Kontron KISS 4U V4 RPL User Manual
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Kontron KISS 4U V4 RPL User Manual

Kontron KISS 4U V4 RPL User Manual

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User Guide
KISS 4U V4 RPL
Preliminary User Guide Rev. 0.3
Doc. ID: 1075-1709
www.kontron.com

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Summary of Contents for Kontron KISS 4U V4 RPL

  • Page 1 User Guide KISS 4U V4 RPL Preliminary User Guide Rev. 0.3 Doc. ID: 1075-1709 www.kontron.com...
  • Page 2 KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 This page has been intentionally left blank // 2 www.kontron.com...
  • Page 3 Kontron would like to point out that the information contained in this user guide may be subject to alteration, particularly as a result of the constant upgrading of Kontron products. This document does not entail any guarantee on the part of Kontron with respect to technical processes described in the user guide or any product characteristics set out in the user guide.

  • Page 4: Intended Use

    (collectively, “high risk applications”). You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at your risk. To minimize the risks associated with your products and applications, you should provide adequate design and operating safeguards.

  • Page 5: Revision History

    Kontron sells products worldwide and declares regional General Terms & Conditions of Sale, and Purchase Order Terms & Conditions. Visit www.kontron.com/terms-and-conditions. For contact information, refer to the corporate offices contact information on the last page of this user guide or visit...

  • Page 6: Symbols

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Symbols The following symbols may be used in this user guide DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 7 KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Security This symbol and title indicates general information and guidelines regarding the product’s cyber security to ensure secure installation, operation, maintenance and disposal of the product within the user’s end environment.

  • Page 8: For Your Safety

    Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are requested to conform with the following guidelines.

  • Page 9: Lithium Battery Precautions

    General Instructions on Usage In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received from Kontron Support as a special handling instruction, will void your warranty.

  • Page 10: Table Of Contents

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Table of Contents Symbols ..................................6 For Your Safety ................................8 High Voltage Safety Instructions ........................... 8 Special Handling and Unpacking Instruction ......................8 Lithium Battery Precautions ..........................9 General Instructions on Usage ............................9 Quality and Environmental Management ........................
  • Page 11 KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 7.5. Installing and Removing the Front Flap ......................47 7.6. Installing the Rubber Feet ..........................47 7.7. Installing Slide Rails ............................48 Mounting ................................49 8.1. Before Mounting ............................49 8.2.

  • Page 12: List Of Tables

    Table 9: Drive Bays ..............................39 Table 10: PCIe/PCI Expansion Cards Slot Limitations ....................40 Table 11: Reference KISS 4U V4 RPL PCIe Expansion Cards ..................40 Table 12: Navigation Hot Keys in the Legend Bar ....................... 55 Table 13: Hardware Specification ..........................58 Table 14: Software Specification ..........................
  • Page 13 KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Figure 17: Left Side ..............................36 Figure 18: Right Side ..............................36 Figure 19: Cover (shown from inside) ......................... 37 Figure 20: KISS 4U V4 RPL Internal Configuration ....................... 38 Figure 21: Installing and Removing Expansion Cards ....................

  • Page 14: 1/ Introduction

    1/ Introduction This user guide focuses on describing the special features of the KISS 4U V4 RPL scalable 4U rackmount system also known as product within this user guide. This user guide includes detailed information and guidelines on how to set up, install, operate, maintain and dispose of the product properly.
  • Page 15 600 W (default) 850 W (option) 500 W redundant (option) To ensure you have the latest version of this user guide, visit Kontron at Products | Kontron Embedded Computers 4U. This preliminary version of the user guide may contain information requiring rework. Yellow highlighted item may be subject to change, information may be TBD and figures may not represent the final product.

  • Page 16: 2/ General Safety Instructions

    Only connect the product to an external power supply providing the voltage type (AC or DC) and the input power (max. current) specified on the Kontron Product Label and meeting the requirements of the Limited Power Source (LPS) and Power Source (PS2) of UL/IEC 62368-1 .

  • Page 17: Instructions Générales De Sécurité

    Le non-respect des consignes de sécurité générales suivantes peut entraîner des blessures pour l'utilisateur et/ou des dommages pour le produit. En cas de non-respect des consignes, Kontron Europe est exonéré de la responsabilité en cas d'accident, ceci s'applique également pendant la période de garantie.

