Akuvox X916 Series Manual
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Akuvox X916 Series Manual

Akuvox X916 Series Manual

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About This Manual
About This Manual
Thank you for choosing Akuvox X916 series door phone. This manual is intended for the
administrators who need to properly configure the door phone. This manual applies to 916.30.10.2
version and above, and it provides all the configurations for the functions and features of X916
series door phone. Please visit Akuvox forum or consult technical support for any new information or
latest firmware.

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Summary of Contents for Akuvox X916 Series

  • Page 1 About This Manual About This Manual Thank you for choosing Akuvox X916 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to 916.30.10.2 version and above, and it provides all the configurations for the functions and features of X916 series door phone.

  • Page 3: Product Overview

    Product Overview Product Overview X916 series is an Android-based IP video door phone with a large size LCD touch screen. It incorporates audio and video communications, access control and video surveillance. Its finely-tuned Android OS allows for feature customization to better suit the habit of usage of local people.

  • Page 4: Change Log

    Change Log Change Log High Security Mode.

  • Page 5: Model Specification

    Model Specification Model Specification X916S X916S ✔ Touch Screen Relay In Relay Out Alarm In ✔ RS485 Card Reader 13.56MHZ&125KHZ Wi-Fi ✔ Bluetooth Temperature Detection Optional ✔ Face Recognition ✔ ✔ ✔ External SD Card...
  • Page 6 Introduction to Configuration Menu Introduction to Configuration Menu Status Status: this section gives you basic information such as product information, network Information, and account information etc. Intercom Intercom: this section covers intercom call, LED & LCD setting, relay, input control, live stream, RTSP, ONVIF, motion detection, card setting, face recognition setting, tab &...

  • Page 7: Access The Device

    Access the Device Access the Device Door phones' system settings can be either accessed on the device directly or on the device web interface. Access the Device Setting on the Device Access the Device Setting on the Device You can set up some basic settings on device screen by pressing 9999 9999 + Dial Dial key + 3888 3888...
  • Page 8 Note Note You can obtain the device IP address using the Akuvox IP scanner to log into the device web interface. Download IP scanner: https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP See detailed guide: https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip- https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip- scanner?highlight=IP%20Scanner scanner?highlight=IP%20Scanner Google Chrome browser is strongly recommended. The initial username and password are admin admin and please be case-sensitive to the user names and passwords entered.

  • Page 9: Language Setting

    Language and Time Setting Language and Time Setting Language Setting Language Setting Set up the language during initial device setup or later through the device or web interface according to your preference. Language Setting on the Device Language Setting on the Device To configure the language display on the device Settings >...

  • Page 10: Time Setting

    Time Setting Time Setting Time settings, including time zone, date and time format, and more, can be configured either on the device or the web interface. Time Setting on the Device Time Setting on the Device To configure it on the device Settings > Time Settings >...
  • Page 11 Parameter Set-up : Parameter Set-up Automatic Date & Time Automatic Date & Time : automatic date & time is turned on by default, which allows the date & time to be automatically set up and synchronized with the default time zone and the NTP server (Network Time Protocol Network Time Protocol).
  • Page 12 LED & LCD Setting LED & LCD Setting Infrared LED Setting Infrared LED Setting Infrared LED is mainly designed to reinforce the light for facial recognition at night or in a dark environment, you can configure the infrared LED in the device and on the web interface. Infrared LED Setting on the Device Infrared LED Setting on the Device To configure it on the device Setting >...
  • Page 13 several times in order to obtain the actual photo-resistor value in a specific environment (the value fluctuation is about 5), and the value is what you based on to configure the minimum and maximum photo-resistor values. Min/Max Photoresistor Min/Max Photoresistor: set the minimum and maximum photoresistor value based on the current actual photo-resistor value detected to control the ON-OFF of the LED light.
  • Page 14 Parameter set-up : Parameter set-up Start Time- End Time (H) Start Time- End Time (H): enter the time span for the LED lighting to be valid, e.g., if the time span is set from 8-0 (Start time- End time), it means LED light will stay on during the time span from 8:00 am to 12:00 pm during one day (24 hours).
  • Page 15 ranging from (0-255 0-255 ). Backlight (day) Standby Backlight (day) Standby: set the screen backlight brightness for the screen saver during the day time with the value ranging from (0-255 0-255 ). Backlight (night) Backlight (night): set the screen backlight brightness in the night with the value ranging from (0-255 0-255 ).
  • Page 16 White light LED is mainly used to reinforce the lighting for the QR code access and for the greater visibility of the visitors when seeing their images from indoors in a dark environment. To configure it on the Intercom > Advanced > White Light Intercom >...

