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Prolux Phantom Upright Instruction Manual

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Summary of Contents for Prolux Phantom Upright

  • Page 2 Keep your floors clean and prolong the life of your flooring in just a few easy steps. Prolux…. Cleaning Reinvented! Welcome to the Prolux family and don’t forget to register for your warranty at www.proluxcleaners.com.
  • Page 3 Table of Contents Quick Assembly…………………………………………………………4 Important Safety Instructions……………………………………………5 Specifications……………………………………………………………6 Machine Components…………………………………………………...7 Unboxing and Assembly………………………………………………...8 Operation Instructions………………………………………………….11 Maintenance and Care………………………………………………….15 Replacing the Dust Bag………………………………………….15 Pre-Motor Filter Change…………………………………………17 Post-Motor Filter Change………………………………………..18 Brush Roll and Belt Replacement……………………………….19 Cleaning a Clog………………………………………………….21 Troubleshooting………………………………………………………..22 How to Order Replacement Parts………………………….…………..23 Warranty Information…………………………………………………..24...
  • Page 4 Quick Assembly Use the link below to view some videos on unboxing, assembling, and using your new vacuum, or scan the QR code to go to our YouTube page to see all our videos: https://proluxcleaners.com/pages/prolux-phantom-upright-quick-assembly...
  • Page 5 Important Safety Instructions Vacuum Safety When using an electrical appliance, basic precautions should always be followed, including the following: READ AND UNDERSTAND ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE WARNING - To reduce the risk of fire, electric shock, or injury: 1.
  • Page 6 Specifications Model Phantom Upright Design Commercial Voltage 110v/60hz Amps Power 1200w Cord Length 30 feet (Yellow) Water Lift 70 inches Bag Capacity 4 quarts Weight 12 lbs Cleaning Path 14 inches Tool Hose Length 4 feet Filtration HEPA...
  • Page 7 Machine Components 1. Handle 8. Handle Release Pedal 2. Dust Bag Compartment 9. Built-in Tool Caddy 3. Post Motor Filter 10. Suction Hose Mount 4. Height Adjustment 11. Quick Release Cord Wrap 5. Carry Handle 12. Built-in Turbo Caddy 6. Tool Hose 13.
  • Page 8 Unboxing and Assembly **Please note you will need a Phillips head screwdriver to complete assembly** 1. Remove everything from the box and lay it in easy view. Properly dispose of all packaging material. Packaging material is not a toy – do not allow children to play with packaging due to the risk of suffocation or injury! 1.
  • Page 9 3. Wrap the suction hose around the handle and connect it to the suction intake port. Make sure that the hose is firmly attached to the port for optimal performance. 4. Attach the Mini Turbo Tool to the handle. First, slide the hook into the slot at the bottom of the tool, then press the tool into the clip until it snaps into place.
  • Page 10 5. Install the Duster Brush onto its spot on the built-in tool caddy. 6. The Crevice Tool can be placed inside of the wand for storage – note that the tool is sized to fit in only one end of the wand. The opposite end of the wand is sized to fit onto the built-in caddy as pictured.
  • Page 11 Operation Instructions 1. First, familiarize yourself with the three handle positions you will be using. To change the handle position, you will use the Handle Release Pedal. From an Upright position, one press of the Pedal will release the handle into the Normal Cleaning Position. When the handle is lowered into the Normal Cleaning Position, a second press of the Pedal will put the vacuum into the Low Cleaning Position.
  • Page 12 2. Always check that the pre-motor filter, post-motor filter, and bag are installed before each use. Operating the vacuum without these installed will cause damage to your machine. 3. Next, adjust the powerhead height using the adjustment knob. For the best cleaning results, get the powerhead as low to the floor as possible without making your...
  • Page 13 5. When you are finished, put the vacuum into the Upright Position, and power off the unit by pressing the Power Pedal. Wrap the cord around the Quick Release Cord Wrap, making sure that the upper cord hook is pointing up. To quickly release the cord, simply point the upper cord hook down and remove the cord.
