Service Information Messages Related To Bc Z Tasks; Locating And Interpreting Error Codes And Logs Using The Raid Manager Or Bcm - HP XP7 User Manual

Service Information Messages related to BC Z tasks

The HP XP7 Storage system generates a service information message (SIM) to notify users of events
that have occurred in the storage system. The HP XP7 storage system's channel and storage path
microprocessors or the service processor (SVP) can generate SIMs. The SVP reports all SIMs related
to BC Z tasks. The SIMs reported to the zSeries and S/390 host are logged in the SYS1.LOGREC
dataset of the host operating system.
SIMs are classified according to the following severities: service, moderate, serious, or acute. The
larger the SIM number, the more important the message.
All SIMs are recorded on the HP XP7 Storage SVP and can be viewed in the RWC by clicking on
the Alert link at the top of the RWC window. The color next to the Alert link changes to provide
an indication of array internal status.
The following image shows a typical 32 byte SIM from the HP XP7 Storage. The host console
shows SIMs by reference code (RC) and severity. The six digit RC (composed of bytes 22, 23, and
13) identifies the possible error and determines the severity. The SIM type (byte 28) indicates the
component which experienced the error.
Figure 1 SIM example
The following table describes the disk controller (DKC) SIM (byte 28 = F1) related to BC Z tasks.
Reference code
SSB22 SSB23
47 Dx
47 E7
Locating and interpreting error codes and logs using the RAID Manager
or BCM
You can troubleshoot the tasks that you have performed using RAID Manager or BCM. The following
task describes RAID Manager or BCM error codes and how to locate and interpret them.
You can use the SSB1/SSB2 error code combination to determine the cause of the error. The error
codes are shown to the right of the equal symbol (=) in the log. The SSB1 code is the last four
alphanumeric characters to the left of the comma (,). The SSB2 code is the last four alphanumeric
characters to the right of the comma (,).
1. Open one of the following:
RAID Manager or BCM window.
RAID Manager or BCM operation log file.
Importance level Description
Moderate Copying ends abnormally and the pair is suspended
("Suspend/SUSPER" status).
"x" indicates the last digit of the S-VOL's CU number (0x0 to 0xF).
"SSB13" indicates the S-VOL's LDEV number.
Moderate The pair is suspended ("Suspend/SUSPER" status).
Service Information Messages related to BC Z tasks 77