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Raritan DOMINION KSX User Manual

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U
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1F61
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L I S T E D
Copyright ©2004 Raritan Computer, Inc.
KSX-0D-E
February 2005
255-80-5020
User Manual
DKSX440
DKSX880
Raritan Computer Inc.
400 Cottontail Lane
Somerset, NJ 08873
USA
Tel. 1-732-764-8886
Fax. 1-732-764-8887
E-mail: sales@raritan.com
http://www.raritan.com/
Raritan Computer Japan, Inc.
4th Flr. Shinkawa NS Building
1-26-2 Shin-kawa, Chuo-ku
Tokyo 104-0033
Japan
Tel. 81-03-3523-5991
Fax. 81-03-3523-5992
E-mail: sales@raritan.co.jp
http://www.raritan.co.jp
Raritan Computer France
120 Rue Jean Jaures
93200 Levallois-Perret
France
Tel. 33-14-756-2039
Fax. 33-14-756-2061
E-mail: sales.france@raritan.com
http://www.raritan.fr
Raritan Computer U.K. Ltd.
36 Great St. Helen's
London
EC3A 6AP
United Kingdom
Tel. 44 20 7614 7700
Fax. 44 20 7614 7701
E-mail: sales.uk@raritan.com
http://www.raritan.com
Raritan Computer Europe, B.V.
Eglantierbaan 16
2908 LV Capelle aan den IJssel
The Netherlands
Tel. 31-10-284-4040
Fax. 31-10-284-4049
E-mail: sales.europe@raritan.com
http://www.raritan.com/
Raritan Computer Taiwan, Inc.
5F, 121, Lane 235,
Pao-Chiao Rd., Hsin Tien
Taipei Hsien
Taiwan, ROC
Tel. 886-2-8919-1333
Fax. 886-2-8919-1338
E-mail: sales.asia@raritan.com
http://www.raritan.com.tw
Raritan Computer Deutschland GmbH
Lichstraße 2
D-45127 Essen
Germany
Tel. 49-201-747-9820
Fax. 49-201-747-9850
E-mail: sales.germany@raritan.com
http://www.raritan.de
Shanghai Representative Office of
Raritan Computer, Inc.
RM 19C-1 Shanghai Shiye Building
18 Caoxi North Road
Shanghai China 2000030
Tel. 86-21-64680475
Fax. 86-21-64627964
E-mail: sales.asia@raritan.com
http://www.raritan.com.tw/

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  • Page 1 User Manual DKSX440 DKSX880 Raritan Computer Inc. Raritan Computer Europe, B.V. 400 Cottontail Lane Eglantierbaan 16 2908 LV Capelle aan den IJssel Somerset, NJ 08873 The Netherlands Tel. 31-10-284-4040 Tel. 1-732-764-8886 Fax. 31-10-284-4049 Fax. 1-732-764-8887 E-mail: sales.europe@raritan.com E-mail: sales@raritan.com http://www.raritan.com/ http://www.raritan.com/ Raritan Computer Japan, Inc.
  • Page 3 FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 4 This page intentionally left blank.

  • Page 5: Table Of Contents

    Configuring Target Serial Devices ................9 Configuring Network Firewall Settings ................ 9 Physical Connections....................10 Initial Configuration ....................13 Connect to Dominion KSX Remotely ................ 16 Launch Raritan Remote Client (RRC) ................16 Establish a Connection......................17 Note to CommandCenter Users ..................17 Chapter 3: Raritan Remote Client ..........
  • Page 6 Remote Authentication Implementation ................58 General Settings for Remote Authentication ..............60 Time and Date......................64 View Dominion KSX Status..................65 Restart or Shutdown the Dominion KSX ..............65 Diagnostics........................ 65 Appendix A: Specifications ............67 Remote Connection ....................67 Raritan Remote Client (RRC) Software..............67 KVM Input .........................

  • Page 7: Important Information

    Important Information Login The default Dominion KSX login user name is admin, with the password raritan. This user has administrative privileges. Passwords are case sensitive and must be entered in the exact case combination in which they were created. The default password raritan must be entered entirely in lowercase letters.
  • Page 8 This page intentionally left blank.

