Akuvox X915 Series Administrator's Manual
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Akuvox X915 Series Administrator's Manual

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Summary of Contents for Akuvox X915 Series

  • Page 2 About This Manual Thank you for choosing the Akuvox X915 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to version 915.30.1.408, and it provides all the configurations for the functions and features of the X915 series door phone.
  • Page 3 Introduction of Icons and Symbols Note Informative information and advice from the efficient use of the  device.
  • Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.com...

  • Page 5: Table Of Contents

    Content 1 Product Overview ....................... 1 2 Change. Log........................2 3 Model Specification ......................3 4 Introduction to Configuration Menu ..................6 • Mode selection: ........................6 • Tool selection ........................7 5 Access the Device ......................8 5.1 Access the Device Setting on the device ................8 5.2 Access the Device Setting on the Web Interface ...............
  • Page 6 8.7 Villa Mode Home Screen Display ..................26 8.8 Building Mode Home Screen Display ................27 8.9 Dial Key Order ........................27 8.9.1 Dial Screen Prompt Display ..................28 8.9.2 Open Door Text Prompt Display ...................28 9 Volume and Tone Configuration ..................29 9.1 Volume Configuration ......................
  • Page 7 12.4 Hang Up After Open Door ....................51 12.5 Audio& Video Codec Configuration for SIP Calls ............52 12.5.1 Audio Codec Configuration ..................52 12.5.2 Video Codec Configuration ..................53 12.6 Video Codec Configuration for IP Direct Calls ............... 54 12.7 Configure DTMF Data Transmission ................54 13 Phone Book Configuration ....................
  • Page 8 16.5.1 Enroll Face Data on the Device .................. 79 16.5.2 Upload Face Data on the Web Interface ..............80 16.6 Configure Facial Recognition on Web Interface ............. 80 16.7 Edit the User-specific door access data ................ 81 16.8 Import and Export User Data of AccessControl ............82 16.9 Configure Bluetooth for Door Unlock ................82 16.10 Configure Open Relay via HTTP for Door Unlock ............83 16.11 Unlock by QR Code .......................84...
  • Page 9 18.1.2 RTSP Stream Setting ....................99 18.2 MJPEG Image Capturing ....................100 18.3 ONVIF ........................... 101 18.4 Live Stream ........................102 19 Logs..........................103 19.1 Call Logs ........................103 19.2 Door Logs ........................103 20 Debug.......................... 105 20.1 System Log for Debugging ..................105 20.2 PCAP for Debugging ....................
  • Page 10 27.1 Reboot .......................... 126 27.2 Reset ..........................127 28 Abbreviations .......................128 29 FAQ..........................131 30 Contact us ........................135...

  • Page 11: Product Overview

    X915 Administrator Guide 1 Product Overview Akuvox X915 series products are Android-based IP video door phones with touch screens. It incorporates audio and video communications, access control, and video surveillance. Its finely tuned Android OS, Cloud, and AI-based communication technology allow featured customization to better suit your operation habit.

  • Page 12: Change Log

    X915 Administrator Guide 2 Change Log The change log will be updated here along with the changes in the new software version. www.akuvox.com...

  • Page 13: Model Specification

    X915 Administrator Guide 3 Model Specification X915S Model & Feature Display 8 Inch IPS LCD Touch Screen √ Button Housing Material 316 grade stainless steel and Aluminum Relay In Relay Out Alarm In RS485 √ POE+ Resolution 1280x800 www.akuvox.com...
  • Page 14 X915 Administrator Guide Brightness 650nits Card Reader 13.56MHZ & 125KHZ Wi-Fi Bluetooth √ IP Rating IP65 IK Rating IK10 Temperature detection Optional Face recognition √ External SD card Wall Mounting √ Flush Mounting √ Desk Mounting www.akuvox.com...
  • Page 15 X915 Administrator Guide Wall Mounting Dimension 350x130x41.6mm Wall Mounting Dimension 350x130x53.9mm POE+ Standy 5.263W Power Consumption POE+ Full Load 18.796W Power Consumption Power Adapter Standby 5.107W Power Consumption Power Adapter Full Load 19.376W Power Consumption Color Option Tarnish Grey www.akuvox.com...

  • Page 16: Introduction To Configuration Menu

    • Mode selection: 1. Discovery mode: It is a plug-and-play configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to the network. It is a super time-saving mode, and it will greatly bring users convenience by reducing manual operations.

  • Page 17: Tool Selection

    3. Akuvox PC Manager: Distribute all configuration items in batch on a LAN. 4. IP scanner: It is used to search Akuvox device IP addresses on a LAN. 5. FacePro: Manage face data in batch for the door phone on a LAN.

