Akuvox X910 Administrator's Manual
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Akuvox X910 Administrator's Manual

Akuvox X910 Administrator's Manual

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About This Manual
Thank you for choosing the Akuvox X910 door phone. This manual is
intended for administrators who need to configure the door phone
properly. This manual applies to firmware version 2910.30.10.240 and it
provides all the configurations for the functions and features of the door
phone. Please visit the Akuvox forum or consult technical support for

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Summary of Contents for Akuvox X910

  • Page 1 About This Manual Thank you for choosing the Akuvox X910 door phone. This manual is intended for administrators who need to configure the door phone properly. This manual applies to firmware version 2910.30.10.240 and it provides all the configurations for the functions and features of the door...

  • Page 2: Product Overview

    Thank you for choosing the Akuvox X910 door phone. This manual is intended for administrators who need to configure the door phone properly. This manual applies to firmware version 2910.30.10.240 and it provides all the configurations for the functions and features of the door phone.
  • Page 3 Please visit the Akuvox forum or consult technical support for any new information or the latest firmware. Product Overview The X910 door phone is designed to integrate with Akuvox indoor monitors, SmartPlus Cloud services, and smart home systems. It functions as a smart intercom, enabling features like audio/video communication, surveillance, and access control.
  • Page 4 Model Specification Model X910 Operation System Linux Cameras ✔ Fill Light ✔, Radar Detection Motion Detection ✔, 13.56MHz...

  • Page 5: Supported Card Types

    Mifare Plus-SE SL3 Encrypted Card Mifare Desfire EV1 Encrypted Card(AES file encryption mode) Mifare Desfire EV2 Encrypted Card(AES file encryption mode) Mifare Desfire EV3 Encrypted Card(AES file encryption mode) Akuvox Cards: Mifare Classic 1K Mifare S50-1K Card Mifare Desfire EV3 Encrypted Card(AES file encryption...
  • Page 6 Mifare Desfire EV3 Encrypted Card(AES file encryption mode) Introduction to Configuration Menu Status: This section gives you basic information such as product information, network information, account information, etc. Account: This section concerns the SIP account, SIP server, proxy server, transport protocol type, audio & video codec, DTMF, etc. Network: This section mainly deals with DHCP &...

  • Page 7: Access The Device

    Setting: This section includes time & language, action settings, door settings, and schedule for access control. System: This section includes device upgrade and maintenance, auto-provisioning, security settings, certification upload, etc. Access the Device Obtain Device IP Address Check the device IP address by holding the push button for 5 to 10 seconds.
  • Page 8 Loop Times: Set the IP announcement loop times. Or, search the device IP with the IP scanner on the same network. Click Refresh to update the list Note Download IP scanner: https://knowledge.akuvox.com/docs/akuvox-ip-scanner? highlight=IP See the detailed guide: https://knowledge.akuvox.com/v1/docs/en/how-to-obtain- ip-address-via-ip-scanner?highlight=IP%20Scanner Your computer should be on the same local network as the device.
  • Page 9 Your computer should be on the same local network as the device. Access the Device Setting You can enter the device IP address on the web browser to log in to the device web interface where you can configure and adjust parameters, etc.
  • Page 10 Language and Time Language You can switch the device's web language in the upper right corner. The device supports the following web languages: English, Simplified Chinese, and Spanish. Custom Language You can customize the configuration names and prompt texts on the device and its web portal such as the file name error warning.

  • Page 11: Led Setting

    Time The time settings on the web interface allow you to configure the NTP server address for automatic time and date synchronization. Once a time zone is selected, the device will notify the NTP server of the chosen time zone, enabling it to synchronize the time zone settings on your device.
  • Page 12 Update Interval: Set the time between each update request to the NTP server. System Time: Display the current system time. LED Setting LED Fill Light LED fill light is mainly designed to reinforce the light at night or in a dark environment.

  • Page 13: Led Light Status

    Current Photoresistor: Click Read to obtain the current photoresistor value. The photoresistor values inversely relate to light intensity: higher values indicate weaker light and lower values indicate stronger light. IR LED Brightness: Set the brightness of the infrared light. The default is 7.