  • Page 9: Chapter 1: Introduction

    Dominion KSX is the first hardware-based integrated solution to provide remote KVM access, serial device management and power control in a single unit. With Dominion KSX, administrators may troubleshoot and control remote office server closets as if physically present at the branch office.

  • Page 10: Product Photos

    KSX U OMINION ANUAL Product Photos Dominion KSX Stacked View Dominion KSX Rear View...

  • Page 11: Product Features

    1: I HAPTER NTRODUCTION Product Features Access Remote access via the Internet, LAN/WAN, or dial-up modem Single integrated solution for remote serial console and KVM console access Web browser accessible Integrated, graphical remote power control interface Integrated modem allows remote office devices to be accessible even if network is unavailable Remote access to 4 or 8 KVM ports Remote access to 4 or 8 serial console ports...

  • Page 12: Terminology

    Local Access Console An optional user console, consisting of a PS/2 keyboard, PS/2 mouse, and multi-sync VGA monitor, directly attached to Dominion KSX to control Target KVM Servers locally (not through the network). Local Admin Console A PS/2 keyboard and VGA monitor directly attached to Dominion KSX, used for administration and setup.

  • Page 13: Package Contents

    Note: Please remember that the locations of the Local and the Admin ports depend on the KSX model. Dominion KSX units have a label on the underside of the chassis identifying the hardware version. The models that read either: Chassis RX440-F/S-0B or -0D or Chassis RX880-F/S-0B or -0D have the Local Admin ports on the rear panel and Local Access Console ports on the front panel (behind the bezel).
  • Page 14 KSX U OMINION ANUAL...

  • Page 15: Chapter 2: Installation

    Note: For Target Servers running Windows NT, 2000, or XP, you may wish to create a username that is to be used only for remote connections through Dominion KSX. This will enable you to keep the Target Server’s slow mouse pointer motion/acceleration settings exclusive to the Dominion KSX connection only, as other users may desire faster mouse speeds.

  • Page 16: Windows 2000 / Me Settings

    Note: Windows XP and 2000 login screens revert to pre-set mouse parameters that differ from those suggested for optimal Dominion KSX performance. As a result, mouse sync will not be optimal at these screens. If you are comfortable adjusting the registry on Windows target servers, you can obtain better Dominion KSX mouse synchronization at login screens by using the Windows registry editor to change the following settings: Default user mouse motion speed = 0;...

  • Page 17: Apple Macintosh Settings

    Macintosh server via Dominion KSX in dual cursor mode. Configuring Target Serial Devices For each target serial device that you wish to connect to Dominion KSX for remote access, please: Ensure that the serial terminal settings are set to a VT-100 emulation. Dominion KSX supports only standard VT-100 emulation.

  • Page 18: Physical Connections

    Back Panel of Dominion KSX AC Power Line Attach the included AC power cord to Dominion KSX and into an AC Power Outlet. Network Port Connect a standard Ethernet cable from the network port to an Ethernet switch, hub, or router.
  • Page 19 DB9 Serial Ports: Attach one end of a standard, straight-through Cat5 cable to an unoccupied RJ45 serial port on the back of your Dominion KSX. Attach the other end of the Cat5 cable to a Raritan nulling serial adapter: P/N ASCSDB9F for DB9 (M) serial ports; and P/N ASVSDB9M for DB9 (F) serial ports.
  • Page 20 Linux, attach the DB25 end of a Raritan KVM Console Cable (p/n CCPTxxx) to a KVM port found on the back panel of Dominion KSX. Connect the other end of the cable to corresponding PS/2 keyboard, mouse, and VGA video ports of the server to which you wish to provide remote network access.

  • Page 21: Initial Configuration

    NSTALLATION Initial Configuration The steps below allow you to quickly set up Dominion KSX for the first time using the Dominion KSX Setup Wizard. The Dominion KSX Setup Wizard appears only when accessing the Administrative Menus on an unconfigured Dominion KSX, and guides you through initial configuration parameters.
  • Page 22 YES (default): Utilizes the default port 5000. NO: Enter an alternate port number. Note: In order to access Dominion KSX from beyond a firewall, your firewall settings must enable two-way communication through the default port 5000 or the non-default port configured above.
  • Page 23 10. Congratulations! Dominion KSX is now ready for initial connection. Proceed to the next section to initiate your first remote connection to Dominion KSX. After you have become familiar with the remote operation of Dominion KSX, consult Chapter 4: Administrative Functions to review the complete administrative functions provided by Dominion KSX.