  • Page 18: Access The Device

    X915 Administrator Guide 5 Access the Device X915 series door phones' system settings can be either accessed on the device directly or on the device web interface. 5.1 Access the Device Setting on the device Before configuring Akuvox X915, please make sure the device is installed correctly and connected to a normal network.

  • Page 19: Access The Device Setting On The Web Interface

    5.2 Access the Device Setting on the Web Interface You can also enter the device IP address on the web browser in order to log in to the device web interface where you can configure and adjust parameters, etc. www.akuvox.com...
  • Page 20 X915 Administrator Guide Note • You can also obtain the device IP address using the Akuvox IP scanner to log in to the device web interface. Please refer to the URL below for the IP scanner application: https://knowledge.akuvox.com Note • Google Chrome browser is strongly recommended.

  • Page 21: Language And Time Setting

    6.1.2 Language Setting on the Device Web Interface. You can select device language and device language icons, and customize interface text including configuration names and prompt text. To select the device language, go to Setting > Time/Lang > LCD Language interface. www.akuvox.com...

  • Page 22: Time Setting

    1st language as English, then the English language will be displayed first from left to right on the screen. 6.2 Time Setting Time settings can be set up on the device and on the device web interface in terms of time zone, date, time format, etc. www.akuvox.com...

  • Page 23: Time Setting On The Device

    • Time Zone: select the specific time zone depending on where the device is used and then press Confirm tab for confirmation. The default time zone is GMT+0.00. • Date Format: select the date format as you like among three format options: M-D-Y; D-M-Y; Y-M-D and then press the Confirm tab for confirmation. www.akuvox.com...
  • Page 24 NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device. To configure the configuration on the web Setting >Time/Lang > Time interface. Parameter Set-up: • NTP Server: enter the NTP server you obtained in the NTP server. www.akuvox.com...

  • Page 25: Led&Lcd Setting

    LED in the device and on the web interface. 7.1.1 Infrared LED Setting on the Device To configure the language displayed on the device Basic Setting > Display > LED Setting interface. Parameter Set-up: www.akuvox.com...
  • Page 26 Specific Time for your LED mode. 7.1.2 Infrared LED Setting on the Web Interface You can also select the LED type on the device web interface if needed. To configure the configuration on the web Device > Light > LED Time interface. www.akuvox.com...

  • Page 27: Led Setting On Card Reader Area

    • Start Time- End Time(H): enter the time span for the LED lighting to be valid, eg., if the time span is set from 8-0 (Start time- End time), it means the LED light will stay on during the time span from 8:00 am to 12:00 pm during one day (24 hours). www.akuvox.com...

  • Page 28: Lcd Screen Brightness Setting

    • Backlight Brightness(night): set the screen backlight brightness at night with the value ranging from (0-255). • Backlight Brightness Of Screen Saver(night): set the screen backlight brightness for the screen saver during the daytime with the value ranging from (0-255). www.akuvox.com...

  • Page 29: Led White Light Setting

    You can set the white light function properly on the device web interface. To configure the configuration on the Device > Light > White Light interface. Parameter Set-up: www.akuvox.com...
  • Page 30 X915 Administrator Guide • Mode: select Auto or OFF. If you select Auto, the white light will turn on for 5 minutes for facial recognition and QR code scan. www.akuvox.com...

  • Page 31: Screen Display Configuration

    X915 Administrator Guide 8 Screen Display Configuration X915 series door phones allow you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized settings to your preference. 8.1 Screensaver Configuration 8.1.1 Configure Screensaver on the Device Sleep mode and screen saver are designed for screen protection.
  • Page 32 Blank is selected, the screen will go black. If Image is selected, then the picture you uploaded will be shown as the screen saver. www.akuvox.com...

  • Page 33: Upload Screensaver

    You can upload screen saver pictures separately or in batch to the device and to the device web interface for publicity purposes or for a greater visual experience. To configure the configuration on the web Device > LCD > Upload ScreenSaver interface. www.akuvox.com...

  • Page 34: Upload Device Booting Image

    8.4 Upload Device Contact List Background Image X915 allows you to customize the background display for the contact list. You can select the picture you like before uploading. On the web, navigate to Device > Key/Display > Picture/File Import interface. www.akuvox.com...

  • Page 35: Home Screen Configuration

    Theme interface. 8.6 Configuration for Scenario-based Screen Display Mode X915 door phones offer you two types of screen display modes for different applications: Building mode, and Villa Mode. On the web interface, navigate to Device > Key/Display > Theme. www.akuvox.com...