  • Page 14: Volume And Tone

    Device Status: The indicator light can indicate 8 statuses. Color: Select from Blue, Red, Green, Cyan, Yellow, White, and Purple. The light color of the Emergency Alarm status cannot be changed. Display Mode: Set different flashing frequencies. The display mode of the Emergency Alarm status cannot be changed. White Light Setting White light LED is mainly used to reinforce the lighting for the QR code access and for the greater visibility of the visitors when seeing their...

  • Page 15: Ringback Tone

    Light Intensity: Set the white light value from 0-100. The default is 50. The greater the value is, the brighter the light will be. Volume and Tone Volume and tone configuration include various volume controls. Moreover, you can upload tones to enrich the user experience. Volumes To set up volumes, go to the web Device >...

  • Page 16: Network Connection

    Remote, Local As Backup: The local ringtone will be played. When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview. If the SIP server returns 183, the indoor monitor will receive the video preview without voice.

  • Page 17: Device Network Configuration

    Auto Response: When disabled, the device will use the default ringback tone. When enabled, you can upload the customized tone. Network Connection Network Status Check the network status on the web Status > Info > Network Information interface. Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.
  • Page 18 The door phone connects to the alternate DNS server when the primary one is unavailable. Device Deployment in Network To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.
  • Page 19 Server Mode: It is automatically set up according to the device connection with a specific server in the network, such as SDMC, Cloud, or None. None is the default factory setting, indicating the device is not in any server type. None: None is the default factory setting indicating the device is not in any server type.

  • Page 20: Snmp Setting

    Device Web HTTP Setting This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption). Set it up on the Network > Advanced > Web Server interface. HTTP/HTTPS Enabled: HTTP and HTTPS are enabled by default. HTTP/HTTPS Port: Specify the web server port for accessing the device web interface via HTTP/HTTPS.

  • Page 21: Nat Setting

    SNMP provides variables describing system configuration, organized in hierarchies and described by Management Information Bases (MIBs). To set it up, go to Network > Advanced interface. Port: Set a specific port for the data transmission from 1024- 65535. IP Address: Enter the third-party IP address. NAT Setting Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public...
  • Page 22 RPort: Enable the RPort when the SIP server is in a WAN. TR069 TR-069 (Technical Report 069) provides the communication between Customer-Premises Equipment (CPE) and Auto-Configuration Servers (ACS). It includes both a safe auto configuration and the control of other CPE management functions within an integrated framework.
  • Page 23 SIP settings on the devices. SIP Account Registration Each device needs a SIP account to make and receive SIP calls. Akuvox intercom devices support the configuration of two SIP accounts, which can be registered under two independent servers. Click here to view the SIP account registration example.

  • Page 24: Sip Server Configuration

    Account 1/Account 2: The door phone supports 2 SIP accounts. Account 1 is the default account for call processing. Also, it will be utilized when the Akuvox SmartPlus cloud service is activated. The system switches to Account 2 if Account 1 is not registered.

  • Page 25: Outbound Proxy Server

    SIP servers enable devices to establish and manage call sessions with other intercom devices using the SIP protocol. They can be third-party servers or built-in PBX in Akuvox indoor monitor. To set it up, go to the web Account > Basic interface.
  • Page 26 Port: Set the proxy port for establishing a call session via the backup outbound proxy server. Data Transmission Type Akuvox intercom devices support four data transmission protocols: User Datagram Protocol(UDP), Transmission Control Protocol(TCP), Transport Layer Security(TLS), and DNS-SRV. To set it up, go to the web Account > Basic > Transport Type interface.

  • Page 27: Call Settings

    protection is a technique that secures SIP calls from being compromised on the Internet. To enable it, go to Account > Advanced > Call interface. Prevent SIP Hacking: Activate this feature to only receive calls from contacts in the whitelist. This protects users’ private and secret information from potential hackers during SIP calls.
  • Page 28 Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. This feature is supported by Akuvox SmartPlus, which provides a set of sequence call numbers for the application. Please click...
  • Page 29 Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. This feature is supported by Akuvox SmartPlus, which provides a set of sequence call numbers for the application. Please click...