  • Page 17: Screen Display Configuration

    Screen Display Configuration Screen Display Configuration You can set up the device's screen display features such as screensaver to give users a better visual and operational experience. Screensaver Configuration Screensaver Configuration Configure Screensaver on the Device Configure Screensaver on the Device Standby Mode is designed for screen protection.
  • Page 18 Blank Screen Blank Screen is selected, the screen will go black. If Picture Picture is selected, then the picture you uploaded will be shown as the screen saver. Standby Time Standby Time : set the screen saver start time from 30 seconds to 180 seconds. Screen saver starts when the device detects no operation, or no one is approaching.
  • Page 19 Note Note Unlock Mode Unlock Mode cannot be changed from Auto Auto to Manual Manual when the Screensaver Screensaver Mode Mode is set as Blank Screen Blank Screen. Upload Screensaver Upload Screensaver You can upload screen-saver pictures separately or in batches to the device and to the device web interface for publicity purposes or for a greater visual experience.

  • Page 20: Home Screen Configuration

    Note: Note: The pictures uploaded should be in JPG format with 2M pixels maximum. The previous pictures with a specific ID order will be overwritten when repetitive designation of pictures to the same ID order occurs. Upload Device Booting Image Upload Device Booting Image You can upload the booting image to be displayed during the device’s booting process if needed.
  • Page 21 Parameter Set-up: Parameter Set-up: Name Name : enter a new name to replace the original type of name, but it does not change the attribute of the type. Type Type : select the tab type corresponding to the index number which indicates the tab position.
  • Page 22 Configuration for Scenario-based Screen Display Mode Configuration for Scenario-based Screen Display Mode X916 series door phones offer you three types of screen display modes for the application scenarios: Intercom mode, VMS mode and Directory mode. You can make the configuration on the device web Intercom >...
  • Page 23 Parameters Set-up : Parameters Set-up Background Image Background Image : you can customize the picture on the left of home page. Logo Logo : you can customize the logo on the left side. Address Line Address Line : display the current community address of the device, the default is blank in non-cloud mode, display the address issued by the cloud.
  • Page 24 You can change the device's font color and background color on the web Intercom > Advanced > Intercom > Advanced > UI interface. Parameters Set-up : Parameters Set-up Font Color Font Color: select from Default, Black, White Default, Black, White , and Custom Custom.
  • Page 25 Volume and Tone Configuration Volume and Tone Configuration Volume and tone configuration include microphone volume, the AD volume, keypad volume, speaker volume, tamper alarm volume, and open-door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. Configure Volume on the Device Configure Volume on the Device You can adjust the microphone volume, speaker volume, keypad volume, and AD volume on the...
  • Page 26 Parameter Set-up : Parameter Set-up Open Door Outside Succeeded Text Prompt Open Door Outside Succeeded Text Prompt: tick the check box if you want to see the text prompt after the door opening success via access methods. Open Door Inside Succeeded Text Prompt Open Door Inside Succeeded Text Prompt: tick the check box if you want to see the text prompt after the door opening success via pressing an exit button.

  • Page 28: Network Setting

    Network Setting Network Setting Device Network Configuration Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. To configure it on the device Setting > Address Setting >...
  • Page 29 Preferred&Alternate DNS Server Preferred&Alternate DNS Server: set up preferred or alternate DNS Server (Domain Domain Name Server Name Server) according to your actual network environment. DNS 1 is the primary DNS server address while the DNS 2 is the secondary one, and the door phone will connect to the secondary server when the primary DNS server is unavailable.