  • Page 36: Villa Mode Home Screen Display

    • Key: set the type of icon you want to display on the villa mode home screen. • Label: name the icons on the villa mode home screen. • Visible: if you set the icon as invisible, the icon will not be seen on the screen. www.akuvox.com...

  • Page 37: Building Mode Home Screen Display

    8.9 Dial Key Order You can select a normal or disordered key display on the door phone. You can select the disordered key display for the security concern. You can navigate to Setting > Key/Display > Keypad Display Mode of PIN Interface. www.akuvox.com...

  • Page 38: Dial Screen Prompt Display

    • X915 supports a 128-digit character maximum in length for the text prompt. 8.9.2 Open Door Text Prompt Display You can enable or disable the open door prompt if needed. To do so, navigate to Access Control > Relay > Open Door Text Prompt. www.akuvox.com...

  • Page 39: Volume And Tone Configuration

    To configure the language display on the device Basic Setting > Volume interface. Parameter Set-up: • Mic Volume: adjust the microphone volume according to your need. • Speaker Volume: adjust the loudspeaker volume according to your need. • Keypad Volume: adjust the keypad volume for the button touch sound. www.akuvox.com...
  • Page 40 • Mic Volume: set the mic volume from 0-15 according to your need. The default volume is 8. • Enabled: tick off the check box if you allow the adjustment to be made on the call volume on the talking screen during a call. www.akuvox.com...

  • Page 41: Upload Open-Door Tone

    Device > Audio > Open Door Tone Setting interface. Note • The open door tone file should be in .wav format and the file size should be smaller than 200KB. www.akuvox.com...

  • Page 42: Network Setting

    DHCP server with IP address, subnet mask, default gateway, and DNS server address automatically. • Static IP: select the static IP mode by checking off the DHCP check box. When static IP mode is selected, then the IP address, subnet mask, default gateway, and DNS www.akuvox.com...

  • Page 43: Device Local Rtp Configuration

    To configure the configuration on the web Network > Advanced > Local RTP interface. Parameter Set-up: • Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. www.akuvox.com...

  • Page 44: Device Deployment In Network

    Community, Unit, Stair, Floor, Room in sequence. • Device extension: enter the device extension number for the device you installed. • Device Location: enter the location in which the device is installed and used. www.akuvox.com...

  • Page 45: Nat Setting

    SIP server so that the SIP server will recognize if the device is in online status. • UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds. • RPort: enable the Rport when the SIP server is in WAN (Wide Area Network). www.akuvox.com...

  • Page 46: Intercom Call Configuration

    To make SIP calls or IP calls on the device by clicking on the dial on the home screen. 11.1.2 IP Call Configuration To configure the IP direct call on the device Intercom > Basic > Direct IP interface. www.akuvox.com...

  • Page 47: Sip Call &Sip Call Configuration

    11.2.1 SIP Account Registration X915 series door phones support two SIP accounts that can all be registered according to your applications. You can, for example, switch between them if any one of the accounts fails and becomes invalid. The SIP account can be configured on the device and on the device interface.
  • Page 48 • Server port: enter the SIP server port for communication. The SIP port is 5060 by default. 11.2.1.2 Configure SIP Account on the Web Interface To configure the configuration on the web Account > Basic > SIP Account interface. www.akuvox.com...

  • Page 49: Sip Server Configuration

    11.2.2 SIP Server Configuration SIP servers can be set up for devices in order to achieve call sessions through SIP servers between intercom devices. To configure the configuration on the web Account > Basic > Preferred SIP Server interface. www.akuvox.com...
  • Page 50 SIP calls you do not intend to answer. In the meantime, you can also define the code to be sent to the SIP server when you want to reject the call. To configure the configuration on the web Intercom > Call Feature > DND interface. Parameter Set-up: www.akuvox.com...

  • Page 51: Configure Outbound Proxy Server

    • Port: enter the Port number for establishing a call session via the primary outbound proxy server • Alternate Server IP: set up Backup Server IP for the backup outbound proxy server. • Port: enter the Port number for establishing a call session via the backup outbound proxy server. www.akuvox.com...

  • Page 52: Configure Data Transmission Type

    Dial Options Configuration X915 series offers a variety of Dial options that allows you to have a fast dial experience while relieving you of memory burden due to long and complex dial numbers. 11.2.6 Quick Dial by Number Replacement...
  • Page 53 For example, if you replace five original dial numbers with a common short number such as 101 then the five intercom devices with the dial number will be called at the same time when you dial 101. www.akuvox.com...