  • Page 18: Electrostatic Discharge (Esd)

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 ATTENTION: Risque d'explosion si la batterie est remplacée de manière incorrecte (court-circuit, inversion de polarité, mauvais type de batterie). Éliminez les piles usagées conformément aux instructions du fabricant. Ce produit n'est pas adapté à une utilisation dans des endroits où des enfants sont susceptibles d'être présents Instructions de sécurité...

  • Page 19: Instructions For The Lithium Battery

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 2.4. Instructions for the Lithium Battery The product is equipped with a standard lithium battery. There is a risk of explosion if the lithium battery is replaced incorrectly (short-circuited, reverse-poled, wrong lithium battery type). Dispose of used lithium batteries according to the manufacturer’s instructions.

  • Page 20: Operation Of Laser Source Devices

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 2.5. Operation of Laser Source Devices The optional DVD drive contains light-emitting diodes (LEDs) (classified in accordance with IEC 60825-1:2007: LASER CLASS 1) and therefore must not be opened. If the enclosure of such a drive is opened, invisible laser radiation is emitted.

  • Page 21: 3/ Shipment And Unpacking

    3.1. Packaging All Kparts are delivered together in a product specific cardboard package designed to provide adequate protection to absorb shock. Kontron recommends keeping the packaging to store or transport the KISS 4U V4 RPL. 3.2. Unpacking To unpack the product, perform the following: 1.

  • Page 22: Product Identification Type Label

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 3.5. Product Identification Type Label The type label includes the electrical specification data for the ordered variant Figure 2: Type Label Examples 1. Model name 4. Power rating PSU 2. P/N: Specific product number 5.

  • Page 23: 4/ Product Features

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4/ Product Features 4.1. Front Panel The front panel features a power button, two USB ports, indicator LEDs, filter pad door, internal or external drive bay options, and two handle brackets for mounting in a 19” rack. To stop unauthorized access an optional front flap is available, see Table 2: Accessories and Spares Parts.

  • Page 24: Front Flap

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.1.1. Front Flap To protect against unauthorized access, an optional front flap is available, see Table 2: Accessories and Spares Parts. Figure 4: Front Flap 1. Front flap 4. LED indicators (PWR & HDD) 2.

  • Page 25: Handle Brackets

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.1.2. Handle Brackets The product is delivered with two handle brackets attached. When mounting the product in a 19” rack always secure the product using both handle brackets and screws suitable for the mount environment (Figure 5, pos. 2).

  • Page 26: Fans Assembly

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.1.3.1. 3.5” HDD/2.5” SSD Drive Tray (removable drive) The 3.5” drive tray supports the installation of one removable 3.5” HDD or 2.5” SSD drive on the drive tray. Figure 6: 3.5” HDD/2.5” SSD Drive Tray (removable drive) 4.1.3.2.

  • Page 27: Power Button

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.1.5. Power Button The power button is located on the front panel, behind the front flap and is used to switch on or switch off the product. Pressing the power button for longer than four seconds initiates a forced system shutdown before switching off the product.

  • Page 28: Sysid Button

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.1.7. SYSID Button The System Identification (SYSID) button is located below the SYSID indicator LED. The SYSID LED illuminates to indicate the system, for ease of identification in operating environments with multiple systems. Pressing the SYSID button illuminates the SYSID LED.

  • Page 29: Rear Panel

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.2. Rear Panel The rear panel features a PSU with switch, external I/O interfaces, expansion card slots, three breakouts for further I/O, three screws to fasten the cover and air exhaust ventilation openings, Figure 12: Rear Panel 8.

  • Page 30: Interface Panel

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.2.1. Interface Panel The interface panel (Figure 12, pos. 6) features the I/O interfaces. Figure 13: Interface Panel 1. 4x DP 1.4 @ 4K (DPP3, DPP1) 5. 2x USB 3.2 Gen 2 (DPP4, DPP2) 6.
  • Page 31 4.2.1.2. USB 3.2 Gen 1 Ports The four USB ports (Figure 13, pos. 4) are USB 3.2 Gen 1 Type-A ports. Kontron recommends the use of USB 3.2 Gen 1 compliant devices or cables only. The use of devices and cables that violate the USB 3.2 Gen 1 specification may cause conditions such as non-recognition of the device or read/write errors.

