Akuvox X916 Series Administrator's Manual
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Akuvox X916 Series Administrator's Manual

Akuvox X916 Series Administrator's Manual

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Akuvox X916 Series Door Phone Administrator Guide_V1.0
Akuvox X916 Series Door Phone Administrator Guide_V1.0
202305
202305
www.akuvox.com
1

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Summary of Contents for Akuvox X916 Series

  • Page 1 Akuvox X916 Series Door Phone Administrator Guide_V1.0 Akuvox X916 Series Door Phone Administrator Guide_V1.0 202305 202305 www.akuvox.com...
  • Page 2 www.akuvox.com...

  • Page 3: About This Manual

    This manual applies to 916.30.1.413 version, and it provides all the configurations for the functions and features of X916 series door phone. Please visit Akuvox forum or consult technical support for any new information or latest firmware.

  • Page 4: Change Log

    X916 series is an Android-based IP video door phone with a large size LCD touch screen. It incorporates audio and video communications, access control and video surveillance. Its finely-tuned Android OS allows for feature customization to better suit the habit of usage of local people. X916 is with one star light camera and one auxiliary camera.
  • Page 5 Tool selection Tool selection Akuvox has many configuration tools for you to set up devices more conveniently. Here we list some common tools, please contact your administrator to get the tool if you need them. 1. SDMC SDMC : SDMC is suitable for the management of Akuvox devices large communities, including access control, resident information, remote device control, etc.

  • Page 6: Access The Device

    5.1. Access the Device Setting on the device Using Akuvox IP scanner tool to search the device IP address in the same LAN. Then use the IP address to login in to the web browser by user name and password admin admin and admin admin.
  • Page 7 Setting >Time/Lang > Web/LCD Language interface. 6.2. Time Setting 6.2. Time Setting 6.2.1. Time Setting on the Device 6.2.1. Time Setting on the Device To configure the language display on the device Setting > Time Setting > Time interface. www.akuvox.com...
  • Page 8 To configure the configuration on the web Setting >Time/Lang > Time Setting >Time/Lang > Time interface. Parameter Set-up: Parameter Set-up: NTP Server NTP Server: enter the NTP server you obtained in the NTP server NTP server field. 7.LED&LCD Setting 7.LED&LCD Setting www.akuvox.com...
  • Page 9 To configure the language display on the device Setting > LED interface Setting > LED interface . Parameter Set-up: Parameter Set-up: Schedule: Schedule: select “Specific Time Specific Time ” to turn on the infrared LED according to the time schedule. www.akuvox.com...
  • Page 10 Start Time- End Time (H): enter the time span for the LED lighting to be valid, e.g., if the time span is set from 8-0 (Start time- End time) 8-0 (Start time- End time) it means LED light will stay on during the time span from 8:00 8:00 am to 12:00 12:00 pm during one day (24 hours). www.akuvox.com...
  • Page 11 5Minutes, 10Minutes, 15Minutes, 20Minutes, 30Minutes. 5Minutes, 10Minutes, 15Minutes, 20Minutes, 30Minutes. 7.3.2.LCD Screen Brightness Setting on the Device 7.3.2.LCD Screen Brightness Setting on the Device To configure the brightness on the device Setting > LCD Backlight Setting > LCD Backlight interface. www.akuvox.com...
  • Page 12 Mode : select “Auto Auto ” or “OFF OFF ”. If you select “Auto Auto ” then the white light will turn on for 10 seconds within two conditions - Staying Temp Key Page; the photosensitive detection is triggered. www.akuvox.com...

  • Page 13: Screen Display Configuration

    8. Screen Display Configuration 8. Screen Display Configuration X916 series door phone allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 8.1. Screensaver Configuration 8.1. Screensaver Configuration 8.1.1.
  • Page 14 You can upload screen saver pictures separately or in batch to the device and to the device web interface for publicity purpose or for a greater visual experience. To configure the configuration on the web Phone > Import/Export > Phone > Import/Export > Upload ScreenSaver Picture Upload ScreenSaver Picture interface. www.akuvox.com...
  • Page 15 8.2. Upload Device Booting Image You can upload the booting image to be displayed during the device’s booting process if needed. To configure the configuration on the web Phone > Import/Export > Boot Animation Phone > Import/Export > Boot Animation interface. www.akuvox.com...