  • Page 30: Group Call

    When Refused: Do Not Call Next: The device will stop calling. Call Next: The device will continue to call the next number. Note When the device is connected to SmartPlus Cloud, local Sequence Call option will be unavailable. Group Call This feature allows users to call a group of contacts by a single press.

  • Page 31: Push To Hang Up

    End All Calls: The device will stop calling. Do Not Disturb The Do Not Disturb(DND) feature prevents unwanted incoming SIP calls, ensuring uninterrupted focus. Set it up on the Intercom > Call Feature interface. Account: Choose the account to apply this feature. Push To Hang Up Users can hang up the call on the door phone by pressing the push button.

  • Page 32: Maximum Call Duration

    IP address. Multicast IP address is from 224.0.0.0 to 239.255.255.255. Note Please contact Akuvox tech team for valid multicast address. Label: Name the multicast group. Maximum Call Duration The door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device.
  • Page 33 The door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the call automatically.

  • Page 34: Audio Codec

    answered within the preset time. Dial Out Time: Specify the maximum duration of an outgoing call. The door phone will automatically end the call it dialed out if there is no answer from the recipient within the preset time. Note The max dial time is affected by the SIP server’s max dial time when users make SIP calls.

  • Page 35: Video Codec

    will automatically terminate the call when the specific time is reached after the door is opened. Audio & Video Codec Configuration Audio Codec The door phone supports three types of codecs (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each codec varies in terms of sound quality.

  • Page 36: Relay Settings

    The door phone supports the H264 codec that provides better video quality at a much lower bit rate with different video quality and payload. To set it up, go to the web Account > Advanced > Video Codec interface. Name: Check to enable the H264 video codec format for the door phone video stream.
  • Page 37 kbps. The default bitrate is 2048. Video Payload: The payload ranges from 90 to 119 for configuring audio/video configuration files. The default is 104. Relay Settings Local Relay A local relay is an external unit that is physically nearby and directly connected to the intercom device.

  • Page 38: Security Relay

    Access Method: Select the method(s) to trigger the relay. Security Relay The Security Relay, known as Akuvox SR01, is a product designed to bolster access security by preventing unauthorized forced entry attempts. Installed inside the door, it directly governs the door opening mechanism, ensuring that the door remains secure even in the event of damage to the device.
  • Page 39 Click here to view how to set up the security relay. To set up the security relay, navigate to Access Control > Relay > Security Relay interface. Connect Type: Indicate the connection type between the security relay and the door phone. It is RS485 by default. Trigger Delay(Sec): Set the delay time before the relay triggers.
  • Page 40 and SR01 are pairing, click Test to finish the matching. Web Relay A web relay has a built-in web server and can be controlled via the Internet or a local network. The device can use a web relay to either control a local relay, or a remote relay somewhere else on the network.
  • Page 41 IP Address: The web relay IP address provided by the web relay manufacturer. Username: The user name provided by the web relay manufacturer. Password: The manufacturer-provided authentication key for the web relay. Authentication occurs via HTTP. Leaving the Password field blank indicates non-use of HTTP authentication. You can define the password using HTTP GET in the Web Relay Action field.
  • Page 42 - When an intercom device’s IP/SIP is specified, only that device can trigger the web relay (except for via card swiping or DTMF) during calls. - If left blank, all devices can trigger the relay during calls. Access Control Schedule Management Configure Door Access Schedule A door access schedule lets you decide who can open the door and when.
  • Page 43 Mode: Normal: Set the schedule based on the month, week, and day. It is used for a long period schedule. Weekly: Set the schedule based on the week. Daily: Set the schedule based on 24 hours a day. Name: Name the schedule. Import and Export Door Access Schedule You can create door access schedules one by one or in bulk.
  • Page 44 Enabled: Assign particular door access schedules to the chosen relay. Simply move them to the Selected Schedules box. For instructions on creating schedules, kindly consult the Create Door Access Schedule section. Door-opening Configuration User-specific Access Methods The RF card, Bkey, QR code, and Bluetooth settings should be assigned to a particular user for door opening.
  • Page 45 relay. Simply move them to the Selected Schedules box. For instructions on creating schedules, kindly consult the Create Door Access Schedule section. Door-opening Configuration User-specific Access Methods The RF card, Bkey, QR code, and Bluetooth settings should be assigned to a particular user for door opening. When adding a user, you can customize settings such as defining the door access schedule to determine when the code is valid and which relay to open.
  • Page 46 Phone: The IP or SIP number. Unlock by RF Card/Bkey On the Directory > User > +Add interface, scroll to the RF Card & Bkey section. Code: The card number that the card reader reads. Note: Click here to view the detailed steps of configuring Bkey. Each user can have a maximum of 5 cards added.
  • Page 47 IC Card Display Mode: Set the card number format from the provided options. Unlock by Bluetooth The device supports opening the door via Bluetooth-enabled My MobileKey or SmartPlus App. Users can either open the door with the apps in their pockets or wave their phones towards the device as they get closer to the door.
  • Page 48 Bluetooth Settings Set up the Bluetooth-unlock feature on the Access Control > BLE interface. Enable Hands Free Mode: If enabled, users can gain door access hands-free. If disabled, users have to wave their hands near the device to open doors. Trigger Distance: Set the triggering distance of the Bluetooth for the door access.
  • Page 49 Device Info Settings You can customize the device name and ID for convenient Bluetooth pairing. To set it up, go to Access Control > BLE > Device Info Settings interface. Device Name: Limited to 1-63 numbers or characters. Device ID: Limited to 1-12 numbers or characters. Bluetooth Movement Detection This feature only works for Bluetooth-based door opening via the My Mobilekey App.