  • Page 32: Serial Ports (Com)

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.2.1.7. Serial Ports (COM) The serial port (Figure 13, pos. 6) provides full RS232 support. Three additional RS232 serial ports can be routed from the motherboard to the rear panel to populate the available breakouts.

  • Page 33: Figure 14: Psu (600 W)

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.2.2.1. PSU 600 W The product is supplied with a 600 W PSU supporting a nominal input voltage of 240 VAC to 100 VAC (unless ordered otherwise). Use the supplied dedicated power cable to connect to the mains power supply.

  • Page 34: Potential Equalization Stud

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.2.2.3. Redundant PSU 500 W (option) The redundant PSU contains two separate PSUs each capable of powering the product alone with 500 W if one of the PSU fails. Use the supplied dedicated power cables to connect to the mains power supply. To ensure the power cables are not accidentally removed from the input power sockets, the power plug socket’s clip holds the power...

  • Page 35: Breakout Panels

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.2.4. Breakout Panels The three breakout panels (Figure 12, pos. 5) support up to three additional COM RS232 ports, for the connection of a RS232 compatible serial device. 4.2.5. PCIE/PCI Expansion Card Slots The expansion card slots (Figure 12, pos.

  • Page 36: Sides

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.3. Sides The sides feature six M4 threaded screw holes used for installation in a 19" industrial rack with slide rails. Figure 17: Left Side Figure 18: Right Side 1. 5x M4 threaded holes for slide rail 2.

  • Page 37: Cover

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.4. Cover The cover ensures that operators do not have access to energized internal parts. The cover closes using a bracket on the front side of the cover and three knurled screws on the cover’s rear side.

  • Page 38: System Configuration

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 4.5. System Configuration Figure 20: KISS 4U V4 RPL Internal Configuration 1. Front side filter door with filter 7. PSU (shown with 850 W PSU) 8. External interface connectors 2. 1x slim DVD Drive 9.

  • Page 39: 5/ System Expansion

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 5/ System Expansion This chapter contains important information on how to expand the KISS 4U V4 RPL with storage and expansion cards. 5.1. Before Expanding Before expanding the product with storage and expansion cards, consider the maximum power consumption allowed by the power supply.

  • Page 40: Pcie/Pci Expansion Cards

    PSU is not exceeded. 5.5. Reference PCIe Expansion Cards Kontron offers reference PCIe expansion cards for Ethernet (LAN 1 GbE/10 GbE) and Graphics (4x Display Port). Table 11: Reference KISS 4U V4 RPL PCIe Expansion Cards...
  • Page 41 KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 References Card Description LAN Dual 10 GbE Speed: 10GBE/1GBE/100Mbps LR-Link LRES1012PT Bus type: PCIe V3.0 (8.0 GT/S) Bus width: x4-lane PCIe (operable in x8 and x16 slots) Ethernet controller: X550AT Connector: 2x RJ45 (Copper) Power consumption: 11.2 W (typ.), 13 W (max.)

  • Page 42: 6/ Thermal Management

    The fan assembly’s filter pad protects against contaminates such as dust and dirt entering the product and will become clogged overtime. When clogged, the filter pad restricts the amount of air entering the product thus causing excessive heating. Kontron recommends cleaning the filter pad as often as necessary, see Chapter 13.4: Cleaning or Replacing the Filter Pad.

  • Page 43: Third Party Components

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 6.4. Third Party Components When expanded with third party components, such as PCIe/PCI expansion cards, M.2 SSD modules, DIMMs and drives (3.5” HDD, 2.5” SSD, DVD), take into consideration that there is an increase in air temperature inside the chassis and the air temperature in the chassis is higher than the ambient air temperature around the product.

  • Page 44: 7/ Assembly

    7/ Assembly This chapter contains important information on the mechanical assembly and working safely with internal components. Follow these instructions when handling KISS 4U V4 RPL internal components and observe the corresponding safety instruction included in Chapter 2/ General Safety Instructions.

