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3.8 Solution Assurance Review
Some level of Solution Assurance Review (SAR) should be performed for all IBM
solutions. The level of SAR (self, peer, or expert) should match the complexity of
the solution. For example, simpler solutions may need only a self review.
However, a combination of the customer environment risk combined with the
complexity of the solution may require that an expert level SAR take place,
facilitated by a Quality Assurance practitioner and supported by a team of
technical experts.
If a solution contains four or more Enterprise X-Architecture servers (currently
x360, x365, x445 and x455), then an expert SAR is mandatory.
For further information on what is required, refer to the Solution Assurance Web
sites. EMEA and Americas information is available. Procedures for Asia Pacific
countries are currently in development.
3.8.1 Trigger Tool
The SAR Trigger Tool provides a recommendation on the level of Quality and
Solution Assurance that will be required. It is available from one of the Solution
Assurance Web sites.
The three levels are:
Expert
– For technically challenging, high-risk solutions
– Process dictates expert personnel's participation
– Formal, rigorous
Peer
– For low-to-medium risk solutions
– Informal, inexpensive
Self
– For low-risk solutions
– Informal, inexpensive
3.8.2 Electronic Solution Assurance Review (eSAR)
There is also an eSAR tool available to help you establish whether you require an
expert review. This is available from:
For IBM employees: http://w3.ibm.com/support/assure, then click eSAR
For Business Partners:
IBM Eserver xSeries 455 Planning and Installation Guide
90
http://www.ibm.com/support/assure/esar
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