  • Page 54: Speed Dial

    You can make calls by pressing the specific tabs to make speedy calls without entering any dial numbers. To configure the speed dial on the web Device > Key Display > Display Mode of Call Interface (Speed Dial). www.akuvox.com...
  • Page 55 Auto example, if you want to create 3 dial tabs, 5 dial tabs, or 7 tabs, etc., that does not match with other options. Select 1 Key if you display only one dial tab with no 1 Key keypad. www.akuvox.com...
  • Page 56 X915 allows you to call a group of people at the same by pressing the Reception button. On the web, navigate to Device > Key/Display > Speed Dial Setting. Parameter Set-up: • Group: select the contact group to be called by pressing the Reception button. www.akuvox.com...

  • Page 57: Call Auto-Answer Configuration

    11.4 Sequence Call Configuration Sequence Call is a function supported by Akuvox SmartPlus which releases a group of sequence call numbers for the application. You can call the targeted group of sequence calls (e.g., your extension numbers in your kitchen, bedroom, etc.) in sequential orders until the call is answered.

  • Page 58: Web Call

    Note • Robin Call function should be supported by SmartPlus, please contact Akuvox technical support for more information. 11.4.1 Web Call In addition to making IP/SIP calls directly on the device, you can also make the call on the device web interface without approaching to device physically for testing purposes, etc.
  • Page 59 X915 Administrator Guide Parameter Set-up: • Web Call (Ready): enter the IP/SIP number to dial out. www.akuvox.com...

  • Page 60: Call Settings

    To enable the feature, go to Intercom > Basic> Two-way Video. 12.2 Maximum Call Duration Setting X915 series door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device.

  • Page 61: Hang Up After Open Door

    So, a caller or a called party does not need to click the hang-up button to hang up the call. To set the feature, go to Intercom > Call Feature > Hang Up After Open Door interface. Parameter Set-up: www.akuvox.com...

  • Page 62: Audio& Video Codec Configuration For Sip Calls

    12.5 Audio& Video Codec Configuration for SIP Calls 12.5.1 Audio Codec Configuration X915 series supports four types of Codec (PCMU, PCMA, G729, and G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality.

  • Page 63: Video Codec Configuration

    16kHZ 12.5.2 Video Codec Configuration X915 series support the H264 codec that provides a better video quality at a much lower bit rate with different video quality and payload. To configure the configuration on the web Account > Advanced > Video Codec interface.

  • Page 64: Video Codec Configuration For Ip Direct Calls

    In order to achieve door access via DTMF code or some other applications, you are required to properly configure DTMF in order to establish a DTMF-based data transmission between the door phone and other intercom devices for the third-party integration. To configure the configuration on the web Account > Advanced > DTMF interface. www.akuvox.com...
  • Page 65 You are required to set it up only when the third-party device to be matched with adopts Info mode. • Payload: set the payload according to the specific data transmission payload agreed on between the sender and receiver during the datatransmission. www.akuvox.com...

  • Page 66: Phone Book Configuration

    13.1 Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device directly. To configure the phone book on the device Setting > Tenants interface. Parameter Set-up: www.akuvox.com...

  • Page 67: Phone Book Configuration On The Web Interface

    13.2.2 Contact List Configuration on the Web Interface Contact can also be configured on the web interface where you can also upload the contact pictures if needed. To configure the configuration on the web Directory > Tenants List > Local Tenants List interface. www.akuvox.com...
  • Page 68 If you want to customize your contact list display it to your desired visual preference. You can go to the web interface to do the configuration. To configure the configuration on the web Tenants > Tenants List > Tenants List Setting interface. www.akuvox.com...
  • Page 69 When disabled, the picture or the icon will not be displayed. When the function is set as Auto, if the tenant has its uploaded contact profile picture, the www.akuvox.com...
  • Page 70 • Contact List Search Box Visibled: tick or untick the check box to control the display of the Tap here to search field on the top of the screen. If you untick the check box, then the Tap here to search field will be concealed. www.akuvox.com...

  • Page 71: Relay Setting

    • 1-digt DTMF: set the 1-digt DTMF code within range from (0-9, *, and#). • 2~4 Digits DTMF: set the DTMF code according to the DMTP Option. For example, you are required to set the 3-digits DTMF code if DTMF Mode is set as 3-digits. www.akuvox.com...

  • Page 72: Web Relay Setting

    Web relay needs to be set up on the web interface where you are required to fill in such information as relay IP address, password, web relay action, etc. Before you can achieve door access via web relay. To configure the configuration on the web Access Control > Web Relay interface. www.akuvox.com...
  • Page 73 • Web Relay Key: enter the configured DTMF code, when the door is unlocked via the DTMF code, the action command will be sent to the web relay automatically. To configure the configuration on the web Access Control > User interface. www.akuvox.com...