  • Page 50: Access Setting

    Click Generate to generate the QR code with an 8-digit PIN. Cancel: Click to return to the user editing interface. The QR code and the PIN code will not be saved. Download: Click to save the QR code to your PC. Generate: Click to generate another QR code and PIN code.
  • Page 51 Import/Export User Data The door phone supports User Data of access control to be shared among Akuvox door phones through import and export while you can also export the facial data out of the door phone and then import it to a third-party device.
  • Page 52 Note The NFC feature is not available on iPhones. Click here to view the detailed configuration of opening doors via NFC. Unlock by Mifare Card The device can read encrypted Mifare cards for greater security. When this feature is enabled, it reads the data in the cards’ designated sectors and blocks, not the UID.
  • Page 53 File ID: The ID of the encrypted file of the app, which can be a number from 0 to 16. Crypto: The encryption method, either AES or DES. Key: The file key. Key Index: The index number for the key, which can be a number from 0 to 11.
  • Page 54 Unlock by DTMF Code Dual-tone multi-frequency signaling(DTMF) is a way of sending signals over phone lines by using different voice-frequency bands. Users can use the DTMF function to unlock the door for visitors during a call by either typing the DTMF code on the soft keypad, or tapping the unlock tab with the DTMF code on the screen.
  • Page 55 To secure door access via DTMF codes, you can set up the DTMF whitelist on the device web Access Control > Relay > Open Relay via DTMF interface so that only the caller numbers you designated in the door phone can use the DTMF code to gain door access. Assigned The Authority For: Specify the contacts authorized to open doors via DTMF: None: No numbers can unlock doors using DTMF.
  • Page 56 Info+Inband+RFC2833 All three methods are used simultaneously. Set it up on the Account > Advanced > DTMF interface. Type: Select from the available options based on the specific DTMF transmission type of the third-party device to be matched with as the party for receiving signal data. How to Notify DTMF: Select Disabled, DTMF, DTMF-Relay, or Telephone-Event according to the specific type adopted by the third-party device.
  • Page 57 Enabled: To use a specific input interface. Trigger Electrical Level: Set the input interface to trigger at a low or high electrical level. Action To Execute: Set the desired actions that occur when the specific Input interface is triggered. FTP: Send a notification to the preconfigured server.
  • Page 58 RTSP stands for Real Time Streaming Protocol. It can be used to stream video and audio from the third-party cameras to the device. You can add a camera’s stream by adding its URL. The URL format of Akuvox devices is rtsp://Device’s IP/live/ch00_0 ONVIF is an Open Network Video Interface Forum.
  • Page 59 MJPEG Authorization Enabled: It is enabled by default. Accessing the door phone’s real-time image or video by entering the URL into the browser requires verification of the Authentication Mode, Username, and Password. To view a dynamic stream, use the URL http://device_IP:8080/video.cgi.
  • Page 60 QCIF(176×144 pixels) to the highest 1080P(640×480 pixels). Video Framerate: It is 30 fps by default. Video Quality: It is 90 by default. RTSP Stream Monitoring You can use RTSP to watch a live video stream from other intercom devices on the device. RTSP Basic Setting You are required to set up the RTSP function on the web Surveillance >...
  • Page 61 The RTSP stream can use H.264 as the video codec. You can adjust the video resolution, bitrate, and other settings on the web Surveillance > RTSP > H.264 Video Parameters interface. Main Video 1 Resolution: Specify the image resolution for the first video stream channel of the main camera, varying from the lowest QCIF(176×144 pixels) to the highest 2K(2560×1440 pixels).
  • Page 62 ONVIF You can access the real-time video from the device's camera using the Akuvox indoor monitor or other third-party devices like Network Video Recorder(NVR). Enabling and setting up the ONVIF function on the device will allow its video to be visible on other devices.