  • Page 30: Nat Setting

    Device Deployment in Network Device Deployment in Network To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers. To do the configuration on the web Network > Advanced > Connect Setting Network >...
  • Page 31 Parameter Set-up : Parameter Set-up UDP Keep Alive Messages UDP Keep Alive Messages: if enabled, the device will send out the massage to the SIP server so that SIP server will recognize if the device is in online status. UDP Alive Messages Interval UDP Alive Messages Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds.
  • Page 32 Intercom Call Configuration Intercom Call Configuration IP Call Configuration IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Make IP Calls Make IP Calls To make SIP calls or IP calls on the device by entering number on the dial pad.
  • Page 33 SIP Account Registration SIP Account Registration Each device needs a SIP account to make and receive SIP calls. Akuvox intercom devices support the configuration of two SIP accounts, which can be registered under two independent servers. Configure SIP Account on the Device Configure SIP Account on the Device To configure the SIP account on the device Setting >...
  • Page 34 Display Name Display Name : configure the device's name to be shown on the device being called to. a. To register SIP account for Akuvox indoor monitors, obtain Register Name, Username, Register Name, Username, Password, Server IP , and Server Port Password, Server IP Server Port from Akuvox indoor monitor PBX screen.
  • Page 35 SIP servers enable devices to establish and manage call sessions with other intercom devices using the SIP protocol. They can be third-party servers or built-in PBX in Akuvox indoor monitor. To configure it on the web Account > Basic > SIP Server Account >...
  • Page 36 Port: enter the port number for establishing call session via the primary/backup outbound proxy server. Data Transmission Type Configuration Data Transmission Type Configuration Akuvox intercom devices support four data transmission protocols: User Datagram User Datagram Protocol(UDP), Transmission Control Protocol(TCP Protocol(UDP)
  • Page 37 also be used to configure the priority and the weight of the server address. SIP Hacking Protection SIP Hacking Protection Internet phone eavesdropping is a network attack that allows unauthorized parties to intercept and access the content of the communication sessions between intercom users. This can expose sensitive and confidential information to the attackers.
  • Page 38 To do the configuration on the web Account > Advanced > Session Timer Account > Advanced > Session Timer interface. Parameters Set-up : Parameters Set-up Active Active : call session timer is disabled by default. Session Expire Session Expire : enter the session call duration before the call expires or ends automatically for refreshment.
  • Page 39 is 78 78 by default. DND Off Code DND Off Code : turn off the DND on server using the code obtained. The DND Off Code is 79 79 by default. Dial Options Configuration Dial Options Configuration Quick Dial by Number Replacement Quick Dial by Number Replacement The dial number replacement feature simplifies long and complex dial numbers of the device, providing shorter and more user-friendly alternatives for making calls.

  • Page 40: Group Speed Dial

    Replace 1/2/3/4/5 Replace 1/2/3/4/5 : enter the dial number(s) you wish to replace. It supports up to 5 number maximum for the replacement on the device configuration. For example, if you replace five original dial numbers with a common short number such as 101 101 , then the five intercom devices with the dial number will be called to at the same time when you dial 101 101 .
  • Page 41 group if you want to make speed dial to the contacts in the selected contact group. Hang Up After Open Door Hang Up After Open Door This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls.

  • Page 42: Call Settings

    Call Settings Call Settings Call Auto-answer Configuration Call Auto-answer Configuration Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video. To enable the feature on the web Account >...
  • Page 43 Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. This feature is supported by Akuvox SmartPlus, which provides a set of sequence call numbers for the application.
  • Page 44 Parameter Set-up : Parameter Set-up Max Call Time Max Call Time : enter the call time duration according to your need (Ranging from 2-30 min.). The default call time duration is 5 min. Maximum Dial Duration Setting Maximum Dial Duration Setting Maximum Dial Duration is the time limit for incoming- and/or outgoing calls on the door phone.

  • Page 45: Audio Codec Configuration

    Audio & Video Codec Configuration Audio & Video Codec Configuration Audio Codec Configuration Audio Codec Configuration The door phone supports three types of Codec (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality.
  • Page 46 Parameter Set-up : Parameter Set-up Codec Resolution Codec Resolution: select the code resolution for the video quality among options: QCIF, QCIF, CIF, VGA, 4CIF CIF, VGA, 4CIF and 720P 720P according to your actual network environment. The default code resolution is 4CIF 4CIF .
  • Page 47 Event Event according to the specific type adopted by the third-party device. You are required to set it up only when the third-party device to be matched with adopts Info Info mode. DTMF Payload DTMF Payload : set the payload according to the specific data transmission payload agreed on between the sender and receiver during the data transmission.

