Prolux Phantom Instruction Manual page 31

Troubleshooting for Electric Power Nozzle
Problem – electric power nozzle does not power up (motor does not turn on in power nozzle).
Solution – Please follow all the steps below and try again:
a. There is an on/off switch on the handle. Make sure that it is turned on.
b. Make sure the brush roll can roll freely and nothing is obstructing it.
c. Make sure the hose is firmly "snapped" into the canister.
d. Make sure the main electrical wand is firmly "snapped" to the hose.
e. Make sure the main electrical wand is firmly "snapped" into the power nozzle.
Problem – the electric power nozzle cuts in and out as you vacuum back and forth.
Solution – There are several connections to get power to the power nozzle, they are: 1) the hose to the
canister, 2) the hose to the main wand, and 3) the main wand to the power head. Make sure each of these
is firmly connected. If you have traced the 'cutting out' problem to one of these areas and they are firmly
connected, then when the vacuum is unplugged from the wall, you may take a pair of needle-nose pliers
and slightly bend the male terminal out so it has a better connection.
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