  • Page 16: Home Screen Configuration

    Name : enter a new name to replace the original type of name, but it does not change the attribute of the type. Note: Note: Currently, tab icon selection can only be applicable to the Speed Dial Type Speed Dial Type . 8.4. Configuration for Scenario-based Screen Display Mode 8.4. Configuration for Scenario-based Screen Display Mode www.akuvox.com...
  • Page 17 X916 series door phones offer you two types of screen display modes for the application scenarios: Intercom Intercom mode, , VMS mode. You can make the configuration on the device web Intercom > Key/Display >Theme Intercom > Key/Display >Theme interface to select the specific mode based on actual application scenarios.

  • Page 18: Volume Configuration

    Basic Setting > Volume Basic Setting > Volume interface. Parameter Set-up: Parameter Set-up: AD Volume AD Volume : adjust the announcement volume. Announcement can be, for example, the open-door success announcement, ring-back sound, and other prompt sounds. www.akuvox.com...

  • Page 19: Network Setting

    IP address, subnet mask, default gateway, and DNS servers address have to be manually configured according to your actual network environment. IP Address IP Address : set up the IP Address if the static IP mode is selected. Subnet Mask Subnet Mask: set up the subnet Mask. www.akuvox.com...
  • Page 20 To configure the configuration on the web Network > Advanced > Connect Network > Advanced > Connect Setting Setting interface. www.akuvox.com...

  • Page 21: Nat Setting

    UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds. RPort RPort: enable the Rport when the SIP server is in WAN (Wide Area Network Wide Area Network). 11. Intercom Call Configuration 11. Intercom Call Configuration www.akuvox.com...
  • Page 22 To make SIP calls or IP calls on the device by clicking on dial on home screen. 11.1.2. IP Call Configuration 11.1.2. IP Call Configuration To configure the IP direct call on the device Phone > Call Feature > Others Phone > Call Feature > Others interface. Parameter Set-up: Parameter Set-up: www.akuvox.com...
  • Page 23 User Name: User Name: enter the user's name obtained from SIP account administrator. Password: Password: enter the password obtained from the SIP account administrator. Server IP Server IP : enter the SIP server address for the SIP account selected. www.akuvox.com...
  • Page 24 SIP Server 2: enter the backup SIP server IP address or its URL. Port: Port: set up SIP server port for data transmission. Registration Period: Registration Period: set up SIP account registration time pan. SIP re-registration will start automatically if www.akuvox.com...
  • Page 25 DNS-SRV to obtain DNS record for specifying the location of servers. And SRV SRV not only records the server address but also the server port. Moreover, SRV can also be used to configure the priority and the weight of the server address. 11.2.2. Call Session Timer 11.2.2. Call Session Timer www.akuvox.com...
  • Page 26 Return Code When DND : select what code should be sent to the calling device via SIP server. 404 for 404 for “Not found” “Not found”; 480 for “Temporary unavailable 480 for “Temporary unavailable ” 486 for “busy here 486 for “busy here ”. www.akuvox.com...
  • Page 27 Account: Account: select the account to which you want to apply dial number replacement. The account is Auto Auto by default (to dial out from the account in which the dial number has been registered). You can select either www.akuvox.com...
  • Page 28 In addition, you can also define the mode in which the calls are to be answered (video mode or audio mode). To configure the configuration on the web Phone > Call Feature > Auto Answer Phone > Call Feature > Auto Answer interface. www.akuvox.com...
  • Page 29 11.6. Robin Call Configuration Robin Call is a function supported by Akuvox SmartPlus which releases a group of robin call numbers for the application. You can call the targeted group of robin calls (e.g., your extension numbers in your kitchen, bedroom, etc.) in sequential orders until the call is answered.

  • Page 30: Call Settings

    60 seconds in your door phone, then the door phone will hang out the call it dialed out automatically if the call is not answered by the device being called. 13.Audio& Video Codec Configuration for SIP Calls 13.Audio& Video Codec Configuration for SIP Calls www.akuvox.com...

  • Page 31: Audio Codec Configuration

    To configure the configuration on the web Account > Advanced > Video Codec Account > Advanced > Video Codec interface. Parameter Set-up: Parameter Set-up: Codec Name Codec Name : Check to select the H264 video codec format for the door phone video stream. H264 is the www.akuvox.com...

  • Page 32: Phone Book Configuration

    14.1. Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device directly. To configure the phone book on the device Setting > Tenants Setting > Tenants interface. www.akuvox.com...
  • Page 33 14.2.1. Manage Contact Groups on the Web Interface 14.2.1. Manage Contact Groups on the Web Interface You can configure contact and contact groups by adding and editing them on the web PhoneBook > Phonebook > PhoneBook > Phonebook > Group Group interface. www.akuvox.com...
  • Page 34 14.2.2. Contact List Configuration on the Web Interface Contact can also be configured on the web interface where you can also upload the contact pictures if needed. To configure the configuration on the web PhoneBook > Phonebook PhoneBook > Phonebook interface. www.akuvox.com...