  • Page 48: Phone Book Configuration

    Phone Book Configuration Phone Book Configuration Phone Book Configuration on the Device Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device directly. To configure the phone book on the device Setting > Tenants Setting >...
  • Page 49 You can configure contact groups by adding and editing them on the web PhoneBook > PhoneBook > Phonebook > Group interface. Phonebook > Group Contact List Configuration on the W eb Interface Contact List Configuration on the W eb Interface Contacts can also be configured on the web interface where you can also upload the contact pictures if needed.
  • Page 50 Parameter Set-up : Parameter Set-up Show cloud tenants Show cloud tenants: enable it to show the contacts issued from Akuvox SmartPlus. Tenants Sort By Tenants Sort By: there are three options ASCII Code, Room Number ASCII Code, Room Number and Import Import.
  • Page 51 Group Group : select the desired group name you have created. Dial Type Dial Type : select which SIP account will be used to call out. If using IP direct call, it is not available. Priority of Call Priority of Call: set the priority of call among four options: Null, Firstly, Secondary, Null, Firstly, Secondary, Lastly Lastly.
  • Page 52 Parameter Set-up: Parameter Set-up: Tenants Profile Picture Tenants Profile Picture : select Enable, Disable Enable, Disable or Auto Auto . When the function is enabled, if the tenant has its uploaded contact profile picture, the picture will be displayed next to the name; if not, the default contact icon will be displayed next to the name. When disabled, the picture or the icon will not be displayed.
  • Page 53 Door Access Control Configuration Door Access Control Configuration Relay Switch Setting Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Intercom > Relay interface. Relay Parameter Set-up : Parameter Set-up Trigger Delay (Sec) Trigger Delay (Sec): set the relay trigger delay timing (Ranging from 1-10 Sec.) For example, if you set the delay time as 5 Sec.
  • Page 54 Relay Status Relay Status: relay status is low by default which means normally closed (NC). If the relay status is high, then it is in normally open status (NO). Relay Name Relay Name : name the relay switch according to your need. For example, you can name the relay switch according to where the relay switch is located for convenience.
  • Page 55 Parameter Set-up : Parameter Set-up Type Type : select among three options Disabled, WebRelay Disabled, WebRelay, and Both Both. Select Webrelay Webrelay to enable the web relay. Select Disabled Disabled to disable the web relay. Select Both Both to enable both local relay and web relay.
  • Page 56 Create Access Schedule on the Web Create Access Schedule on the Web You can create the door access schedule on a daily or monthly basis, and you can also create a schedule that allows you to plan for a longer period of time in addition to running the door access schedule on a daily or monthly basis.
  • Page 57 To create a longer period schedule, select Normal Normal in Schedule Type Schedule Type : Create Access Schedule on the Device Create Access Schedule on the Device You can also create a door access schedule on the device. To configure it on the Setting > Schedule Setting >...
  • Page 58 Import and Export Door Access Schedule Import and Export Door Access Schedule You can create door access schedules one by one or in bulk. You can export the current schedule file, edit it or add more schedules following the format, and import the new file to the desired devices.
  • Page 59 Door Unlock Configuration Door Unlock Configuration Configure PIN Code for Door Unlock Configure PIN Code for Door Unlock There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modify both the public and private PIN codes.
  • Page 60 Go to Setting > Password > Public Key Password Setting > Password > Public Key Password screen. Configure Private PIN Code on the Web Interface Configure Private PIN Code on the Web Interface On the web interface, you can create the PIN code and customize additional settings, such as defining the door access schedule to determine when the code is valid and specifying which relay to open.
  • Page 61 Scroll down and select door access schedule for private PIN code door access if needed. Parameter Set-up: Parameter Set-up: Relay Relay: select the relay for the door unlock. Web Relay Web Relay: select the specific number of web relay action commands you have set up on the web interface.
