Transferring Calls - Cisco CP-7931G User Manual

Transferring Calls

Transfer redirects a connected call. The target is the number that you want to transfer the call to. When
you transfer a call, your phone uses a new line to initiate the transfer.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer
recipient before transferring
a call (consult transfer)
Redirect a call to a
voice-message system
Tips
• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
and then hang up.
• If on-hook transfer is not enabled on your phone, hanging up without pressing
the call on hold.
• You cannot use
transferring it.
• The Transfer feature is disabled on a Call Chaperone user's Cisco Unified IP Phone when the calls
are being chaperoned.
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
Then...
1. From an active call, press
2. Enter the target number.
3. Press again to complete the transfer or EndCall to cancel.
Note If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
1. From an active call, press
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press again to complete the transfer or EndCall to cancel.
Note If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
Press iDivert. For more information, see
Voice-Message System, page
to redirect a call on hold. Press Resume to remove the call from hold before
.
.
Sending a Call to a
28.
Basic Call Handling
again places
27