Page 1
Network Camera Recording and Monitoring System Network Video Recorder VK- K K 64/ 4 4 VK- K K 16 Administrator's Manual Ver. 1.3 Ver. 1.3...
Page 2
*VK-16 has the same functionality as VK-64 outlined in this manual, unless explicitly indicated otherwise. Request to Customers Canon owns the copyright of this manual. The unauthorized transfer of all or any part of the contents of this Manual is forbidden. The content of this manual is subject to change without notice.
Purpose of This Manual This manual is written for the System Administrator deploying the VK-64/VK-16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or...
About Documents VK-64/VK-16 comes with three manuals including this document. Setting Manual Read this manual when setting the Storage Server. Viewer Manual Read this manual when using the VK Viewer functions. Administrator’s Manual (this document - pdf file) This manual is intended for the System Administrator for deploying and operating this software.
Before Starting Operations with VK-64/VK-16 <Important> It is recommended that you perform tests under actual conditions before starting operations. Recording and display of live videos may not be provided as configured because many factors (such as network Note environment and PC performance) affect the actual performance of VK-64, VK-16.
16 and explains the operating environment and basic concept you need to understand to design your system. ● Preparation Flow The following explains the flow from setting up the VK-64/VK-16 to starting the operation. ● System Operation Overview Explains the system operating environment including the number of Camera Servers available for the Storage Server, product types, and the number of licenses for each product.
Preparation Flow The following explains the flow from setting up the VK-64/VK-16 to starting the operation. Set up the Camera Servers The first step is to set up your Camera Servers. Refer to your Camera Server manuals for connection details.
Page 17
Create and save Viewer Layouts Monitor live video and play back recorded events in the Viewer application. From the Viewer you can customize the Viewing Area and save Layouts. Recorded video from Storage Server Configure Recording Settings Live video from Camera Servers Preparation Flow Register Camera Servers and Storage...
Network Video Recorder VK-64 v1.3 Viewer Network Video Recorder VK-64 v1.3 5 Viewers * The Storage Server for VK-16 can register up to 16 camera servers. VK-16 and VK-64 uses the same Viewers. * Licenses to the VK-64 v1.2/VK-16 v1.2 can be used for v1.3.
VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN. Since VK-64/VK-16 makes use of IP networks, installations of cameras can be performed easily. In addition, it is possible to flexibly install new cameras and change installation locations of cameras.
Page 21
Viewing Live Video Configuring Camera Servers Record Record video to the Storage Server #2 Storage Server Communication Mechanism of VK-64/VK-16 Application Stores recorded information for later retrieval. Lets users view recorded information, monitor live video Viewer and acknowledge/search events. Lets Administrators configure recording and viewing settings.
If using the Simultaneous mode with the VB150, upgrade the firmware to Version 1.1 Rev.39 or later. Firmware Upgrade The latest information concerning firmware can be found on the following Canon Web site: canon.com/webview Firmware Versions Ver. 1.0 Ver.
Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information. If using Windows XP Professional SP2 or Windows Server 2003, follow the procedures as described in “Notes on Operating Environment”...
3. In the Windows Firewall dialog, select the Exception tab and then click Add Port... 4. In the Add a Port dialog, enter a name for the Storage Server, e.g., “VK-64/VK-16 Storage Server”. Enter the Port number as “80”. Make sure the TCP protocol is selected and click OK.
Note on Windows Server 2003 The default security level of Windows Server 2003 Standard Edition (SP1) and Windows Server 2003 R2 Standard Edition for the Internet or intranet sites in Internet Explorer is “High”. As a result, windows such as the settings window do not function normally unless you first register the site in the contents block dialog box that appears when you access the camera’s top page.
Installation of both Storage Server and Viewer on a single PC may cause a heavy load on your PC depending on the number of camera servers or recording schedule. If you use VK-64/VK- 16 with many Camera Servers, install each application on separate PCs.
Page 27
Storage Server #2 Receive and Storage Server Record video You can operate VK-64/VK-16 with up to ten Storage Servers using any combination of VK-64 Storage Server and VK-16 Note Storage Server. Up to 192 Camera Servers can be operated. Up to ten Viewers can connect to the Storage Servers at the same time.
System Design Concept About the Master Storage Server A Master Storage Server is the Storage Server which a Viewer will connect to in the first place. Information about Camera Servers, Locations and Zones and Viewer Layouts are stored on the Master Storage Server. The Viewer extracts the information from the Master Storage Server.
Note Required Hard Disk Capacity The VK-64/VK-16 receives each image from a Camera Server as a JPEG image. The size of the images varies depending on the configuration of the Camera Server (the settings for Quality and Resolution) and the complexity of the actual image.
Page 30
System Design Concept ● Determining Hard Disk Capacity Determine the hard disk capacity as follows. Determine the required number of Camera Servers and video resolution. Determine the quality of each Camera Server. Higher quality causes larger data per frame. Determine the frame rate for recording video (i.e., the number of frames per second).
Page 31
The following tables give some typical frame sizes (in kilobytes) for various quality and resolution values from a VB-C300 and VB-C50i. However it is important to note that, depending on the complexity of the image, the frame sizes may vary substantially from those listed in the tables.
System Design Concept Sensor Event Recording and Motion Detection Recording Concept ● Notes on Sensor Event Recording and Motion Detection Recording When an event such as sensor input or motion detection occurs, it will be stored in the Storage Server as an operation record. As the number of stored operation records increased, the operation and search speed at event detection may be affected.
Note (including networking equipment, disk write speed, complexity of camera image, etc), the actual performance of VK-64/VK-16 recording in a specific installation will vary. Please be sure to confirm under the actual installation conditions before starting operations.
System Design Concept ● Notes on Storage Server Deployment It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of deployment. Using the Storage Server with a Web Server You cannot use the Storage Server on a PC where Web server software such as Windows standard IIS (Internet Information Server) or Apache is already installed.
Use the following example for reference when selecting the PC where the Viewer should be installed. Use the Windows XP Professional SP2 for the operating system. 1) CPU: Pentium4 3.0GHz, memory: 1GB, graphics board: Quadro FX540 When using the VB-C50i with Resolution=340 x 240 and Quality=50: Total frame rate: Max.
Before beginning installation, read Chapter 1 and “Preparation and Precautions” (➝ P. 41) carefully. Note When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 will be created on the desktop. Refer to Chapter 3 for how to use the Storage Server.
Installation Procedures Types and number of licenses you can install vary according to the product you have purchased. If additional Storage Note Server and Viewer installations are required, you will need to purchase the necessary software (➝ P. 18). The hard disk where the software will be installed must be formatted in the NTFS (➝...
Page 40
Click Space to view the amount of disk space required in order to install VK-64/VK-16. A list of drives is shown. In either dialog, click OK to return to the installation steps.
Version 1.3. It is important to verify your settings after installation. For the details, see “Upgrading VK-64/VK-16” (➝ P. 231). The Viewer v1.3 can connect to the Storage Server v1.2.
Page 42
Installation Procedures ● Stop other applications You must stop other applications including anti-virus program before starting installation.
Page 43
Chapter Storage Server Configuration Reference...
Chapter Overview The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server. Use the Storage Server Configuration dialog to set the Storage Server. In the Storage Server Configuration dialog, you can configure settings for disk management, event management, event notification, and user management.