  • Page 24: Connect To Dominion Ksx Remotely

    5. After launching Raritan Remote Client, you will see a tree list on the left-hand side of the screen with a list of all automatically-detected Raritan devices found on your subnet. If you do not find your Dominion KSX unit listed there by name, create one manually by selecting Connection New Profile on the menu bar.

  • Page 25: Establish A Connection

    Immediately upon double-clicking on the entry corresponding to your Dominion KSX unit, found on the left-hand side of Raritan Remote Client (RRC), Dominion KSX will request your user credentials. Log on with the default username and password (admin/raritan). You will immediately be connected to your Dominion KSX unit.
  • Page 26 KSX U OMINION ANUAL...

  • Page 27: Chapter 3: Raritan Remote Client

    Installation, Initial Configuration) in the URL / Address text box of your web browser. Note: Dominion KSX ships with the default IP address of 192.168.0.192 2. Dominion KSX redirects you to an HTTPS (128-bit) secure web page for launching Raritan Remote Client.

  • Page 28: Removing Rrc From The Browser Cache

    KSX U OMINION ANUAL 3. Depending on your browser security configuration, you may see any or all of the following dialog boxes, confirming access and launching of an externally-provided program. Click Yes to advance through any of these prompts. Note: Microsoft Windows 2000 and Microsoft Windows XP restrict certain types of users from downloading and running ActiveX controls and plug-ins, regardless of the settings in Internet Explorer and regardless of your approval of the above warnings.

  • Page 29: Optional: Installing Raritan Remote Client Software

    LIENT Optional: Installing Raritan Remote Client Software Note: This step is optional. Dominion KSX can be accessed from a Remote PC either by installing Raritan Remote Client software, or by launching Raritan Remote Client via web browser (see previous section). While accessing Dominion KSX via web browser does not require any software installation on the Remote PC, this section details the steps required to invoke Raritan Remote Client using standalone software.

  • Page 30: Rrc Navigator

    KSX U OMINION ANUAL RRC Navigator The RRC Navigator provides a single view to every known Raritan device, allowing convenient access to multiple Raritan networked appliances. The RRC Navigator displays: (a) All Raritan devices for which a connection profile exists, and (b) All Raritan devices that are automatically identified on the network Note: Automatic Raritan device identification utilizes the UDP protocol, and will typically identify all Raritan devices on your subnet.

  • Page 31: Navigator Options

    3: R (RRC) HAPTER ARITAN EMOTE LIENT For each Raritan device to which you are connected, the RRC Navigator expands its display tree to show each port for which you have access. Ports displayed with a green icon indicate that you are connected to that port. Bold type indicates which port is currently displayed (active) in the remote desktop area of the client.
  • Page 32 Note: If dynamic DHCP addressing is used for Dominion KSX, then Find Dominion KSX by Name should be used. Note: The factory default unit name for each Dominion KSX produced is <Dominion KSX>. To change the default name on a Dominion KSX unit and institute a unique name, see Chapter 4.

  • Page 33: Establishing A New Connection

    Control, Connection and Video Properties.” Security Tab If you have configured your Dominion KSX unit to use a private group key, you must enter it here in order to be authorized to initiate a connection with that Dominion KSX unit. Click OK when you are finished.

  • Page 34: Closing A Remote Connection

    KSX U OMINION ANUAL If you do not see an entry for your Dominion KSX in the RRC Navigator, follow the instructions in the Creating New Profiles section in this chapter to create a new connection profile for your Dominion KSX.

  • Page 35: Rrc Toolbar And Shortcuts

    Auto-sense <Ctrl+Alt+A> Forces refresh of video settings (resolution, refresh rate). Video Settings Enter On-Screen Not applicable for Dominion KSX. Used by RRC with other Menu Raritan products. Exit On-Screen Not applicable for Dominion KSX. Used by RRC with other Menu Raritan products.

  • Page 36: Rrc Status Bar

    Status Bar as a closed lock. Concurrent Connections Indicator Indicates if multiple remote users are currently connected to the same Dominion KSX path, showing one icon for a single connected user, and two icons if two or more users are connected.

