Creating Incidents - Novell SENTINEL 6.1 SP2 - 02-2010 User Manual

4.4.1 Creating Incidents

To create an Incident:
1 Click Incidents > Create Incident, or click Create Incident button on the Tool Bar. The New
Incident window displays.
2 Specify the following information:
 Title: Specify the Title of the Incident.
State: To set state of the incident, select from the drop-down list.

Severity: To mention the severity of the incident, select from the drop-down list.

 Priority: To mention the priority of the incident, select from the drop-down list.
Category: Specify the category of the Incident.

Responsible: To assign the responsibility to investigate and close the incident, select

from the drop-down list.
Description: Specify the description of the Incident in the text area.

 Resolution: Specify the resolution description in the text area.
3 Click Create. The Incident ID automatically generates after you click Create.
NOTE: For more information on creating an incident grouping events, see Creating Incident in
"Active Views Tab" section.
100 Sentinel 6.1 User Guide