  • Page 14 7. Attach the desired tool either directly onto the hose or onto the extension wand. When moving the vacuum during above-floor cleaning, always use the carry handle. For pet hair, furniture, For curtains, drapes, light For corners, crevices, in cushions dusting between cushions 8.
  • Page 15 Maintenance and Care ** Never perform any maintenance work unless the machine is powered off and unplugged! ** Replacing the Dust Bag 1. Open the dust bag compartment by pulling the top of the compartment lid away from the unit until it releases.
  • Page 16 Only use model specific bags by Prolux for optimum performance. 4. Tuck the bottom and sides of the bag into the compartment so that the lid seals properly, then replace the lid until it clicks firmly in place.
  • Page 17 3. The filter can be cleaned several times before needing replacement. Use compressed air on both sides of the filter to clean it, then reinstall. 4. If your filter is worn or excessively dirty, replace it with a Prolux brand replacement. 5. Put the dust bag compartment lid back on.
  • Page 18 3. The filter can be cleaned several times before needing replacement. Use compressed air on both sides of the filter to clean it, then reinstall. 4. If your filter is worn or excessively dirty, replace it with a Prolux brand replacement. 5. Put the filter cover back on.
  • Page 19 Brush Roll and Belt Replacement **You will need a Phillips head screwdriver for this task** 1. Place the vacuum in a suitable workspace that allows you to access the underside of the brush head. Have the handle in the Normal Cleaning Position.
  • Page 20 4. At this point you can clean or replace either component. Only use official Prolux parts to prevent damage to your machine. 5. To reinstall, loop the belt back onto the motor shaft, then onto the brush roll.
  • Page 21 Clearing a clog The hose on the back of the vacuum cleaner that carries the dirt from the powerhead to the dust bag can sometimes become clogged. If you notice a change in the sound of the vacuum motor, reduction in suction, or if the red indicator shows in the dust bag compartment, check for clogs. 1.
  • Page 22 Troubleshooting WARNING: Never use a defective appliance. Always switch the appliance off and disconnect it from the outlet before you start troubleshooting. Fault Possible Cause(s) Solution The vacuum will not turn on. The plug is not connected to the Insert the plug into an electrical electrical wall outlet or the wall outlet and flip the “on/off”...
  • Page 23 How to Order Replacement Parts Over the course of your vacuum’s life, certain parts will experience wear and tear, and need replacing. To order replacement parts, you can contact us at service@proluxcleaners.com or visit our website, https://proluxcleaners.com. Part Part Number Description phanupbag Replacement dust bag...
  • Page 24 If a component fails to meet the term of the warranty due to defects in workmanship or materials, Prolux Cleaners will repair or replace the defective component free of charge, including labor according to our flat rate schedule and the Prolux Cleaners Warranty Procedures.
  • Page 25 1yr Switches 2yr or 500hrs (whichever Upright Vacuums comes first) motor 1yr Electrical Parts 2yr Switches 2yr or 500hrs (whichever Garage Vacuums comes first) motor 5yr Electrical Parts 2yr Switches 2yr or 500hrs (whichever Wet Dry Vacuums comes first) motor 2yr Electrical Parts 1yr Switches 2yr or 700hrs (whichever...
  • Page 26 All repair times are subject to the flat rate schedule enclosed in this document. If any operation is not covered in this flat rate schedule, Prolux Cleaners will determine a labor rate when a claim is made based on actual repair times by our own service technicians.
  • Page 27 1. Contact the Prolux Cleaners warranty department with the machine information (Serial number, Date of Purchase etc.) 2. If the battery is deemed to be within the warranty period, Prolux Cleaners will arrange a date to inspect and replace (upon inspection approval) the battery with the OEM.
  • Page 28 Freight damage is not covered under the Prolux Cleaners warranty policy. Replacement Parts: Prolux Cleaners will not honor any warranty claims for parts, labor, or travel if the replacement part was not purchased through Prolux Cleaners. Prolux cleaners reserves the right to review or modify the above document at any time without specific written or prior notice.