Storage Server Configuration Dialog Start-Up Method Double-click the Storage Server Configuration desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v1.3 > Storage Server Configuration. If the Authentication is required when starting this tool is checked (➝...
Page 46
Settings Tab The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server Name The VK-64/VK-16 can save video data on the network drive. However, you cannot use the network drive on Windows 2000. Proxy Server Recording options...
Page 47
● Events Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. The Storage Server Configuration dialog, Events tab allows you to configure: E-mails are sent according to the priorities set in the Events tab. Events associated with “Storage Server started/stopped”, “User log in”, and “Network drive assignment error”...
Page 48
Storage Server Configuration Dialog ● Event Notification Tab The Storage Server Configuration dialog, Event Notification tab allows you to configure. E-mails are sent according to the priorities set in the Events tab. Example event notification e-mail An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000. Parking Lot 1: Sensor on You can only register one e-mail address in the To Address field.
Page 49
● User Management Tab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. User Management tab allows you to configure the following privileges: Administrator Not Administrator (Operator) Administrators have access to the Viewer including Camera Server setup, recording schedules and Viewer setup.
Setting the Settings Tab The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server Displaying Settings Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed.
Page 51
● Enter the Storage Server Proxy Address For more information on proxy server usage, see your Camera Server administrator. ● Enter Recorded Video Settings Maximum file size/duration - Check the Maximum file size/duration option, enter a value (e.g., “100” or “24”), and select MB or Hours. You can enter 32 - 1024 for MB and 1 - 24 for Hours.
Page 52
Setting the Settings Tab When the free disk space has fallen below the value specified in the Low Disk Space Warning Level field, an event occurs and an Note event notification mail is sent. Also, if the used disk space exceeds the value specified in the Maximum disk space used field, recorded video will not be saved until the required free disk space is secured.
Page 53
To add a network drive... When selecting a folder with Browse... Enter the user name and password to access the network drive in the respective fields, and click OK. Be sure to use different user name and password from the logon user name and password for the local system account.
Page 54
Setting the Settings Tab To remove a network drive... About Network Drive VK-64/VK-16 can record videos on a drive on the network. The Note drive type is shown at the head of the Drive drop-down menu as “Internal disk: local, Network drive: network”.
Page 55
● Start or Stop the Storage Server Program If you need to stop the Storage Server Program, first inform all users connected to the storage server. Note ● Change the Logon Settings Click OK. Click Start Storage Server to start the Storage Server with the specified account. Setting the Settings Tab Click Stop Storage Server to stop the Storage Server.
Setting the Settings Tab Message ● When you have changed items affecting recording settings: When you click Apply or End, the following message will appear. “Item affecting recording setting has been changed. To see how setting is affected, use Recording Setting Summary Display in the Recording Schedules window of the Viewer.”...
Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before configuring the logon settings. Select Control Panel, Performance and Maintenance, Administration Tool, and Local Security Policy from the Windows’...
Disk Space Management <Important> Disk Space Management Level The Storage Server monitors the remaining disk space and takes a measure according to the current level. 1) Low Disk Space Warning Level 2) Threshold Level 3) Limit Level Administrator can set the Low disk space warning level 1) using the Low Disk Space Warning Level field in the Settings tab.
Page 59
● In case of Threshold Level calculation level The Storage Server continues recording video; however, it starts deleting the video files from the oldest ones, and generates an event. [Maximum disk space used] Threshold Level Old video files may be deleted even if these are within the “Maximum retained history”...
Disk Space Management <Important> Low Disk Space Warning Level Calculation Method The Low Disk Space Warning Level occurs when the Storage Server satisfies the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value: M x (100 - A)/100 M: Value for Maximum disk space used A: Value for Low disk space warning level...
Limit Level Calculation Method The Limit Level occurs when the Storage Server satisfies the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value: Maximum disk space used 2) A When free disk space falls below the following value: (Number of Camera Servers + 1) x 32MB Calculation Example for Each Level Disk Drive...
Setting the Events Tab The Storage Server Configuration dialog, Events tab allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent according to the priorities set in the Events tab. How to Display the Events Tab Double-click the Storage Server Configuration desktop icon.
Event Notification tab (➝ P. 64). Remote Trigger function starts recording by passing a certain command from an external program to the VK-64/VK-16. Ask our sales person for the details. If the priority is not specified for manual recording and custom recording using the Remote Trigger function, the priority specified here will be used.
Setting the Event Notification Tab The Storage Server Configuration dialog, Event Notification tab allows you to configure. Configure the e-mail notification settings according to the priorities set in the Events tab. How to Display the Event Notification Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed.
Page 65
You can enter each of the subject, recipient’s address, and sender’s address in up to 100 characters. Note You can only register one e-mail address in the To Address field. If you want to send the e-mail to multiple addresses, use a group address.
Setting the User Management Tab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. How to Display the User Management Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Settings tab is displayed. Click the User Management tab to open it.
Administrator privileges. Do not check the option if you do not want to enable the user to have the Administrator privileges. Click Apply to save changes. The VK-64/VK-16 Administrator status is independent of the Windows Administrator status. Note ●...
Setting the User Management Tab Delete a User Click to select a user to delete in the User List. Click Remove. The user is deleted. Request User Authentication at Tool Startup Check the Authentication is required when starting this tool if user authentication is required when launching the tool.
Chapter Overview This chapter explains how to store Camera Servers necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers and create recording schedules, launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen.
Launching the VKViewerand Displaying the Configuration and Preferences Screen Launching Procedure Double-click the VK Viewer desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v1.3 > VK Viewer. The connect option menu (Start-up Screen) for Storage Server is displayed. Select Master Storage Server option and click Connect.
Launching the VK Viewer and Displaying the Configuration and Preferences Screen Launching by Connecting to the Localhost If you want to use the local PC where Viewer is installed as the Master Storage Server, select localhost to start the Viewer. The default user name and password are as follows: User name: admin Password: NVR...
Launching the VK Viewer and Displaying the Configuration and Preferences Screen Specify the IP address of Storage Server to connect Viewer If you installed the Viewer and Storage Server on separate PC, specify an IP address of Storage Server and connect Viewer to the Storage Server. If you need to use a proxy server, you need to change the Internet option settings in the following procedure: Note...
Page 74
Launching the VK Viewer and Displaying the Configuration and Preferences Screen When the Viewer accesses a Master Storage Server which has not been set up with camera information, the entire Viewing Screen is initially blank as shown below. You will need to configure the Viewer using the Configuration and Preferences screen.
Launching the VK Viewer and Displaying the Configuration and Preferences Screen Accessing the Configuration and Preferences screen To open the Configuration and Preferences screen. ● In the Menu Bar, select View ➝ Configuration The menu bar is located at the top left of the Viewing Screen.
Storage and Camera Server Summary windows Use the Storage and Camera Server Summary screen to create a location and zone, add the Storage Server, and add the Camera Server. Displaying the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Configuration and Preferences screen. When the Storage Servers tab is selected...
If you are using the Viewer only, the Camera Server, Location/Zone, and Camera Type are only shown in the Camera Note Server List. Click and drag divider line to the right to reveal full values. Storage Servers and Locations/Zones options The following options are available via the Storage Servers tab.
Location and Zone Create a location and zone before registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school. Zones are a part of Locations, that is, a zone could be assigned to each floor in the office building and specific areas in a shop such as a cash register area.
