IBM 326m - eServer - 7969 Hardware Maintenance Manual page 98

Note: See "System" on page 100 to determine which components should be replaced by a field service technician.
Symptom
Wrong characters appear on the
screen.
Note: See "System" on page 100 to determine which components should be replaced by a field service technician.
Symptom
An IBM option that was just
installed does not work.
An IBM option that used to work
does not work now.
88
326m Type 7969: Hardware Maintenance Manual and Troubleshooting Guide
Monitor problems
FRU/action
1. If the wrong language is displayed, update the BIOS code with the correct
language.
2. Video adapter, if installed.
3. System board.
Option problems
FRU/action
1. Verify that:
v The option is designed for the server (see the ServerProven list at
http://www.ibm.com/pc/compat/).
v You followed the installation instructions that came with the option.
v The option is installed correctly.
v You have not loosened any other installed options or cables.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
2. Option you just installed.
1. Verify that all of the option hardware and cable connections are secure.
2. If the option comes with its own test instructions, use those instructions to test
the option.
3. If the failing option is a SCSI option, verify that:
v The cables for all external SCSI options are connected correctly.
v The last option in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v Any external SCSI option is turned on. You must turn on an external SCSI
option before turning on the server.
4. Failing option.