Caere Product Support - NUANCE OMNIFORM 2 Reference

Caere Product Support

World Wide Web
Product Support Information
Information We Need From You
Product support is available if you need help. First, please check this
manual to find the information you need, or look in the online help if
you can run OmniForm. You may save yourself a phone call.
Caere's home page is located at:
http://www.caere.com
Our Web site contains product information, lists of common questions
and answers, and all known issues regarding Caere products.
Your OmniForm package contains two pages with the most up-to-date
support information for the United States, Canada, and the European
Community. Please refer to these pages if you need product support.
Registered users in North America can call Caere Product Support at
408-395-8319.
You must be registered to receive product support! Complete and send
in the registration card in your OmniForm package. If you need to call
before registering, please have your serial number ready.
For the most efficient response, please have the following information
on hand and be near your computer if you call:
• OmniForm serial number
• OmniForm version
• Windows version
• Network operating system, if applicable
• DOS operating system version
• Scanner manufacturer and model
• Amount of RAM in your system
• Listing of the autoexec.bat file, if applicable
• Listing of the config.sys file, if applicable
• Make and model of your computer system and peripheral
devices (printers, monitors, and so forth), if applicable
Caere Product Support
Technical Information - 271