Up and Getting Started To adjust device volume levels, click or tap Mixer. The Volume Mixer dialog box opens, where you can click and drag or tap and drag sliders for individual devices. Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds).

  • Page 57: Ieee 802.11 Wireless Network Radio

    www.gateway.com IEEE 802.11 wireless network radio Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication. Your convertible notebook may have an IEEE 802.11 radio for communicating with other computers on a wireless Ethernet network.
  • Page 58 CHAPTER 3: Setting Up and Getting Started...

  • Page 59: Chapter 4: Using Drives And Accessories

    CHAPTER4 Using Drives and Accessories • Changing modules • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card • Using an optional port replicator • Installing a printer or other peripheral device •...

  • Page 60: Changing Modules

    CHAPTER 4: Using Drives and Accessories Changing modules Your convertible notebook’s modular bay supports different bay modules, such as a CD, combination DVD/CD-RW, or multi-format DVD±RW drive, or a multibay battery. To change bay modules: If you are removing a drive, make sure that there is no disc in it.
  • Page 61 www.gateway.com Slide the module out. Firmly push the new module straight into the bay until the latch clicks into place. Replace the module bay lock screw. Connect the optional port replicator.

  • Page 62: Using The Cd Or Dvd Drive

    CHAPTER 4: Using Drives and Accessories Using the CD or DVD drive You can use your convertible notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway convertible notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this This is your drive...

  • Page 63: Using A Cd Or Dvd

    www.gateway.com Using a CD or DVD Manual eject hole Eject button Important Prerecorded DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a prerecorded DVD, the disc’s regional code and your DVD drive’s regional code must match.

  • Page 64: Memory Card Types

    CHAPTER 4: Using Drives and Accessories Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, Mini Secure Digital™, RS-MultiMediaCard™, and xD-Picture card. Important RS-Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media.

  • Page 65: Adding And Removing A Pc Card

    www.gateway.com Adding and removing a PC Card Your convertible notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your convertible notebook when changing most cards because your convertible notebook supports hot-swapping.

  • Page 66: Using An Optional Port Replicator

    CHAPTER 4: Using Drives and Accessories Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. Using an optional port replicator Although you can attach devices directly to your convertible notebook, a port replicator lets you make all of those connections at one time.

  • Page 67: Connecting A Usb Device

    www.gateway.com IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your convertible notebook will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your convertible notebook prompts you to install any software the device needs.

  • Page 68: Viewing The Display On A Projector, Monitor, Or Television

    CHAPTER 4: Using Drives and Accessories To connect your IEEE 1394 device to your convertible notebook: Connect one end of the IEEE 1394 cable to your IEEE 1394 device. Connect the other end of the cable to the IEEE 1394 port on your convertible notebook.

  • Page 69: Adjusting The Display Properties

    www.gateway.com Plug the projector’s, monitor’s, or television’s, power cord into an AC power source and turn it on. Windows recognizes the new hardware and the New Display Detected dialog box opens. Select the options for the projector monitor, or television, then click or tap OK. Press F +F4 to switch between viewing the display on the LCD panel, viewing the display on the projector,...
  • Page 70 CHAPTER 4: Using Drives and Accessories Click or tap (Change display settings). The Display Settings dialog box opens. Click or tap monitor 2. Adjust properties such as Resolution or Colors if necessary. • To use the monitor, projector, or television as a “mirror”...

  • Page 71: Using The Projector Or Monitor For A Presentation

    www.gateway.com Using the projector or monitor for a presentation You can configure your convertible notebook so the settings are correct each time you give a presentation. To use a projector or external monitor for a presentation: Press the Mobility Center button .

  • Page 72: Ordering Accessories

    CHAPTER 4: Using Drives and Accessories Ordering accessories To order accessories, visit the Accessory Store at www.gateway.com. Accessories may not be available in all localities. Automobile/airplane power adapters With an automobile/airplane power adapter, you can save battery power by plugging your convertible notebook into an automobile cigarette lighter or an airplane in-flight power receptacle.
  • Page 73 www.gateway.com Port replicators Although you can attach devices directly to your convertible notebook, a port replicator lets you make all of those connections at one time. When you travel with your convertible notebook, you merely disconnect from the port replicator instead of unplugging all the devices. A port replicator also provides additional ports and other expansion features not included with your convertible notebook.
  • Page 74 CHAPTER 4: Using Drives and Accessories...

