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This manual applies to version 915.30.10.14, and it provides all the configurations for the functions and features of the X915 series door phone. Please visit the Akuvox forum or consult technical support for any new information or the...
Product Overview Product Overview The Akuvox X915 series is an Android-based IP video door phone with a touch screen. It combines audio and video communication, access control, and video surveillance functionalities. With its advanced Android OS, Cloud, and AI-based communication technology, it offers customizable features to meet your operational preferences. The X915 series supports multiple ports such as RS485 and Wiegand, allowing easy integration with external systems like elevator controllers and fire alarm detectors.
Model Specification Model Specification Model Model X915S X915S ✔ Touch Screen Relay In Relay Out Alarm In ✔ RS485 Card Reader 13.56MHZ&125KHZ Wi-Fi ✔ Bluetooth Temperature detection Optional ✔ Facial Recognition External SD Card...
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Introduction to Configuration Menu Introduction to Configuration Menu Status: Status: this section gives you basic information such as product information, network information, account information, etc. Account: Account: this section concerns the SIP account, SIP server, proxy server, transport protocol type, audio and video codec, DTMF, session timer, etc.
Access the Device Setting on the device Before configuring the device, please ensure the device is installed correctly and connected to a normal network. Use the Akuvox IP scanner tool to search the device's IP address in the same LAN. Then use the IP address to log into the web browser by user...
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The initial user's name and password are admin admin. Note Note You can obtain the device IP address using the Akuvox IP scanner to log in to the device web interface. Download IP scanner: https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP See the detailed guide: https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip-scanner?
Language and Time Setting Language and Time Setting Language Setting Language Setting Set up the language during initial device setup or later through the device or web interface according to your preference. Language Setting on the Device Web Interface Language Setting on the Device Web Interface You can select device language and device language icons, and customize interface text including configuration names and prompt text.
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Time settings on the web interface allows you to set up the NTP server address that you obtained to automatically synchronize your time and date. When a time zone is selected, the device will automatically notify the NTP server of the time zone so that the NTP server can synchronize the time zone setting in your device.
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LED&LCD Setting LED&LCD Setting Infrared LED Setting Infrared LED Setting Infrared LED is mainly designed to reinforce the light for facial recognition at night or in a dark environment, you can configure the infrared LED in the device and on the web interface. Infrared LED Setting on the Web Interface Infrared LED Setting on the Web Interface Navigate to the web Device >...
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To configure it on the device Basic Setting > Display > LED Setting Basic Setting > Display > LED Setting screen. Threshold Threshold : the current light intensity indicated by the photo-resistor value. The higher photo-resistor values correspond conversely to the lower light intensity and vice versa. The default photo-resistor value (Threshold Threshold ) is 33 33 .
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LCD Screen Brightness Setting on the Web Interface LCD Screen Brightness Setting on the Web Interface Navigate to the web Device > Light > LCD Backlight Brightness Device > Light > LCD Backlight Brightness interface. Mode Mode : when Auto Auto is selected, the screen backlight brightness will be adjusted automatically.
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Mode Mode : select Auto Auto or OFF OFF . If you select Auto Auto , the white light will turn on for 5 minutes for facial recognition and QR code scan.
Screen Display Configuration Screen Display Configuration You can set up the device's screen display features such as screensaver to give users a better visual and operational experience. Screensaver Configuration Screensaver Configuration Configure Screensaver on the Web Interface Configure Screensaver on the Web Interface You can conduct the await screen configuration on the web interface where you can set the screen saver duration as well as the timing for the screen to be turned off for both screen protection and power reduction.
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Configure Screensaver on the Device Configure Screensaver on the Device You can also configure the screensaver on the device. Go to the Basic Settings> Lock Basic Settings> Lock screen. Upload Screensaver Upload Screensaver You can upload screen-saver pictures separately or in batches to the device and to the device web interface for publicity purposes or for a greater visual experience.
Upload Device Booting Image Upload Device Booting Image You can upload the booting image to be displayed during the device’s booting process if needed. Navigate to the web Setting > Key/Display > Picture/File Import Setting > Key/Display > Picture/File Import interface. Note Note The pictures uploaded should be in .png or .zip...
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Villa Mode Home Screen Display Villa Mode Home Screen Display You can configure the screen display for the layout of the Tenant icon, PIN icon, and Call icon on the home screen in villa mode. Navigate to the web Setting > Key/Display Setting >...
