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Major components of iTRAC
Table 5-2
Step
Transition
Templates
Processes
5.2 Introduction to the User Interface
Within the Sentinel Control Center, you access the iTRAC administrative functions by selecting the
iTRAC tab from the main screen. This tab gives you access to the Activity Manager (where you
define Activities), the Template Manager (where you define Templates), and the Process View
Manager (where you manage instantiated workflow Processes).
You can navigate to these functions from:
iTRAC -User Interface
Table 5-3
The iTRAC menu in the Menu Bar
The Navigation Tree in the Navigation Pane
108 Sentinel 6.1 User Guide
A Step is an individual unit of work within a workflow; there are manual
steps, decision steps, command steps, mail steps, and activity-based
steps. Each step displays as an icon within a given workflow template.
A Transition defines how the workflow moves from one state (Activity) to
another – this can be determined by an analyst action, by the value of a
variable, or by the amount of time elapsed. .
A Template is a design for a workflow that controls the flow of execution of
a process in iTRAC.
The template consists of a network of manual and automated Steps.
Activities and criteria for transition between them.
Workflow templates define how an incident is responded to after a process
based on that template is instantiated (see below).
A template can be associated with many incidents.
A process is a specific instance of a workflow template that is actively
being tracked by the workflow system. It includes all the relevant
information relating to the instance, including the current step in the
workflow, the associated incident, the results of Steps, attachments, and
notes.
Each workflow process is associated to one and only one incident.
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