  • Page 75: Chapter5 Managing Power

    CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the batteries • Changing batteries • Recalibrating the batteries • Getting the most from your batteries • Changing convertible notebook power settings...

  • Page 76: Monitoring The Battery Charge

    CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway convertible notebook is designed to provide an exceptional balance of performance and portability. Your convertible notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience.

  • Page 77: Changing Batteries

    www.gateway.com Changing batteries Replacing the main battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway convertible notebook. Discard used batteries according to local hazardous material regulations. The battery used in this device may present a fire or chemical burn hazard if mishandled.

  • Page 78: Installing The Optional Multibay Battery

    CHAPTER 5: Managing Power Slide the main battery out of the bay. Slide a recharged main battery into the bay until it snaps into place. Slide the battery lock to the locked position. Turn your convertible notebook over. Open the LCD panel. Installing the optional multibay battery Warning Danger of explosion if battery is incorrectly replaced.

  • Page 79: Recalibrating The Batteries

    www.gateway.com Recalibrating the batteries Important Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again. If your convertible notebook unexpectedly goes into Sleep mode while you are using it but the battery charge is not low, you may need to recalibrate your batteries.

  • Page 80: Getting The Most From Your Batteries

    CHAPTER 5: Managing Power Getting the most from your batteries Maximizing battery performance To get maximum performance from your convertible notebook batteries, we recommend that you initially condition (fully charge and discharge) your new batteries a few times during the first several weeks of use, to let them reach their maximum rated capacity.

  • Page 81: Using Alternate Power Sources

    www.gateway.com • Use the convertible notebook touchpad instead of an external mouse. • Decrease or mute speaker volume. • Turn off all scheduled tasks. • Turn off auto-save features in Microsoft Office and other applications. • Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives.

  • Page 82: Changing Power Modes

    CHAPTER 5: Managing Power Changing power modes You can use the following power modes to lengthen the life of your convertible notebook’s batteries: • Sleep - while your convertible notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off.

  • Page 83: Changing Convertible Notebook Power Settings

    www.gateway.com If your ...and you want ...then convertible to... notebook is... Enter Sleep or Press F +F3. Hybrid Sleep mode Enter Hibernate Click or tap (Start), mode click or tap the arrow next to the lock icon, then click or tap Hibernate.

  • Page 84: Changing The Power Plan

    CHAPTER 5: Managing Power Changing the power plan Power plans (groups of power settings) let you change power saving options such as when the display or hard drive is automatically turned off. You can select one of the defined power plans or create a custom power plan. Three power plans are pre-defined for you: •...

  • Page 85: Changing Advanced Settings

    www.gateway.com Select the power plan you want to use. - OR - Click or tap Change plan settings, modify the power plan you selected, then click or tap Save changes. Help For more information about changing the power plan, click or tap Start, then click or tap Help and Support.
  • Page 86 CHAPTER 5: Managing Power Click or tap a setting on the left side of the screen that you want to change. The top three settings are not tied to a power plan. The bottom three settings modify the currently selected power plan. Help For more information about changing the power management settings, click or tap Start, then click or tap Help and...

  • Page 87: Chapter 6: Traveling With Your Notebook

    CHAPTER6 Traveling with Your Notebook • Packing your convertible notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips...

  • Page 88: Packing Your Convertible Notebook

    CHAPTER 6: Traveling with Your Notebook Packing your convertible notebook • Remove all peripheral devices and cables. Remember to pack those you will need while traveling. • Pack your convertible notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food.

  • Page 89: Radio Frequency Wireless Connections

    www.gateway.com Radio frequency wireless connections Important If your convertible notebook came equipped with an internal embedded wireless device, see “Legal Information” on page 143 for general wireless regulatory guidelines. • Every country has different restrictions on the use of wireless devices. If your convertible notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the...

  • Page 90: Security

    CHAPTER 6: Traveling with Your Notebook Security • Get a locking cable for your convertible notebook so you can attach a cable lock and leave your convertible notebook in your hotel room while you are away. • Always keep your convertible notebook with you while waiting in airports, train stations, or bus terminals.