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Building Mode Home Screen Display Building Mode Home Screen Display You can customize your building mode home screen icon display if needed. Navigate to the web Setting > Key/Display > Key In Homepage Of The Building Theme Setting > Key/Display > Key In Homepage Of The Building Theme interface. Type Type : select the tab type corresponding to the index number which indicates the tab position.
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Open Door Outside Succeeded Text Prompt: Open Door Outside Succeeded Text Prompt: when the door is opened, the text prompt will pop up on the device screen. The default is “Access Granted”. Open Door Inside Succeeded Text Prompt: Open Door Inside Succeeded Text Prompt: when input is triggered, the text prompt will pop up. Open Door Failed Text Prompt: Open Door Failed Text Prompt: when the door opening fails, the text prompt will pop up.
Volume and Tone Configuration Volume and Tone Configuration Volume and tone configuration include microphone volume, the AD volume, keypad volume, speaker volume, tamper alarm volume, and open-door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience.
To configure the volume on the device Basic Setting > Volume Basic Setting > Volume screen. Voice Prompt Setting Voice Prompt Setting You can upload the tone for different scenarios on the device's web interface. Navigate to the web Device > Audio > Voice Prompt Setting Device >...
Network Setting Network Setting Device Network Connection Setting Device Network Connection Setting To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. To check the network status on the web Status > Info > Network Information Status >...
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Max RTP Port: enter the port value to establish the endpoint for the exclusive data transmission range. Device Deployment in Network Device Deployment in Network To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers. Navigate to the web Network > Advanced > Connect Setting Network >...
NAT Setting NAT Setting Network Address Translation(NAT NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses, and hides the internal IP addresses and ports from the outside world.
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Intercom Call Configuration Intercom Call Configuration IP Call & IP Call Configuration IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network.
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Account 1/Account 2: the door phone supports 2 SIP accounts. Account 1/Account 2: - Account 1 is the default account for call processing. Also, it will be utilized when the Akuvox SmartPlus cloud service is activated. - The system switches to Account 2 if Account 1 is not registered.
SIP servers enable devices to establish and manage call sessions with other intercom devices using the SIP protocol. They can be third-party servers or built-in PBX in Akuvox indoor monitor. Navigate to the web Account > Basic > Preferred SIP Server Account >...
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Port: set the proxy port for establishing a call session via the backup outbound proxy server. Data Transmission Type Configuration Data Transmission Type Configuration Akuvox intercom devices support four data transmission protocols: User Datagram Protocol(UDP) User Datagram Protocol(UDP), Transmission Control Transmission Control...
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TCP: TCP: A less efficient but reliable transport layer protocol. TLS: TLS: An encrypted and secured transport layer protocol. Select this option if you wish to encrypt the SIP messages for enhanced security or if the other party’s server uses TLS. To use it, you need to upload certificates for authentication. DNS-SRV: DNS-SRV: A DNS service record defines the location of servers.
Prefix: Prefix: specify a short number to replace the specified dialed numbers. Replace 1/2/3/4/5: Replace 1/2/3/4/5: specify up to 5 numbers, which can be SIP numbers or IP addresses, to be replaced by the prefix. All these numbers will be called simultaneously when the caller dials the prefix. Note Note The check box for each line of Prefix...
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Mode: Mode: define layouts for speed dial buttons and the keypad on the dial screen. The 9 options are explained as follows: Options Options Descriptions Descriptions Standard Display time and keypad. Auto Display all speed dail buttons set by the users. 1 Key Display a single contract without the keypad.
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Group Group : select the contact group to be called by pressing the Reception button. Dial Out Forward Dial Out Forward : when enabled, all calls will be made to the same target number when pressing the Reception button. Mode Mode : when Dial Out Forward is enabled, configure the schedule when the feature is working.
Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. This feature is supported by Akuvox SmartPlus, which provides a set of sequence call numbers for the application.
- Call Next: the device will call the next number in order when the call is refused. Note Note Sequence Call function should be supported by SmartPlus SmartPlus, please contact Akuvox technical support for more information. Group Call Group Call You can configure the action when a group call is refused.
Navigate to the web Intercom > Call Feature > Max Call Time Intercom > Call Feature > Max Call Time interface. Max Call Time: Max Call Time: specify the maximum duration of all calls. The door phone will end the call automatically when the time limit is reached.
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The door phone supports three types of codec (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec with different bandwidths and sample rates flexibly according to the actual network environment.
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Payload Payload : select the payload type (ranging from 90-119) to configure the audio/video configuration file. The default payload is 104. Video Codec Configuration for IP Direct Calls Video Codec Configuration for IP Direct Calls You can select the IP call video quality by selecting the proper codec resolution according to the network condition. Navigate to the web Intercom >...
