Page 1: User Guide
Gateway Convertible Tablet PC User Guide...
Page 3: Table Of Contents
Gateway model number ........18...
Page 4 ..... . .55 ........63 www.gateway.com...
Page 5 9 Maintaining Your Convertible Tablet PC Caring for your convertible tablet PC ......116 Display screen .
Page 6 Telephone support ......... . .151 Before calling Gateway Customer Care ..... . .151 Telephone numbers .
Page 7 ............167 www.gateway.com...
Page 8 www.gateway.com...
Page 9: Getting Help
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help...
Page 10 Thank you for purchasing our convertible tablet PC! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new convertible tablet PC. Each and every Gateway...
Page 11: Gateway Web Site
Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your convertible tablet PC. Visit the Gateway Support Web site at support.gateway.com.
Page 12 Chapter 1: Getting Help Support Home Tap or click Support Home convertible tablet PC, type your serial number in the then tap or click Submit Tap or click the arrow button to open the box, then tap or click documentation, specifications, and guides for all Gateway notebooks.
Page 13: Help And Support
Help and Support Your convertible tablet PC includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway convertible tablet PC.
Page 14: Searching For A Topic
To view a topic, tap or click the topic name in the BigFix Your convertible tablet PC may include BigFix. BigFix monitors your convertible tablet PC for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet.
Page 15: Using Your Computer Guide
, then tap or click All Programs button. Help www.gateway.com Using Your Computer guide , then tap or click Help Tutorial Gateway...
Page 16 Chapter 1: Getting Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 17: Checking Out Your Gateway Convertible Tablet Pc
Chapter 2 Checking Out Your Gateway Convertible Tablet PC • Identifying features • Locating your convertible tablet PC’s model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your convertible tablet PC • Purchasing accessories...
Page 18: Front
To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed Important: Your convertible tablet PC may have come with a DVD or combination DVD/CD-RW. To order a different module, contact Gateway.
Page 19: Left
Microphone jack Headphone jack Description Secure your convertible tablet PC to an object by connecting a Kensington cable lock to this slot. Insert one Type II PC Card into this slot. For more information, “Adding and removing a PC Card” on page Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader.
Page 20: Right
Provides audio output when headphones or amplified speakers are not plugged in. Modem jack Description Write, tap, and input directly on your convertible tablet PC’s display using the cordless pen. Provides audio output when headphones or amplified speakers are not plugged in.
Page 21: Back
PC. Caution: Provide adequate space around your convertible tablet PC so air vents are not obstructed. Do not use the convertible tablet PC on a bed, sofa, rug, or other similar surface. www.gateway.com Ethernet...
Page 22 Chapter 2: Checking Out Your Gateway Convertible Tablet PC Component Icon USB ports Monitor port Docking port Ethernet jack Power connector Status indicators Description Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.
Page 23: Bottom
Slide to release the pen. Slide to release the battery. For more information, see “Changing batteries” on page Provides power when the convertible tablet PC is not plugged into AC power. The hard drive is located in this bay. For more information, “Replacing the hard drive kit”...
Page 24: Keyboard Area
Chapter 2: Checking Out Your Gateway Convertible Tablet PC Keyboard area Tablet control buttons/ LCD panel status indicators Keyboard Component Icon Microphone Tablet control buttons LCD panel status indicators Keyboard Touchpad Microphone Touchpad Description Record audio through this microphone. The built-in microphone is turned off while an external microphone is connected.
Page 25 Web browser, online help, and the My Computer window. For more information, see page Inform you when a button has been pressed that affects how the keyboard is used. For more information, see status indicators” on page www.gateway.com Keyboard area “Multi-function buttons” on “Keyboard...
Page 26: Identifying Your Model
Identifying your model Important Gateway model number The label on the bottom of your convertible tablet PC contains information that identifies your convertible tablet PC model and its features. Gateway Customer Care will need this information if you call for assistance.
Page 27: Gateway Serial Number
PC. The invoice also contains your customer ID number. Internal wireless label A label similar to the following indicates your convertible tablet PC contains a wireless communications device. The label is located on the bottom of your convertible tablet PC.
Page 28: Accessories
To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your convertible tablet PC on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See information about using an additional battery.
Page 29 Accessories Printers You can attach almost any type of printer to your convertible tablet PC. The most common types are inkjet and laser printers, which print in color or black and white. Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers.
Page 30 Chapter 2: Checking Out Your Gateway Convertible Tablet PC www.gateway.com...
Page 31: Getting Started