  • Page 91: Power

    www.gateway.com Highlight Password on boot, then press E NTER Highlight Enabled, then press E NTER Open the Exit menu, highlight Exit Saving Changes, then press E NTER When you start your computer, you are prompted to enter the user password you set in Step •...

  • Page 92: Additional Tips

    CHAPTER 6: Traveling with Your Notebook Additional tips • If you plan to use several USB peripheral devices, take a portable USB hub to provide additional USB ports. • Take a network cable if you need to connect to a network.

  • Page 93: Chapter 7: Maintaining Your Notebook

    CHAPTER7 Maintaining Your Notebook • Caring for your convertible notebook • Cleaning your convertible notebook • Maintaining the batteries • Cleaning CDs or DVDs • Recovering your system...

  • Page 94: Caring For Your Convertible Notebook

    CHAPTER 7: Maintaining Your Notebook Caring for your convertible notebook To extend the life of your convertible notebook: • Be careful not to bump or drop your convertible notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.

  • Page 95: Display Screen

    www.gateway.com Display screen • Use only your convertible notebook’s digital pen on the display. Do not write on the surface with an ink pen or pencil. • Nothing heavier than your writing hand should be placed on top of the display. •...

  • Page 96: Cleaning Your Convertible Notebook

    CHAPTER 7: Maintaining Your Notebook Cleaning your convertible notebook Keeping your convertible notebook clean and the vents free from dust helps keep your convertible notebook performing at its best. You may want to gather these items and put together a notebook cleaning kit: •...

  • Page 97: Cleaning The Keyboard

    www.gateway.com Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your convertible notebook and turn the convertible notebook upside down.

  • Page 98: Storing Batteries

    CHAPTER 7: Maintaining Your Notebook Batteries with fuel gauges (convertible notebooks) should be recalibrated once every 30 charges. If ignored, the fuel gauge becomes increasingly less accurate and in some cases will cut off the device prematurely. For more information about recalibrating the batteries, see “Recalibrating the batteries”...

  • Page 99: Cleaning Cds Or Dvds

    www.gateway.com Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Recovering your system You can solve most convertible notebook problems by following the information in “Troubleshooting”...

  • Page 100: Recovering Pre-Installed Software And Drivers

    CHAPTER 7: Maintaining Your Notebook If you upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted, your only option for system recovery may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you created.
  • Page 101 www.gateway.com You should create a set of discs for recovering your pre-installed software and device drivers, in case you need to use them later for a complete system recovery. (Your convertible notebook must have a recordable disc drive to perform this procedure.) To create discs for recovering pre-installed software and drivers: Click or tap...
  • Page 102 CHAPTER 7: Maintaining Your Notebook Insert a blank, recordable disc into a recordable disc drive, then click or tap Next. If an AutoPlay dialog box opens, click or tap the x in the upper-right corner to close it. A dialog box opens that tells you the number of blank discs you need to create a full set of recovery discs.
  • Page 103 www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: Click or tap (Start), All Programs, Gateway Recovery Center, then click or tap Gateway Recovery Center. The Gateway Recovery Center opens. Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created.
  • Page 104 CHAPTER 7: Maintaining Your Notebook To recover device drivers that were pre-installed, click or tap Hardware, then click or tap Device driver recovery. Click or tap the software or driver you want to recover, then click or tap Next. Recovering pre-installed software and drivers using recovery discs If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers.
  • Page 105 www.gateway.com To recover software and drivers using recovery discs: Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click or tap Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc.

  • Page 106: Using Microsoft System Restore

    CHAPTER 7: Maintaining Your Notebook To recover pre-installed device drivers, click or tap Device driver recovery, then click or tap the type of driver you want to recover. Click or tap Next. If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc.
  • Page 107 www.gateway.com To restore using Microsoft System Restore: Click or tap (Start), Control Panel, System and Maintenance, then click or tap Backup and Restore Center. The Backup and Restore Center opens. On the left side of the window, click or tap Repair Windows using System Restore, then click or tap Next.
  • Page 108 CHAPTER 7: Maintaining Your Notebook Manually creating a restore point To manually create a restore point: Click or tap (Start), Control Panel, System and Maintenance, then click or tap Backup and Restore Center. The Backup and Restore Center opens. On the left side of the window, click or tap Create a restore point or change settings, then click or tap Next.