Phone Book Configuration Phone Book Configuration Phone Book Configuration on the W eb Interface Phone Book Configuration on the W eb Interface Manage Contact Groups on the Web Interface Manage Contact Groups on the Web Interface You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user. Navigate to the web Directory >...
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Note Note Priority of Call of a contact cannot be set when the contact does belong to any contact group. The contact file format for import should be in CSV or XML format while the contact file format for export should be XML, CSV, and VCF format.
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Click Tenants to Dial Out Click Tenants to Dial Out: when enabled, you can press anywhere on the contact tab to dial out. When disabled, users need to press the Call icon to dial out. Local Tenants Profile Display Mode Local Tenants Profile Display Mode : Enabled: if the tenant has the uploaded contact profile picture, the picture will be displayed next to the name;...
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Door Access Control Configuration Door Access Control Configuration Relay Switch Setting Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Access Control > Relay Access Control > Relay interface. Relay ID Relay ID : you are allowed to set up three relay switches in total for the door access control.
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Security Relay Setting The Security Relay, known as Akuvox SR01, is a product designed to bolster access security by preventing unauthorized forced entry attempts. Installed inside the door, it directly governs the door opening mechanism, ensuring that the door remains secure even in the event of damage to the device.
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Hold Delay (Sec) Hold Delay (Sec): set the relay hold delay time (ranging from 1-10 Sec.) For example, if you set the hold delay time as 5 Sec. then the relay will be delayed for 5 after the door is unlocked. 1 Digit DTMF 1 Digit DTMF : set the 1 digit DTMF code from 0-9, *, and #.
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Password Password : the password is authenticated via HTTP and you can define the passwords using HTTP get in Action. Web Relay Action Web Relay Action : enter the specific web relay action command provided by the web manufacturer for different actions by the web relay.
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Relay ID Relay ID : choose the relay you need to set up. Schedule Enabled Schedule Enabled : it is disabled by default. Only choose to enable it, and you can select the schedule. For creating the schedule, please refer to the Configure Door Access Schedule.
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To create a longer period schedule: To create a longer period schedule: Create Door Access Schedule on the Device Create Door Access Schedule on the Device You can also create a door access schedule on the device. Navigate to the Schedule > Add Schedule Schedule >...
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Import and Export Door Access Schedule Import and Export Door Access Schedule You can create door access schedules one by one or in bulk. You can export the current schedule file, edit it or add more schedules following the format, and import the new file to the desired devices. This helps you manage your door access schedules easily.
Door Unlock Configuration Door Unlock Configuration Access Authentication Access Authentication You can set up multiple access authentication modes, and set up authentication security as needed. Navigate to the web Access Control > Relay > Access Authentication Mode of The Building Theme Access Control >...
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Configure PIN Code for Door Unlock Configure PIN Code for Door Unlock There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modify both the public and private PIN codes. Navigate to the web Access Control >...
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Configure Private PIN Code on the Web Interface Configure Private PIN Code on the Web Interface On the web interface, you can create the PIN code and customize additional settings, such as defining the door access schedule to determine when the code is valid and specifying which relay to open. Navigate to the web Directory >...
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Allow To Open Relay Allow To Open Relay: select the relay to be triggered. Web Relay Web Relay: select the specific number of web relay action commands you have set up on the web interface. Schedule Schedule : select from the created door access schedule on the left box and move the one to be applied to the user(s)- specific PIN code door access to the right box.
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Note Note QR Code can only be applicable when the device is added to the Akuvox SmartPlus. QR Code Configure RF Card for Door Unlock Configure RF Card for Door Unlock Configure RF Card on the Web Interface Configure RF Card on the Web Interface Navigate to the web Directory >...
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IC/ID Card Display Mode IC/ID Card Display Mode : select the card format for the IC/ID Card IC/ID Card for the door access among 8H10D, 8H10D, 6H3D5D(W26), 6H8D, 8HN, 8HR, 6H3D5D-R(W26), 6H3D5D(W26), 6H8D, 8HN, 8HR, 6H3D5D-R(W26), and 8HR10D 8HR10D . The card code format is 8HN by default. Mifare Card Encryption Mifare Card Encryption The door phone can encrypt Mifare cards for greater security.
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Add Users on the Device Add Users on the Device Users can also be added on the device User User screen. Configure Facial Recognition on the W eb Interface Configure Facial Recognition on the W eb Interface The door phone allows you to adjust facial recognition accuracy, recognition intervals, and more to enhance user experience. Navigate to the web Access Control >...