Page 79
When a Location is selected from the drop-down menu at left, all of the Zones associated with the Location will appear to the right as camera thumbnail images. This tab containing four thumbnail images indicates that there are four cameras in the Zone. This tab containing six thumbnail images indicates that there are six cameras in the Zone.
Location and Zone Adding a Location or Zone ● Step 1: Click Add Location on the Locations/Zones tab ● Step 2: Click Add Location on the Locations/Zones tab If you want to add a Zone to another location not listed, you must first create the Location before you add the Zone.
Editing a Location or Zone Double-click a location or zone. The Edit Location or Edit Zone dialog opens. Enter connection settings and click OK. Deleting a Location or Zone Click a location or zone in the list to highlight it and select Delete from the Edit menu.
If you are using the Viewer only, the Storage Servers tab is not shown and you cannot add the Storage Server. Note You can operate VK-64 with up to ten Storage Servers using any Up to 192 Camera Servers can be operated. Displaying the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Storage and Camera Server Summary window.
Do not add the same Storage Server more than once. If you add a Storage Server with a different configuration Note (such as one managed by another Master Storage Server), your original Locations and Zones will be lost. If you are using Windows XP SP2 or Windows Server 2003, you need to change Windows settings.
Adding the Storage Server Deleting the Storage Server In the Storage and Camera Server Summary, select the Storage Servers tab. A list of Storage Servers already added is displayed. Click a Storage Server in the list to highlight it and select Delete from the Edit menu. Alternatively, click a Storage Server to select it, then press the Delete key on your keyboard.
Registering Camera Server After preparing for Camera Server registration (i.e., creating a location and zone, and adding the Storage Server), you can register the Camera Server. You must register the desired Camera Server on the Storage Server if it has not been registered.
Page 86
Registering Camera Server The Search Results dialog opens and a list of detected Camera Servers will appear. When you initiate the Find Camera Servers function, your computer searches the Viewer’s local subnet for all Camera Note Servers connected to it. Camera Servers on another subnet cannot be searched and must be added using Add Camera Servers (➝P.
Page 87
● Adding the Camera Server Recording schedules must be set in order to record video. Clicking OK does not immediately start recording video. Note The Add Camera Server dialog’s appearance will depend on the type of Camera Server connected. Registering Camera Server In the Search Results dialog, click a Camera Server in the search results list to...
Page 88
Registering Camera Server ● Connecting to Camera Enter the user name and password to connect to the Camera Server. Enter the user name in User Name and password in Password. The settings are then saved to the Storage Server. Use the user name and password configured on the Camera Server.
Page 89
There is a maximum number of 64 Camera Servers that can be Note registered on one Storage Server with VK-64 (or 16 cameras with Network Video Recorder VK-16). If you are using the Viewer only, the Storage Server cannot be configured.
Page 90
Registering Camera Server ● Assign a location and zone Enter the Camera Name in up to 15 characters. Changing the Camera Name setting here does not change the Note camera name of the Camera Server. In the Location field, select a location for the Camera Server from the drop-down menu.
Page 91
● Update or Set the Viewer Thumbnails For a VB-C50FSi and VB-C50Fi, only zoom is available. If a fixed camera or an external camera such as VC-C50i is Note connected to VB-C50i, you cannot use pan, tilt, and zoom operations. If you want to change the thumbnail and the preview area is blank (and the Update and Start Control buttons are disabled), click Connect (located in the Connection Settings field).
Page 92
Registering Camera Server ● Select the drive to save video data. Network drives registered via Storage Server Configuration are also shown on the Drive drop-down menu. Refer to Note “Selecting Disk Drive Settings” (➝ P. 52) for the details. If you are using the Viewer only, the drive cannot be configured. ●...
Page 93
● Save Settings To save Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any changes you have made. ● Returning to the Viewer Screen If you wish to return to the Viewer Screen, select Viewer Screen from the View menu bar. Registering Camera Server The bottom right-hand corner of the Camera Summary window...
Registering Camera Server Editing the Camera Server The right-hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server(s) on your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). The same dialog as Add Camera Server (➝...
Page 95
● Finish Editing Click OK when finished. The Camera Summary window reappears. ● Save Edit Contents To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made. Registering Camera Server...
Server for removing the Camera Server(s) from your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). ● Deleting the Camera Server If a Camera Server is deleted, all the settings for VK-64/VK-16 associated with this Camera Server will be lost. Note In the Camera Server list, click a Camera Server to highlight it.
Page 97
Registering Camera Server ● Reflect Deletion To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made.
Overview of Setting Recording Schedules After you have registered the Camera Server, you can set the recording schedules. If you are using the Viewer only, you cannot set recording schedules. Note You can start recording using a recording schedule by specifying “when” and “what” to record.
Recording Schedule Two types of recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the Recording Schedules screen. ● Display the Recording Schedules screen Launch the VK Viewer and in the Menu Bar, select View ➝...
Page 100
Recording Schedule Zone representing camera Zone areas in the Location Location Click and drag the horizontal scroll-bar to the right to view other schedule days. Day of the week Camera schedule time bars Click and drag the vertical scroll-bar downward to view any other zones.
Page 101
Recording Schedule Click the Special Day Schedule tab to display the Special Day Schedule screen.
Page 102
Recording Schedule Storage Server selector Schedule Type selector Day selector The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 Note hrs. to 24:00 hrs). To have a special day schedule run over a long weekend (Fri, Sat &...
Configuring a Normal Schedule The Normal Schedule consists of: Storage Server list - Select the Storage Server to edit the recording schedule. When the Recording Schedules window is first opened, the first Storage Server in the list is shown with its associated schedule to the right. Schedule Area - Used to set up standard day-to-day recording settings of the system.
Configuring a Normal Schedule Creating a Normal Schedule ● Display the Recording Schedule screen In the Menu Bar, select View ➝ Configuration. The Configuration and Preferences screen appears. Click the Recording Schedules tab to display the Recording Schedules screen. Click the Normal Schedule tab to display the Normal Schedule screen. ●...
Page 105
You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set schedules for multiple cameras. Once created, settings for each camera can be customized. The shortest recording time for a schedule is 15 minutes.
Page 106
Times are given in 24 hours, for example 18:00 is 6:00 pm. If a Camera Server has been configured with Restrict Service Time, VK-64/VK-16 will not be able to record from the Camera Server during restricted times. The time zone used for the recording schedule will be the time of PC where the Storage Server is running.
Page 107
● Set Continuous Recording Select a frame rate for recorded video from the drop-down menu, or input a value from the keyboard. You can set the frame rate from 0.1 frames per second to 30 frames per second. The default is 5 seconds. Refer to P.
Page 108
Configuring a Normal Schedule ● Set the Preset Camera Angle and Backlight Compensation Alternatively, move your mouse pointer in the Preview area to display controls and clicking to pan, tilt and zoom (➝ P. 91). Check Preset Tour to move among multiple preset positions sequentially (VB- C300, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi only).
Page 109
During initializing the camera head position of VB-C50i/VB- C50iR, the camera head moves to face front, and then moves Note back to the current position. Please note that video will be recorded during this time. The On Motion Detection, Backlight compensation, and additional options are not available, if you use the Preset Tour function.