  • Page 37: Remote Desktop: Kvm Console Control

    LIENT Remote Desktop: KVM Console Control After using the RRC Navigator to establish a connection with a Dominion KSX unit (see the previous section: Establishing a Connection), the Navigator entry corresponding to the Dominion KSX unit will expand to show all ports on the Dominion KSX enabled for remote access.

  • Page 38: Single Mouse Mode / Dual Mouse Mode

    KSX U OMINION ANUAL When your mouse pointer lies within the Remote Desktop area of RRC, mouse movements and clicks are directly transmitted to the Target KVM server connected. Remote Desktop Area Single Mouse Mode / Dual Mouse Mode When remotely viewing a Target KVM Server that uses a pointing device, by default you will see two mouse pointers within the Remote Desktop area of the Raritan Remote Client window.

  • Page 39: Full Screen Mode

    3: R (RRC) HAPTER ARITAN EMOTE LIENT Full Screen Mode Raritan Remote Client's full screen mode maximizes the screen real estate available to RRC for displaying the remote desktop by removing window borders, toolbars, status bars, and the RRC Navigator. This option is particularly useful for viewing a Target KVM Server whose video resolution is equal to or greater than the video resolution setting of the PC on which RRC is running, for example, viewing a 1028x768 server on a 1028x768 PC.

  • Page 40: Keyboard Macros

    RRC allows users to create custom keyboard macros in order to send given key sequences to the Target KVM Server connected to Dominion KSX. This feature allows customers to send keystrokes to remote servers that may be otherwise unintentionally interpreted by the computer on which RRC is running.
  • Page 41 3: R (RRC) HAPTER ARITAN EMOTE LIENT 3. The Add Keyboard Macro dialog box opens. 4. Build the Keyboard Macro by editing all the fields in the Add Keyboard Macro window, in the order described below. Click on the OK button when finished. a) Enter a name into the Keyboard Macro Name field, which will appear on the RRC Menu Bar, after successful creation of the keyboard macro.
  • Page 42 KSX U OMINION ANUAL g) Review the Macro Sequence text box, whose contents are automatically generated, to ensure that the contents accurately reflect the exact key sequence you desire. Use and the Remove button to adjust the contents and order of your macro if necessary. 5.

  • Page 43: Connection And Video Properties

    Unlike competitive solutions, Dominion KSX optimizes its KVM output for not only LAN utilization, but also via the WAN and dial-up. By dynamically adjusting color depth and limiting video output, Dominion KSX offers the optimal balance between video quality and system responsiveness in any bandwidth constraint.
  • Page 44 Progressive Update option: The extremely innovative Dominion KSX feature of Progressive Update can enormously increase usability in constrained bandwidth environments. When Progressive Update is enabled, Dominion KSX first sends an image of the remote desktop at lower color depths, and then provides higher color depth images as bandwidth allows.

  • Page 45: Color Calibration

    Higher: Noise Filter settings instruct Dominion KSX to transmit a variant pixel of video only if a large color variation exists in comparison to its neighbors. However, setting the threshold too high can result in the unintentional filtering of desired screen changes.

  • Page 46: Remote Desktop: Serial Control

    Calibrate Color to perform the color calibration. Remote Desktop: Serial Control In addition to remote KVM console access, Dominion KSX also offers users the convenience of accessing your remote serial devices with the same solution. Any serial console supporting VT100 emulation may be connected to the serial ports found on Dominion KSX, and accessed using the Raritan Remote Client.

  • Page 47: Changing Serial Settings

    Changing Serial Settings You may change the serial terminal settings such as baud rate, parity, and stop bits used by Dominion KSX to communicate with your serial device, by right-clicking on the serial port entry in the RRC Navigator, and selecting Serial Parameters in the menu. Click on the [OK] button when...

  • Page 48: Start Logging

    KSX U OMINION ANUAL Viewing Serial Console History The History feature allows you to view the recent history of your console sessions by displaying the console messages to and from the target device. This function displays up to 999 lines of recent console message history.