  • Page 109: Recovering Your System To Its Factory Condition

    www.gateway.com Recovering your system to its factory condition If your convertible notebook’s problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery.
  • Page 110 CHAPTER 7: Maintaining Your Notebook To perform a recovery with data backup (recommended), click or tap Recovery with automatic data backup, then click or tap Next. Important Before your hard drive is recovered, your personal files will be automatically backed up to c:\backup. - OR - To perform a full factory recovery without data backup, click or tap Full factory recovery, then click or tap...

  • Page 111: Recovering Your System Using The Windows Dvd

    www.gateway.com Recovering your system using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you must recover your system using the Windows Vista operating system DVD. (Your convertible notebook must have a DVD-compatible drive to use the Windows Vista DVD.) You also need to recover your convertible notebook’s pre-installed software and device drivers.
  • Page 112 CHAPTER 7: Maintaining Your Notebook...

  • Page 113: Chapter 8: Upgrading Your Notebook

    CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit...

  • Page 114: Preventing Static Electricity Discharge

    CHAPTER 8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your convertible notebook, unplug the power cord, modem cable, and network cable, and remove the main and optional multibay batteries before opening the case.

  • Page 115: Adding Or Replacing Memory Modules

    www.gateway.com Adding or replacing memory modules Important Use only memory modules designed for your Gateway convertible notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your convertible notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any slot.
  • Page 116 CHAPTER 8: Upgrading Your Notebook Turn your convertible notebook over so the bottom is facing up, then remove the main and optional multibay batteries. For more information, see “Changing batteries” on page Loosen the six memory bay cover screws that secure the memory cover.
  • Page 117 www.gateway.com Pull the memory module out of the slot. Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.

  • Page 118: Replacing The Hard Drive Kit

    CHAPTER 8: Upgrading Your Notebook Replacing the hard drive kit Tools You need a small Phillips screwdriver to replace the hard drive kit. If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive To replace the hard drive kit:...
  • Page 119 www.gateway.com Turn your convertible notebook over so the bottom is facing up, then remove the main and optional multibay batteries. For more information, see “Changing batteries” on page Loosen the two hard drive bay cover screws (they cannot be removed), then remove the hard drive bay cover.
  • Page 120 CHAPTER 8: Upgrading Your Notebook Remove the hard drive screw. Screw Slide the old hard drive out of the convertible notebook.
  • Page 121 www.gateway.com Remove the four screws that secure the hard drive to the hard drive bracket. Screw Screw Screw Screw Remove the bracket from the old drive. Insert the new drive into the bracket, label side up, so the screw holes line up. Replace the four screws that secure the bracket to the drive.
  • Page 122 CHAPTER 8: Upgrading Your Notebook...

  • Page 123: Chapter9 Troubleshooting

    CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support...

  • Page 124: Safety Guidelines

    CHAPTER 9: Troubleshooting Safety guidelines Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your convertible notebook was dropped, or if the case was damaged. Instead, unplug your convertible notebook and contact a qualified computer technician.

  • Page 125: Troubleshooting

    www.gateway.com • If the convertible notebook will not turn on, try turning it on with the convertible notebook plugged in and the main and optional multibay batteries removed, then try turning the convertible notebook on with the convertible notebook unplugged and the batteries installed.

  • Page 126: Digital Pen

    CHAPTER 9: Troubleshooting Digital pen The convertible notebook does not respond to the digital • You are not using the correct pen. Use only digitizer pens sold by Gateway for your convertible notebook. The convertible notebook does not respond to other tablet pens or plastic pens.

  • Page 127: Display

    www.gateway.com You see a “Non-system disk,” “NTLDR is missing,” or “Disk error” error message • Eject the diskette from the diskette drive, then press NTER • Make sure that the diskette you are using is IBM-compatible. The diskette drive status indicator is lit continuously •...

  • Page 128: Dvd Drives

    CHAPTER 9: Troubleshooting The display is blank • Adjust the brightness using the system keys or Windows Mobility Center. For more information about adjusting the brightness, see “Adjusting brightness” on page • Make sure the convertible notebook is not in Sleep or Hibernate mode.
  • Page 129 www.gateway.com An audio CD does not produce sound • Make sure that the CD label is facing up, then try again. • Some music CDs have copy protection software. You may not be able to play these CDs on your convertible notebook.