  • Page 74: Relay Schedule

    To do the configuration, navigate to Access Control > Relay > Relay Schedule interface. Parameter Set-up: • Relay ID: choose the relay you need to set up. www.akuvox.com...
  • Page 75 For creating the schedule, please refer to the door access schedule configuration. Note • You can refer to chapter 15.1.1 Create Door Access Schedule for the relay schedule setting as the configuration of the relay schedule is identical to the door access schedule. www.akuvox.com...

  • Page 76: Door Access Schedule Management

    To configure the configuration on the web Setting > Schedule interface. To create a daily schedule, you can do as follows: www.akuvox.com...
  • Page 77 To create a weekly schedule: Parameter Set-up: • Mode: select daily schedule. • Name: enter the daily schedule name. • Day: select the day (s) on which door access can be valid on a weekly basis. www.akuvox.com...

  • Page 78: Create Door Access Schedule On The Device

    • Start Time-End Time: set up the time schedule for the validity of the door access during the day. Create Door Access Schedule on the Device. 15.1.2 You can also create a door access schedule on the device. Path: Schedule > Add Schedule. www.akuvox.com...

  • Page 79: Import And Export Door Access Schedule

    To configure the configuration on the web Setting > Schedule. Note • It only supports a .xml format file for importing and exporting the schedule. www.akuvox.com...

  • Page 80: Edit The Door Access Schedule

    You can also edit or delete the door access schedule on the device. Path: Schedule > Schedule. You are required to configure and make a schedule for the user-based door access via RF card, Private PIN, and Facial recognition. www.akuvox.com...

  • Page 81: Door Unlock Configuration

    X915 Administrator Guide 16 Door Unlock Configuration X915 series door phone offers you three types of door access via PIN code, RF card, and Facial recognition. You can configure them on the device and web interface. Moreover, you can import or export the configured files to maximize your RF card configuration efficiency.

  • Page 82: Configure Pin Code For Door Unlock

    16.2 Configure PIN Code for Door Unlock You can create and modify both the Public PIN code and the private PIN code for door access on X915 series door phones. 16.2.1 Configure Public PIN code You can configure and modify a total of 3 sets of separate PIN codes on the device web Access >...
  • Page 83 • PIN Code: set the PIN code with a digit limit ranging from 4-8. To configure it on the web device, go to Security > Public PIN. Note • The public PIN code will not be valid until the function is turned on. www.akuvox.com...

  • Page 84: Configure Private Pin Code On The Device

    PIN Code access during a certain time span you scheduled. In addition, you can set the limit for the total number of valid PIN code door access. To configure the configuration on the web Directory > User interface. www.akuvox.com...

  • Page 85: Configure Private Pin Access Mode

    16.2.4 Configure Private PIN Access Mode X915 series door phone offers you two types of access modes for private PIN code access, namely PIN and APT#+PIN”. To configure the configuration on the web Access Control > PIN Setting > Private PIN interface.
  • Page 86 Parameter Set-up: • Display Mode: select access mode between QR Code and Keyboard. Note • QR Code can only be applicable when the device is added to the Akuvox SmartPlus. To configure the Display Mode and PIN Mode: Parameter Set-up:...

  • Page 87: Configure Rf Card For Door Unlock

    APT#+PIN, then you are required to enter the Apartment Number first before entering your PIN code for the door access. Note • APT+PINcan only be applicable when the device is added to the Akuvox SmartPlus. 16.3 Configure RF Card for Door Unlock Configure RF Card on the Web Interface 16.3.1...

  • Page 88: Configure Rf Card Code Format

    8H10D, 6H3D5D(W26), 6H8D, 8HN, and 8HR. The card code format is 8HN by default. 16.4 Mifare card Encryption X915 can read the encrypted Mifare card for greater security. To do so you can navigate to Access Control > Card setting > Mifare Card Encryption. www.akuvox.com...

  • Page 89: Configure Facial Recognition For Door Unlock

    16.5.1 Enroll Face Data on the Device You can enroll face data on the device by entering the user’s name and registering your facial ID on the device for door access. To do it on the device, go to Setting > User > face interface. www.akuvox.com...

  • Page 90: Upload Face Data On The Web Interface

    Configure Facial Recognition on Web Interface 16.6 X915 series door phone allows you to adjust facial recognition accuracy, and recognition intervals according to your actual need. And you can also improve the recognition quality and user experience through the basic facial recognition setting. To configure the configuration on the web Access Control >...

  • Page 91: Edit The User-Specific Door Access Data

    1-8 minutes. For example, if you select 5” then you have to wait for 5 min. before you are allowed to perform the facial recognitionagain. Edit the User-specific door access data 16.7 You can search user(s)-specific door access and edit the door access data on the web Access Control > User interface. www.akuvox.com...