Page 110
Configuring a Normal Schedule In the Night Mode, the IR cut filter is disabled and the camera acts as an IR camera. After the schedule expires, the Night Mode will be disabled. Day Mode activates the Camera Server’s IR cut filter to reflect the infrared ray and pass the visible rays.
Page 111
● Set External Device Output Click Setup... to change the details of external outputs. If you do not change the settings, the defaults will be used. For the VB-C300, only one external device can be configured on the External Outputs Settings dialog. Note ●...
Page 112
If settings are Note enabled on the Camera Server, they take precedence over any settings made in VK-64/VK-16. This may cause some confusion if your VK-64/VK-16 recording schedules fail to record with the correct camera preset. You should disable such Camera Server...
Changing the Camera Server Settings The Top page of the Camera Server is displayed after Internet Explorer launches (VB-C50i). Click Setting Page to display the Settings Page to change the Camera Server settings.
Page 114
For a VB150 (“Video Input” must be set to “Single”), the Motion Detection settings are configured using the normal VK-64/VK-16 Motion Detection Settings dialog (➝ P. 119). If the Motion Detection settings are configured on the Storage Server, the load on the CPU may go high depending on the detection settings and the number of Camera Servers, and affect the recording.
Page 115
Specify the name of the external device, such as sensor name. You cannot set it with the VK-64/VK-16. If the external device is not set on the Camera Server, the VK-64/VK-16 cannot set it. ● Sensor Input, Recording to Camera Memory Camera Servers have certain features to capture image into its memory based on sensor input or schedule.
Batch-Setting Schedules You can set multiple schedules at once. ● Create Multiple Camera Schedules You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording schedules for multiple cameras.
Setting Continuous Recording You can set Continuous recording with the frame rate of 0.1 frames per second to 30 frames per second when creating a Normal Schedule or Special Day Schedule. Specify the number of still images to record every second. Higher fps value generates smooth video, however, the load on the Storage Server or network goes higher.
Setting Motion Detection Recording Configuring Motion Detection Recording Settings The Motion Detection recording starts recording video when a motion has been detected. Configure the Motion Detection recording settings in the Motion Detection Settings window which appears when you click Settings. Some items in the Motion Detection Settings window overlap with the items in the Add/Edit Schedule Item dialog.
Page 119
If settings are enabled on the Camera Server, they take precedence over any settings made in VK-64/VK-16, and your VK-64/VK-16 recording schedules fail to record with the correct camera preset. You should disable such Camera Server features when using VK-64/VK-16 to record images.
Page 120
Setting Motion Detection Recording ● Step 2: Set the active region for recording ● Step 3: Set Motion Detection Options Set the following options on the Motion Detection Settings dialog. In the Analysis Frame Rate menu, select from 0.1 to 30 frames per second. If you select the Camera Sever to detect motion, Settings…...
Page 121
The Motion Detection Options field also allows you to set the sensitivity for Motion Detection within the Active Region. Motion detection status is shown by the Detection Indicator during operation. Detection Indicator Colors Motion is displayed in the Detection Indicator as a green color bar and will remain green if the level of motion is below the set Sensitivity and within a defined Area Ratio.
Page 122
Setting Motion Detection Recording ● Set the Sensitivity Sensitivity is the degree of change detected as motion. Drag the slide bar to adjust Sensitivity to the desired value (depending on the range setting). The Motion Detection settings are affected by the video quality setting of the Camera Server.
Page 123
● Set the Duration Duration is the length of time necessary for the change to be recognized as motion. ● Step 4: Set the event priority status ● Step 5: Set frame rate and pre and post event recording duration Record for before event - enter a number of seconds for the amount of recording time before the event occurs (up to 30 seconds).
Page 124
VK- 64/VK-16, including those in recording schedules and the Viewing Screen. If VK-64/VK-16 has camera control, this will be lost when the Camera Server is setting a new preset position.
Setting Sensor Event Recording Configuring Sensor Event Recording Settings The Sensor Event recording starts recording video when a sensor input has occurred. Configure the Sensor Event recording settings in the Sensor Event Settings window which appears when you click Settings. Some items in the Sensor Event Settings window overlap with the items in the Add/Edit Schedule Item dialog.
Setting Sensor Event Recording Editing Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event. A number of tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera.
Page 127
● Step 2: Enable recording and set an event priority ● Step 3: Specify a camera angle when the sensor is triggered If you set a preset position using the digital zoom of the VB-C300, the viewing angle may be misaligned. Note Click the Backlight drop-down menu and select On to compensate for camera views with strong backlighting.
Page 128
Setting Sensor Event Recording ● Step 4: Set the Night Mode (VB-C300, VB-C50i/VB-C50iR, VB- C50FSi, and VB-C50Fi) ● Step 5: Set Additional Options (VB-C300) VB-C300 only allows these options to be used. If Exposure is set, the Backlight compensation option is set to Note Not Specified.
Page 129
Record for before event - enter a number of seconds for the amount of recording time before the event occurs (up to a maximum of 30 seconds). ● If Continuous Recording is also set, Record for before event is not available. Note ●...
Page 130
VK-64/VK-16. This may cause some confusion if your VK-64/VK-16 recording schedules fail to record with the correct camera preset. You should disable such Camera Server features if you wish VK-64/VK-16 settings to take precedence. Click External Outputs...
Page 131
● Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion Detection and Sensor Event recordings, and if the events occur simultaneously, the recording with the higher priority is performed first. When using the Motion Detection and Sensor Event recordings together and motion detection and sensor input occur simultaneously, the Sensor Event recording takes precedence.
Setting the Preset Tour Use the Preset Tour function to move among multiple preset positions sequentially. In the Add/Edit Schedule Item dialog, there are two options available for setting the Preset Tour function. To set the Preset Tour function. The durability of camera Pan/Tilt mechanism may be affected depending on the Preset Tour setting (➝...
Page 133
Check the settings and click OK. This returns to the Preset Tour Settings dialog. ● Test the Preset Tour Check the Preset Tour box and click Settings... The Preset Tour Settings dialog is displayed. Click Start Test. Clicking Start Test executes the Preset Tour once and you can check the operation. ●...
Page 134
Setting the Preset Tour ● Change the Preset Order Check the Preset Tour box and click Settings... The Preset Tour Settings dialog is displayed. Select a preset to change the order from the list, and click Move Up or Move Down. ●...
Page 135
If the following warning appears, change the settings according to the tables below. Note Warning example * The tour time shown depends on the settings. Click Cancel to return to the setting screen. Click OK to save the current settings. (If you are using the Preset Setting Tool, click Save on the setting page of the tool) Endurance of the pan/tilt mechanism is approximately 100,000...
Setting a Special Day Schedule About Special Day Recording The Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with the Special Day Schedules are disabled. In the Configuration and Preferences Screen, click the Recording Schedules tab and ensure the Special Day Schedule is selected.
Adding, Editing and Deleting a Schedule Type The Add Schedule Type dialog allows you to create a name for a new schedule type, for example, a public holiday. You must create a schedule type first before you can associate days with it. There is no limit to the number of schedule type that can be added. To launch the dialog and add a Special Day Schedule.
Page 138
Setting a Special Day Schedule ● Edit a Schedule Type ● Delete a Schedule Type If you delete a schedule type where there are dates associated with that schedule, a warning will appear. Delete the associated Note dates before deleting the schedule type. In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it.