  • Page 45: Installing And Removing Pcie/Pci Expansion Cards

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 7.3. Installing and Removing PCIe/PCI Expansion Cards Before Installing or removing a PCIe/PCI expansion card, consult the expansion card’s manufacturer for instructions. ESD Sensitive Device! Follow the safety instructions for components that are sensitive to electrostatic discharge (ESD).

  • Page 46: Removing The Handle Brackets

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 To remove a PCIE/PCI expansion card, perform the following: 1. Switch off and disconnect the product from the mains power supply. 2. Remove the cover as described in Chapter 7.2: Opening and Closing the Cover.

  • Page 47: Installing And Removing The Front Flap

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 7.5. Installing and Removing the Front Flap If both the front flap side-plates and handle brackets are installed. Fasten the front flap side- plate first and fasten the handle bracket second.

  • Page 48: Installing Slide Rails

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 7.7. Installing Slide Rails Kontron offers 4U compatible slide rails and mounting kit. The slides rails are identical and attach to the left and right sides of the product. For more information, see Table 2: Accessories and Spares Parts.

  • Page 49: 8/ Mounting

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 8/ Mounting This chapter contains important information on how to mount the KISS 4U V4 RPL in a 19” industrial rack and in customer specific environments. 8.1. Before Mounting Before mounting the product, read the instructions in this chapter and observe the information in Chapter 2/: General Safety Instructions.

  • Page 50: Mounting In A 19" Industrial Rack Cabinet

    2. Install the inner slide rails to the product, see Chapter 7.7: Installing Slide Rails. 3. Attach the rack mount brackets (from Kontron’s slide Rail kit) to the left and right front and rear posts of the 19” industrial rack cabinet using the supplied four plates and 4 screws (M4x10). Ensure that the mounting brackets are mounted in the same vertical position on all 4 posts in the 19 Industrial rack cabinet.

  • Page 51: Mounting On A Desktop

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 8.3. Mounting on a Desktop The product is designed for horizontal installation on a desktop. To avoid scratching the installation surface, using the delivered rubber feet. To install the product in a desktop environment, proceed as follows: 1.

  • Page 52: 9/ Starting Up

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 9/ Starting Up This chapter contains important information on how to connect to a power supply and start the KISS 4U V4 RPL. 9.1. Before Starting Before starting up observe the instructions within this chapter and refer to Chapter 2/ General Safety Instructions.

  • Page 53: Connecting To The Redundant Power Supply (Option)

    9.5. Operating System and Hardware Component Drivers The product is fully operational when switched on for the first time with pre-installed Operating System (OS) Windows 10 IoT x64 or Linux and with all required drivers. Drivers are available from Kontron’s Customer Section.

  • Page 54: 10/ Bios

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 10/ BIOS The KISS 4U V4 RPL uses the uEFI BIOS supported by the motherboard. This chapter informs operators how to start the BIOS and use the BIOS setup to configure the BIOS and perform a BIOS update.

  • Page 55: Bios Navigation

    After a BIOS update If the product fails to boot, the updated BIOS maybe damaged. To update the BIOS, visit the implemented motherboards website and click on BIOS UPDATES to be forwarded to Kontron’s FTP server. The FTP server provides operators with BIOS release notes and downloads of the latest BIOS version.

  • Page 56: Recover Bios

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 10.6. Recover BIOS All BIOS settings and some data is lost during the BIOS recovery process! IMPORTANT: Do not interrupt power or press any key during update! If you experience any problems after a BIOS flash, try if “Load Optimized Default Values” (F3) in BIOS Setup solves the problem.

  • Page 57: 11/ Product Specification

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 11/ Product Specification This chapter described the technical specifications of the KISS 4U V4 RPL. 11.1. Block Diagram Figure 27: Block Diagram KISS 4U V4 RPL // 57 www.kontron.com...

  • Page 58: Hardware Specification

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 11.2. Hardware Specification Table 13: Hardware Specification Product KISS 4U V4 RPL Motherboard Type K3851-R ATX Processor Intel® Core™ (14 Gen) i9/i7/i5/i3 Processors Processor Cores Performance. Core Max. Turbo Base Power...

