User Input Messages; Lcd Message Descriptions; Lcd Panel Messages - HP 201723-B21 - StorageWorks Modular SAN Array 1000 Hard Drive Maintenance And Service Manual

User input messages

User input messages indicate that the system has encountered a situation that allows user input. The user
can select from a number of choices. If the user does not select one of the choices in a set amount of
time, the system selects the default setting. These user input messages only occur during system power
on, and not during runtime.
The array controller Fault LED to the left of the LCD panel display window blinks on and off when a user
input message is currently being viewed and is available for input. If input is not provided within the
time-out period, the message remains but the LED stops blinking.

LCD message descriptions

The following table describes the MSA LCD messages.
Table 2 LCD panel messages
Message
00 ARRAY CONTROLLER
FIRMWARE VER
<version>
01 STARTUP COMPLETE
02 ENABLE VOLUME
<n>? '<'=NO,
'>'=YES
03 CRITICAL LOCK-UP
DETECTED. CODE=<n>
Type Description
Informational Displays the current version
of firmware running on the
MSA array controller.
Informational The array controller has
completed its power-on
sequence and is now
operational.
User input
An issue has been found
with a configured volume
that may result in data loss,
so the volume has been
disabled. The exact nature
of the issue is detailed in
a previous LCD display
message.
Error
A critical error has been
detected by the array
controller firmware. To
prevent any possible
data loss, the firmware
has entered a lock-up
state. The provided code
contains engineering
specific information about
the lock-up condition.
Action
Yes = the volume is enabled
(regardless of the issue.) The
volume attempts to return to
its normal operating state
and the data is accessible.
No = not selecting any
option within the time-out
period = the volume remains
disabled. The volume stays
in the failed state and the
data is not be accessible.
During this time, the user can
attempt to fix the issue.
no input = No
In dual-controller
configurations where only
one controller is locked-up,
remove the array controller in
question, wait 10 seconds,
and then reinsert it ensuring
that it is fully seated in the
chassis.
In single-controller
configurations and in
dual-controller configurations
where both controllers are
locked-up, restart the MSA
chassis.
Should the issue persist,
contact HP support.
maintenance and service guide
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