Adding and Deleting a Day The Select Date calendar allows you to select a day that can be used for the schedule type. To add a day: ● Add a Day Setting a Special Day Schedule In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays”...
Page 140
Setting a Special Day Schedule Alternatively, click the current month and a month selector will appear. ● Delete a Day If you attempt to associate the same day with different special day schedules, you will be given a warning and asked to Note delete the other entry before creating a new one.
Page 141
● Save Changes Click Save Schedule to keep all your settings. The settings are then saved to the Storage Server. Click Discard Changes to cancel any changes you have made. If you wish to return to the Viewer, select View > Viewing Screen from the menu bar.
Displaying the Recording Setting Summary Display the summary information of the set recording schedule. The Record Setup Summary dialog shows the following information for the time period where the highest load is expected when the schedule is performed. Number of Camera Servers Number of Camera Servers with Motion Detection Total Recording Frame Rate Total Recording Frame Rate (Continuous Recording)
Page 143
Displaying the Recording Setting Summary If the load is too high, adjust the recording schedule again. Note Click Copy to copy the contents of the Recording Setting Summary dialog to the Clipboard.
Chapter Overview This chapter outlines how to use and configure the Viewer. ● Setting the Viewer Explains how to configure settings that are specific to the Viewer. ● Arranging and Saving Layouts Explains how to arrange layouts and set layout sequences. ●...
Viewer Operation Flow Location selector (➝ P. 177) Drop-down menu indicating locations available in the system. Zone selector (➝ P. 177) Drop-down menu indicating zones within a location. Camera Control Panel (➝ P. 185) The Camera Control Panel enables you to control a camera and quickly determine a camera position.
Page 149
Camera Selection Area (➝ P. 176) Thumbnails of Camera Servers added to each zone are displayed here. Thumbnail representations of cameras can be dragged onto the Viewing Area for viewing. Timeline Play Head (➝ P. 194) Drag the play head to a position on the Timeline to start playing back recorded video from that time.
Starting the Viewer You need the user name and password set for the VK-64/VK-16 Storage Server to start the Viewer. Note Launching Procedure Before you launch the Viewer, make sure your monitor resolution is set to a minimum of 1024 x 768 pixels.
If you want to use the local PC where Viewer is installed as the Master Storage Server, select localhost to start the Viewer. The user name and password for the VK-64/VK-16 entered in this step are defined by your System Administrator on the he Storage Note Server Configuration dialog.
Starting the Viewer Specify the IP address of Storage Server to connect Viewer If you installed the Viewer and Storage Server on separate PCs, specify an IP address of Storage Server and connect Viewer to the Storage Server. If you need to use a proxy server, you need to change the Internet option settings in the following procedure: Note 1.
Use Viewer only without connecting to Storage Server (Viewer Only Mode) You can use the Viewer only without connecting to a Storage Server. When Storage Server is not used, some functions are not available. ● Use Viewer only Functions not Available during Viewer Only Mode (Not Use Storage Server) When you launch the Viewer with Viewer Only Mode, the following functions are not available.
Starting the Viewer Viewer Start-up Window When you start the VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen.
Drive C. Right-click on the shortcut icon that was moved onto the Desktop and select Properties from the menu. Example “C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe” -h=192.168.100.1 -p=80 - u=admin -pw=NVR Make sure to enter a space after “C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe”. Specify Target as follows (using alphanumeric characters) -h=<IP address of the Storage Server>...
Setting the Viewer About the Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server. This window consists of: Video Viewing Settings - Select the maximum viewing frame rate for live videos.
Page 157
If a high maximum frame rate is specified, the load on the computer CPU will be high and Viewer operations may take Note longer. When Auto Adjust Frame Rate is ticked, frame rate is automatically reduced when CPU load becomes high. Set up notifications by priority from 1 (highest) to 5 (lowest).
Setting the Viewer Viewer Settings window - Use large captions for Video Windows Viewer Settings window - Identify the Master Storage Server A Master Storage Server maintains settings for Camera Servers and Layouts. Viewer Settings window - Configure the proxy server Viewer Settings window - Configure layout in the Viewing Screen Tick Use large captions for Video Windows...
Viewer Settings window - Audio Transmission Settings When using this option, tick The voice transmission will be ended for fixed time automatically check box, and specify the period within the range from 1 to 60 minutes (default is 10 minutes). When the specified period of time passes during audio transmission, it will be terminated automatically.
Setting the Viewer Viewer Settings window - Edit Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event.
Saving Viewer Settings Click Save Changes to keep all your settings. The Viewer settings are then saved to the local disk. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select View > Viewing Screen from the menu bar. Setting the Viewer The bottom right-hand corner of the Viewer Settings window...
Arranging and Saving Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences. ■ Managing Video Layouts About the Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. Click the Layout button to open the Layout menu.
Page 163
● To create a new layout (a previously-saved layout is displayed): Click the Layout button to open the menu, and then select New Layout. The Viewing Area will become blank and the default layout name “Untitled” will be displayed. The process of creating folders and saving a layout could be done in the following order: Organize and create Layout folders Drag the Camera Server’s thumbnails onto the Viewing Area to create the layout.
Arranging and Saving Layouts Organizing Layouts and Layout Sequences The Organize Layouts & Layout Sequences dialog allows you to create folders and sub- folders in which to save item (layouts and layout sequences) (➝ P. 166). To display the dialog: ●...
Page 165
● Move or Copy a layout or layout Sequence to another folder... In the Organize Layouts & Layout Sequences dialog, click an item to highlight it, then click Move to Folder... The Select destination folder dialog opens showing a list of created folders. ●...
Arranging and Saving Layouts Saving a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog. ● Step 1: Open the Layout menu and select Save or Save As... Operator’s Save Layout dialog ●...
● Opening a previously-saved layout... Click the Layout button to open the menu and then click a layout or layout sequence in the list. The item will be loaded onto the Viewing Area. Arranging Layout Sequences You can set up an automated sequence of shared and personal layouts to display in the Viewing Area at set intervals.
Page 168
Arranging and Saving Layouts Enter a new name. Select a layout sequence type. Click on a layout to select it. Layout Sequence: All the users can share these layouts. You need Administrator privilege to create a layout sequence. Normal users cannot modify these layouts. User Layout Sequence: Lists layouts created by the current user.
■ Working with Layout Grids You can customize your layouts by applying one of the following grids: Small Grid, Medium Grid and Large Grid - creates a small (160x120), medium (320x240) or large (640x480) grid where you can place Video Windows in a tile-like manner.
Arranging and Saving Layouts Working with the Alignment Grid Select the Alignment Grid from the Layout Grids sub-menu. The Viewing Area displays a grid of dots. When you place a Video Window, it “snaps” to the grid boundaries. ● Drag, drop and re-size a Video Window To re-size the Video Window, click any corner and drag the image outwards to snap to a larger grid area.
Page 171
● Working with Small, Medium and Large Grids When you select Small Grid, Medium Grid or Large Grid from the Layout Grids sub- menu, the Viewing Area displays “cells” for Video Windows. These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner. ●...
Page 172
Arranging and Saving Layouts The Viewing Area with a Small Grid could look like this: The Viewing Area with a Medium Grid could look like this: Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the Note speed of your computer, the maximum frame rate (➝P.