  • Page 35: Relay Setting

    Parameter Set-up Parameter Set-up : Show Cloud Contacts: Show Cloud Contacts: enable it to show the contacts issued from Akuvox SmartPlus. Contacts short by: Contacts short by: there are three options ASCII Code ASCII Code , Room Number Room Number and Import.
  • Page 36 1 Digit DTMF ”, you cannot edit DTMF code in 2~4 Digits DTMF 2~4 Digits DTMF field. And if you set DTMF mode from 2-4 in "2~4 Digits DTMF” 2~4 Digits DTMF” field, you cannot edit DTMF code in 1 Digit 1 Digit DTMF field. DTMF www.akuvox.com...
  • Page 37 And please refer to the example below: http://admin:admin@192.168.1.2/state.xml?relayState=2 http://admin:admin@192.168.1.2/state.xml?relayState=2 . 16. Door Unlock Configuration 16. Door Unlock Configuration www.akuvox.com...
  • Page 38 16.1.2. Configure Private PIN Code on the Device You can configure door access by Private PIN code on the device by entering the user’s name and the PIN code for the door access. To configure the language display on the device Setting >LockPassword Setting >LockPassword interface. www.akuvox.com...
  • Page 39 PKey Name: PKey Name: enter the Private PIN code name for identification, for example, you can enter user name as PIN code name indicating the PIN code ownership. PKey Code: PKey Code: enter the PIN code number to your preference. www.akuvox.com...
  • Page 40 PIN code or delete the PIN code, you can modify the setting properly according to your need on the web Intercom > Privatekey > Private Key Management Intercom > Privatekey > Private Key Management interface. www.akuvox.com...
  • Page 41 Apartment Number first before entering your PIN code for the door access. Note: Note: APT+PIN APT+PIN can only be applicable when the device is added to the Akuvox SmartPlus. 16.2. Configure RF Card for Door Unlock 16.2. Configure RF Card for Door Unlock 16.2.1. Configuring RF Card on the Door Phone 16.2.1.
  • Page 42 Note: Note: Please refer to PIN code access schedule selection for the RF card user(s)-specific door access. Note: Note: RF card with 13.56 MHz and 125 KHz can be applicable to the door phone for door access. www.akuvox.com...
  • Page 43 You can configure door access by facial recognition on the device by entering the user’s name and register your facial ID on the device for door access. To configure the language display on the device Setting > Face Setting > Face interface. www.akuvox.com...
  • Page 44 You can search and find your facial data collected in the device or you can also delete the data separately or in batch if needed on device web Intercom > Face > Face Management Intercom > Face > Face Management interface. www.akuvox.com...
  • Page 45 16.3.2.2. Facial ID data Import&Export 16.3.2.2. Facial ID data Import&Export X916 series support facial ID data to share among Akuvox X916 series door phones through import and export on device web Intercom > Face > Face Import/Export Intercom > Face > Face Import/Export interface while you can also export the facial data out of the door phone and then import to a third-party device.
  • Page 46 To configure the configuration on the web Intercom > Relay > Open Relay via QR Code Intercom > Relay > Open Relay via QR Code interface. Note: Note: The function should work with Akuvox SmartPlus. For more information, please contact Akuvox technical support. www.akuvox.com...
  • Page 47 Reception tab on the bottom of the home screen. To configure the configuration on the web Intercom > Intercom > Key/Display > Reception Action In Intercom Key/Display > Reception Action In Intercom interface. Parameter Set-up: Parameter Set-up: Open Relay: Open Relay: select the relay(s) to be triggered by pressing the Reception Icon. www.akuvox.com...
  • Page 48 Tamper alarm function serves as a protection against any unauthorized removal of the devices by triggering off the temper alarm while sending out calls to the designated location. Tamper alarm will be triggered off when the door phone changes its gravity value as opposed to its original gravity value set up when the device is installed. www.akuvox.com...

  • Page 49: Motion Detection

    ON “in the Tamper Alarm field in order to enable the anti-theft alarm function. Gravity sensor Threshold Gravity sensor Threshold : set the threshold for the gravity sensory sensitivity. The lower threshold is, the higher sensitivity will be. The gravity sensor value is 32 by default. 17.2. Motion Detection 17.2. Motion Detection www.akuvox.com...
  • Page 50 To be more specific, the first trigger point can be calculated as the “Time interval minus three”. Time interval minus three”. 17.2.2. Configure Motion Detection on the Web Interface 17.2.2. Configure Motion Detection on the Web Interface www.akuvox.com...