  • Page 130: Ethernet

    CHAPTER 9: Troubleshooting You cannot eject a CD or DVD Your convertible notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your convertible notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole.

  • Page 131: Hard Drive

    www.gateway.com Hard drive You see an “Insufficient disk space” error message • Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Deleting unnecessary files” in your online User Guide. • Empty the Recycle Bin by right-clicking or button-tapping the Recycle Bin icon, then clicking or tapping Empty Recycle Bin.

  • Page 132: Internet

    CHAPTER 9: Troubleshooting Internet You cannot connect to the Internet • If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see “Right”...

  • Page 133: Keyboard

    www.gateway.com • The complexity of graphics and multimedia on Web pages • Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your convertible notebook People are sending you e-mail messages, but you have not received any mail •...

  • Page 134: Media Center

    CHAPTER 9: Troubleshooting Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Windows Vista Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com.
  • Page 135 www.gateway.com Help For more information about adjusting display settings, click or tap Start, then click or tap Help and Support. Type the keyword changing display settings in the Search Help box, then click or tap the arrow. • Size of display device—Small computer monitors for standard computer applications are generally not optimized for motion video playback.

  • Page 136: Memory

    CHAPTER 9: Troubleshooting You want to change display settings to get better TV or DVD image quality • Adjust the display device brightness, contrast, hue, and saturation. For more information review the FAQ topic at www.gateway.com. You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD •...

  • Page 137: Memory Card Reader

    www.gateway.com Double-click or double-tap Memory Diagnostics Tool, then follow the on-screen instructions. Help For more information about troubleshooting memory errors, click or tap Start, then click or tap Help and Support. Type the keyword memory error in the Search Help box, then press E NTER You see a “Not enough memory”...
  • Page 138 CHAPTER 9: Troubleshooting • If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service.
  • Page 139 www.gateway.com • Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service to fix the original line. • Try connecting with the modem at a lower connection speed.
  • Page 140 CHAPTER 9: Troubleshooting • Shut down and restart your convertible notebook. • Run Windows modem diagnostics. To run modem diagnostics: Close all open programs. Click or tap (Start), then click or tap Control Panel. The Control Panel window opens. Click or tap Hardware and Sound. Click or tap Phone and Modem Options.

  • Page 141: Mouse

    www.gateway.com Click or tap the modem you want to adjust, then click or tap Properties. The Modem Properties dialog box opens. Click or tap the Modem tab, then adjust the Speaker volume control. Click or tap OK twice to close the Phone and Modem Options dialog box.
  • Page 142 CHAPTER 9: Troubleshooting • Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router. • Make sure that all computers on your network have the same workgroup name.

  • Page 143: Networks (Wireless)

    www.gateway.com You cannot connect to your home network • If your convertible notebook is a member of a domain at your workplace, you may not be able to connect your convertible notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network.
  • Page 144 CHAPTER 9: Troubleshooting To check the signal strength: Click or tap (Start), right-click or button-tap Network, then click or tap Properties. The Network and Sharing Center window opens. Click or tap View status for the network connection. The Wireless Network Connection Status dialog box opens.

  • Page 145: Passwords

    www.gateway.com You cannot see other computers on your network • Your convertible notebook may not have the same workgroup name as the other computers on your network. For more information, see “Naming the computers and workgroup” in your online User Guide. •...

  • Page 146: Pointing Device

    CHAPTER 9: Troubleshooting Pointing device “Touchpad or pointing device” on page 141. Power Your convertible notebook is not working on AC power • Make sure that your AC power adapter is connected correctly to your convertible notebook. For instructions on connecting the AC power adapter, see “Connecting the AC adapter”...
  • Page 147 www.gateway.com The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print •...

  • Page 148: Sound

    CHAPTER 9: Troubleshooting If the printer status is Offline, right-click or button-tap the name of the printer you want to use, then click or tap Use Printer Online to set the printer to work online. • Wait until files have been printed before sending additional files to the printer.

  • Page 149: Touchpad Or Pointing Device

    www.gateway.com Touchpad or pointing device Touchpad or pointing device is not working • Make sure the touchpad or pointing device is turned on. For more information, see “Changing mouse, touchpad, or pointing device settings” in your online User Guide. The convertible notebook is not responding when you click or tap on the touchpad or pointing device •...
  • Page 150 CHAPTER 9: Troubleshooting • Make sure that your convertible notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. • If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.