  • Page 59: Software Specification

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Product KISS 4U V4 RPL Display 4x DP V1.4a @4K Audio Line In Line Out Mic In Serial Port 1x RS232 3x RS232 (option) System Fan 2x System fans (removable and replaceable)

  • Page 60: Power Specification

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 11.4. Power Specification Before connecting the product to power, ensure that the power connection meets the required electrical specification as specified on the type label, see Figure 2: Type Label Examples.

  • Page 61: Environmental Specification

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 11.5. Environmental Specification Table 16: Environmental Specification Temperature Description Temperature Operating 0°C to +50°C (0°F to 122°F) Non-operating -20°C to +70°C (-4°F to 158°F) Relative Humidity Operating 93 % @ 40° C, non-condensing...

  • Page 62: Compliance

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 11.7. Compliance The KISS 4U V4 RPL plans to comply with the relevant requirements and the approximation of the laws relating to the CE Mark, UKCA and the standards (or later thereof) that are constitutional parts of the declaration.

  • Page 63: Table 19: International Compliance

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 The KISS 4U V4 RPL plans to comply with the following country specific certifications and the standards (or later thereof) that are constitutional parts of the country certifications Table 19: International Compliance...

  • Page 64: 12/ Standard Interfaces- Pin Assignment

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 12/ Standard Interfaces- Pin Assignment 12.1. DP Port Pin Assignment Table 20: DP V1.4a Pin Assignment Signal Name Signal Name DPP (V1.4) Connector Link0+ Link0- Link1+ Link1- Link2+ Link2- Link3+...

  • Page 65: Usb-C 3.2 Gen 2 Port Pin Assignment

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 12.3. USB-C 3.2 Gen 2 Port Pin Assignment Table 22: USB 3.2 Gen 2 Type C Pin Assignment Pin-A Signal Name Pin-B Signal Name USB 3.2 Gen 2-C Type Connector...

  • Page 66: Com Port Pin Assignment

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 LAN Cabling requirements: 1000Base-T CAT 5E/6 or higher up to 100m 100Base-T CAT 5/5E/6 or higher up to 100m 10Base-T CAT 3/4/5/5E/6 or higher up to 100m 12.5. COM Port Pin Assignment...

  • Page 67: Jumpers

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 12.7. Jumpers 12.7.1. Recover BIOS Jumper The recover BIOS Jumper is located on the motherboard’s front panel header. To recover the BIOS, move the recover BIOS jumper from the default position (Figure 28, pos. 1) to the recover BIOS position (Figure 28, pos. 2) on the front panel header.

  • Page 68: 13/ Maintenance And Prevention

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 13/ Maintenance and Prevention Maintenance or repair may only be carried out by Kontron authorized qualified personnel. The KISS 4U V4 RPL requires minimal maintenance and care to operate correctly.

  • Page 69: Cleaning Or Replacing The Filter Pad

    Kontron Filter Pad To ensure that enough air enters the product, replace the filter pad only with a Kontron filter pad accessory. No tools are required to remove the filter pad for cleaning. The filter pad door is magnetic and clicks into place requiring no assembly.

  • Page 70: Replacing The System Fans

    (Figure 31, pos. 4). Lift the fan assembly out of the fan compartment 4. Replace the fan assembly with a Kontron spare part by inserting the new fan assembly into the fan compartment and pushing the fan assembly connector (Figure 30, pos. 2) carefully on to the internal connector.

  • Page 71: Replacing The Lithium Battery

    (e.g. to the collecting points for dispose of batteries). Figure 32: Lithium Battery (CR2032) Replaced the lithium battery only with the same type of battery or with a type of battery recommended by Kontron. To replace the factory installed lithium battery (CR2032) on the motherboard, perform the following: 1.

  • Page 72: Replacing A Faulty Redundant Psu Unit

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 13.7. Replacing a Faulty Redundant PSU Unit AC Power Cable Only use the AC power cable(s) delivered with product and sufficiently rated for the implemented power supply. The redundant PSU enables hot swap of faulty PSU units.