  • Page 63: Video Record

    ONVIF You can access the real-time video from the device's camera using the Akuvox indoor monitor or other third-party devices like Network Video Recorder(NVR). Enabling and setting up the ONVIF function on the device will allow its video to be visible on other devices.

  • Page 64: Live Stream

    Except for package detection, the X910 only uses the main camera to record videos. Set it up on the Surveillance > Video Record interface. File Storage: Store the videos in the SD Card or the SmartPlus Cloud.
  • Page 65 Live Stream There are two ways to check the real-time video from the device. One is to go to the device web interface and view the video there. The other is to enter the correct URL on the web browser and access the video directly.
  • Page 66 Negative Acknowledgment（NACK）indicates a failure or error in data transmission or processing. It is used to request retransmission or signal the failure to the sender for ensuring data integrity. To enable NACK, navigate to the web Intercom > Call Feature > Others interface.

  • Page 67: Camera Mode

    To check the videos, go to Device > SD Card interface. When there is not enough space in the SD card to record the next video, the system automatically deletes the oldest video. You can backup the door phone’s configuration data to the SD card and restore it from the SD card.
  • Page 68 brightness is present. You can set the camera mode between HDR and Linear on the Device > Camera interface. It is HDR by default. Anti-Flicker Mode: The anti-flicker feature reduces or eliminates flickering in images or videos caused by varying light sources. Auto: The device will switch automatically between 50Hz and 60Hz anti-flicker frequency.
  • Page 69 especially under a 50Hz power frequency to minimize flicker. Package Detection The door phone can send notifications or open doors when its auxiliary camera(at the device's bottom) detects packages. Set this feature on the Surveillance > Package interface. It is disabled by default.

  • Page 70: Tamper Alarm

    Package Detect Time Setting part. Security Tamper Alarm The tamper alarm function prevents anyone from removing the device without permission. Akuvox devices support two types of tamper proof: gravity detection and button status detection. Click here to view which type is supported by the device and learn the function details.

  • Page 71: Web Server Certificate

    Web Server Certificate It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats. Upload Web Server Certificate on the web System > Certificate interface.

  • Page 72: Motion Detection

    Client Certificate This certificate verifies the server to the Akuvox door phone when they want to connect using SSL. The door phone verifies the server's certificate against its client certificate list. Upload and configure the Client Certificate on the System > Certificate interface.
  • Page 73 the camera, such as someone walking by or the lens being moved, and activates the system to perform the appropriate action. Set up motion detection on the Surveillance > Motion interface. Suspicious Object Movement Detection: The feature uses the main camera for detection. Disabled: Turn off the feature.