• Connecting the dial-up modem • Connecting to a cable or DSL modem or to an Ethernet network • Turning your convertible tablet PC on and • Using the status indicators • Using the keyboard, buttons, and the EZ Pad touchpad •...
Page 32: Installing The Battery
Slide the battery lock to the locked position. Connecting the AC adapter You can run your convertible tablet PC using an AC adapter or your convertible tablet PC’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery.
Page 33 Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your convertible tablet PC may be damaged. Connect the AC adapter to your convertible tablet PC’s power connector.
Page 34: Protecting From Power Source Problems
PC, then plug it back in. When you finish using your convertible tablet PC for the first time, turn off your convertible tablet PC and leave your convertible tablet PC connected to AC power until the battery charge indicator turns blue.
Page 35: Connecting The Dial-Up Modem
Connecting the dial-up modem Your convertible tablet PC has a built-in 56K modem that you can use to connect to a standard telephone line. Warning To connect the modem: Insert one end of the modem cable into the modem jack right side of your convertible tablet PC.
Page 36: Connecting To A Cable Or Dsl Modem Or To An Ethernet Network
Connecting to a cable or DSL modem or to an Ethernet network Your convertible tablet PC has a network jack that you can use to connect to a cable or DSL modem or to an Ethernet network. To connect to a cable or DSL modem or to an Ethernet network: Insert one end of the network cable into the network jack the back of your convertible tablet PC.
Page 37: Starting Your Convertible Tablet Pc
Starting your convertible tablet To start your convertible tablet PC: Slide the latch on the front of your convertible tablet PC, then lift the LCD panel. If you do not have the power on lid lift feature activated, slide the power switch located on the left side of your convertible tablet PC.
Page 38: Turning On The Power On Lid Lift Feature
Chapter 3: Getting Started If you are starting your convertible tablet PC for the first time, follow the on-screen instructions to set up your convertible tablet PC. Warning Caution Turning on the Power on Lid Lift feature The Power on Lid Lift feature turns on your convertible tablet PC whenever you open the LCD panel.
Page 39: Waking Up Your Convertible Tablet Pc
LCD panel without turning off your convertible tablet PC, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your convertible tablet PC is in Standby mode, press the power button to “wake” it up. Tips & Tricks...
Page 40: Restarting (Rebooting) Your Convertible Tablet Pc
Tap or click End Task Tap or click dialog box. If your convertible tablet PC does not respond, turn it off, wait ten seconds, then turn it on again. Important . The Windows Security dialog box opens. . The Windows Task Manager dialog box...
Page 41: Status Indicators
When the checks are finished, Windows starts. Status indicators LED status indicators LED status indicators inform you when a drive is being used or indicate the power status of your convertible tablet PC. Hard drive Memory card reader Battery charge Disc drive www.gateway.com...
Page 42 ■ LED solid red - battery is malfunctioning. ■ This LED only lights up when your convertible tablet PC is connected to AC power or the battery charge is very low. The LED shows your convertible tablet PC’s power status.
Page 43: Keyboard Status Indicators
Caps Lock Scroll Lock Pad Lock Pad lock Scroll lock Caps lock Description Caps Lock is turned on. Scroll Lock is turned on. For more information, see “System key combinations” on page Numeric keypad is turned on. www.gateway.com Status indicators...
Page 44: Using The Keyboard
Chapter 3: Getting Started Using the keyboard Your convertible tablet PC features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad.
Page 45: Key Types
Windows. Press these keys to move the cursor up, down, right, or left. Press these colored keys in combination with the to control the screen brightness. www.gateway.com Using the keyboard to perform actions may open help. (Run utility), and...
Page 46: System Key Combinations
Chapter 3: Getting Started System key combinations When you press the F convertible tablet PC performs the action identified by the text or icon on the key. Press and hold F , then press this system key... key and a system key at the same time, your To...
Page 47 XtraBright/XtraDim setting. For more information, see page Decrease the brightness of the display. This key combination overrides the XtraBright/XtraDim setting. For more information, see page www.gateway.com Using the keyboard “XtraBright/XtraDim” on “Adjusting brightness” on “Adjusting brightness” on...
Page 48 Mute the sound. Press the key combination again to restore the sound. For more information, see the volume” on page Increase the volume. For more information, see “Adjusting the volume” on page Decrease the volume. For more information, see “Adjusting the volume” on page www.gateway.com “Adjusting...
Page 49: Buttons
Buttons Tablet control buttons Press the tablet control buttons to control the convertible tablet PC while it is in tablet mode. The buttons have dimples so you can press them with your pen. Screen rotation Button Icon Screen rotation Tablet input panel...
Page 50 Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance. For more information, see page Open the Windows Task Manager. Also is used for domain authentication or logon screen. www.gateway.com “XtraBright/XtraDim” on...