  • Page 92: Import And Export User Data Of Accesscontrol

    Import and Export User Data of Access Control 16.8 X915 series support User Data of access control to be shared among Akuvox X915 series door phones through import and export while you can also export the facial data out of the door phone and then import to a third-party device.

  • Page 93: Configure Open Relay Via Http For Door Unlock

    • Password: enter the password for the HTTP command. For example, 12345. Please refer to the following example: http://192.168.35.127/fcgi/do? action=OpenDoor&UserName=admin&Password=12345&DoorNum=1 Note • DoorNumin the HTTP command above refers to the relay number #1 to be triggered for the door access. www.akuvox.com...

  • Page 94: Unlock By Qr Code

    QR code function. To configure the configuration on the web Access Control > Relay > Open Relay via QR Code interface. Note • The function should work with Akuvox SmartPlus. For more information, please contact Akuvox technical support. Configure Exit Button for Door Unlock 16.12...

  • Page 95: Configure Reception Tab For Door Unlock

    Configure Reception Tab for Door Unlock 16.13 On the device's home screen, the X915 series door phone provides residents and visitors quick door access by pressing the Reception tab at the bottom of the home screen. To configure the configuration on the web Device > Key/Display > Speed Dial Action In Building Theme interface.

  • Page 96: Unlock By Dtmf Code

    To configure the configuration on the web Account > Advanced > DTMF interface. Parameter Set-up: • Type: select DTMF types: Inband, RFC2833, Info, Info+Inband and Info+RFC2833, Info+Inband+RFC2833 according to your need. www.akuvox.com...
  • Page 97 • DTMF Payload: select the payload 96-127 for data transmissionidentification. Note • Please refer to the chapter Configuring DTMF Data Transmission forthe specific DTMF code setting. • Intercom devices involved must be consistent in the DTMF type otherwise DTMF code cannot be applied. www.akuvox.com...

  • Page 98: Security

    You can also set up the temper alarm function in terms of switching on the function and setting up the gravity sensor sensitivity to suit your need. To configure the configuration on the web Security > Basic > Tamper Alarm interface. www.akuvox.com...

  • Page 99: Lock Security

    • Magnetism Type: select OFF if you want to disable the door sensor and alarm. To set the alarm trigger type, you must select ON-ALARM and OFF_ALARM according to the type of lock you applied. Select ON_ALARM for a positive lock, while select OFF_ALARM alarm for a negative lock. www.akuvox.com...

  • Page 100: Motion Detection

    3 seconds, then the alarm will be triggered when a moving object is detected one time from 0 to 3 seconds (triggered any time from 0 to 3 seconds). However, for example, if you select 5 seconds (greater than 3), then the www.akuvox.com...

  • Page 101: Configure Motion Detection On The Web Interface

    • Detection Accuracy: set the detection accuracy for the detection sensitivity. The smaller value, the greater sensitivity. The default detection accuracy value is 20. After you set up the interval, you can set up the action you need. Parameter Set-up: www.akuvox.com...

  • Page 102: Security Notification Setting

    Scroll down the page, you can also set the motion detection time schedule. 17.4 Security Notification Setting 17.4.1 Email Notification Setting If you want to receive the security notification via email, you can configure the Email notification on the web Setting > Action > Email Notification interface properly. www.akuvox.com...

  • Page 103: Ftp Notification Setting

    If you want to receive the security notification via FTP, you can configure the FTP notification on the web Setting > Action > FTP Notification interface properly. Parameter Set-up: • FTP Server: enter the address (URL) of the FTP server for the FTPnotification. • FTP User Name: enter the FTP server user name. www.akuvox.com...

  • Page 104: Tftp Notification Setting

    To configure the configuration on the web System > Security > Session Time Out interface. Parameter Set-up: • Session Time Out Value: set the automatic web interface log-out timing ranging from 60 seconds to 14400 seconds. The default value is 300. www.akuvox.com...

  • Page 105: Action Url

    Web Server Certificate: it is the certificate that sends to the client for authentication when the client requires an SSL connection with the Akuvox door phone. Currently, the format of the certificate that can be accepted by Akuvox door phone is *.PEMfile.

  • Page 106: Web Server Certificate

    Akuvox door phone. Then the door phone will verify this certificate according to the client certificate list.

  • Page 107: Upload Tls Certificate For Sip Account Registration

    DNS server using TLS protocol. So, before you apply for the SIP account, you need to upload the TLS certificate for the authentication from the servers. To upload the TLS certificate, go to System > Security > DNS Certificate. www.akuvox.com...