  • Page 73: Replacing A M.2 Ssd Module

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 13.8. Replacing a M.2 SSD Module Energy hazards -240 VA Present in the Chassis To switch off the product properly and ensure no energized internal parts, switch off the product using the power button on the front panel and disconnect the product’s power cable(s) from the input power socket(s) or the mains power supply socket(s).

  • Page 74: Replacing A 2.5" Ssd In The Dual Drive Mobile Rack

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 13.9. Replacing a 2.5” SSD in the Dual Drive Mobile Rack Mobile Rack Lock Use the Dual 2.5” SSD Mobile Rack Lock to protect against third party unauthorized access to sensitive data stored on the product.

  • Page 75: Replacing A Drive Bay Removable 3.5" Hdd/2.5" Ssd Drive

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 13.10. Replacing a Drive Bay removable 3.5” HDD/2.5” SSD Drive After installing or removing a 3.5” HDD or 2.5” SSD drive, memory partitioning maybe different and require repartitioning. Figure 36: Removable Drive Tray (3.5” HDD/2.5” SSD) To replace or exchange a factory installed internal 3.5”...

  • Page 76: Replacing A Drive Bay Internal 3.5" Hdd/2.5" Ssd Drive

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 13.11. Replacing a Drive Bay Internal 3.5” HDD/2.5” SSD Drive Energy hazards -240 VA Present in the Chassis To switch off the product properly and ensure no energized internal parts, switch off the product using the power button on the front panel and disconnect the product’s power...

  • Page 77: 14/ Technical Support

    1. Visit the RMA Information website: http://www.kontron.com/support-and-services/support/rma-information. 2. Download the RMA Request sheet for Kontron Europe GmbH and fill out the form. Take care to include a short detailed description of the observed problem or failure and to include the product identification Information (Name of product, Product number and Serial number).

  • Page 78: 15/ Warranty

    15.1. Limitation/Exemption from Warranty Obligation In general, Kontron shall not be required to honor the warranty, even during the warranty period, and shall be exempted from the statutory accident liability obligations in the event of damage caused to the product due to failure...

  • Page 79: 16/ Disposal

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 16/ Disposal 16.1. Disposal Dispose of the product in accordance with country, state, or local regulations and requirements as part of your disposal and decommissioning policies or recycle the product or parts of the product for re-use after performing data sanitization to erase sensitive data stored on the product’s memory devices.
  • Page 80 KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Kontron recommends performing data sanitization when reusing the product in a different user environment, sending the product in for repair, disposing of the product or decommissioning the product. General guidelines when performing data sanitization on memory devices containing data sensitive to your business and/or confidential/proprietary data: Before powering down, consider if power is required to perform data sanitization on the product’s memory...

  • Page 81: Erase Disk

    The BIOS includes an “Erase Disk” feature for easy and secure deletion of user data on HDD and SSD memory devices. Erase Disk is a Kontron feature embedded in the system firmware (UEFI: Unified Extensible Firmware Interface) to erase all data from SATA or NVMe drives. The main purpose of this feature is to irretrievably delete all data from built in SATA hard disk(s) or external SATA hard disk(s) using the eSATA port before disk(s) will be discarded or the complete computer system will be sold.
  • Page 82 KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Memory Ref. # / Memory Volatility Retain Alterable Battery Data Write Emergency Process to Size Data Backed Type Erase Clear Type Location Protected in Field when Power DDR5 161J00 Up to...

  • Page 83: 17/ Cyber Security

    Whitepaper. Security Measures Kontron is not aware of the final target end user environment in which the product operates. It is not possible for Kontron to provide precise instructions for your cyber security measures. Kontron strives to provide hints for considerations for your threat analysis and to point out particular security mechanisms implemented in Kontron products.

  • Page 84: Appendix: List Of Acronyms

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 Appendix: List of Acronyms Advanced Technology eXtended Secure Shell BIOS Basic Input Output System Trusted Computer Group Communication port TFTP Trivial File Transfer Protocol Central Processing Unit Trusted Platform Module...

  • Page 85: About Kontron

    KISS 4U V4 RPL – Preliminary User Guide Rev. 0.3 About Kontron Kontron is a global leader in IoT/Embedded Computing Technology (ECT) and offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services.

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