Page 51: Multi-Function Buttons
The buttons have dimples so that you can press them with your pen. E-mail Button E-mail Internet Help My Computer Help Internet My Computer Icon Press to... Open your default e-mail program. Open your default Web browser. Open online help. Open the My Computer window. www.gateway.com Buttons...
Page 52: Using The Ez Pad Touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Left touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Right touchpad button Touchpad Rocker switch www.gateway.com...
Page 53 “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com Using the EZ Pad touchpad...
Page 54 Move an object on the screen. Tips & Tricks You received your convertible tablet PC with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons. You can change this feature to allow tapping on the touchpad to simulate clicking the left button. For more information, see “Changing the mouse or touchpad...
Page 55: Using The Display
■ Unlike other touchscreens and PDAs, your convertible tablet PC’s display responds only to your convertible tablet PC’s pen. Your convertible tablet PC will not respond to a PDA pen or the touch of a fingertip. ■ Steady your hand on the display surface while writing. The pressure of your hand or fingers will not affect any open programs.
Page 56: Converting The Display From Notebook To Tablet Mode
Open the LCD panel to the normal viewing position. Locate the rotation direction arrow on the LCD panel hinge. Rotate the LCD panel in the direction of the rotation direction arrow until the panel is backwards. The panel soft-locks into the final position. Rotation direction arrow www.gateway.com...
Page 57: Changing Display Orientation
To change display orientation: ■ Press the Screen Rotation button to step through display orientations. To change orientation properties: ■ Double-tap or double-click the taskbar, then tap or click the Tablet and Pen Settings tab. Display www.gateway.com Using the display icon in the...
Page 58: Adjusting Brightness
For more information, see page 41 “System key combinations” on page “System key combinations” on “System key combinations” on page “Tablet control buttons” on www.gateway.com +F8 on the keyboard “Tablet control +F8 on the keyboard...
Page 59: Using The Pen
Using the pen Your convertible tablet PC’s pen is the only device that can write, tap, and input directly on your convertible tablet PC’s display. Caution Caution The pen can do everything a mouse does. Just think “tap” instead of “click”.
Page 60 Chapter 3: Getting Started To remove the pen from our convertible tablet PC: Locate the pen latch on the bottom of your convertible tablet PC. For more information, see Slide the pen latch until the pen is released from the pen holder.
Page 61: Adjusting The Volume
For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com...
Page 62: Turning Your Wireless Radio On Or Off
Chapter 3: Getting Started Turning your wireless radio on or Warning Warning Your Gateway convertible tablet PC may have wireless networking built-in. To turn the wireless radio on or off: ■ Press F +F7. Radio frequency wireless communication can interfere with equipment on commercial aircraft.
Page 63: Using Windows Xp Tablet Pc 2005
Chapter 4 Using Windows XP Tablet PC 2005 • Using Tablet PC extensions • Adjusting tablet and pen settings...
Page 64: Using Windows Xp Tablet Pc 2005
PCs. What’s New in Windows XP the Windows XP Start Here booklet that shipped with your tablet PC can help you learn more about using Windows XP Tablet PC 2005. link in the Help and Support Center and www.gateway.com...
Page 65: Using Tablet Pc Extensions
A gesture is a shape you draw with your tablet PC pen to send a command to your convertible tablet PC. In Input Panel, you can also use gestures to control the insertion point in the active program. When you use these gestures, you get the same result as pressing the corresponding key on a standard keyboard.
Page 66: Pen Button
The screen reads the position of the pointer, not the tap. ■ Store the pen in the convertible tablet PC’s pen holder. Store extra pens in a drawer to avoid prolonged pressure on the pen tip. ■...
Page 67: Tablet Input Panel (Tip)
■ Your convertible tablet PC responds to most Penabled™ EMR pens manufactured by Wacom Tablet Input Panel (TIP) Tap the icon Keyboard Panel (TIP). Use the TIP to enter data by hand, soft keyboard, or voice into a word processing program or a text-entry form.
Page 68: Using Speech Recognition
PC Input Panel’s soft keyboard instead of the writing pad. Using speech recognition The convertible tablet PC is designed to accept and interpret the human voice, both for dictation (speech recognition) and for keyboard-equivalent voice commands.
Page 69: Adjusting Tablet And Pen Settings
Tap or click the Change the pen options settings, then tap or click Programming the buttons Most of the tablet control buttons on your convertible tablet PC can be reprogrammed with new functions. To reprogram button functions: Tap or click the...
Page 70: Adjusting The Tablet Pc Input Panel Settings
To adjust writing pad, writing tools, and speech settings: Tap or click the Tap or click the Tap or click a tab, then change the input panel settings. icon Keyboard icon Tools and Options www.gateway.com , then tap or click Options...
Page 71: Using Drives And Ports
Using Drives and Ports • Changing modules • Using DVD drives • Using the media card reader • Using a PC Card • Viewing the display on a monitor, projector, or television • Connecting a video camera to your convertible tablet PC...
