NUANCE OMNIPAGE PRO 6 - REFERENCE MANUAL FOR WINDOWS Reference Manual page 223

Try this First
Installation
Installing OmniPage with the Norton Desktop
• Use the software that came with your scanner to verify that it
works properly before using it with OmniPage.
• Fix problems that occur with Windows before using OmniPage
again.
• Run virus-checking software regularly.
• Defragment your hard disk occasionally (see your DOS
documentation).
It may help to:
• Restart your computer.
• Restart your scanner.
• Reinstall OmniPage Pro.
Always restart Windows if an application hangs or crashes. Try to save
open files in all applications before restarting.
This section contains information on common installation problems as
well as information on how to optimize the installation process:
• Installing OmniPage with the Norton Desktop
• Speeding Up Installation
• Conflicts with Disk-Caching Programs
• Using EMM386.EXE
• Setup Program Requests Same Disk
Some versions of the Norton Desktop are incompatible with the
OmniPage installation program. If you run Windows under Norton
Desktop and you have difficulty installing OmniPage, follow this
procedure:
1 Open the Windows system.ini file in a text editor and change
the line Shell=ndw.exe to Shell=progman.exe.
This will make the Windows Program Manager appear when you
start Windows rather than the Norton Desktop.
Consult your Windows User's Guide for more information.
2 Save the file.
3 Restart Windows.
Installation
Technical Information 223