  • Page 49: Remote Desktop: Power Control

    LIENT Remote Desktop: Power Control In addition to remote KVM and serial console access, Dominion KSX also offers users the option of graphical, hard power control. To take advantage of this capability, you should obtain and connect a Raritan remote power control unit to the dedicated “Power Control” port of Dominion KSX (see Chapter 2: Installation, “Physical Connections”...
  • Page 50 KSX U OMINION ANUAL When the PowerBoard graphical power control interface appears, the user interface allows you to turn an outlet ON or OFF by clicking the icon before the Outlet name or number. To Turn ON a Device or Outlet: Whether or not a device is connected to an outlet, a RED icon before the outlet number indicates the outlet is OFF and there is no power feeding to it.
  • Page 51 3: R (RRC) HAPTER ARITAN EMOTE LIENT Configuration Options: Click Config on the PowerBoard window to configure outlets on the power control unit. The Config window appears. Options for Outlet configuration include: 1. Assign a Unit ID: Give the power control unit an identification name, for example, using City, Building, Rack, or other information.

  • Page 52: Remote Dominion Ksx Device Administration

    Configuration Menus An Administrative user can access Dominion KSX's lowest level configuration menus (explained in detail in Chapter 4), by double-clicking the "Admin" port entry of a Dominion KSX device shown in the RRC Navigator. Firmware Upgrade...

  • Page 53: Chapter 4: Administrative Functions

    Dominion KSX Administrative Menus. Local Admin Console Power ON the Dominion KSX unit via the power switch on the back of the unit. The Administrative functions and menus will be displayed on the VGA monitor connected to your “Local Admin Console”...

  • Page 54: Remote Admin Console

    Any administrative user logged on to Dominion KSX can perform administrative functions remotely to make changes to the system, as long as Dominion KSX is set to allow remote administration privileges – see Allow Remote Administration on the Security Configuration screen.

  • Page 55: Network Configuration

    (default: YES). Note: Network connections must be 10BASE-T or 100BASE-TX Ethernet Line Speed & Duplex: Enter the network speed to be used by Dominion KSX’s Ethernet interface: Auto detect, 10 Mbps/Full Duplex, 10 Mbps/Half Duplex, 100 Mbps/Full...

  • Page 56: Path Configuration

    YES (default): Utilizes the default port 5000. NO: Enter an alternate port number. Note: In order to access Dominion KSX from beyond a firewall, your firewall settings must enable two-way communication through the default port 5000, or the non-default port configured above.
  • Page 57 PC Share Mode: Determines global concurrent remote access. Enables up to eight remote users to simultaneously log on to one Dominion KSX unit and concurrently view and control the same Target KVM Server through Dominion KSX. Control is based on first active/keyboard mouse input, so multiple remote users attempting keyboard input or mouse movement at exactly the same moment may experience uneven control.
  • Page 58 For concurrent connections, the Log out command, if set, will be sent when the last connected user logs off from Dominion KSX. For the “log out of KVM” option to function properly, Dominion KSX must be configured to match the base KVM switch’s hot key (see Chapter 3: Raritan Remote Client, Remote Dominion KSX Device Administration).

  • Page 59: Performance Settings

    Never (default): Video data will continually be sent to Remote PC, constantly updating the screen, even if the remote user is Idle, sending no active input to Dominion KSX. After 5, 15, 30, 60, or 120 minutes: Video data flow to the Remote PC will pause after the selected time period has passed with no active input from the Remote PC.

  • Page 60: Remote Authentication: Users, Groups, And Access Permissions

    Remote Authentication: Users, Groups, and Access Permissions Overview Dominion KSX keeps an internal list of user and group names to determine access authorization and permissions. This information is stored internally in a hashed / encrypted format. Note to CommandCenter Users If you plan to configure Dominion KSX to be integrated with and controlled by Raritan’s...

  • Page 61: Create Or Change Group Accounts

    4: A HAPTER DMINISTRATIVE UNCTIONS Create or Change Group Accounts 1. Select [G] Add, change or delete group accounts from the Main Menu to add or change a Group Account. 2. The Group Account screen appears. Note the key commands at the bottom of the screen. 3.

  • Page 62: Assign Port Access Permissions

    5. Press CTRL+S to save changes. Assign Port Access Permissions By default, all new User Groups have no access rights to any of Dominion KSX’s KVM and serial ports. Access permissions must be assigned for each user group. 1. While in the Group Account Settings screen described above, press CTRL+T to select Node Settings.