Page 72: Changing Modules
To change bay modules: Make sure that the drive is empty. Turn off your convertible tablet PC (do not place it in Standby or Hibernate mode). Close the LCD panel. Disconnect your convertible tablet PC from the optional port...
Page 73 Turn your convertible tablet PC over so the bottom is facing up. Remove the module bay lock screw. Slide and hold the module bay latch. The module may move out slightly. Slide the module out. Screw www.gateway.com Changing modules...
Page 74: Using The Dvd Drive
Firmly push the new module straight into the bay until the latch clicks into place. Replace the module bay lock screw. Using the DVD drive You can use your convertible tablet PC to enjoy a wide variety of multimedia features. Important Identifying drive types Your Gateway convertible tablet PC may contain one of the following drive types.
Page 75: Inserting A Cd Or Dvd
When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. www.gateway.com Using the DVD drive...
Page 76: Playing A Cd
For more information about playing CDs, see “Using Windows Media Player” in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. For more information about playing DVDs, see “Using Windows Media Player”...
Page 77: Using The Memory Card Reader
Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your convertible tablet PC. You can also use the memory card reader to transfer data between your convertible tablet PC and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.
Page 78: Using A Memory Card
Removing a memory card Important Insert the SmartMedia card with the label facing down. Your convertible tablet PC only accepts 3.3V SmartMedia cards. , then tap or click My Computer Do not use the remove hardware to remove the memory card.
Page 79: Www.gateway.com
Insert the protector into the memory card slot. Adding and removing a PC Card Your convertible tablet PC has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your convertible tablet PC when changing most cards because your convertible tablet PC supports hot-swapping.
Page 80 To remove a PC Card: Tap or click the remove hardware name, then tap or click -OR- Turn off your convertible tablet PC. Important Release the eject button by pressing the PC Card eject button once. icon in the taskbar, the PC Card...
Page 81: Viewing The Display On A Projector Or Monitor
Viewing the display on a projector or monitor You can use your convertible tablet PC for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your convertible tablet PC supports simultaneous LCD and CRT display.
Page 82 Tap or click the Button-tap or right-click the second monitor icon (labeled 2), then tap or click Attached Tap or click Apply Adjust properties such as necessary. Tap or click Properties tab. Settings Screen Resolution www.gateway.com . The Display Properties Color Quality...
Page 83: Viewing The Display On A Television
Important To view your convertible tablet PC display on a television: With your convertible tablet PC off, connect one end of a standard S-Video cable to the S-Video out jack on your port replicator. For the location of the S-Video out jack, see Connect the other end of the cable to the Video in jack on your television or VCR.
Page 84 Controller Properties dialog box opens. , then tap or click Control Panel tab. Settings . The Multiple Monitors and Intel Properties dialog tab. Intel Extreme Graphics button. The Intel Graphics Graphics Properties www.gateway.com . The Control Panel icon. The Display Display...
Page 85: Changing From One Display To Another
Apply Changing from one display to another After you have set up the second display on your convertible tablet PC to be a television, you can quickly switch between viewing the display on the LCD panel and viewing it on the television.
Page 86: Connecting A Video Camera To Your Convertible Tablet Pc
Chapter 5: Using Drives and Ports Connecting a video camera to your convertible tablet PC Your convertible tablet PC has a 4-pin IEEE 1394 port (also known as a ® Firewire or i.Link To connect your video camera to your convertible tablet PC: Connect one end of the IEEE 1394 cable to your video camera.
Page 87: Managing Power
Chapter 6 Managing Power • Checking and recharging the battery • Recalibrating the battery • Changing batteries • Extending the life of the battery...
Page 88: Monitoring The Battery Charge
Chapter 6: Managing Power Monitoring the battery charge Your new Gateway convertible tablet PC is designed to provide an exceptional balance of performance and portability. Your convertible tablet PC uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience.
Page 89: Recharging The Battery
To recalibrate the battery: Connect the AC adapter, then turn on your convertible tablet PC. As soon as your convertible tablet PC starts and you see a startup screen, press F2. The BIOS Setup utility opens. Open the...
Page 90: Changing Batteries
Gateway Customer Care. Changing batteries If your convertible tablet PC is connected to AC power, you can change the battery while your convertible tablet PC is turned on. If your convertible tablet PC is not plugged into an AC outlet, you must turn your convertible tablet PC off while changing the battery.
Page 91 Step -OR- If your convertible tablet PC is on and is not plugged into an AC outlet, save your work and turn off your convertible tablet PC. Close the LCD panel. Turn your convertible tablet PC over so the bottom is facing up.