Page 173
Arranging and Saving Layouts The Viewing Area with a Large Grid could look like this: In this example, the Camera Selection Area and Timeline are hidden (➝ P. 173).
Arranging and Saving Layouts Working with the Custom Grid The Custom Grid feature allows you to set a custom-size for displaying Video Windows. ● Set a custom grid Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears.
■ Hiding and Showing Task Areas The View menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect Camera Selector and Timeline and then select Fullscreen, the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example.
Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles. ■ Selecting Cameras for Viewing About the Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You can select another set of thumbnails of currently-available cameras via the Location and Zone drop-down menus and then place them into the Viewing Area as Video Windows.
Selecting Locations and their Zones Selection is performed in the following order: Select a Location ● Step 1: Select a Location from the drop-down menu ● Step 2: Select a Zone from the menu or thumbnail folder region Alternatively, click the scrollbar located under the Camera Selection Area.
Basic Video Window Functions ■ Basic Video Window Functions Creating, scaling and moving Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area.
Page 179
● Re-size a Video Window ● Move a Video Window For best performance on the Viewer, such as to view as many Video Windows as possible, re-size (160x120, 320x240, Note 640x480) the Video Windows so they are a standard resolution. When Video Windows that are other than a standard resolution are displayed, the load on the computer CPU will be high and Viewer operations may take longer.
Page 180
Basic Video Window Functions ● Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring. Your Viewing Screen could look like this.
Arranging Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area (➝ P. 170). In the Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution Note and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the Viewer Settings window of the...
Arranging Video Windows ■ Video Window States Video Window Properties include: Title bar - indicates name of camera, live or recorded viewing. Video display - displays live or recorded information. Recorded video indicator - displays a time/date stamp in the title bar for recorded footage. Event indicator - displays a colored bar across the top of the Video Window.
Page 183
Video display conditions Live video Recorded Video Indicator When recorded video is shown, the title bar on a Video Window will change from black to gray. Event Indicator If the option for Operator Notification has been set, a color bar will flash on top of a live Video Window when an event occurs.
Arranging Video Windows ■ Adjust Pan, Tilt and Zoom This is done in one of three ways: Directly from within the Video Window Using the Camera Control Panel Selecting a Preset For a VB-C50FSi and VB-C50Fi, only zoom is available. If a fixed camera or an external camera such as VC-C50i is Note connected to VB-C50i, you cannot use pan, tilt, and zoom...
Page 185
If you have camera control, you can only drag the window by clicking and holding the title bar. When you have control, the camera can be controlled either by clicking or moving the mouse while holding the left button down. The latter method provides finer control. If a control warning “Control will be lost in 10 seconds.”...
Page 186
Arranging Video Windows ● Exposure Control Items (when the Exposure Mode is Auto) Clicking this button disables backlight compensation. ● Exposure Control Items (when the Exposure Mode is Manual) ● White Balance Control Items Drag each slide bar to adjust each gain value.
Page 187
● Other items Switch between Auto Focus and Manual Focus. Auto: Adjust the focus automatically. Auto (for dome housing): When the optional dome housing is used, select this option to automatically adjust the focus without focusing on the wall surface. Infinity: Focus is fixed at a point of infinity.
Arranging Video Windows ■ Other Video Window Functions Change the size of a Video Window Apart from manually clicking on the corner and dragging out the Video Window to a new size, you can also select a set size from the Video Window menu. To change the display size of a Video Window via the menu: ●...
When multiple Video Windows from a single Camera Server are displayed and the Video Receive Size is changed from one Note of them, the change will apply to all Video Windows. Selected video receive sizes are saved when the layout is saved.
Arranging Video Windows Other Menu Options Other functions available from the Video Window menu include: Click Admin Viewer the WebView Livescope Viewer if the Admin Viewer or NC Viewer is both installed. For the VB-C300, the NC Viewer is activated. Refer to your Camera Server User’s Manual for more information on the Admin Viewer or NC Viewer.
About Shade Correction Shade Correction compensates darker regions of images and makes them lighter. Shade Correction Off About Audio Panel When ticked, audio is Click this button to played back even display silent detection when a microphone is control. used. Tick this option to Tick this option to manually detect silent intervals...
Using the Timeline and Viewing Events This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area (➝...
Monitoring Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a “live” position. The “live” position represents the present time. The playhead remain fixed as time scrolls to the left underneath, representing the passage of real time.
Using the Timeline and Viewing Events Using the Timeline to examine, play and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it. Methods include: ● Use the Playback Controls Videos recorded at different times can be played back simultaneously.
Page 195
● Click and drag the time bar to move through the Timeline... ● Jump to time entered Select a Video Window and click Jump to Time. Click to scroll back through the months. Click a day to highlight it, then click OK to bring up that day in the Timeline.
Using the Timeline and Viewing Events Initiating a manual recording with duration of one minute A manual recording with duration of one minute can be initiated at the maximum frame rate. The manual recording is displayed on the Timeline and Live Events Log as Manual Rec.
● Zooming In and Out of the Timeline ● Click event to select it A time segment with darker color Click indicates that recorded video event to exists for that period. select it. Move mouse over event to get details. Camera Name Type of event Daylight Savings Indicator...
Using the Timeline and Viewing Events Extracting video to save to another location A portion of video can be saved to another location if required. Files are automatically saved as QuickTime .mov format and can be viewed in a QuickTime player or any other player that supports .mov files.
Viewer has been launched. Events are color coded according to priority. The Live Events Log opens automatically when you launch the Viewer, if left open in a previous session of VK-64/VK-16. Click and drag scroll bar to view events.
To display the Live Events Log List: ● Selecting Live Events from View Menu From the VK-64/VK-16 menu bar, select View and Live Events. Live Events Log list opens. Once selected, the menu item will be ticked next time you display it.
Searching Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. To launch the Event Search Dialog: ● Click Event Search On the Timeline, click Event Search. The Event Search dialog opens. Enter a search start date and time.
Using the Timeline and Viewing Events Selecting Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period. To initiate a search: ●...
● Step 4: Select a type of Event Select a type of Event from the drop-down list. ● Step 5: Select a State Select a State for the event, whether it was On or Off during the period. Alternatively, select All States. ●...
Chapter Overview This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system. ● Health Check for Storage Server Explains VK event display messages and required counteractions. ●...
Health Check for Storage Server VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction. The text within { } in each message depends on the situation. Event type Message Indicates the free...
Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing and recording. This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing. Using this function is recommended;...
Recording Frame Rate Adjustment ● Reduce recording frame rate when disk is under high load in the Storage Server Configuration dialog ( * This option is enabled by default (recommended). When the network recording software writes images received from cameras into the hard disk, if the load (mainly the load of writing into the hard disk) of the PC on which the Storage Server is running is too high, the software cannot write the images immediately.
Operation Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more sensor events per minute continuously, we recommend continuous recording.
Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection recording.
Chapter Overview This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques.
Purpose of Backup Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. Backup for Archive Stores video data and event data on other media for a long period of time.
Preparation for Backup About Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK- 16. Basically, you should use the DDS-4 type device if a single backup copies several Gigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data.
Files to Make a Backup Storing Location of Recorded Data and Event data Video data being recorded is saved in a temporary file (refer to “About Temporary File” below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive.
Configuration files The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed. <System Drive>:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\ Back up the entire contents of this folder.