  • Page 51: Email Notification Setting

    Sender's email address: enter the sender’s email address from which the email notification will be sent out. Email SendName: Email SendName: enter the name of the email sender. Receiver's email address: Receiver's email address: enter the receiver’s email address. Email RevName: Email RevName: enter the name of the email receiver. www.akuvox.com...

  • Page 52: High Security Mode

    High security mode is designed to enhance the security, for example, it optimizes the password storage method. Please note that once the mode is enabled, it is not allowed to downgrade the device from the version with the mode to an old one without it. www.akuvox.com...
  • Page 53 IP Scanner: 2.2.0.0 Upgrade Tool: 4.1.0.0 SDMC: 6.0.0.34 3. The supported HTTP format varies depending on whether high secure mode is enabled or disabled. When the mode is turned on, the device only supports new HTTP formats for door opening. http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1 www.akuvox.com...
  • Page 54 Intercom > RTSP > RTSP Stream Intercom > RTSP > RTSP Stream interface. To configure the parameters for H.264 codec on the web Intercom > RTSP > H.264 Video Parameters Intercom > RTSP > H.264 Video Parameters interface. www.akuvox.com...
  • Page 55 18.3. ONVIF 18.3. ONVIF Real-time video from the X916 door phone camera can be searched and obtained by the Akuvox indoor monitor or by the third-party devices such as NVR (Network Video Recorder Network Video Recorder) you can configure the ONVIF function in the door phone so that another device will be able to see the video from the door phone.

  • Page 56: Live Stream

    Intercom > Live Stream Intercom > Live Stream interface. You can also enter the correct URL (http://IP_address:8080/video.cgi http://IP_address:8080/video.cgi ) on the web browser if you want to obtain the real-time video directly with going to the web interface. www.akuvox.com...
  • Page 57 19.2. Door Logs If you want to search and check on the various types of door access history, you can search and check the door logs on the device web Phone > DoorLog Phone > DoorLog interface. Parameter Set-up: Parameter Set-up: www.akuvox.com...
  • Page 58 LogLevel LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3 3 ”. the higher the level is, the more complete the log is.

  • Page 59: Firmware Upgrade

    Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Upgrade > Advanced > Others Advanced > Others interface if needed. 23. Auto Provisioning 23. Auto Provisioning www.akuvox.com...
  • Page 60 TFTP, FTP, HTTPS TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the door phone.
  • Page 61 23.3. AutoP Schedule 23.3. AutoP Schedule Akuvox provides you with different Autop methods that enable the door phone to perform provisioning for itself in a specific time according to your schedule. To configure the configuration on the web Upgrade > Advanced > Automatic Autop Upgrade >...
  • Page 62 Option 43. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for the option 43 with the update server URL in it. www.akuvox.com...
  • Page 63 User Name : set up a user name if the server needs an user name to be accessed to otherwise leave it blank. Password Password : set up a password if the server needs a password to be accessed to otherwise leave it blank. www.akuvox.com...
  • Page 64 (use other ports, such as 8080) HTTPS: https://192.168.0.19/ (use the default port 443) Note: Note: Akuvox do not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. 24. Integration with Third Party Device 24. Integration with Third Party Device 24.1.
  • Page 65 25.1.2. Reboot on the Device 25.1.2. Reboot on the Device If you want to restart the system setting of the device, you can operate it directly on the device Reboot Reboot setting screen or on the device web interface. 25.2. Reset 25.2. Reset www.akuvox.com...
  • Page 66 Upgrade > Basic interface. 25.2.2. Reset on the Device 25.2.2. Reset on the Device If you want to reset the device system to the factory setting, you can operate it directly on the device Restore Restore screen. 26. Abbreviations 26. Abbreviations www.akuvox.com...
  • Page 67 www.akuvox.com...
  • Page 68 27. FAQ 27. FAQ www.akuvox.com...
  • Page 69 Using Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec. Q3: What is the supported temperature range for akuvox doorphone? A3: R20/E21/R26/R23/Standard R27/Standard X915 -- 14°...
  • Page 70 A6: Sorry, they are not supported. They need to be implemented via hardware modifications. Q7: How to confirm whether my device is hardware version 1 or hardware version 2? A7: 1. Label Hardware version 1 Hardware version 1 Hardware version 2 Hardware version 2 www.akuvox.com...
  • Page 71 If the hardware version is 220.x, then the device is hardware version 2. 28. Contact us 28. Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com...

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