  • Page 62 Note: Note: This step is applicable to door access by RF card and facial recognition as they are identical in configuration. Configure Private PIN Code on the Device Configure Private PIN Code on the Device You can set up a private PIN code on the device for the specific user. To configure it on the device Setting >...
  • Page 63 Note: Note: APT+PIN APT+PIN can only be applicable when the device is added to the Akuvox SmartPlus. Configure RF Card for Door Unlock Configure RF Card for Door Unlock Configure RF Card on the Web Interface Configure RF Card on the Web Interface Navigate to Intercom >...
  • Page 64 You can configure the RF card directly on the device for the door access while setting up the time schedule for the validity of the RF card access along with the web relay that can be triggered with the RF card etc. To configure it on the device Setting >...
  • Page 65 format is 8HN 8HN by default. ID Card Display Mode ID Card Display Mode : select the card format for the ID card for the door access among 8H10D, 6H3D5D(W26), 6H8D, 8HN, 8HR 8H10D, 6H3D5D(W26), 6H8D, 8HN, 8HR and 8HR10D 8HR10D .
  • Page 66 Note: Note: Pictures to be uploaded should be in .jpg or .png format. Enroll Face Data on the Device Enroll Face Data on the Device You can enroll face data on the device by entering the user’s name and registering your facial ID on the device for door access.
  • Page 67 Configure Facial Recognition on Web Interface Configure Facial Recognition on Web Interface...
  • Page 68 The door phone allows you to adjust facial recognition accuracy, recognition intervals, and more to enhance user experience. To configure the configuration on the web Intercom > Face Setting Intercom > Face Setting interface. Parameter Set-up : Parameter Set-up Offline Learning Offline Learning : select Enable Enable if you want to improve the device recognizing capability, focusing on the major facial characteristics while sidelining the minor changes occurred to...
  • Page 69 Import and Export User Data of Access Control The door phone supports User Data of access control to be shared among Akuvox door phones through import and export while you can also export the facial data out of the door phone and then import it to a third-party device.
  • Page 70 The Bluetooth-enabled SmartPlus app enables users to enter the door hands-free. They can either open the door with the app in their pockets or wave their phones towards the door phone as they get closer to the door. To configure it on the web Intercom > BLE Intercom >...
  • Page 71 Unlock by QR Code Unlock by QR Code You can use a QR code to unlock the door with the door phone. This method requires the Akuvox SmartPlus cloud service. You have to activate this feature before using it. To configure it on the web Intercom > Relay > Open Relay via QR Code Intercom >...
  • Page 72 Parameter Set-up : Parameter Set-up Trigger Option Trigger Option: select the trigger electrical level options between High High and Low according to the actual operation on the exit button. Action to Execute Action to Execute : select the method to carry out the action among four options: FTP, FTP, Email, HTTP, TFTP Email, HTTP, TFTP .
  • Page 73 Parameter Set-up : Parameter Set-up Open Relay Open Relay: select the relay(s) to be triggered by pressing the Reception Reception Icon. Action To Execute Action To Execute : tick the check box to enable HTTP option. HTTP URL HTTP URL : enter the URL command to be sent for door access. For example: http://192.168.35.127/fcgi/do? action=OpenDoor&UserName=admin&Password=12345&DoorNum=1 Unlock by DTMF code...
  • Page 74 Parameter Set-up : Parameter Set-up DTMF Option DTMF Option: select the number of DTMF digit for the door access control (Ranging Ranging from 1-4 digits from 1-4 digits). For example, you can select 1-digit DTMF code or 2-digit DTMF code etc., according to your need.
  • Page 75 MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox devices display live streams on the web interface and capture monitoring screenshots in MJPEG format. Settings related to MJPEG determine video quality and the on/off status of the live stream function.
  • Page 76 Basic Basic is the default authentication type. RTSP Stream Setting RTSP Stream Setting The RTSP stream can use either H.264 or Mjpeg as the video codec. If you choose H.264, you can also adjust the video resolution, bitrate, and other settings. Go to Intercom >...
  • Page 77 192.168.1.104, you can enter “http://192.168.1.104:8080/picture.jpg” on the web browser. ONVIF ONVIF You can access the real-time video from the device's camera using the Akuvox indoor monitor or other third-party devices like Network Video Recorder(NVR NVR). Enabling and setting up the ONVIF function on the device will allow its video to be visible on other devices.