  • Page 108: Monitor And Image

    18 Monitor and Image 18.1 RTSP Stream Monitoring X915 series door phones support RTSP stream that allows intercom devices such as an indoor monitor or the monitoring unit from the third party to monitor or obtain the real-time audio/ video (RTSP stream) from the door phone using the correctURL.

  • Page 109: Rtsp Stream Setting

    • Video Framerate: 25fps is the video frame rate by default. • Video Bitrate: select video bitrate among six options: 128 kbps, 256kbps, 512 kbps, 1024 kbps, 2048 kbps, 4096 kbps according to your network environment. The default video bitrate is 2048 kbps. www.akuvox.com...

  • Page 110: Mjpeg Image Capturing

    While the second video stream channel is 512 kbps by default. 18.2 MJPEG Image Capturing X915 series allows you to capture the Mjpeg format monitoring image if needed. You can enable the MJPEG function and set the image quality on the web Surveillance >...

  • Page 111: Onvif

    18.3 ONVIF Real-time video from the X915 series door phone camera can be searched and obtained by the Akuvox indoor monitor or by third-party devices such as NVR (Network Video Recorder) you can configure the ONVIF function in the door phone so that other devices will be able to see the video from the door phone.

  • Page 112: Live Stream

    X915 Administrator Guide 18.4 Live Stream If you want to check the real-time video from the X915 series door phone, you can go to the device web interface to obtain the real-time video or you can also enter the correct URL on the web browser to obtain it directly.

  • Page 113: Logs

    SIP or IP number. 19.2 Door Logs If you want to search and check on the various types of door access history, you can search and check the door logs on the device's web Status > AccessLog. www.akuvox.com...
  • Page 114 • Start Time~ End Time: select the specific time span of the door logs you want to search, check, or export. • Name/Code: select the Name and Code options to search door log by the name or by the PIN code. www.akuvox.com...

  • Page 115: Debug

    System > Maintenance > System Log interface. Parameter Set-up: • Log Level: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purposes. The default log level is 3.

  • Page 116: Pcap For Debugging

    X915 Administrator Guide 20.2 PCAP for Debugging PCAP in X915 series door phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purposes. You can set up the PCAP on the device web System >...
  • Page 117 Parameter Set-up: • Server: disable or enable the remote debug server. • Connect Status: displays the remote debug server connection status. • IP: enter the remote debug server IP address. Please ask Akuvox technical team for the server IP address. Note •...

  • Page 118: Firmware Upgrade

    X915 Administrator Guide 21 Firmware Upgrade X915 series door phones can be upgraded on the device web interface. You can go to System> Upgrade. Note • Firmware files should be in .zip format for the upgrade. www.akuvox.com...

  • Page 119: Backup

    X915 Administrator Guide 22 Backup If you want to import or export encrypted configuration files to your Local PC, go to System > Maintenance > Others. www.akuvox.com...

  • Page 120: Auto-Provisioning Via Configuration File

    X915 Administrator Guide 23 Auto-provisioning via Configuration File Configurations and upgrading on the X915 series door phone can be done on the web interfaceviaone-timeauto-provisioningandscheduled auto-provisioningvia configuration files, thus saving you from setting up configurations needed one by one manually on the door phone.

  • Page 121: Configuration Files For Auto-Provisioning

    23.3 AutoP Schedule Akuvox provides you with different AutoP methods that enable the door phone to perform provisioning for itself at a specific time according to your schedule. To configure the configuration on the web System > Auto Provisioning interface.

  • Page 122: Pnp Configuration

    Plug and Play (PNP) is a combination of hardware and software support that enables a computer system to recognize and adapt to hardware configuration changes with little or no intervention by a user. To configure the configuration on the web Upgrade > Advanced > PNP Option interface. www.akuvox.com...

  • Page 123: Dhcp Provisioning Configuration

    • DHCP Option 66: If none of the above is set, the device will automatically use DHCP Option 66 for getting the upgrade server URL. This is done within the software and www.akuvox.com...

  • Page 124: Static Provisioning Configuration

    FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration. To download the AutoP template on System > Auto Provisioning > Automatic Autop , and set up AutoP server on System > Auto Provisioning > Manual Autop interface. www.akuvox.com...
  • Page 125 • Password: set up a password if the server needs a password to be accessed otherwise leave it • Common AES Key: set up AES code for the intercom to decipher the general Auto Provisioning configuration files. www.akuvox.com...
  • Page 126 • Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. Configurations and upgrading on the X915 series door phone can be done on the web interfaceviaone-timeauto-provisioningandscheduled auto-provisioningvia configuration files, thus saving you from setting up configurations needed one by one manually on the door phone.