Configuration file --------- Usually, make a backup of the configuration file when the system is installed, and do it again each time you change the settings of the VK-64/VK-16. However, if doing so makes management complicated, you can perform a full backup every day.
Refer to P. 218 for the file names and storage location. system is installed, and do it again each time you change the settings of the VK-64/VK-16. However, if doing so makes management complicated, you can perform a full backup every...
Set up the backup tool as directed on P. 219 and P. 220. Be sure to exclude the temporary files from the backup target. If the VK-64/VK-16 continues recording video while making a backup, you must take into account the increased I/O load on the Note hard disk due to data transfer to the backup device.
Restore Procedure Restoring Data from Backup for Data Protection The following explains how to reconstruct the Storage Server for the VK-64/VK-16 for maintenance or recovery from a failure. Check that the PC hardware environment has been restored to the former state.
Be sure that the hard disk has a capacity larger than the total size of the video data files to restore. Install the VK-64/VK-16. Restore the VK-64/VK-16’s configuration file to the former location. The default location is as follows: <System Drive>: \Documents and Settings\All Users\Application Data \Canon\...
Page 224
Restore Procedure ● Notes on Restoring Data from Backup for Data Archiving Restoring the configuration file also restores the old recording setting information. After restoration, the PC may start recording video according to the old recording schedule. If you do not want to record video, delete the recording schedules after restoration. If the Maximum retained history setting is used on the Storage Server, uncheck this option.
Examples Configuration 1: Backup for Data Protection 1 Premise 5 VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, the size for one image data is 15 KB. The Maximum file size/duration option in the Storage Server Configuration window is set to six hours.
Examples Hardware requirement 12.5 GB per day x 30 days = 375 GB If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 100-GB tape with an LTO drive (Ultrium).
Configuration 4: Backup from Multiple Storage Servers (Backup for Data Protection) Premise 100 VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. Twenty Camera Servers are registered in five Storage Servers to record video.
Overview of This Chapter This chapter describes upgrading and reinstalling of VK-64/VK-16 as well as how to restore previous versions of these software components. It also describes how to update the Camera Firmware.
Upgrading VK-64/VK-16 This section describes how to upgrade previous versions of VK-64/VK-16. ● Upgrading from Version1.0 Obtain the released version of v1.3 (you cannot use the upgrade program). Back up the following folders that are in the Storage Server of v1.0.
To delete all these files, delete all the following folders. <System drive> :\Program Files\Canon\Webview\NVR <System drive> :\Webview-NVR (storage folder for recorded and event data) <System drive> :\Documents and Settings\All Users\ Application Data\Canon\WebView\NVR (storage folder for setting files) Canon\Webview\NVR...
Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for the previous version. Remove Canon Network Video Recorder VK Series v1.3 from Add or Remove Programs in Control Panel. Delete the following folders.
Updating Camera Firmware The information concerning firmware can be obtained for free on the following Canon Web site: canon.com/webview Procedure for Updating Camera Firmware (VB-C50 series) To update firmware: Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values.
Overview of This Chapter This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.
Troubleshooting for Recording When a recording trouble occurs when playing back recorded vide data (e.g., data is not found), you can guess the cause by checking the Event Logs of the VK-64/VK-16 and Storage Server Log (re_log) . Event Storage Server...
VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK- 64/VK-16. Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear, but some of the thumbnails that were displayed before are no longer shown.
Page 239
Solution The quality of live and recorded video cannot be changed in VK-64/VK-16. The video quality may vary from one Video Window to another because of Camera Server settings. The quality can be changed to a higher one in the admin screens of Camera Servers.
Page 240
VK Troubleshooting Cannot log into a Storage Server from a Viewer. Situation You cannot log into a Storage Server from a Viewer. Solution Check the following: • The login user name and password are correct. • The network between the server and the Viewer has no problem. •...
Viewer operation seems to slow down. Situation Viewer operation slows down. Solution The performance of a Viewer depends largely on CPU specifications and graphics specifications of the PC on which the Viewer is installed. When Viewer operation slows down, try to reduce the number of Camera Servers to be displayed or decrease a live frame rate.
VK Troubleshooting Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings. Solution In the Camera Server list displayed on the Locations/Zones tab of the Storage and Camera Server Summary screen, the selected Camera Server...
The Configuration and Preferences screen takes a long time to open. Situation When you switch from the Viewing Screen to the Configuration and Preferences screen, a message “Please wait...” appears and remains on screen for a while. Solution Check whether you do not have a lot of Camera Servers to disconnect. Waiting time is dependent on the time required for disconnecting from each Camera Server on the network.
List of Messages Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below. Storage Server Configuration Error Messages Messages Event The address of the recipient notification contains an invalid character.
Page 245
Messages Event The host name of the POP server notification contains an invalid character. Specify the host name of the POP server. Specify the port of the POP server using a number in the range of 1 to 65535. User This user name cannot be used management because it already exists.
Page 246
List of Messages Messages Configuration Specify the maximum retention period. Specify one or more days for the maximum retention period. Specify the maximum file size/duration. Specify 1024MB or less for the maximum file size. Specify 32MB or more for the maximum file size.
Page 247
Messages When exiting the Are you sure you want to save the application or changes? approving the change in all tabs All tabs Initialization of network communication failed. Confirmation Messages of Viewer The ‘ ’ part of the message differs depending on the situation. Messages Registering Are you sure you want to delete this...
Page 248
List of Messages Error Messages of Viewer The ‘ ’ part of the message differs depending on the situation. Messages Starting the Connection to the Master Storage Viewer Server failed. Check the settings and try again. Configuration The configuration window can only and Preferences be used by administrators.
Page 249
Messages Adding/Editing/ The camera server settings have Deleting the not been saved. Save or delete the Storage Server settings before changing the Storage Server settings. The Master Storage Server cannot be deleted. The host name of the Storage Server is invalid. Check the host name or IP address.
Page 250
List of Messages Messages メッセージ Adding a The recording settings of this Camera Server camera server have already been configured in the selected Storage Server. Check the settings and try again. Select a location and zone. Select a location and zone. ‘Camera number’...
Page 251
Messages Recording An error occurred relating to the Schedule schedule deletion of ‘schedule name’ for the camera ‘camera name’ registered in the Storage Server ‘Storage Server name’. This change will not be reflected on the Storage Server side. An error occurred when you obtained the schedule setting information of the Storage Server ‘Storage Server name’.
Page 252
List of Messages Messages メッセージ Special Day This date is already used. In order Schedule to use it in another special day schedule, the date must be deleted from the original special day schedule ‘special day schedule name’. The end time of the special day schedule cannot be set on the next day.
Page 253
Messages Viewing Screen The configuration window can only be used by administrators. Do you want to save the change in this layout? The image could not be saved. Nothing could be saved because no video was recorded at the specified time.
Page 254
List of Messages Messages メッセージ Extracting Video Nothing could be saved because no video was recorded at the specified time. Adding/Editing a The recording settings of this Camera Server camera server are not configured but the server has already been registered.
Page 255
Messages Camera Are you sure you want to delete the Summary Storage Server ‘Storage Server window name’? Are you sure you want to delete the location ‘location name’? Are you sure you want to delete the zone ‘zone name’? Are you sure you want to delete this camera server ‘camera server name’? Do you want to save the changes in...