  • Page 78: Live Stream

    Onvif Mode Onvif Mode : if you select Discoverable Discoverable , then the video from the door phone camera can be searched by other devices. User Name User Name : enter the username. It is admin admin by default. Password Password : enter the password.
  • Page 79 Security Security Tamper Alarm Setting Tamper Alarm Setting The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location when the device detects a change in its gravity value from the original one. Configure Tamper Alarm on the Web Interface Configure Tamper Alarm on the Web Interface You can customize the tamper alarm and adjust sensor settings on the web interface.

  • Page 80: Motion Detection

    Disarm Setting Disarm Setting You can set the disarm code directly on the device Setting > Disarm Setting > Disarm screen or on device web interface. Navigate to Security > Basic > Disarm Setting Security > Basic > Disarm Setting interface. Motion Detection Motion Detection Motion Detection is a feature that allows unattended video surveillance and automatic alarms.
  • Page 81 Parameter Set-up : Parameter Set-up Time Interval Time Interval: set the time interval for the motion detection. If you set the default time interval as 10 10 Sec, then the motion detection period will be 10 seconds. Assuming that we set the time interval as 10 10 then, and the first movement captured can be seen as start point of the motion detection, and if the movement continues through 7 seconds of the 10 second...
  • Page 82 Security Notification Setting Security Notification Setting Email Notification Setting Email Notification Setting Set up email notification to receive screenshots of unusual motion from the door phone. Go to Intercom > Action > Email Notification Intercom > Action > Email Notification interface. Parameter Set-up : Parameter Set-up SMTP Server Address...

  • Page 83: Action Url

    GDPR Setting General Data Protection Regulation (GDPR) is a regulation in European Union's law on data protection and privacy. The GDPR feature in Akuvox door phone is to encrypts the card data you enter for better security. To enable this feature on the Intercom > Advanced > GDPR Intercom >...
  • Page 84 Event Parameter format Example Make Call $remote Http://server ip/ Callnumber=$remote Hang Up $remote Http://server ip/ Callnumber=$remote Relay Triggered $relay1status Http://server ip/ relaytrigger=$relay1status Relay Closed $relay1status Http://server ip/ relayclose=$relay1status Input Triggered $input1status Http://server ip/ inputtrigger=$input1status Input Closed $input1status Http://server ip/ inputclose=$input1status Valid Code Entered $code Http://server ip/...

  • Page 86: High Security Mode

    High Security Mode High Security Mode High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more. To enable it on the web Security > Basic > High Security Mode Security >...
  • Page 87 If the mode is off, the device can use both the new formats above and the old format below: l http://deviceIP/fcgi/do? action=OpenDoor&UserName=username&Password=password&DoorNum=1 4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.
  • Page 88 Logs Logs Call Logs Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device if needed.
  • Page 89 Go to Phone > Door Log Phone > Door Log interface. Parameter Set-up : Parameter Set-up Status Status: select between Success Success and Failed Failed options to search for successful or failed door accesses. Start Time ~ End Time Start Time ~ End Time : select the specific time span of the door logs you want to search, check, or export.
  • Page 90 Parameter Set-up Log Level Log Level: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is 3 3 , the higher the level is, the more complete the log is.

  • Page 91: User Agent

    PCAP for Debugging PCAP for Debugging PCAP is used to capture the data package going in and out of the devices for debugging and troubleshooting purposes. You can set up the PCAP on the device web Upgrade > Advanced > PCAP Upgrade >...
  • Page 92 User agent is used for identification purpose when you are analyzing the SIP data packet. To configure it on the web Account > Advanced > User Agent Account > Advanced > User Agent interface. Parameter Set-up : Parameter Set-up User Agent User Agent : support to enter another specific value, Akuvox is by default.

  • Page 93: Firmware Upgrade

    Firmware Upgrade Firmware Upgrade Akuvox devices can be upgraded on the device web interface. Go to Upgrade > Basic Upgrade > Basic interface. Note: Note: Firmware files should be .zip format for upgrade.
  • Page 94 Backup Backup You can import or export encrypted configuration files to your Local PC. Go to Upgrade > Advanced > Others Upgrade > Advanced > Others interface if needed.