  • Page 127: Integration With Third Party Device

    24 Integration with Third Party Device 24.1 Integration via Wiegand If you want to integrate the X915 series door phone with the third-party devices via Wiegand. To configure the configuration on the web Device > Wiegand interface. Parameter Set-up: • Wiegand Display Mode: select Wiegand Card code format among 8H10D; 6H3D5D;...

  • Page 128: Integration Via Http Api

    24.2 Integration via HTTP API HTTP API is designed to achieve a network-based integration between the third-party device with the Akuvox intercom device. You can configure the HTTP API function on the web Security > HTTP API interface for the integration.

  • Page 129: Power Output Control

    You can connect the door phone to the third-party QR code server for QR code verification. When you access the door using a QR code, the QR code will be sent to the QR code server for verification before granting you access permission. This feature is applied to the www.akuvox.com...

  • Page 130: Integration With Milestone

    24.5 Integration with Milestone If you want the door phone to be monitored by Milestone or any third-party devices that have been integrated with Milestone, you need to enable the feature. To do so, go to Surveillance > ONVIF > Advanced Setting. www.akuvox.com...

  • Page 131: Lift Control

    X915 Administrator Guide 25 Lift Control X915 door phones can be connected to the Akuvox EC32 lift controller for the lift control. You can summon the lift to go down to the ground floor when you are granted through various types of access methods on the door phone. To set up the lift control, navigate to Device >...
  • Page 132 • URL To Trigger All Floors: enter the Akuvox URL for triggering all floors. • URL To Close All Floors: enter the Akuvox URL used for closing all floors, meaning all the buttons that are triggered for the corresponding floors will become invalid.

  • Page 133: Password Modification

    Select admin for the administrator account and User for the User Account. Click the Change Password tab to change the password. 26.2 Modifying System Password System PIN code is used to access the device system. You can modify the system PIN code on the device and web interface. www.akuvox.com...
  • Page 134 • User: Enable the user account if needed. To set up a system PIN on the web interface, navigate to System > Security > System PIN. Note • The default system entry password is 9999 and the system setting password is 3888. www.akuvox.com...

  • Page 135: Modifying Setting Password

    To set the system pin code on the device, go to Security > System PIN, then select Step2 PIN. To set up the Setting password on the web interface, navigate to System > Security > System PIN. Note • The default system entry password is 9999 and the system setting password is 3888. www.akuvox.com...

  • Page 136: System Reboot&Reset

    • Enabled: enable the reboot mode, or choose Schedule mode for setting thereboot time regularly. • Schedule: if you choose schedule mode, also need to set up the reboot schedule. From Monday to Sunday and 00：00 to 24：00. To reboot the device, go to Advanced Setting > Reboot. www.akuvox.com...

  • Page 137: Reset

    Configuration to Default State (Except Data) Reset, if you want to reset the device (retaining the user data). To reset the device, go to System > Upgrade. To reset the device to the factory setting on the device, go to Advanced Setting > Restore. www.akuvox.com...

  • Page 138: Abbreviations

    CPE: Customer Premise Equipment CWMP: CPE WAN Management Protocol DTMF: Dual Tone Multi-Frequency DHCP: Dynamic Host Configuration Protocol DNS: Domain Name System DND: Do Not Disturb DNS-SRV: Service record in the Domain Name System FTP: File Transfer Protocol GND: Ground www.akuvox.com...
  • Page 139 PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator www.akuvox.com...
  • Page 140 SNMP: Simple Mail Transfer Protocol SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission ControlProtocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand www.akuvox.com...

  • Page 141: Faq

    Using Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec. Q3: What is the supported temperature range for the Akuvox door phone? A3: R20/E21/R26/R23/Standard R27/Standard X915 -- 14°...
  • Page 142 X915 Administrator Guide Indoor Monitor -- 14° to 112°F (-10° to 45°C) IP Phone -- 32º~104ºF(0~40ºC) Q4: Do Akuvox devices support Modbus protocol? A4: No. Q5：Failure in importing the X915 face data to another X915 using the exported face data.
  • Page 143 X915 Administrator Guide A8: 1. Label • Hardware version 1 • Hardware version 2 • Firmware Version The firmware is different between the hardware version1 and hardware version 2. Go to Web > Status > Firmware Version. www.akuvox.com...
  • Page 144 220.X.X.X is hardware version 2. • Hardware version The firmware is different between the hardware version1 and hardware version 2. Go to Web > Status > Firmware Version. If the hardware version is 220.x, then the device is hardware version 2. www.akuvox.com...

  • Page 145: Contact Us

    X915 Administrator Guide 30 Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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