F-SECURE INTERNET GATEKEEPER WINDOWS 2000-2003 SERVER 6.61 Administrator's Manual page 406

406
ID Severity Trap
1211 Error No Registered
Processor
1212 Error Processor Does
Not Respond
1213 Error Processor
Interface Error
2001 Security Virus Alert
Message When/Why
There are no registered If the content processor for
processors for the the agent in question did
agent: %1. The request not register with the
from the agent rejected. content provider.
The processor for When the content
agent %1 does not processor for the agent in
respond. The request question does not respond
from the agent was and/or cannot process the
rejected. content within the timeout
period.
Error occurred during If the content provider fails
interaction with the to send the interaction
processor. %1. request to the content
processor.
Malicious code found When a malicious code
in: has been found.
Agent: %9
Transaction: %1
Protocol: %2
Source: %3
Destination: %4
File name: %5
File size: %6 bytes
Scan result: %7
Action: %8
Solution
The problem occurs if the
content processor is not
installed or fails to start.
Make sure you have
installed the product with
the correct installation
keycode. Try to restart the
product. Pay attention to
the alerts listed in the
Logfile.log.
Make sure the content
processor is up and
running. Restart the product
if the problem persists.
Restart the product or
reboot the system. Also,
make sure that F-Secure
Management Agent is
functioning correctly.
Examine the virus alert. If
necessary, contact the
end-user and make sure
the workstation's antivirus
protection is up-to-date.