Page 92 Slide the battery lock to the unlocked position, then slide the battery release latch. Lift the battery out of the bay. Place a recharged battery into the bay and press down until it snaps into place. Slide the battery lock to the locked position. Turn your convertible tablet PC over. www.gateway.com...
Page 93: Extending Battery Life
Tips & Tricks ■ Close the LCD panel to turn off the display while you are not using your convertible tablet PC. The display stays off until you open the panel again. ■ Use Hibernate mode for maximum power savings while your convertible tablet PC is not in use.
Page 94: Using Alternate Power Sources
You can use the following power modes to lengthen the life of your convertible tablet PC’s battery: ■ Standby - while your convertible tablet PC is in Standby, it switches to a low power state where devices, such as the display and drives, turn off.
Page 95 Using power saving modes Always save your work before using Standby mode. In Standby mode, your convertible tablet PC reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive.
Page 96 Chapter 6: Managing Power www.gateway.com...
Page 97: Upgrading Your Convertible Tablet Pc
Chapter 7 Upgrading Your Convertible Tablet PC • Adding and replacing memory • Replacing the hard drive...
Page 98: Preventing Static Electricity Discharge
Chapter 7: Upgrading Your Convertible Tablet PC Preventing static electricity discharge Important The components inside your convertible tablet PC are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning Warning Before installing memory or replacing the hard drive, follow these guidelines: ■...
Page 99: Adding Or Replacing Memory
Gateway convertible tablet PC for upgrading your memory. SO-DIMMs are located in two places inside your convertible tablet PC. Both SO-DIMMs can be upgraded. For instructions on upgrading the SO-DIMM located on the bottom of your convertible tablet PC, see “Adding or replacing memory in the memory bay”...
Page 100: Adding Or Replacing Memory In The Memory Bay
Turn off your convertible tablet PC. Disconnect the AC adapter, modem cable, and network cable. Disconnect all peripheral devices and remove any PC cards. Disconnect your convertible tablet PC from the optional port replicator (see page 113). Use only memory modules designed for the Gateway M275.
Page 101 Turn your convertible tablet PC over so the bottom is facing up. Remove the battery (see Loosen the two memory bay cover screws, then remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.
Page 102 Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screws. Insert the batteries, then turn your convertible tablet PC over. Reattach the optional port replicator. Connect the power adapter, modem cable, and network cable, then turn on your convertible tablet PC.
Page 103: Replacing Memory Under The Keyboard
Disconnect your convertible tablet PC from the optional port replicator (see page 113). Turn your convertible tablet PC over so the bottom is facing up. Remove the battery (see Use only memory modules designed for the Gateway M275 for upgrading your memory.
Page 104 Chapter 7: Upgrading Your Convertible Tablet PC Remove the two keyboard screws marked with a K. Screw Turn your convertible tablet PC over so the top is facing up. Open the LCD panel to the normal viewing position. www.gateway.com Screw...
Page 105 You will hear small snapping sounds as the bezel comes away from your convertible tablet PC. Be careful not to break off the tabs found on the bottom of the bezel.
Page 106 Chapter 7: Upgrading Your Convertible Tablet PC With a small Phillips screwdriver, remove the four keyboard screws and put them in a safe place. Screws www.gateway.com...
Page 107 Adding or replacing memory Lift the back edge of the keyboard, then slowly rotate it toward you so it lies keys-down on top of your convertible tablet PC. Be careful not to damage the LCD panel or unplug the keyboard ribbon cable.
Page 108 Chapter 7: Upgrading Your Convertible Tablet PC Replacing the memory To replace the memory: Gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot.
Page 109 Rotate the keyboard toward the LCD panel until the keyboard is almost face-up. Insert the tabs on the front of the keyboard under the palm rest. Use only memory modules designed for the Gateway M275. Tabs www.gateway.com Adding or replacing memory...
Page 110 Chapter 7: Upgrading Your Convertible Tablet PC Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel. Replace the four keyboard screws.
Page 111 If the bezel is not correctly replaced, your convertible tablet PC could be damaged when you try to close the LCD panel. Turn your convertible tablet PC over so the bottom is facing up. Replace the two keyboard screws. Insert the battery, then turn your convertible tablet PC over.
Page 112: Replacing The Hard Drive Kit
Turn off your convertible tablet PC. Disconnect the AC adapter, modem cable, and network cable. Disconnect all peripheral devices and remove any PC cards. Disconnect your convertible tablet PC from the optional port replicator (see page 113). , then tap or click All Programs “Preventing static electricity discharge”...
Page 113 Turn your convertible tablet PC over so the bottom is facing up. Remove the battery (see Remove the two hard drive kit screws. Slide the old hard drive kit out of your convertible tablet PC. If your new hard drive already includes the hard drive kit bracket,...