  • Page 63: Delete Group Accounts

    4: A HAPTER DMINISTRATIVE UNCTIONS Delete Group Accounts To delete an existing group account, select [G] Add, change or delete group accounts from the Main Menu. When the Group Account screen appears, press TAB to select the group account to delete, press the letter D, and then press ENTER.
  • Page 64 KSX U OMINION ANUAL 2. The User Account window appears. 3. To add a new user account, press the letter A. 4. To change a user account properties, use the TAB key to move through the list and press ENTER to select a user to change. 5.

  • Page 65: Delete User Accounts

    4: A HAPTER DMINISTRATIVE UNCTIONS Delete User Accounts To delete an existing user account, Select [U] Add, change or delete user accounts from the Main Menu. When the User Account screen appears, press TAB to select the user account to be deleted, press the letter D, and then press ENTER.

  • Page 66: Remote Authentication Implementation

    Remote Authentication Implementation Priority When a user tries to authenticate to an Dominion KSX unit that is configured for external authentication, Dominion KSX first checks its own internal user database for that username. If the username is not found in the Dominion KSX internal database, the request is forwarded to the external authentication server.
  • Page 67 Authorization is determined by Dominion KSX on the basis of user groups. That is, once a given user is allowed to access the Dominion KSX system in general (authenticated), that user’s specific permission (authorization) is determined by Dominion KSX based upon the user’s group.

  • Page 68: General Settings For Remote Authentication

    ANUAL General Settings for Remote Authentication You must log on to Dominion KSX as default Administrator (user name admin, password raritan) to set Remote Authentication properties. 1. At the Main Menu, select [C] Configure Dominion KSX. When the Configuration Menu appears, select [R] Remote Authentication Configuration.
  • Page 69 4: A HAPTER DMINISTRATIVE UNCTIONS c. Type the time of inactivity (in seconds) that should pass before the server times out in the Server Timeout (seconds) field. d. Type the IP addresses of your primary and secondary remote authentication servers in the Primary Server IP and Secondary Server IP fields.

  • Page 70: Implementing Ldap Remote Authentication

    Dominion KSX. Returning User Group Information via LDAP When an LDAP authentication attempt succeeds, Dominion KSX determines the permissions for a given user based on the permissions of the user’s group. Your remote LDAP server can provide...
  • Page 71 GROUP_NAME RADIUS Communication Exchange Specifications Dominion KSX sends the following information to RADIUS server in an authentication query: TTRIBUTE USER-NAME The user name entered at the login screen.

  • Page 72: Time And Date

    Time and Date On the Configuration Menu, select [T] Time and Date to view Current Date and Time on the Dominion KSX unit. You must save changes and reboot Dominion KSX to apply changes to Time and Date. New Date / New Time: Manually change to current date and time values.

  • Page 73: View Dominion Ksx Status

    Up to 2,048 events can be stored in one log file. Dominion KSX is able to auto-recover from fatal errors. If a fatal error occurs, it is recorded and Dominion KSX automatically reboots. If a non-fatal error occurs, it is recorded and Dominion KSX waits until all users are logged off the system, and then it reboots to make sure the previous non-fatal error does not escalate to a fatal error.
  • Page 74 KSX U OMINION ANUAL...

  • Page 75: Appendix A: Specifications

    A: S PPENDIX PECIFICATIONS Appendix A: Specifications IMENSIONS EIGHT OWER KSX 440 1U full width, rack mountable: 24.2lbs. 110/220V auto- (11kg.) switching 17.33” (W) x 21.26” (D) x 1.75” (H) (50/60 Hz European) 440 mm (W) x 540 mm (D) x 44 mm KSX 880 1U full width, rack mountable: 24.2lbs.
  • Page 76 KSX U OMINION ANUAL...

  • Page 77: Appendix B: Serial Port Pin-Out Diagrams

    In order to provide maximum port density and to enable simple UTP (Category 5) cabling, the serial ports found on Dominion KSX are compact RJ45 ports. However, no widely adopted industry-standard exists for sending serial data over RJ45 connections. For your reference, the serial pin-out employed by Dominion KSX is provided below.