  • Page 74: Email Notification

    three detection areas. When motion is detected within these areas, preset actions will be carried out. Action To Execute: Set the desired actions that occur when suspicious movement is detected. FTP: Send a screenshot to the preconfigured FTP server. Email: Send a screenshot to the preconfigured Email address.
  • Page 75 Click here to view how to set this feature up. Set it up in the Email Notification section. SMTP Server Address: The SMTP server address of the sender. SMTP Username: The SMTP username is usually the same as the sender's email address. SMTP Password: The password of the SMTP service is the same as the sender's email address.

  • Page 76: Action Url

    You can use the device to send specific HTTP URL commands to the HTTP server for certain actions. These actions will be triggered when the relay status, input status, PIN code, or RF card access changes. Akuvox Action URL: Parameter Event...
  • Page 77 HTTP server for certain actions. These actions will be triggered when the relay status, input status, PIN code, or RF card access changes. Akuvox Action URL: Parameter Event Example format Http://server ip/ Make Call $remote Callnumber=$remote Http://server ip/ Hang Up...

  • Page 78: Voice Encryption

    mac=$mac:ip=$ip:model=$model:firmware=$firmware:card_sn=$card_s To set it up, go to the Setting > Action URL interface. Enabled: When enabled, you can select the schedule within which the action URL can be performed. Type: Select the request type between GET and POST. Voice Encryption Secure Real-time Transport Protocol (SRTP) is a protocol derived from the Real-time Transport Protocol (RTP).

  • Page 79: User Agent

    To set it up, go to System > Security > Real-Time Monitoring interface. Apply Setting To: None: Not display door status. Input: The door is opened by triggering input. Relay: The door is opened by triggering the relay. Emergency Action This feature works with Akuvox SmartPlus Cloud. It keeps the door open...

  • Page 80: High Security Mode

    Input: The door is opened by triggering input. Relay: The door is opened by triggering the relay. Emergency Action This feature works with Akuvox SmartPlus Cloud. It keeps the door open when an emergency happens. You need to specify the Input that applies the feature.
  • Page 81 DoorNum=1 4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support. Logs Call Logs To check calls—including dial-out, received, and missed calls—within a...
  • Page 82 For assistance with file transfer, please contact Akuvox technical support. Logs Call Logs To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device.
  • Page 83 Type: Display the access methods. Picture: Click to view the snapshot when the door opens. Integration with Third Party Device Integration via Wiegand The Wiegand feature enables the Akuvox device to act as a controller or a card reader.
  • Page 84 Picture: Click to view the snapshot when the door opens. Integration with Third Party Device Integration via Wiegand The Wiegand feature enables the Akuvox device to act as a controller or a card reader. Set it up on the web Device > Wiegand > Wiegand interface.
  • Page 85 Integration via HTTP API HTTP API is designed to achieve a network-based integration between the third-party device and the Akuvox device. Set it up on the web Setting > HTTP API interface. Enabled: Enable or disable the HTTP API function for third-party integration.
  • Page 86 No authentication is required for HTTP API as it None is only used for demo testing. Normal This mode is used by Akuvox developers only. If this mode is selected, you are only required to fill in the IP address of the third-party device for Allowlist the authentication.

  • Page 87: Power Output Control

    Disabled: The RS485 function is disabled. OSDP: The device is connected to an OSDP-based external device such as a card reader. Security Relay: The device is connected to Akuvox Security Relay, SR01. Encryption: Check this option when the protocol is encrypted.

  • Page 88: Lift Control

    Click here to watch a demonstration video of configuring the lift control feature. To set it up, go to the Device > Lift Control interface. Select Akuvox for integration with the Akuvox EC33 lift controller.
  • Page 89 To set it up, go to the Device > Lift Control interface. Select Akuvox for integration with the Akuvox EC33 lift controller. Server 1 IP(Unlock): The IP address of the lift controller that unlocks the elevator button(s).