Page 114 Replace the screws that secure the hard drive kit to your convertible tablet PC. Insert the battery, then turn your convertible tablet PC over. Reconnect the optional port replicator. Connect the power adapter, modem cable, and network cable, then turn on your convertible tablet PC.
Page 115: Using The Optional Port Replicator
Chapter 8 Using the Optional Port Replicator • Identifying features • Connecting and disconnecting the port replicator • Securing the port replicator with a locking cable...
Page 116: Front
Docking port Docking release latch Description Secure your port replicator and convertible tablet PC to an object by running a Kensington cable through this ring and locking it to the slot on the convertible tablet PC. For more information, see port replicator”...
Page 117: Left
Left Component Icon USB port USB port Description Plug USB (Universal Serial Bus) devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. www.gateway.com Left...
Page 118: Back
PC’s headphone jack. Connect an external audio input source (such as a stereo) to this jack so that you can record sound on your convertible tablet PC or play sound through your convertible tablet PC speakers. www.gateway.com...
Page 119 Plug a Personal System/2 (PS/2) keyboard into this port. Attaching a PS/2 keyboard to your port replicator may deactivate the built-in keyboard. Plug a Personal System/2 (PS/2) mouse into this port. Attaching a PS/2 mouse to your port replicator may deactivate the touchpad. www.gateway.com Back...
Page 120: Connecting To The Port Replicator
Chapter 8: Using the Optional Port Replicator Connecting to the port replicator You can attach your convertible tablet PC to the port replicator while your convertible tablet PC is off, on, or in Standby mode. Attaching to the port replicator To attach your convertible tablet PC to the port replicator: Make sure the docking release latch is in the fully raised position.
Page 121: Disconnecting From The Port Replicator
Disconnecting from the port replicator You can separate your convertible tablet PC from the port replicator while your convertible tablet PC is off or on (not in Standby or Hibernate mode). To separate your convertible tablet PC from the port replicator:...
Page 122: Securing Your Port Replicator
Chapter 8: Using the Optional Port Replicator Securing your port replicator You can secure your convertible tablet PC and port replicator to an object by using the security ring located on the left side of the port replicator and the Kensington lock slot located on the left side of your convertible tablet PC.
Page 123: Maintaining Your Convertible Tablet Pc
Chapter 9 Maintaining Your Convertible Tablet PC • Caring for your convertible tablet PC • Cleaning your convertible tablet PC • Protecting your convertible tablet PC from viruses • Updating Windows • Restoring your system...
Page 124: Caring For Your Convertible Tablet Pc
To extend the life of your convertible tablet PC: ■ Be careful not to bump or drop your convertible tablet PC, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
Page 125: Display Screen
Display screen ■ Use only your convertible tablet PC’s pen on the display. Do not write on the surface with an ink pen or pencil. ■ Nothing heavier than your writing hand should be placed on top of the display.
Page 126: Replacing The Pen Point
Chapter 9: Maintaining Your Convertible Tablet PC Replacing the pen point Normal use can wear down the pen’s point, and also cause it to pick up abrasive particles that may scratch the display. Therefore, the pen ships with extra points and a replacement tool.
Page 127: Cleaning Your Convertible Tablet Pc
Also, remove the battery before cleaning any components. Use a damp, lint-free cloth to clean your convertible tablet PC and other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finish on components.
Page 128: Cleaning The Keyboard
If you spill liquid on the keyboard, turn off your convertible tablet PC and turn the convertible tablet PC upside down. Let the liquid drain, then let the keyboard dry before trying to use it again.
Page 129: Protecting Your Convertible Tablet Pc From Viruses
A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your convertible tablet PC to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.
Page 130 Chapter 9: Maintaining Your Convertible Tablet PC To scan for viruses: Tap or click Start click Norton Internet Security Tap or click Norton AntiVirus All Programs Norton Internet Security . Norton Internet Security opens. www.gateway.com , then tap or...
Page 131 If Norton Internet Security finds a virus, follow all on-screen instructions to remove the virus. Turn off your convertible tablet PC and leave it off for at least 30 seconds. Turn on your convertible tablet PC and rescan for the virus.
Page 132: Updating Windows
PC and keep it running smoothly. Windows Update scans your convertible tablet PC and provides you with a tailored selection of updates that apply only to the software and hardware on your convertible tablet PC.
Page 133: Restoring Your System
Restoring your system Microsoft System Restore If your convertible tablet PC is not working correctly after you install a program or change a setting in the Control Panel, you may need to use Microsoft System Restore to restore the convertible tablet PC to an earlier configuration.
Page 134: Reinstalling Programs And Drivers
Chapter 9: Maintaining Your Convertible Tablet PC Reinstalling programs and drivers If a program or device on your convertible tablet PC is not working correctly, you may need to reinstall your program or driver. To reinstall your program or driver:...
Page 135: Troubleshooting