  • Page 95: Auto Provisioning

    Provisioning Principle Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, and HTTPS are the protocols used by the Akuvox devices to access DHCP, PNP, TFTP, FTP, and HTTPS the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the device.
  • Page 96 AutoP Schedule AutoP Schedule Akuvox provides you with different Autop methods that enable the device to perform provisioning for itself according to the schedule. To configure the configuration on the web Upgrade > Advanced > Automatic Autop...
  • Page 97 Parameter Set-up : Parameter Set-up Mode Mode : select “Power on”, “Repeatedly”, “Power On + Repeatedly” “Power on”, “Repeatedly”, “Power On + Repeatedly”, and “Hourly “Hourly Repeat” as your Autop schedule. Repeat” Select “Power on Power on” if you want the device to perform Autop every time it boots up. Select “Repeatedly Repeatedly”, if you want the device to perform Autop according to the schedule you set up.
  • Page 98 Note Note The Custom Option type must be a string. The value is the URL of TFTP server. To configure it on the web Upgrade > Advanced Upgrade > Advanced interface. Parameter set-up : Parameter set-up Custom Option Custom Option: enter the DHCP code that matched with corresponding URL so that device will find the configuration file server for the configuration or upgrading.
  • Page 99 DHCP Option 43 DHCP Option 43 : if the device does not get an URL from DHCP Option 66, it will automatically use DHCP Option 43. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for the option 43 with the update server URL in it.
  • Page 100 FTP: ftp://192.168.0.19/(allows anonymous login) ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/(use the default port 80) http://192.168.0.19:8080/(use other ports, such as 8080) HTTPS: https://192.168.0.19/(use the default port 443) Akuvox do not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.
  • Page 101 Integration via W iegand Integration via W iegand The Wiegand feature enables Akuvox door phone to act as a controller or a card reader. To configure it on the web Intercom > Advanced > Wiegand Intercom > Advanced > Wiegand interface.
  • Page 102 Parameter set-up : Parameter set-up HTTP API HTTP API: enable or disable the HPTT API function for the third-party integration. For example, if the function is disabled, any request to initiate the integration will be denied and be returned HTTP 403 forbidden status. Auth Mode Auth Mode : select among options: None, Normal, WhiteList, Basic, Digest None, Normal, WhiteList, Basic, Digest and...
  • Page 103 Lift Control Configuration The door phones can be connected to the Akuvox lift controller for the lift control. Users can summon the lift to go down to the ground floor when they are granted access through various types of access methods on the door phone.
  • Page 104 OEM lift controller integration project. Akuvox EC32 Lift Controller Akuvox EC32 Lift Controller You are required to configure Akuvox EC32 before you can connect the door phone to the lift controller. You can navigate to Intercom > Lift Control Intercom > Lift Control interface.

  • Page 105: Power Output Control

    Server IP Server IP : enter the IP address of the Akuvox EC32 controller server. Port Port: enter the port of Akuvox EC32 controller server. User Name User Name : enter the user name of the lift controller for authentication.

  • Page 106: Password Modification

    Password Modification Password Modification Modify Device W eb Interface Password Modify Device W eb Interface Password To modify web interface password, you can do it on device web interface. Select Admin Admin for the administrator account and User User for the User Account. Click the Change Password Change Password tab to change the password.
  • Page 107 Project passwords are what need to be entered before you are allowed to enter the setting screen. You can change the project password on the device directly. Note: Note: The initial project password is 9999, which can be considered as the old password when you modify the project password for the first time.
  • Page 108 Step1 PIN Step1 PIN: enter the four-digit project new password to replace the old one. The initial project password is 9999 9999 . Step2 PIN Step2 PIN: enter the four-digit setting password to replace the old one. The initial setting password is 3888 3888 .
  • Page 109 System Reboot & Reset System Reboot & Reset Reboot Reboot Reboot on the Web Interface Reboot on the Web Interface If you want to reboot the device system, you can operate it on the device web interface as well. Moreover, you can set up a schedule for the device to be restarted. To restart the system setting on the web Upgrade >...
  • Page 110 Schedule Schedule : if you choose schedule mode, you need to set up the reboot schedule from Monday to Sunday and 00：00 to 24：00. Reboot on the Device Reboot on the Device If you want to reboot the system setting of the device, you can operate it directly on the device setting screen or on the device web interface.
  • Page 111 Reset on the Device Reset on the Device If you want to reset the device system to the factory setting, you can operate it directly on the device Restore screen. Restore Powered by Document360...

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