Event Log File And On-Screen Error Codes - Raritan DOMINION KSX User Manual

A E: T
PPENDIX ROUBLESHOOTING

Event Log File and On-Screen Error Codes

Dominion KSX will display or log an error code in the Dominion KSX Event Log Screen in the
event of a problem occurring. Error codes are eight-digit hexadecimal numbers, containing two
parts: the first four denote error type; and the second four digits denote a location code.
These last four digits of the Dominion KSX error code are the most useful in determining what
has caused a system failure. Below is a list of location codes (the last four digits of an error code),
and their meanings.
E C
RROR ODE
( 4
LAST
)
DIGITS
0001 – 0003 Memory allocation error
0004 Could not read the onfiguration
file on startup. The file may be
corrupt, the file system may be
damaged, or the config file
might be from an older version
of Dominion KSX.
0005 The config file was missing.
This may be the first time you
have started Dominion KSX or
the file system has become
corrupt.
0006 The config file could not be
saved. The file system may be
corrupt or the hard drive may
not be responding.
0007 – 0008 Memory allocation error.
Delete Memory allocation error.
0009 Could not find the frame rabber
card.
000A Frame grabber card is not
responding correctly.
000B Memory allocation error.
000C – 000F Memory allocation error.
M
EANING
Reboot Dominion KSX. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem persists,
restore the software and file system from the Recovery
CD-ROM.
Reenter the configuration information and reboot. If the
problem continues, restore the software and file system
from the Recovery CD-ROM.
Reenter the configuration information and reboot. If the
problem continues, restore the software and file system
from the Recovery CD-ROM.
Retry, but if the problem persists, restore the software and
file system from the Recovery CD-ROM.
Reboot Dominion KSX. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem persists,
restore the software and file system from the Recovery
CD-ROM.
Reboot Dominion KSX. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem persists,
restore the software and file system from the recovery CD-
ROM.
Power off the system and make sure the frame grabber
card is inserted firmly. If the problem persists, there may
be a problem with your Dominion KSX hardware.
Power off the system and make sure the frame grabber
card is inserted firmly. If the problem persists, there may
be a problem with your Dominion KSX hardware.
Reboot Dominion KSX. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem persists,
restore the software and file system from the Recovery
CD-ROM.
Reboot Dominion KSX. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem persists,
R
ECOMMENDATION
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