Chapter 10 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems...
Page 136: Safety Guidelines
■ Never remove the memory bay cover or hard drive while your convertible tablet PC is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your convertible tablet PC.
Page 137: First Steps
■ Make sure that the AC power adapter is connected to your convertible tablet PC and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned ■...
Page 138: Troubleshooting
Start Performance and Maintenance tab, then tap or click Device Manager , then tap or click View Interrupt request (IRQ) www.gateway.com 149. “Power” on page 146. “DVD drives” on page . The Control Control Panel , tap or click the System .
Page 139: Display
For instructions on changing the screen resolution, see “Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. “System key combinations” on page www.gateway.com Troubleshooting...
Page 140: Dvd Drives
■ Adjust the brightness using the system keys. For more information, “System key combinations” on page 38. ■ Make sure the convertible tablet PC is not in standby or hibernate mode. For more information, see page ■ The convertible tablet PC may be sending its display to an external monitor or television.
Page 141 Some music CDs have copy protection software. You may not be able to play these CDs on your convertible tablet PC. ■ Make sure that the volume control on your convertible tablet PC is turned up. For more information, see page ■...
Page 142 Audio is not transmitted through the S-Video out jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your convertible tablet PC to a stereo system to hear sound while playing a DVD. For instructions on playing a DVD, see page www.gateway.com...
Page 143: File Management
Your convertible tablet PC must be turned on to remove CDs and DVDs. If you do not want to turn on your convertible tablet PC, manually eject the disc by inserting an opened paper clip into the manual eject hole.
Page 144: Hard Drive
Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. All deleted files will be lost when you empty the Recycle Bin.
Page 145: Internet
PC. For more information, see ■ If your convertible tablet PC has been subjected to static electricity or physical shock, you may need to reinstall the operating system. Internet You cannot connect to the Internet ■...
Page 146: Keyboard
Keyboard The built-in keyboard does not work ■ Attaching a PS/2 keyboard to your port replicator while your convertible tablet PC is running may deactivate the built-in keyboard. The external keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly.
Page 147: Memory
■ Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your convertible tablet PC. You are pressing a letter key and a number appears on the screen ■...
Page 148: Modem (Cable Or Dsl)
Ethernet network jack. See sure that the connections have been made correctly. ■ Make sure that your convertible tablet PC is connected to the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long.
Page 149 ■ Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy. , then tap or click the arrow. www.gateway.com Troubleshooting...
Page 150 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your convertible tablet PC has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your convertible tablet PC has a v.92 modem, the speed at which you can upload data is limited to...
Page 151 Control Panel Modems tab, then tap or click Diagnostic , then tap or click the arrow. , then tap or click Control Panel Modems www.gateway.com Troubleshooting . The Control Phone and Modem tab. . The Properties Query Modem . The Control Phone and Modem tab.
Page 152: Mouse
You cannot connect to your home network ■ If your convertible tablet PC is a member of a domain at your workplace, you may not be able to connect your convertible tablet PC to your home network workgroup to access shared files or printers on your home network.
Page 153: Passwords
You must return your convertible tablet PC for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your convertible tablet PC is having problems ■ Make sure that you have correctly installed required software for the PC Card.
Page 154: Pen
AC adapter” on page ■ If your convertible tablet PC is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.
Page 155: Printer
Make sure that the power cable is plugged into an AC power source. The printer is on but will not print ■ Check the cable between the printer and your convertible tablet PC. Make sure that it is connected to the correct port. ■...
Page 156 For more information about printer troubleshooting, tap or click Start, then tap or click Help and Support. Type the keyword printer troubleshooter in the Search box , then tap or click the arrow. www.gateway.com . The Control Control Panel icon.
Page 157: Sound
Touchpad The touchpad does not work Attaching a PS/2 mouse to your port replicator may deactivate the touchpad. The convertible tablet PC is not responding when you click or tap on the touchpad ■ Turn on the touchpad. Tips & Tricks “System key combinations”...
Page 158: Video
“Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. +F3 to activate the external “Viewing the display on a television” on page...
Page 159: Telephone Support
■ Make sure that your convertible tablet PC is nearby at the time of your call. The technician may have you follow troubleshooting steps. To avoid bodily injury, do not attempt to troubleshoot your...
Page 160: Telephone Numbers
Chapter 10: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...