Page 256
List of Messages メッセージ Messages Layout A user layout cannot be specified in Sequence dialog shared layout sequences. Delete the following layout before saving the shared layout sequence. Motion Detection Specify the frame rate for the Settings dialog motion detection settings between ‘fps’...
Page 257
Messages Organize It cannot be overwritten because it Layouts & is used in the layout sequence. Layout Sequences dialog The folder cannot be created. ‘Folder name’ already exists. The layout name cannot be changed. ‘Layout name’ already exists. The folder name of the layout cannot be changed.
List of Messages VK-64/VK-16 Recording Engine Logs A list of messages shown in the Storage Server log file “nvr_re_log_<N>.txt” (<N> is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server.
Page 259
Messages POP password error: 0 When sending E-mail, the POP response: <pop password entered for the POP response> server could not be verified. Error resolving name for When sending E-mail, the SMTP server host: port recording engine could not Error: <Winsock error resolve the host name of the code>: <Error message>...
Page 260
List of Messages Messages Error deleting old file <windows error message>. Error writing frame for camera <camera>: <error message> ERROR(timeout): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=(<host>:< port>) ERROR(connect): socket type=(IMAGE/EVENT/ COMMAND), cameraserver=(<host>:< port>) win32_error=(<Winsock Winsock error code>:<error message>) Cause A system error occurred when deleting the file.
Page 261
Messages ERROR(http): socket An HTTP error occurred when type=(IMAGE/EVENT/ connecting to the camera server. COMMAND), IMAGE == Get image process cameraserver=(<host>:< EVENT == Get camera server port>) status process implemented by http_status=(<HTTP GetNotice error code>) COMMAND == Camera server operation/configuration change command process Failed to write camera Cannot overwrite the camera...
Log level = <log level> NVR Access Engine has finished shutting down. VK-64/VK-16 Viewer Logs A list of messages shown in the VK Viewer log file “nvr_viewer_log_<N>.txt” (<N> is either 0 or 1) is shown below. Messages CHttpVbSetngThread: inet error=<wininet error...
The Storage Server logs are stored in the following folder in the PC where the Storage Server is installed. <System drive>:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\logs\ The Apache logs used by the Storage Server are stored in the following Storage Server installed folder.
Page 264
List of Messages Codes Error Messages 10054 An existing connection was forcibly closed by the remote host. 10060 A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Page 265
● A List of SMTP Error Codes Codes Error Messages <domain> Service not available, closing transmission channel Requested mail action not taken: mailbox unavailable Requested action aborted: local error in processing Command not implemented Requested action not taken: mailbox unavailable List of Messages Description The communication is terminated...
Page 266
List of Messages ● A List of HTTP Error Codes Codes Error Messages Bad Request Unauthorized Forbidden Internal Server Error Bad Gateway Service Unavailable Gateway Time-out Description When more than 4 Storage Servers are connected when a Sony camera is used. This is recorded when the operation mode of the camera server is mpeg4.
Page 267
● A List of wininet Error Codes Codes Error Messages 12002 The request has timed out. 12005 The URL is invalid. 12007 The server name could not be resolved. 12017 The operation was canceled, usually because the handle on which the request was operating was closed before the operation completed.
List of Messages VK Event Information Event type Starting or stopping the recording engine User logon Sensor Motion detection Starting or stopping recording Starting or stopping the recording settings Manual recording and custom trigger Disk space warning Starting or stopping deleting due to low disk space Starting or stopping recording due to low disk space...
Page 269
Event type Changing the recording frame rate Error Number: Error Description 10048: The socket cannot be used. 10050: The network is down. 10051: The network cannot be reached. 10054: Forcibly disconnected by the camera server. 10060: Connection timeout 10061: The connection to the camera server was rejected.
Page 270
List of Messages Error Number: Error Description HT401: Account restriction HT403: IP address restriction HT502: Bad Gateway 502 HT503: Service unavailable 503 HT504: Gateway Timeout 504 Cause The user authentication or password for connecting to the camera server is incorrect. Check to ensure that it is not an on/off event.
VK-64/VK-16 Storage Server (when a recording position is specified) VK Preset Tour NC Viewer (Authorized User), Viewer for PC/Viewer for Java (VB-C50i Series) Weak VB-C50 Preset Tour When a recording position is specified in VK-64/VK-16, you cannot operate the Camera Server in the Viewer for PC/Viewer for Java/NC Viewer.
It is reasonable to assume that the lifetime of hard disks in a VK-64/VK-16 system is about half of that of a standard file server (one and a half years). Therefore, when you build a VK-64/VK-16 system, it is advisable to provide a hot-spare (spare hard disks that are active) for RAID configuration.
Page 274
About Hard Disk ● Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB hard disks and a hot- spare, instead of creating one configuration (900GB) including three 300GB hard disks and a hot-spare, rebuilding requires less time and risks are reduced.
(Build Number 6.0.2800.1106 and later) Hardware: PC recommended for the above OS Target Camera Server: VB-C50i, VB-C50iR, VB-C50Fi, VB-C50FSi Installation Download the necessary files from the following Web site: URL: canon.com/webview Double-click “VBC50BK.exe” or “VB50RS.exe” stored on your hard disk and then start it.
Page 276
Backup of VB Settings ● Notes <Backup Tool/Restore Tool> Before using the Tool, close any other applications. Use the Tool in a secure network environment such as an intranet. Transmit or receive files via FTP (HTTP proxy is not supported). <Restore Tool>...
Index Add Camera Server...87 Add Camera Server dialog ...87 Add Camera Server dialog ...87 Add Schedule Item dialog ...105 Additional Options ...110 Backlight Compensation...108 Continuously at Max...107 External Outputs Setting ...111 Night Mode ...109 On motion detection ...107 On sensor event ...107 Preset Camera Angle ...108 Resolution ...109 Audio Panel ...191...
Page 278
Index Installation ...37 Installation Procedures...39 Preparation and Precaution...41 Reinstalling...232 Restoring Previous Version...233 Starting up the Installer ...39 Upgrade...41 Introduction...2 Launching the VK Viewer ...71, 150 Connecting to the Localhost...72, 151 Specify the IP address of Storage Server...73, 152 Start-up Option ...155 Viewer Only Mode ...153 Layout...162 Optional Layout ...162...
Page 279
Viewing Found Events...203 Selecting a Preset Camera Angle ...187 Sensor Event Recording ...125 Setting the Viewer ...156 Viewer Settings window ...156 Shade Correction ...191 Snapshot ...196 Special Day Recording...136 Storage and Camera Server Summary windows...76, 82 Storage Server ...43, 82 Add ...82 Delete ...84 Edit ...83...
Page 280
Index Viewing and Searching Events...199 Live Events Log list ...199 Searching Events ...201 VK Event Information ...268 VK Events...207...
Page 282
2828, 16th Street, N.E, Calgary, Alberta T2E 7K7 CANON CANADA INC. MONTRÉAL 8801 Trans Canada Hwy, St. Laurent Québec H4S 1Z6 If you have any questions, call the CANON CANADA Customer Information Centre toll-free at 1-800-OK-CANON (652-2666) (Canada only) MEXICO CANON MEXICANA, S DE R.L.DE C.V.
Need help?
Do you have a question about the VK-64 and is the answer not in the manual?
Questions and answers