Event Log File And On-Screen Error Codes - Raritan UST-IP User Manual

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Event Log File and On-Screen Error Codes

UST-IP will display or log an error code in the UST-IP Event Log Screen in the event of a problem
occurring. Error codes are eight-digit hexadecimal numbers, containing two parts: the first four denote error
type; and the second four digits denote a location code.
These last four digits of the UST-IP error code are the most useful in determining what has caused a system
failure. Below is a list of location codes (the last four digits of an error code), and their meanings.
E C
RROR ODE
( 4 )
LAST DIGITS
0001 – 0003 Memory allocation error
0004 Could
configuration file on startup.
The file may be corrupt, the
file
damaged, or the config file
might be from an older
version of UST-IP.
0005 The config file was missing.
This may be the first time
you have started UST-IP or
the file system has become
corrupt.
0006 The config file could not be
saved. The file system may
be corrupt or the hard drive
may not be responding.
0007 – 0008 Memory allocation error.
Delete Memory allocation error.
0009 Could not find the frame
grabber card.
000A Frame grabber card is not
responding correctly.
000B Memory allocation error.
000C – 000F Memory allocation error.
M
EANING
Reboot UST-IP. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem
persists, restore the software and file system from the
Recovery CD-ROM.
not read the Reenter the configuration information and reboot. If
the problem continues, restore the software and file
system from the Recovery CD-ROM.
system may be
Reenter the configuration information and reboot. If
the problem continues, restore the software and file
system from the Recovery CD-ROM.
Retry, but if the problem persists, restore the
software and file system from the Recovery CD-
ROM.
Reboot UST-IP. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem
persists, restore the software and file system from the
Recovery CD-ROM.
Reboot UST-IP. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem
persists, restore the software and file system from the
recovery CD-ROM.
Power off the system and make sure the frame
grabber card is inserted firmly. If the problem
persists, there may be a problem with your UST-IP
hardware.
Power off the system and make sure the frame
grabber card is inserted firmly. If the problem
persists, there may be a problem with your UST-IP
hardware.
Reboot UST-IP. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem
persists, restore the software and file system from the
Recovery CD-ROM.
Reboot UST-IP. Make sure the BIOS memory test
recognizes at least 64MB of RAM. If the problem
persists, restore the software and file system from the
Recovery CD-ROM.
UST-IP U
SER
R
ECOMMENDATION
M
ANUAL