Page 161: Self-Help
The software publisher's Web site. Help and Support Tutoring Answers by Gateway answers to all of your “How do I” questions on Gateway computers. For more information, go to www.gateway.com/answers. Training Gateway provides the following computer-based training: Resource Service description...
Page 162 Chapter 10: Troubleshooting www.gateway.com...
Page 163 Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Environmental information • Notices...
Page 164: Important Safety Information
PC. ■ Do not work for long periods with the convertible tablet PC resting on your lap. If the air vents are blocked, the convertible tablet PC may become hot enough to harm your skin.
Page 165: Regulatory Compliance Statements
When the convertible tablet PC is turned off, a small amount of electrical current still ■ flows through the convertible tablet PC. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the convertible tablet PC.
Page 166 (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 167: United States Of America
Caution Regulatory compliance statements Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Every country has different restrictions on the use of wireless devices.
Page 168 (or co-located) in conjunction with any other transmitter or antenna installed in the notebook. Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the notebook. Recycle or dispose of the used notebook properly according to federal, state and local laws.
Page 169 Regulatory compliance statements This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. The lamp in this display contains mercury. Do not put in trash. Recycle or dispose as hazardous waste. www.gateway.com...
Page 170 Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook.
Page 171 Ringer Equivalence Numbers of all the devices does not exceed 5. Regulatory compliance statements To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
Page 172: Laser Safety Statement
Japanese Modem Notice Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 173: Environmental Information
■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area. ■...
Page 174: Macrovision Statement
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Page 175 BigFix BIOS Setup utility break system key brightness buttons button-tapping cable lock cable modem calibrating Caps Lock indicator cards www.gateway.com locating managing power monitoring charge purchasing recalibrating recharging release latch replacing battery DVD drive DVD/CD-RW drive hard drive...
Page 176 AC adapter dial-up modem external keyboard external monitor keyboard port replicator projector PS/2 keyboard PS/2 mouse connections www.gateway.com television to cable modem to DSL modem to Ethernet to network video camera AC-3 digital audio audio broadband Internet cable modem...
Page 177 Gateway Web site help double-clicking double-tapping dragging drivers drives DSL modem DVD drive DVD/CD-RW drive electrostatic discharge (ESD) e-mail button EmPower power adapter Ethernet www.gateway.com...
Page 178 Help and Support topics specifications Firewire port Fn key folders opening function keys Gateway model number serial number Support Web address Web site hard drive installing replacing status indicator troubleshooting headphone jack help button...
Page 179 LCD brightness system keys LCD panel LCD/CRT system key lights line in jack lock maintenance memory memory card reader microphone www.gateway.com battery docking release LCD panel release cleaning release latch switching display troubleshooting See status indicators Kensington cable cleaning...
Page 180 PC Card www.gateway.com jack troubleshooting internal wireless label turning off wireless network turning on wireless network status indicator using button convertible tablet PC files folders LCD panel programs shortcut menu changing modules changing status indicator system key adding...
Page 181 EmPower adapter extending battery life Hibernate mode indicator management source problems Standby mode Standby/Resume status box status indicator troubleshooting turning off convertible tablet PC turning on convertible tablet PC airplane automobile default inkjet laser parallel port troubleshooting USB port closing unresponsive...
Page 182 Help and Support security features Kensington cable lock Kensington lock ring serial number serial port setting up shortcut menus shortcuts shutting down convertible tablet PC SO-DIMM sound speakers specifications speech recognition Standby starting static electricity status indicators Sticky Notes Support www.gateway.com...
Page 183 Gateway Learning Libraries Learn With Gateway troubleshooting audio automated system CD drive device installation display DVD drive faxes files...
Page 184 PC Web browser button Web site Windows Windows Journal Windows Media Player Windows Security button Windows Security Center Windows XP Tablet PC 2005...
Page 186 MAN M275 USR GDE R0 6/05...

This manual is also suitable for:

M275e - pentium m 1.5 ghz M275xl - pentium m 1.8 ghz M275

Gateway Convertible Tablet PC User Manual

1 Getting Help

2 Checking out Your Gateway Convertible Tablet PC

3 Getting Started

4 Using Windows XP Tablet PC 2005

5 Using Drives and Ports

6 Managing Power

7 Upgrading Your Convertible Tablet PC

8 Using the Optional Port Replicator

9 Maintaining Your Convertible Tablet PC

10 Troubleshooting

Quick Links

User Guide

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Gateway Convertible Tablet PC

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Table of Contents