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Import and Export User Data of Access Control The door phone supports User Data of access control to be shared among Akuvox door phones through import and export while you can also export the facial data out of the door phone and then import it to a third-party device.
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Unlock by QR Code Unlock by QR Code You can use a QR code to unlock the door with the door phone. This method requires the Akuvox SmartPlus cloud service. You have to activate this feature before using it. Navigate to the web Access Control > Relay > Open Relay via QR Code...
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Note Note The function should work with Akuvox SmartPlus. For more information, please contact Akuvox technical support. Configure Exit Button for Door Unlock Configure Exit Button for Door Unlock When users need to open the door from inside by pressing the Exit button, you need to set up the Input terminal that matches the Exit button to activate the relay for the door access.
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Door Status Door Status: display the status of the input signal. Super Mode Super Mode : if you enable the super mode, the administrator will be able to open the door using an RF card even when the door phone breaks down or malfunctions. Configure the Reception Tab for Door Unlock Configure the Reception Tab for Door Unlock The Reception button is a tab on the home screen that allows residents and visitors to contact the receptionist or the security...
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Note Note Please refer to Configure DTMF Data Transmission Configure DTMF Data Transmission in Call Setting Call Setting for the specific DTMF code setting. Intercom devices involved must be consistent in the DTMF type. Otherwise, the DTMF code cannot be applied.
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MJPEG and RTSP are the primary monitoring stream types discussed in this chapter. MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox devices display live streams on the web interface and capture monitoring screenshots in MJPEG format. Settings related to MJPEG determine video quality and the on/off status of the live stream function.
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To configure the parameters for H.264 codec on the web Surveillance > RTSP > H.264 Video Parameters Surveillance > RTSP > H.264 Video Parameters interface. Video Resolution Video Resolution: select video resolutions among QCIF, QVGA, CIF, VGA, 4CIF, 720P QCIF, QVGA, CIF, VGA, 4CIF, 720P , and 1080P 1080P .
ONVIF ONVIF You can access the real-time video from the device's camera using the Akuvox indoor monitor or other third-party devices like Network Video Recorder(NVR NVR). Enabling and setting up the ONVIF function on the device will allow its video to be visible on other devices.
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Security Security Tamper Alarm Setting Tamper Alarm Setting The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location when the device detects a change in its gravity value from the original one. Configure Tamper Alarm on the Web Interface Configure Tamper Alarm on the Web Interface You can customize the tamper alarm and adjust sensor settings on the web interface.
Emergency Action Emergency Action You can keep the door open when an emergency happens. Navigate to the web System > Security > Emergency Action System > Security > Emergency Action interface. Note Note This features works with SmartPlus Cloud. Lock Security Lock Security The door phone can work with other door locks and sensors to keep the lock secure.
Lock Type Lock Type : select Positive Positive for the lock that unlocks when the power is on and select Negative Negative for the lock that unlocks when the power is off. Lock Delay Lock Delay: select door unlocks delay time after users are granted door access. The delay time range is from 0-10 seconds.
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Suspicious Moving Object Detection Suspicious Moving Object Detection: select from Video Detection, IR Detection Video Detection, IR Detection, and Disabled Disabled . IR detection is based on sensing infrared radiation emitted or reflected by objects, while video detection focuses on analyzing visual information captured through cameras.
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Security Notification Setting Security Notification Setting Email Notification Setting Email Notification Setting Set up email notification to receive screenshots of unusual motion from the door phone. Navigate to the web Setting > Action > Email Notification Setting > Action > Email Notification interface. SMT P Se rve r A d d re s s SMT P Se rve r A d d re s s : enter the SMTP server address of the sender.
You can use the device to send specific HTTP URL commands to the HTTP server for certain actions. These actions will be triggered when the relay status, input status, PIN code, or RF card access changes. Akuvox Action URL: Akuvox Action URL:...
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Http://server ip/tampertrigger=$alarm status For example: http://192.168.16.118/help.xml? mac=$mac:ip=$ip:model=$model:firmware=$firmware:card_sn=$card_sn Navigate to the web Setting > Actions URL Setting > Actions URL interface. Note: Note: Action URLs and formats are provided by third-party manufacturers. Akuvox door phone only sends the URL to third-party devices.
Voice Encryption Voice Encryption Secure Real-time Transport Protocol (SRTP) is a protocol derived from the Real-time Transport Protocol (RTP). It enhances the security of data transmission by providing encryption, message authentication, integrity assurance, and replay protection. Navigate to the web Account > Advanced > Encryption Account >...