  • Page 78: Scsdb9F Nulling Serial Adapter Pin-Out

    KSX U OMINION ANUAL SCSDB9F Nulling Serial Adapter Pin-Out RJ45 (F DB9 (F EMALE EMALE 1, 6 SHELL SCSDB9M Nulling Serial Adapter Pin-Out RJ45 (F DB9 (M EMALE 1, 6 SHELL...

  • Page 79: Custom, Nulling Rj45 Cable

    For your convenience, Raritan also provides P/N CRLVR-15, a custom Cat5 cable that enables most Sun / Cisco RJ45 serial ports to be connected directly to Dominion KSX serial ports. Alternatively, you may crimp this cable yourself by following the cable pin-out diagram below:...
  • Page 80 KSX U OMINION ANUAL...

  • Page 81: Appendix C: Snmp Features

    Appendix C: SNMP Features For convenient monitoring with standard network management systems such as HP OpenView or IBM Tivoli software solutions, Dominion KSX features an SNMP agent with standard MIB2 support. Dominion KSX responds to SNMP GET requests with standard MIB2 variables, although for...
  • Page 82 KSX U OMINION ANUAL...

  • Page 83: Appendix D: Faq

    Is Dominion KSX easy Yes. Dominion KSX is very easy to install. It is a true ‘plug and to install? play’ appliance that does not require an external server to operate. What level of control...
  • Page 84 Yes, Dominion KSX fits into most any network configuration KSX in a VPN? utilizing TCP/IP. The network administrator simply adds Dominion KSX as a node on the network via Dominion KSX admin console. Can I perform a Dial- No. Modems require an analog telephone line.

  • Page 85: Appendix E: Troubleshooting

    Mask, and Default Gateway” are still set correctly, per your Network Administrator’s instructions. Ensure that your user profile has network access enabled and that Dominion KSX is configured to enable a network interface. Ensure that the communication port chosen by the network administrator on the Network Configuration screen matches the port set in your connection profile.
  • Page 86 Ensure the remote user has keyboard and mouse privileges. Exit the Dominion KSX software and then restart it again. I pressed the Caps Lock key on This is normal. Use the indicators on the Status Bar to my Remote PC. The CAPS determine CAPS key status for the Target KVM Server.
  • Page 87 Target Server channel the modem, or network. With each new video image viewed, mouse stops and/or is out of Dominion KSX automatically re-syncs and aligns the mouse sync. pointers. Wait a few seconds after switching to each new video image for automatic re-calibration to take place and the two mouse pointers will line up with each other.
  • Page 88 Click Auto-sense Video button or simultaneously press <Ctrl-Alt-A>. Dominion KSX is not accepting Dominion KSX will not support a serial type mouse or non- my mouse. standard mouse drivers. It does support a PS/2 style mouse and standard Windows mouse drivers. Other mouse drivers...
  • Page 89 After switching to a different Click the Auto-sense Video button or simultaneously press Target Server channel the video the keys <Ctrl-Alt-A>. Dominion KSX will adjust the video is not clear. Sometimes there is settings. If the video does not become clear, additional a black edge at the boundary of manual video setting adjustments may be necessary.
  • Page 90 “http://” instead of “https://”. If you are using Windows NT and higher, and this is the first time you are accessing Dominion KSX via web browser on that computer, ensure that you are not logged in as a “restricted” user.

  • Page 91: Event Log File And On-Screen Error Codes

    ROUBLESHOOTING Event Log File and On-Screen Error Codes Dominion KSX will display or log an error code in the Dominion KSX Event Log Screen in the event of a problem occurring. Error codes are eight-digit hexadecimal numbers, containing two parts: the first four denote error type; and the second four digits denote a location code.
  • Page 92 Recovery CD-ROM. 0011 The Ethernet controller could There is a problem with the Dominion KSX hardware. not be found. 0012 The modem could not be Power off the system and make sure the frame grabber found.
  • Page 93 LAST DIGITS CD-ROM. 0023 SSL write failed. Reboot Dominion KSX. Make sure the BIOS memory test recognizes at least 64MB of RAM. If the problem persists, restore the software and file system from the Recovery CD-ROM. 0024 SSL read failed.
  • Page 94 255-80-5020...

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