  • Page 151: Appendix A: Legal Information

    APPENDIX Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices...

  • Page 152: Important Safety Information

    APPENDIX A: Legal Information Important safety information Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system. Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

  • Page 153: Replacement Parts And Accessories

    www.gateway.com • When the convertible notebook is turned off, a small amount of electrical current still flows through the convertible notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the convertible notebook.

  • Page 154: United States Of America

    APPENDIX A: Legal Information Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label.
  • Page 155 www.gateway.com The FCC has set a general guideline of 8 inches (20 cm) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC.
  • Page 156 APPENDIX A: Legal Information California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. Mercury Warning Warning THE LAMP IN THIS DISPLAY CONTAINS MERCURY. DISPOSE ACCORDING TO LOCAL, STATE, AND FEDERAL LAW.
  • Page 157 www.gateway.com Canada Industry Canada (IC) Intentional emitter per RSS 210 Caution To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

  • Page 158: Japanese Modem Notice

    APPENDIX A: Legal Information Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

  • Page 159: Laser Safety Statement

    www.gateway.com Laser safety statement Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive.
  • Page 160 APPENDIX A: Legal Information Notices Copyright © 2007 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

  • Page 161: Index

    Index installing main installing multibay AC adapter latch connecting main connector managing power international adapters monitoring charge accessories multibay purchasing purchasing safety precautions recalibrating acoustic handset coupler recharging airplane power adapters release latch replacing application key bays arrow keys battery audio DVD drive adjusting volume...
  • Page 162 Index cards to cable modem inserting memory card to DSL modem inserting PC Card to Ethernet memory card slot to network memory cards supported video camera connections PC Card slot audio removing memory card broadband Internet removing PC Card cable modem slots dial-up modem troubleshooting memory...
  • Page 163 www.gateway.com USB port types digital pen DSL modem calibrating troubleshooting care locating cleaning ordering replacement inserting replacing point troubleshooting troubleshooting DVD drive using identifying digital video camera locating connecting replacing drive module IEEE 1394 port troubleshooting directional keys using diskette DVD/CD-RW drive troubleshooting See DVD drive...
  • Page 164 Index tutorial drives using DVD drive DVD/CD-RW drive Firewire port hard drive Fn key memory folders multibay battery opening PC Card function keys peripheral devices printer scanner Gateway Internet model number troubleshooting serial number Support jacks See connections hard drive indicator Kensington cable lock installing...
  • Page 165 www.gateway.com system key combinations memory card reader locating toggle display memory cards supported Windows using microphone built-in labels jack Microsoft Certificate of Microsoft Certificate of Authenticity Authenticity model number serial number Microsoft System Restore laser printer Mobility Center button latch battery mode LCD panel release...
  • Page 166 Index screen objects user MP3 player PC Card memory cards adding eject button multibay battery inserting locating installing multimedia removing adjusting volume slot using DVD drive troubleshooting muting sound PCMCIA card See PC Card navigation keys memory cards network troubleshooting latch network jack See also digital pen...
  • Page 167 www.gateway.com management resetting notebook schemes restarting notebook Sleep mode right-clicking source problems SpeedStep settings status box safety status indicator avoiding repetitive strain troubleshooting turning off notebook caring for notebook turning on notebook general precautions power adapters guidelines for airplane troubleshooting automobile printer posture...
  • Page 168 Index system key Windows Journal Windows Security SO-DIMM See memory tapping software technical support recovering Support tips before contacting sound adjusting telephone controls acoustic handset coupler muting line protector troubleshooting line tester speakers telephone support built-in touchpad jack buttons SpeedStep technology clicking double-clicking starting...
  • Page 169 www.gateway.com PC Cards power waking up notebook printer Windows safety guidelines screen Product Key Code screen area Windows Journal screen resolution button sound status indicators Windows Security button technical support telephone support wired Ethernet touchpad troubleshooting video wireless Ethernet Web site connection speed using while traveling wireless network turning off...
  • Page 170 Index...
  • Page 172 MAN VIPER REF GDE V R2 4/07...

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