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Web Server Certificate Web Server Certificate It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats. To upload a web server certificate on the web System > Certificate > Web Server Certificate System >...
Only Accept Trusted Certificates Only Accept Trusted Certificates: when enabled, as long as the authentication is successful, the phone will verify the server certificate based on the client certificate list. When disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not.
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4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.
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Logs Logs Call Logs Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device if needed. To check the call log on the web Status >...
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Log Level Log Level: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purposes. The default log level is 3 3 . The higher the level is, the more complete the log is.
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System > Maintenance interface. Connect Status Connect Status: display the remote debug server connection status. IP IP : enter the remote debug server IP address. Please ask the Akuvox technical team for the server IP address. Note Note You are required to send the door phone’s MAC address to the Akuvox technical team.
Firmware Upgrade Firmware Upgrade Akuvox devices can be upgraded on the device web interface. Navigate to the web System > Upgrade > Basic Upgrade > Basic interface. Note Note Firmware files should be in .zip .zip format for upgrade.
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Backup Backup You can import or export encrypted configuration files to your Local PC. Navigate to the web System > Maintenance > Others System > Maintenance > Others interface. Ping Ping The device allows you to verify the accessibility of the target server. Navigate to the web System >...
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HTTPS and HTTPS are the protocols used by the Akuvox devices to access the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the device.
AutoP Schedule AutoP Schedule Akuvox provides you with different Autop methods that enable the device to perform provisioning for itself according to the schedule. Navigate to the web System > Auto Provisioning > Automatic Autop System >...
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DHCP Provisioning Configuration DHCP Provisioning Configuration Auto-provisioning URL can also be obtained using the DHCP option which allows the device to send a request to a DHCP server for a specific DHCP option code. If you want to use Custom Custom Option Option as defined by users with option codes ranging from 128- 255), you are required to configure DHCP Custom Option on the web interface.
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Then set up the DHCP Option on System > Auto Provisioning System > Auto Provisioning > DHCP Option > DHCP Option interface. Custom Option Custom Option: enter the DHCP code that matches with corresponding URL so that the device will find the configuration file server for the configuration or upgrading.
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FTP: ftp://192.168.0.19/(allows anonymous login) ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/(use the default port 80) http://192.168.0.19:8080/(use other ports, such as 8080) HTTPS: https://192.168.0.19/(use the default port 443) Akuvox do not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.
Lift Control The door phones can be connected to the Akuvox lift controller for the lift control. Users can summon the lift to go down to the ground floor when they are granted access through various types of access methods on the door phone.
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Integration with Third Party Device Integration via W iegand Integration via W iegand The Wiegand feature enables Akuvox door phone to act as a controller or a card reader. Navigate to the web Device > Wiegand Device > Wiegand interface.
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Integration via HTTP API Integration via HTTP API HTTP API is designed to achieve a network-based integration between the third-party device and the Akuvox device. You can configure the HTTP API function on the web Setting > HTTP API Setting > HTTP API interface for the integration.
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No authentication is required for HTTP API as it is only used for demo testing. Normal This mode is used by Akuvox developers only. Allowlist If this mode is selected, you are only required to fill in the IP address of the third-party device for the authentication.
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Navigate to the web Access Control > Relay > Mobile Community Access Control > Relay > Mobile Community interface. Integration with Milestone Integration with Milestone If you want the door phone to be monitored by Milestone or any third-party devices that have been integrated with Milestone, you need to enable the feature.
Password Modification Password Modification Modify Device W eb Interface Password Modify Device W eb Interface Password Select admin admin for the administrator account and User User for the User Account. Click the Change Password Change Password tab to change the password.
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Step1 PIN Step1 PIN: enter the four-digit project new password to replace the old one. The initial project password is 9999 9999 . Step2 PIN Step2 PIN: enter the four-digit setting password to replace the old one. The initial setting password is 3888 3888 .
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System Reboot&Reset System Reboot&Reset Reboot Reboot Reboot on the Web Reboot on the Web If you want to reboot the device system, you can operate it on the device web interface as well. Moreover, you can set up a schedule for the device to be restarted. To restart the system setting on the web System >...
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Reset Reset You can select Reset To Factory Setting Reset To Factory Setting if you want to reset the device (deleting both configuration data and user data such as RF cards, face data, and so on). Or, select Reset Configuration to Default State (Except Data) Reset Reset Configuration to Default State (Except Data) Reset, if you want to reset the device (retaining the user data).
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