  • Page 90: Firmware Upgrade

    URL To Trigger All Floors: Enter the Akuvox URL for triggering all floors. URL To Close All Floors: Enter the Akuvox URL used for closing all floors, meaning all the buttons that are triggered for the corresponding floors will become invalid.
  • Page 91 Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, and HTTPS are the protocols used by the Akuvox devices to access the URL of the address of the third-party server which stores configuration files and...
  • Page 92 Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, and HTTPS are the protocols used by the Akuvox devices to access the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the device.
  • Page 93 firmware, which will then be used to update the firmware and the corresponding parameters on the device. Please see the flow chart below: Configuration Files for Auto-provisioning Configuration files for auto-provisioning come in two formats: general configuration files and MAC-based configuration files. Differences: General Configuration Provisioning: A general configuration file is stored on a server, allowing all related...
  • Page 94 AutoP Schedule Akuvox provides you with different AutoP methods that enable the device to perform provisioning for itself according to the schedule. To set it up, go to the web System > Auto Provisioning > Automatic AutoP interface.
  • Page 95 Repeatedly mode that will enable the device to perform Autop every time it boots up or according to the schedule you set up. Hourly Repeat: The device will perform Autop every hour. Static Provisioning You can manually set up a specific server URL for downloading the firmware or configuration file.
  • Page 96 8080) HTTPS: https://192.168.0.19/(use the default port 443) Akuvox does not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. DHCP Provisioning Auto-provisioning URL can also be obtained using the DHCP option which allows the device to send a request to a DHCP server for a specific DHCP option code.
  • Page 97 which allows the device to send a request to a DHCP server for a specific DHCP option code. If you want to use Custom Option as defined by users with option codes ranging from 128-255), you are required to configure DHCP Custom Option on the web interface. Note The Custom Option type must be a string.

  • Page 98: Pnp Configuration

    Set it up on System > Auto Provisioning > DHCP Option interface. Custom Option: Enter the DHCP code that matches the corresponding URL so that the device will find the configuration file server for the configuration or upgrading. DHCP Option 66: If none of the above is set, the device will automatically use DHCP Option 66 to get the upgrade server URL.
  • Page 99 Log Level: Select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purposes. The default log level is 3. The higher the level is, the more complete the log is.
  • Page 100 server to access the device log remotely for debugging purposes. To set it up, go to the System > Maintenance > Remote Debug Server interface. Connect Status: Display the connection status between the device and the server. Server IP: Enter the IP address of the server. Server Port: Enter the port of the server.
  • Page 101 New PCAP: Click Start to capture a bigger data package. Ping The device allows you to verify the accessibility of the target server. To set it up, go to System > Maintenance > Ping interface. Cloud Server: Select the server to be verified. Verify the network address accessibility: The service type includes TCP connection, FTP service, SIP service, etc.

  • Page 102: Password Modification

    Web Call (Ready): Enter the target IP/SIP number and select the account to dial out. Backup You can import or export encrypted configuration files to your Local PC. Export the file on the System > Maintenance interface. The imported file should be in the .tgz/.conf/.cfg format.
  • Page 103 Password Modification You can modify the device web password for both the administrator account and the user account. To set it up, go to System > Security > Web Password Modify interface. Click Change Password to modify the password. To enable or disable the user account, scroll to the Account Status section.
  • Page 104 Modify Security Questions Security questions allow you to reset the web password if you forget it. After setting up the security questions, you can click "Forget Password" on the login interface, enter the answers, and a password reset window will pop up. If you do not set up the security questions, clicking "Answer security questions"...
  • Page 105 System Reboot&Reset Reboot If you want to restart the device system, you can operate it on the device web. Moreover, you can set up a schedule for the device to be restarted. Navigate to the System > Upgrade interface. To set up the schedule, go to the System > Auto Provisioning interface. Reset The device provides two reset options: Reset to Factory Setting: Reset all data to the factory default.
  • Page 106 Reset Configuration to Default State: Retain the user data, such as the RF cards, face data, schedules, and call logs. Reset the device on the web System > Upgrade interface. The device also support resetting via a physical button on its back. Remove its back cover, insert a PIN into the hole and hold it for about 3 seconds.

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